# SDR USAA2012042300019

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: April 22, 2012
- Submitted: April 23, 2012
- Operation: Air carrier
- Aircraft: [N820AW](https://openairdocs.org/aircraft/N820AW), registered now
- Make and model: Airbus A319-132
- Registry model: [Airbus A319-132](https://openairdocs.org/model/airbus-a319-132) (OpenAirDocs)
- Aircraft serial: 1397
- Aircraft time: 40,117 hours, 16,147 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Part number: STA320271
- Part serial: 10912
- Condition: Cracked
- Location: Cockpit
- Part time: 5,132 hours, 2,316 cycles
- Stage of operation: DE
- How discovered: O
- Nature of condition: O
- Precautionary procedure: B
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/USAA2012042300019

## Discrepancy

AT FL 360 FIRST OFFICER FORWARD WINDSHIELD CRACKED.  COMPLIED WITH QRH DESCENT TO FL200.  DECLARED EMERGENCY.  REMOVED AND REPLACED FIRST OFFICER FORWARD WINDSHIELD IAW JOB CARD 26L21056001.  OPS CHECKED GOOD.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.