# SDR DXTA2019120903170

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 8, 2019
- Submitted: December 9, 2019
- Operation: Air carrier
- Aircraft: [N326QS](https://openairdocs.org/aircraft/N326QS), registered now
- Make and model: Emb EMB-505
- Registry model: [EMB EMB-505](https://openairdocs.org/model/embraer-executive-emb-505) (OpenAirDocs)
- Aircraft serial: 50500385
- Aircraft time: 2,558 hours, 2,021 cycles
- System (JASC): [3040 · Windshield/Door Rain/Ice Removal](https://openairdocs.org/jasc/3040)
- Part: Heater
- Condition: Smoke
- Location: Windshiled
- Stage of operation: CR
- How discovered: O
- Nature of condition: B
- Precautionary procedure: B, A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DXTA2019120903170

## Discrepancy

WINDSHIELD HEAT - DURING OCF FOR ODOR IN COCKPIT AT APPROX 37000 FEET SMOKE STARTED EMANATING FROM GLARE SHIELD. WINDSHIELD OVERHEAT RED CASS MESSAGE WAS DISPLAYED. EMERGENCY DECENT WITH SMOKE EVACUATION CHECKLIST WAS ACCOMPLISHED AND CABIN WAS DUMPED. FLIGHT WAS DIVERTED.

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