# SDR ASAA2016090717963

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: September 7, 2016
- Submitted: September 12, 2016
- Operation: Air carrier
- Aircraft: [N407AS](https://openairdocs.org/aircraft/N407AS), registered now
- Make and model: Boeing 737990ER
- Aircraft serial: 41731
- Aircraft time: 15,114 hours, 4,832 cycles
- Engine: Cfmint CFM567B27E
- System (JASC): [2310 · HF Communications System](https://openairdocs.org/jasc/2310)
- Part: Satcom
- Condition: Malfunctioned
- Location: Cockpit
- Stage of operation: CR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2016090717963

## Discrepancy

AT CRUISE SATCOM SAYS SATCOM VOICE UNAVAILABLE, NOT READY, NO NR IN DESCENT IT WORKED NORMALLY.  ACFT GROUNDED.  RESET SYS, OPS CHECK GOOD IAW AMM 23-15-00-730-801 FOR NR 1 AND NR 2 SATCOM.

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