# SDR ASAA2017122422985

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 24, 2017
- Submitted: December 28, 2017
- Operation: Air carrier
- Aircraft: [N413AS](https://openairdocs.org/aircraft/N413AS), registered now
- Make and model: Boeing 737990ER
- Aircraft serial: 35205
- Aircraft time: 19,113 hours, 6,240 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Location: Cockpit
- Stage of operation: NR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2017122422985

## Discrepancy

SATCOM NOT WORKING,  CAN MAKE AND RECEIVE CALLS BUT CANNOT HEAR ANYTHING. RECEIVER CAN HEAR THE TRANSMISSIONS.   ACCOMPLISHED FIM 23-15 TASK 801. OPS CHECKED NORMAL. NO FAULTS. ACFT GROUNDED.

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