# SDR DALA2024051005117

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 9, 2024
- Submitted: May 10, 2024
- Operation: Air carrier
- Aircraft: [N544DN](https://openairdocs.org/aircraft/N544DN), registered now
- Make and model: Airbus A321-271NX
- Registry model: [Airbus A321-271NX](https://openairdocs.org/model/airbus-s-a-s-a321-271nx) (OpenAirDocs)
- Aircraft serial: 11607
- Aircraft time: 2,257 hours, 533 cycles
- System (JASC): [2330 · Entertainment System](https://openairdocs.org/jasc/2330)
- Part: Monitor
- Condition: Smoke
- Location: Seat 25f
- Stage of operation: IN
- How discovered: V
- Nature of condition: B
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DALA2024051005117

## Discrepancy

AIRCRAFT 5044, SEAT 25F VIDEO SCREEN USB CHARGE PORT PRODUCED SMOKE WHEN PASSENGER WAS CHARGING PHONE. SMOKE DISSIPATED WHEN UNPLUGGED. CORRECTIVE ACTION: FOUND VIDEO MONITOR USB SHORTED. REPLACED VIDEO MONITOR (LP 5358084)

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