# SDR DXTA2024060311952

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: June 2, 2024
- Submitted: June 3, 2024
- Operation: Air carrier
- Aircraft: [N245QS](https://openairdocs.org/aircraft/N245QS), registered now
- Make and model: Cndair CL6002B16
- Aircraft serial: 6169
- Aircraft time: 2,567 hours, 1,380 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Handle
- Condition: Malfunctioned
- Location: Main Door
- Stage of operation: TX
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/DXTA2024060311952

## Discrepancy

DURING DOOR CLOSING SEQUENCE, THE DOOR HANDLE PLUNGER OPERATES AND STOWS NORMALLY. AFTER 2-3 SECONDS, THE EXTERIOR DOOR HANDLE POPS OUT AND RED UNLOCK FLAG ON DOOR APPEARS.   AMBER PAX DOOR OUT HANDLE CAS MESSAGE POSTED.  AFTER THIS WAS PUT THROUGH THE CREW EIE'D IT - N245QS IS GOOD TO GO. DOOR AOG IS AN EIE. OUTSIDE LOCK WAS NOT UNLOCKED WHEN THEY WERE TRYING TO LATCH IT.

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