# SDR DALA2020020300831

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: February 2, 2020
- Submitted: February 3, 2020
- Operation: Air carrier
- Aircraft: [N820DN](https://openairdocs.org/aircraft/N820DN), registered now
- Make and model: Boeing 737932ER
- Aircraft serial: 31931
- Aircraft time: 20,380 hours, 7,750 cycles
- System (JASC): [2330 · Entertainment System](https://openairdocs.org/jasc/2330)
- Part: Monitor
- Condition: Failed
- Location: Seat 25e
- Stage of operation: IN
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA2020020300831

## Discrepancy

SHIP 3820 FLT. ATTENDANT AND SEV. PASSENGERS REPORTED BURNING HAIR SCENT DESCENDING THRU 10K . CORRECTIVE ACTION: FOUND IFE MONTITOR AT SEAT 25E BLANKING AND WARM R/R LCD MONITOR. (6336794).

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