# SDR DXTA2023070390180

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 3, 2023
- Submitted: July 3, 2023
- Operation: Air carrier
- Aircraft: [N386QS](https://openairdocs.org/aircraft/N386QS), registered now
- Make and model: Emb EMB-505
- Registry model: [EMB EMB-505](https://openairdocs.org/model/embraer-executive-emb-505) (OpenAirDocs)
- Aircraft serial: 50500309
- Aircraft time: 6,687 hours, 5,215 cycles
- System (JASC): [5260 · Entrance Stairs](https://openairdocs.org/jasc/5260)
- Part: Unknown
- Part number: UNKNOWN
- Condition: Unknown
- Location: Unknown
- Stage of operation: TX
- How discovered: C
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DXTA2023070390180

## Discrepancy

ENTRANCE STAIR EXTENSION: THE ENTRY DOOR SLAMS OPEN WITH ZERO TENSION TO SUPPORT IT//CORRECTIVE ACTION//CHECKED ALL HARDWARE AND CABLES AND VERIFIED NO BROKEN COMPONENTS. GAINED ACCESS TO THE MAIN DOOR BALANCE DRUM. PERFORMED MAIN DOOR OPENING SPEED ADJUSTMENT AS REQUIRED. PERFORMED OPS-CHECK AND OPS-CHECK GOOD. RETURNED AIRCRAFT BACK TO ITS ORIGINAL CONDITION. WORK PERFORMED IRW PHENOM 300 AMM 52-10-00.

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