# SDR AUS20040177

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: March 8, 2004
- Submitted: June 4, 2004
- Operation: General aviation
- Make and model: Boeing 737-800
- Registry model: [Boeing 737-800](https://openairdocs.org/model/boeing-737-800) (OpenAirDocs)
- Engine: Ge CFM567B24
- System (JASC): [3461 · Flight Management Computing Software System](https://openairdocs.org/jasc/3461)
- Part: Fmc
- Part number: 1714970501
- Part serial: 0002687
- Condition: Faulty
- Location: Flt Management
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AUS20040177

## Discrepancy

(AUS) DUEL FLIGHT MANAGEMENT COMPUTER (FMC) FAILURE. INVESTIGATION FOUND THAT BOTH FMCS EXPERIENCED A RESTART DUE TO AN UNHANDLED SOFTWARE EXCEPTION (SOFTWARE PROGRAM ERROR).

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