# SDR YENA20120609523

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: June 9, 2012
- Submitted: June 13, 2012
- Operation: Air carrier
- Aircraft: [N267JB](https://openairdocs.org/aircraft/N267JB), registered now
- Make and model: Emb ERJ 190-100 IGW
- Registry model: [EMB ERJ 190-100 IGW](https://openairdocs.org/model/embraer-erj-190-100-igw) (OpenAirDocs)
- Aircraft serial: 19000065
- Aircraft time: 15,239 hours, 8,965 cycles
- System (JASC): [3040 · Windshield/Door Rain/Ice Removal](https://openairdocs.org/jasc/3040)
- Part: Controller
- Part number: SYLZ53118
- Part serial: 0491K
- Condition: Failed
- Location: Cockpit
- Part time: 15,247 hours, 8,965 cycles
- Stage of operation: DE
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/YENA20120609523

## Discrepancy

FLT 254 DFW-BOS, WHILE DESCENDING THROUGH FLT 17000 FEET THE F/O'S WINDSHIELD OUTER LAYER SHATTERED.  REMOVED AND REPLACED WINDOW HEAT CONTROLLER IAW E190 AMM 30-42-01.  OPS CHECK GOOD.

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