# SDR CALA2020101601196

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: October 16, 2020
- Submitted: October 16, 2020
- Operation: Air carrier
- Aircraft: [N462UA](https://openairdocs.org/aircraft/N462UA), registered now
- Make and model: Airbus A320-232
- Registry model: [Airbus A320-232](https://openairdocs.org/model/airbus-a320-232) (OpenAirDocs)
- Aircraft serial: 1272
- Aircraft time: 65,937 hours, 26,539 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Window
- Condition: Damaged
- Location: First Officer'S
- Stage of operation: CL
- How discovered: V
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/CALA2020101601196

## Discrepancy

FLY #349 ORD TO IAD. ABOUT 20 MILES OUT OF ORD HEADING EAST. FLEW INTO A HAIL STORM, OUT OF NOWHERE. WAS FLYING AT 250 KNOTS, AT 13,000 FEET. CAPTAINS WINDOW  WAS DAMAGED ALMOST EVERY WHERE. FIRST OFFICERS WINDOW HAS A LARGE CRACKS ACROSS WHOLE WINDOW AND 4 HITS ON TOP RIGHT OF WINDOW . AC GAVE ONLY ONE EXAM MSG, WINDOW HEAT. CREW DID NOT NOTICE ANY PROBLEMS WITH AIRCRAFT AND ENGINES. LANDING NML AT THE AC WEIGHT OF 145.  SEE ATTACHED PHOTOS.

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