# SDR CALA2026090119122

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: August 31, 2026
- Submitted: September 1, 2026
- Operation: Air carrier
- Aircraft: [N69020](https://openairdocs.org/aircraft/N69020), registered now
- Make and model: Boeing 777224
- Aircraft serial: 31687
- Aircraft time: 87,968 hours, 8,646 cycles
- Engine: Ge GE9094B
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Part number: 141W740047
- Part serial: 8379
- Condition: Cracked
- Location: Zone 200
- Part time: 23,408 hours, 2,759 cycles
- Stage of operation: DE
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/CALA2026090119122

## Discrepancy

CAPTAIN`S FWD LT WINDOW CRACKED.  DEBRIEFED PILOTS. HAPPENED AT 11000FT. JUST POPPED, NOTHING HIT WINDOW. WINDOW HEAT WAS ON.  REMOVED L1 WINDSHIELD IAW AMM 56-11-01-000-801.  PERFROMED STEP 6 OF AMM 56-11-01-400-801 RESISTANCE CHECK WITH LIMITS OF FIGURE 406. CONNECTED WINDOW TERMINALS IAW AMM AMM 56-11-01-400-801.   REPINNED ELECTRICAL WIRES TO THE POWER TERMIALS IAW AMM AMM 56-11-01-400-801.  COMPLETED INSTALLATION OF L1 FLT WINDSHIELD UP TO AMM TASK 56-11-01-400-801 SECTION H (8). OPS CHECKED. PERFORMED OPS CHECK OF WINDOW HEAT AND WINSHIELD WIPER AND TORQUED BOLTS IAW AMM 56-11-01-400-801.

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