# SDR DALA2023102908871

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: October 28, 2023
- Submitted: October 29, 2023
- Operation: Air carrier
- Aircraft: [N869DN](https://openairdocs.org/aircraft/N869DN), registered now
- Make and model: Boeing 737-900ER
- Registry model: [Boeing 737-900ER](https://openairdocs.org/model/boeing-737-900er) (OpenAirDocs)
- Aircraft serial: 31980
- Aircraft time: 21,590 hours, 8,394 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Unknown
- Part number: UNKNOWN
- Condition: Unknown
- Location: Unknown
- Stage of operation: CL
- How discovered: O
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA2023102908871

## Discrepancy

SHIP 3869 -ATB- DUE TO CAPTAIN'S WINDSHIELD SHATTERED, RETURNED TO SEA. CORRECTIVE ACTION: REPLACED WINDOW HEAT CONTROLLER AND WINDSHIELD ASSEMBLY.

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