# SDR DALA1215410190

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: March 12, 2012
- Submitted: March 15, 2012
- Operation: Air carrier
- Aircraft: [N190DN](https://openairdocs.org/aircraft/N190DN), registered now
- Make and model: Boeing 767332
- Aircraft serial: 28447
- Aircraft time: 71,040 hours, 10,414 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windscreen
- Part number: 141T480150
- Part serial: TX0990R
- Condition: Cracked
- Location: Cockpit
- Stage of operation: CR
- How discovered: V
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA1215410190

## Discrepancy

F/O FWD WINDSCREEN OUTER LAYER CRACKED AT FL 310.  REMOVED AND REPLACED NR 1 WINDOW ASSY ON FIRST OFFICERS SIDE PER B767 AMM 56-11-01.  ALSO REPLACED WINDOW HEAT CONTROL UNIT AS A PRECAUTION PER B767 AMM 30-41-01 TESTS GOOD.   ETOPS CATEGORY 'B': DIVERSION OR TURNBACK

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