# SDR DXTA2024022911032

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: February 27, 2024
- Submitted: February 29, 2024
- Operation: Air carrier
- Aircraft: [N766QS](https://openairdocs.org/aircraft/N766QS), registered now
- Make and model: Bombdr BD1001A10
- Aircraft serial: 2026
- Aircraft time: 9,692 hours, 5,587 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Cable
- Part number: UNKNOWN
- Condition: Failed
- Location: Pax Door
- Stage of operation: TX
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DXTA2024022911032

## Discrepancy

CLOSING CABIN DOOR. DOOR ELEVATED ABOUT A FOOT OFF GROUND WHEN I FORGOT SOMETHING. RELEASED BLACK DOOR CLOSE BUTTON TO ALLOW DOOR TO FALL OPEN. WHEN DOOR REACHED FULL OPEN,  HEARD A SNAP. PULLEY AT TOP OF STAIRS FOUND BROKEN & CABLE FRAYED & NOT IN PULLEY. NO FORCE APPLIED TO DOOR, LET DOOR FALL OPEN.   IN THE PROCESS OF REMOVING MAIN DOOR CABLE, CABLE SNAPPED. TECHS WERE  ABLE TO VERIFIED BINDING SOUND OF DOOR ACTUATOR.  R & R DAMAGED CABLE PULLEY AND SAFETIED WITH NEW COTTER KEY. DISCONNECTED DOOR CABLE & R & R DAMAGED DOOR ACTUATOR. RECONNECTED DOOR CABLE & SAFETIED WITH NEW COTTER KEY.  OPS CHECKED GOOD,  NO DISCREPANCIES NOTED.  WORK WAS DONE IAW MM 52-11-00, 52-11-26, & 52-11-25.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.