# SDR GLBA2015052000521

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 19, 2015
- Submitted: July 1, 2015
- Operation: Air carrier
- Aircraft: [N293UX](https://openairdocs.org/aircraft/N293UX), registered now
- Make and model: Emb EMB-120ER
- Registry model: [EMB EMB-120ER](https://openairdocs.org/model/embraer-emb-120er) (OpenAirDocs)
- Aircraft serial: 120293
- Aircraft time: 35,092 hours, 35,081 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Shock Absorber
- Part number: MG19969
- Condition: Weak
- Location: Pax Door
- Stage of operation: IN
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/GLBA2015052000521

## Discrepancy

PILOT REPORTED THAT THEY COULDN'T OPEN THE PAX DOOR DUE TO IT WAS JAMMED ON THE FLIGHT ATTENDANT SEAT.  ENTERED THE ACFT THROUGH AN EMER EXIT DOOR, FOUND ON FIRST FLIGHT OF THE DAY.  FOUND THE FLIGHT ATTENDANT SHOCK ABSORBER WEAK.  R & R FLIGHT ATTENDANT SEAT SHOCK PN MG19969 IAW EMM 25-21-02.  OPERATIONS CHECKED GOOD.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.