# SDR QXEA2020080300227

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 31, 2020
- Submitted: August 3, 2020
- Operation: Air carrier
- Aircraft: N452QX
- Make and model: Bombdr DHC8402
- Aircraft serial: 4459
- Aircraft time: 14,070 hours, 15,324 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Guide Stop
- Part number: QXD6520836
- Condition: Damaged
- Location: Pax Door
- Stage of operation: TX
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/QXEA2020080300227

## Discrepancy

MAIN CABIN DOOR EXTERNAL HANDLE RELEASE BUTTON IS DIFFICULT TO PUSH. REMOVED FROM SERVICE. INSPECTION FOUND MCD HANDLE RUBBER BUMPER BROKEN. REF Q400 AMM 52-11-11-000/400-801 & Q400 MCN 6520839-01 ISSUE: 01, REMOVED BROKEN BUMPER & REPLACED WITH NEW. DOOR OPENS & CLOSES AS NORMAL. MCD HANDLE NO LONGER DIFFICULT TO OPEN. AIRCRAFT RETURNED TO SERVICE.

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