# SDR DALA2021042602413

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: April 25, 2021
- Submitted: April 26, 2021
- Operation: Air carrier
- Aircraft: [N801NW](https://openairdocs.org/aircraft/N801NW), registered now
- Make and model: Airbus A330-323
- Registry model: [Airbus A330-323](https://openairdocs.org/model/airbus-a330-323) (OpenAirDocs)
- Aircraft serial: 0524
- Aircraft time: 75,096 hours, 9,790 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Roller
- Condition: Lack Of Lube
- Location: L2 Door
- Stage of operation: IN
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA2021042602413

## Discrepancy

SHIP 3301 GATE AGENT COULD NOT OPEN 2L DOOR USING OUTSIDE HANDLE 2L DOOR HAD TO OPEN FROM INSIDE DOOR HANDLE. CORRECTIVE ACTION: LUBED AND CLEANED ROLLERS AND GUIDES DOOR OPERATED SMOOTHLY, AS PER A330AMM 12-22. (7282515)

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