# SDR DXTA200400463

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: November 30, 2004
- Submitted: December 1, 2004
- Operation: Air carrier
- Aircraft: [N967QS](https://openairdocs.org/aircraft/N967QS), registered now
- Make and model: Cessna 750
- Registry model: [Cessna 750](https://openairdocs.org/model/cessna-750) (OpenAirDocs)
- Aircraft serial: 7500067
- Aircraft time: 5,579 hours, 3,555 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Window
- Condition: Failed
- Location: Cockpit
- Stage of operation: CR
- How discovered: O
- Nature of condition: J
- Precautionary procedure: B
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DXTA200400463

## Discrepancy

DURING CRUISE FLIGHT AT FL 410, WINDSHIELD HEAT INOP R CAS MESSAGE ILLUMINATED.  TEN SECONDS LATER, LEFT WING SHIELD OUTER PANE SHATTERED, ELECTIRICAL ARCING WAS OBSERVED BETWEEN PANE.  PERFORMED EMERGENCY DESCENT AND DIVERSION TO KFLO.  ITEM IS UNDER INVESTIGATION.

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