# SDR ASAA2017013119627

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 31, 2017
- Submitted: February 2, 2017
- Operation: Air carrier
- Aircraft: [N584AS](https://openairdocs.org/aircraft/N584AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35682
- Aircraft time: 36,061 hours, 10,755 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2017013119627

## Discrepancy

SAT PROMPT MISSING ON MCDU MENU PAGE.  ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.

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