# SDR DALA2023120409933

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 2, 2023
- Submitted: December 4, 2023
- Operation: Air carrier
- Aircraft: [N419DX](https://openairdocs.org/aircraft/N419DX), registered now
- Make and model: Airbus A330-941
- Registry model: [Airbus A330-941](https://openairdocs.org/model/airbus-a330-941) (OpenAirDocs)
- Aircraft serial: 2014
- Aircraft time: 6,291 hours, 728 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Unknown
- Part number: UNKNOWN
- Condition: Unknown
- Location: Unknown
- Stage of operation: IN
- How discovered: O
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA2023120409933

## Discrepancy

SHIP 3419 UPON REACHING THE GATE 1L DOOR FROZEN AND F/A UNABLE TO DISARM THE SLIDE. CORRECTIVE ACTION: ABLE TO DISARM DOOR 1L WITH PIN INSTALLED. OPENEND FOUND WATER & ICE AT LWR SILL. CLEANED & OPS CKD GOOD. (9141210)

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