# SDR GLBA2015051900520

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 18, 2015
- Submitted: May 19, 2015
- Operation: Air carrier
- Aircraft: [N293UX](https://openairdocs.org/aircraft/N293UX), registered now
- Make and model: Emb EMB-120ER
- Registry model: [EMB EMB-120ER](https://openairdocs.org/model/embraer-emb-120er) (OpenAirDocs)
- Aircraft serial: 120293
- Aircraft time: 35,087 hours, 35,077 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Spring
- Part number: 120445598601
- Condition: Damaged
- Location: Entry Door Step
- Stage of operation: IN
- How discovered: V
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/GLBA2015051900520

## Discrepancy

PILOT REPORTED THAT THE MAIN ENTRY DOOR STAIRS WILL NOT OPEN WHEN THE DOOR IS OPENED.   R & R THE LOWER STEP SPRING IAW MM 52-10-05.  OPS CHECKED GOOD.

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