# SDR ASAA2017111822614

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: November 18, 2017
- Submitted: November 20, 2017
- Operation: Air carrier
- Aircraft: [N409AS](https://openairdocs.org/aircraft/N409AS), registered now
- Make and model: Boeing 737990ER
- Aircraft serial: 41733
- Aircraft time: 19,430 hours, 6,396 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Locked
- Location: Cockpit
- Stage of operation: NR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2017111822614

## Discrepancy

SATCOM LOCKUP  GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM RESTORED.

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