# SDR ASMF201610004

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: August 7, 2016
- Submitted: October 3, 2016
- Operation: Air carrier
- Aircraft: N961AM
- Make and model: Boeing 787-8
- Registry model: [Boeing 787-8](https://openairdocs.org/model/boeing-787-8) (OpenAirDocs)
- Aircraft serial: 35306
- Aircraft time: 13,447 hours, 1,947 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Part number: 19080014
- Part serial: 0508
- Condition: Cracked
- Location: Right
- Part time: 13,447 hours, 1,947 cycles
- Stage of operation: CL
- How discovered: V
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASMF201610004

## Discrepancy

AIRCRAFT RETURNED DURING CLIMB AT FL 100´ THE RIGHT WINDSHIELD GOT CRACKED. MAINTENANCE PERSONNEL REPLACED THE RIGHT WINDSHIELD IAW AMM DMC-B787-A-56-11-01-00A-520A-A/720A-A AND THE RIGHT WINDSHIELD HEAT PROTECTION UNIT WAS REPLACED IAW AMM DMC B787-30-42-02-00A-520A-A/720A-A, TESTED CORRECT. THE OVERWEIGHT INSPECTION WAS NOT NECESSARY DUE TO THE AIRCRAFT LANDED WITH 170,900 KILOGRAMS AND THE MAXIMUM ALLOWABLE LANDING WEIGHT IS 172,300 KILOGRAMS.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.