# SDR USAA2012013000024

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 28, 2012
- Submitted: January 30, 2012
- Operation: Air carrier
- Aircraft: [N957UW](https://openairdocs.org/aircraft/N957UW), registered now
- Make and model: Emb ERJ 190-100 IGW
- Registry model: [EMB ERJ 190-100 IGW](https://openairdocs.org/model/embraer-erj-190-100-igw) (OpenAirDocs)
- Aircraft serial: 19000161
- Aircraft time: 8,754 hours, 7,326 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Part number: NP18730115
- Part serial: 07296H4431
- Condition: Cracked
- Location: Cockpit
- Part time: 8,752 hours, 7,325 cycles
- Stage of operation: DE
- How discovered: V
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/USAA2012013000024

## Discrepancy

FLIGHT 183, PHL - DFW - DESCENDING THRU FL 190 CAPTS WINDSHIELD SHATTERED AND STARTED ARCHING, FOLLOWED QRH PROCEDURE.  REPLACED L1 WINDSHIELD AND REPLACED CONTROLLLER REF MM 56-11-00.  OPERATIONAL AND LEAK CK GOOD.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.