# SDR VNAA2020080511102

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: August 4, 2020
- Submitted: August 6, 2020
- Operation: Air carrier
- Aircraft: [N550NN](https://openairdocs.org/aircraft/N550NN), registered now
- Make and model: Cndair CL6002D24
- Aircraft serial: 15323
- Aircraft time: 14,405 hours, 13,317 cycles
- System (JASC): [3040 · Windshield/Door Rain/Ice Removal](https://openairdocs.org/jasc/3040)
- Part: Controller
- Part number: 7914
- Part serial: 165911
- Condition: Failed
- Location: Window Heat
- Part time: 14,402 hours, 13,315 cycles
- Stage of operation: AP
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/VNAA2020080511102

## Discrepancy

ON APPROACH TO TLH AT 5000 FT THE CAPTAIN'S SIDE WIND SHIELD SHATTERED. REMOVED AND REPLACED L/H WINDSHIELD IAW CRJ 900 AMM 56-11-01-000/400-801-A01-PSA. OPS AND LEAK CHECK GOOD. REMOVED AND REPLACED L/H FWD CAPTAINS HEATER CONTROLLER IAW CRJ 900 AMM 30-41-06-000/400-801-A01. OPS CHECK GOOD.

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