# SDR ASAA2020012733961

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 23, 2020
- Submitted: January 28, 2020
- Operation: Air carrier
- Aircraft: [N530AS](https://openairdocs.org/aircraft/N530AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 36578
- Aircraft time: 38,204 hours, 11,231 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2020012733961

## Discrepancy

UNABLE SAT COMMUNICATION. TRIED MULTIPLE TIMES TO TRANSMIT AND RECEIVE SATCOM ON CAPTAIN'S SIDE AND FIRST OFFICER'S COMM PANEL ON SAT 1 AND SAT 2. DISPATCH COULD HEAR OUR TRANSMISSION WHILE DISPATCH COULDN'T RECEIVE (HEAR) OUR TRANSMISSION. GROUNDED - YES. ACCOMPLISHED B737-800 AMM 23-15-00-730-801 "SATCOM COMMUNICATION SYSTEM TEST", CONTACTED DISPATCH, OPS CK NORMAL.

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