# SDR HALA2017050500112

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 5, 2017
- Submitted: May 9, 2017
- Operation: Air carrier
- Aircraft: [N384HA](https://openairdocs.org/aircraft/N384HA), registered now
- Make and model: Airbus A330-243
- Registry model: [Airbus A330-243](https://openairdocs.org/model/airbus-a330-243) (OpenAirDocs)
- Aircraft serial: 1259
- Aircraft time: 26,218 hours, 4,092 cycles
- System (JASC): [4940 · APU Start/Ignition System](https://openairdocs.org/jasc/4940)
- Part: Igniter
- Condition: Failed
- Location: Apu
- Stage of operation: TX
- How discovered: O
- Nature of condition: J
- Precautionary procedure: D
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/HALA2017050500112

## Discrepancy

APU FAULT ECAM DURING START UP.  ONLY GOT UP TO 17 PERCENT, THEN AUTOSHUTDOWN.  TRIED TO START APU TWO TIMES DURING DESCENT. BOTH WITH AUTO SHUTDOWN & APU FAULT ECAM. TROUBLESHOT IAW TSM 49-00-00.  FOUND IGNITER AT FAULT. REMOVED AND REPLACED BOTH APU IGNITER PLUGS IAW  AMM 49-41-41.  APU STARTED OK. ECAM MESSAGE CLEARED.

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