# SDR HALA2016072600145

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 25, 2016
- Submitted: July 26, 2016
- Operation: Air carrier
- Aircraft: [N382HA](https://openairdocs.org/aircraft/N382HA), registered now
- Make and model: Airbus A330-243
- Registry model: [Airbus A330-243](https://openairdocs.org/model/airbus-a330-243) (OpenAirDocs)
- Aircraft serial: 1171
- Aircraft time: 26,605 hours, 4,285 cycles
- System (JASC): [3040 · Windshield/Door Rain/Ice Removal](https://openairdocs.org/jasc/3040)
- Part: Controller
- Condition: Malfunctioned
- Location: Windshiled Heat
- Stage of operation: CR
- How discovered: O
- Nature of condition: J
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/HALA2016072600145

## Discrepancy

AIR TURNBACK TO DEPARTURE DUE TO ANTI-ICE WINDSHIELD HEAT MESSAGE DISPLAYED.  PERFORMED RESET OF WHC 1 AND 2 TWICE WITH NO HELP, MESSAGE RETURNED 20 SECONDS LATER.  REPLACED CAPTAIN'S WINDSHIELD AND WINDOW HEAT CONTROLLER.  LP 8071481.

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