# SDR SIMA20190628004

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: June 28, 2019
- Submitted: July 1, 2019
- Operation: Air carrier
- Aircraft: [N846AE](https://openairdocs.org/aircraft/N846AE), registered now
- Make and model: Emb EMB-135KL
- Registry model: [EMB EMB-135KL](https://openairdocs.org/model/embraer-emb-135kl) (OpenAirDocs)
- Aircraft serial: 145692
- Aircraft time: 31,381 hours, 27,404 cycles
- System (JASC): [2350 · Audio Integrating System](https://openairdocs.org/jasc/2350)
- Part: Button
- Condition: Defective
- Location: Ramp Call
- Stage of operation: UK
- How discovered: O
- Nature of condition: O
- Precautionary procedure: D
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/SIMA20190628004

## Discrepancy

CABIN CHIME WOULD NOT STOP DINGING IN FLIGHT. COULD NOT HEAR ATC AND CREW COULD NOT ESTABLISH COMM BETWEEN THE TWO OF US. RETURNED BACK TO BTR AS A RESULT. C/A-FOUND PROBLEM TO BE THE FORWARD RAMP CALL PUSH BUTTON. REPLACED THE FORWARD RAMP CALL PUSH BUTTON IAW AMM 23-51-10, OPC GOOD. PASSENGER ADDRESS & CABIN INTERPHONE SYSTEM IAW AMM 23-31-00-700-801.

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