# SDR SWIA202163098

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 14, 2021
- Submitted: December 15, 2021
- Operation: Air carrier
- Aircraft: [N978SW](https://openairdocs.org/aircraft/N978SW), registered now
- Make and model: Cndair CL6002B19
- Aircraft serial: 7953
- Aircraft time: 42,829 hours, 36,559 cycles
- System (JASC): [5600 · Window/Windshield System](https://openairdocs.org/jasc/5600)
- Part: None
- Condition: Cracked
- Stage of operation: CR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/SWIA202163098

## Discrepancy

AT CRUISE ALTITUDE R WINDSHIELD HEAT CAUTION MESSAGE AND 30 SECONDS LATER THE EXTERIOR WINDSHIELD LAYER SHATTERED    (FLIGHT 5068 - FILED CLOSED)   REMOVED AND REPLACED RIGHT WINDSHIELD, OPS AND LEAK CHECKS GOOD, REFERENCE AMM 56-11-04  COMPLIED WITH TASK CARD 56-220-1000-SKY

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