# SDR DALA2020022801519

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: February 28, 2020
- Submitted: March 2, 2020
- Operation: Air carrier
- Aircraft: [N377DA](https://openairdocs.org/aircraft/N377DA), registered now
- Make and model: Boeing 737832
- Aircraft serial: 29625
- Aircraft time: 65,700 hours, 25,907 cycles
- System (JASC): [3040 · Windshield/Door Rain/Ice Removal](https://openairdocs.org/jasc/3040)
- Part: Heater
- Condition: Failed
- Location: Door
- Stage of operation: CR
- How discovered: O
- Nature of condition: B
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA2020022801519

## Discrepancy

SHIP 3707 - DIV- TO PHL FOR A SMOKE EVENT. FLIGHT ATTENDANTS REPORTED A SMOKE SMELL IN THE CABIN. CORRECTIVE ACTION: C/W NO-GO TASKS - FOUND AFT DOOR HEATER FAILED - FORWARD TO MEL. REPLACED AFT DOOR HEATER PER AMM.

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