# SDR ASAA2016120118910

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 1, 2016
- Submitted: December 5, 2016
- Operation: Air carrier
- Aircraft: [N517AS](https://openairdocs.org/aircraft/N517AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35197
- Aircraft time: 30,530 hours, 9,101 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2016120118910

## Discrepancy

SATCOM PROMPT MISSING FROM MCD MENU. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM RESTORED NORMAL. KNOWN SATCOM ISSUE IAW FIM 23-15-00-23-801.

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