# SDR SWIA2021071659584

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 14, 2021
- Submitted: July 16, 2021
- Operation: Air carrier
- Aircraft: [N243SY](https://openairdocs.org/aircraft/N243SY), registered now
- Make and model: Emb ERJ 170-200 LR
- Registry model: [EMB ERJ 170-200 LR](https://openairdocs.org/model/embraer-s-a-erj-170-200-lr) (OpenAirDocs)
- Aircraft serial: 17000592
- Aircraft time: 11,968 hours, 8,754 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Condition: Broken
- Location: Cockpit
- Stage of operation: CL
- How discovered: V
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/SWIA2021071659584

## Discrepancy

CAPTAIN€™S WINDSHIELD CRACKED CLIMBING OUT OF 1000€™. INNER LAYER OF GLASS. STARTED TO SPIDER WEB. RAN QRH AND RETURNED TO EUG.    (FLIGHT 3972 - FILED CLOSED)     REMOVED AND REPLACED CAPTAIN'S WINDSHIELD ASSY IAW AMM56-11-00. OPS CHECK GOOD. LEAK CHECK GOOD. REFERENCE AML683363 FOR RETORQUE OF WINDSHIELD SCREWS AND BOLTS WITHIN 100 FC PER SUBTASK420-004-A. REFERENCE AML683378 FOR REMOVAL OF SPEED TAPE AFTER 150FH PER SUBTASK 390-002-A.

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