# SDR IPXA2025010309549

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 3, 2025
- Submitted: January 3, 2025
- Operation: Air carrier
- Aircraft: [N278UP](https://openairdocs.org/aircraft/N278UP), registered now
- Make and model: Doug MD-11F
- Registry model: [Doug MD-11F](https://openairdocs.org/model/mcdonnell-douglas-md-11f) (OpenAirDocs)
- Aircraft serial: 48577
- Aircraft time: 79,228 hours, 16,751 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Panel
- Condition: Broken
- Location: Zone 800
- Stage of operation: IN
- How discovered: V
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/IPXA2025010309549

## Discrepancy

L1 ENTRANCE DOOR OVERHEAD PANEL BROKE WHEN LOAD SUP ENTERED. FOUND L1 SLIDING PANEL TENSION SPRING TO BE BROKEN, REMOVED AND REPLACED L1 SLIDING PANEL TENSION SPRING IN REFERENCE TO AMM 25-23-23 & AIPC 25-23-04. L1 SLIDING PANEL CONTINUES TO OPERATE NORMAL.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.