# SDR ASAA2017082221700

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: August 22, 2017
- Submitted: August 24, 2017
- Operation: Air carrier
- Aircraft: [N596AS](https://openairdocs.org/aircraft/N596AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35688
- Aircraft time: 35,540 hours, 10,808 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Locked
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2017082221700

## Discrepancy

SATCOM LOCKED UP.  ACFT GROUNDED.  ACCOMPLISHED A RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.

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