# SDR RAIA201201090002

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 9, 2012
- Submitted: January 11, 2012
- Operation: Air carrier
- Aircraft: N838HK
- Make and model: Emb EMB-145LR
- Registry model: [EMB EMB-145LR](https://openairdocs.org/model/embraer-emb-145lr) (OpenAirDocs)
- Aircraft serial: 145321
- Aircraft time: 27,807 hours, 24,819 cycles
- System (JASC): [5210 · Passenger/Crew Doors](https://openairdocs.org/jasc/5210)
- Part: Trim Panel
- Condition: Loose
- Location: Pax Door
- Stage of operation: IN
- How discovered: V
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/RAIA201201090002

## Discrepancy

DURING POST-FLIGHT INSPECTION THE FLIGHT CREW REPORTED THE PASSENGER DOOR STEPS WOULD NOT DEPLOY.  MAINTENANCE INSPECTED AND FOUND A TRIM PIECE STOPPING THE STRAIRS FROM DEPLOYING.  MAINTENANCE REPOSTIONED AND SECURED THE TRIM INTO IT'S PROPER POSITION.  DOOR OPS CHECKED GOOD.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain, except the copies of manufacturers’ service documents, which belong to their rights holders.