# Airbus Service Bulletin A330-31-3315

Copy: No revision named ("Airbus SB A330-31-3315"), 35 pages: PDF https://openairdocs.org/files/sha256/d8/5f/d85f67e140252878d4b37ff8126d7f08fc834dd3cac3d6b2f3cff4f5375e4604; text https://openairdocs.org/service-documents/airbus/a330-31-3315/file/d85f67e14025.md. Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2026-8782, the docket of AD 2026-22-02. Not covered by OpenAirDocs’ CC0 dedication.

## Details

- Manufacturer: [Airbus](https://openairdocs.org/service-documents/airbus.md)
- Type: Service bulletin (Service Bulletin)
- Number: A330-31-3315
- Page: https://openairdocs.org/service-documents/airbus/a330-31-3315

## Text (35 pages)

Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2026-8782, the docket of AD 2026-22-02. Not covered by OpenAirDocs’ CC0 dedication. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 1
CONF ALL
AIRBUS
2, ROND POINT EMILE DEWOITINE
31700 BLAGNAC
FRANCE
 
The content of this document is the property of Airbus. All rights including copyrights are reserved.
It is supplied in confidence and commercial security on its contents must be maintained.
It must not be used for any purpose other than that for which it is supplied, nor may information
contained in it be disclosed to unauthorized persons.
It must not be reproduced in whole or in part without permission in writing from the owners of the
copyright. Requests for reproduction of any data in this document and the media authorized for it must
be addressed to Airbus.
ATA SYSTEM: 31
TITLE: INDICATING/RECORDING SYSTEMS - ELECTRONIC INSTRUMENT
SYSTEM (EIS) - DEFINE AND INSTALL EIS2 STANDARD L15
MODIFICATION No.:
210167S35972
CONF 001
208939S34947

### Page 2

A330
SERVICE BULLETIN
SUMMARY
REV 00 Apr 14/25 A330-31-3315
Page 2
ATA SYSTEM: 31
TITLE: INDICATING/RECORDING SYSTEMS - ELECTRONIC INSTRUMENT
SYSTEM (EIS) - DEFINE AND INSTALL EIS2 STANDARD L15
CONF ALL
SUMMARY
This summary is for information only and is not approved for modification of the aircraft.
A. MODIFICATIONS
CONF 001
MODIFICATION CLASSIFICATION
MAJOR 210167S35972
MINOR 208939S34947
NOTE: As per EASA IR 21, a minor change is one that has no appreciable effect on the
mass, balance, structural strength, reliability, operational characteristics affecting
the airworthiness of the product. All other changes are major changes.
CONF 002
MODIFICATION CLASSIFICATION
MAJOR 210167S35972
MINOR None
NOTE: As per EASA IR 21, a minor change is one that has no appreciable effect on the
mass, balance, structural strength, reliability, operational characteristics affecting
the airworthiness of the product. All other changes are major changes.
CONF ALL
B. REASON
(1) History
The new EIS2 software standard L15 located on the instrument panel (6 DUs) and in
the avionics bay (3 DMCs) has been developed.
(2) Objective/Action
This Service Bulletin recommends upgrading EIS2 L14 software to EIS2 L15 software.
(3) Advantages
Accomplishment of this Service Bulletin will introduce the following main capabilities:
Step 4 functions introduction for A330 NEO only:
- APR function
- ETOC function and ARS speed.
Addition of some improvements and corrections from previous EIS2 LR standards:
- Path predictor function improvement and standardization
- FD pitch bar at T.O for A330 NEO
- Unreliable A/S at T.O

### Page 3

A330
SERVICE BULLETIN
SUMMARY
REV 00 Apr 14/25 A330-31-3315
Page 3
- AGB step 2.1 for NEO
- High vibration in amber
- Other minor improvements.
EIS2 standard L15 also introduces dematerialization.
(4) Operational/Maintenance Consequences
The Operational/Maintenance Consequences of this Service Bulletin are covered by
the update of the affected publications detailed in "PLANNING INFORMATION".
This Service Bulletin has an impact on flight operations documentation; refer to
AirbusWorld to consult the available Modification Operational Impact (MOI).
C. GENERAL EVALUATION
EVALUATION TABLE
COMPLIANCE RECOMMENDED COST SAVING NO
A/C OPERATION
AFFECTED
YES VENDOR SB NO
CANCELS INSPECTION SB NO ETOPS AFFECTED NO
PAX COMFORT AFFECTED NO POTENTIAL AD NO
RELIABILITY AFFECTED NO STRUCTURAL LIFE EXTENSION NO
LIFE LIMIT NO LINE MAINTENANCE AFFECTED NO
NOTE: Service Bulletin recommended to be accomplished to prevent significant
operational disruptions.
D. MAINTENANCE CONFIGURATION
CONF 001
No specific aircraft maintenance configuration required.
CONF 002
No specific aircraft maintenance configuration required.
CONF ALL
E. MATERIAL PRICE INFORMATION
CONF 001
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
MATERIAL PRICE INFORMATION TABLE
MATERIAL SET QTYPER A/C PRICE PER A/C MAIN PARTS
FLS kit 313315N01R00 1 542.00 USD Software
CONF 002
(1) Uploading of the EIS2 Software Standard L15

### Page 4

A330
SERVICE BULLETIN
SUMMARY
REV 00 Apr 14/25 A330-31-3315
Page 4
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
MATERIAL PRICE INFORMATION TABLE
MATERIAL SET QTYPER A/C PRICE PER A/C MAIN PARTS
FLS kit 313315N01R00 1 542.00 USD Software
CONF ALL
F. APPLICABILITY
This Service Bulletin is applicable to this (these) operator(s):
01D 09K 12P 14F 14S 15S 15T 18P 23R 28M 36V 39V 49O 51X 52L 56K 56S 57L 58J 64G
68M 70M 73H 77L 78U 79E 79L 82J 82M 82Z 83Q 83V 85M 89G 90U 91J 96U 98W 99Y AAL
AAR AAW ABB ABR ACA ACI AFL AFR AHK AIB ALK ARG ASL ASY AVA AWC AZA AZU BCS BEC
BEL BNL BOV BRS BTK CAL CAO CBJ CCA CEB CES CFC CFG CHH CMA CPA CRK CRL CSC CSN
CSZ CTV DAH DAL DBP DGA DLH DQA EFA EIN EUK EVA EVE F1I F2I FAF FGO FIN FJI FWI GBG
GCR GIA GRL GTR HAL HFM HFY HKC HUA HYS I5S IAW IBE IRA ITY IYE JAI JAV KAC KAL KAY
KLM KNE LAA LKE LNI LVL LYX M6D MAA MAS MAU MEA MFX MLT MMF MNB MSR MXD NCR
NWS OBS OCN OMA PAL PJS PLM PUE PVG QAF QFA QNT QTR RNA RSF RSY RWD SAA SAF
SAS SEP SJX SMF STW SVA SWR SZN TAH TAP TAR TBA THA THY TNO TOW TPA TSC TUA TWB
UAF UBG UGD UZS VIR VJC VKG WFL WIN WPT XAX
G. CONCURRENT REQUIREMENTS
CONF 001
Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment
of this/these Service Bulletin(s):
Service Bulletin(s) Modification(s)
Ref. SB A330-31-3284 209548S35708
Ref. SB A330-31-3297 209548S35708
Ref. SB A330-45-3033 207730S34689
NOTE: Service Bulletin No. Ref. SB A330-31-3284 (INDICATING/RECORDING SYSTEMS
- ELECTRONIC INSTRUMENT SYSTEM (EIS) - INSTALL EIS2 STANDARD L14) is a
concurrent requirement if MOD No. 209548S35708 has not been embodied before
delivery.
NOTE: Service Bulletin No. Ref. SB A330-31-3297 (INDICATING/RECORDING SYSTEMS - EIS -
INSTALL ENHANCED EIS2 WITH L14 SOFTWARE) is a concurrent requirement if MOD
No. 209548S35708 has not been embodied before delivery.
NOTE: Service Bulletin No. Ref. SB A330-45-3033 (ONBOARD MAINTENANCE SYSTEMS
(OMS) - UP AND DOWN DATA LOADING SYSTEM - CERTIFY DIGITALIZATION OF
SOFTWARE MEDIA DEVICES) is a concurrent requirement if MOD No. 207730S34689
has not been embodied before delivery.
NOTE: Accomplish either Service Bulletin Ref. SB A330-31-3284 or Ref. SB A330-31-3297
for the affected aircraft specified in these Service Bulletins.
NOTE: When an operator records the SB report, it is also the operator's responsibility to
report all prerequisite Service Bulletin to AIRBUS.
CONF 002
Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment
of this/these Service Bulletin(s):

### Page 5

A330
SERVICE BULLETIN
SUMMARY
REV 00 Apr 14/25 A330-31-3315
Page 5
Service Bulletin(s) Modification(s)
Ref. SB A330-31-3284 209548S35708
NOTE: Service Bulletin No. Ref. SB A330-31-3284 (INDICATING/RECORDING SYSTEMS
- ELECTRONIC INSTRUMENT SYSTEM (EIS) - INSTALL EIS2 STANDARD L14) is a
concurrent requirement if MOD No. 209548S35708 has not been embodied before
delivery.
NOTE: When an operator records the SB report, it is also the operator's responsibility to
report all prerequisite Service Bulletin to AIRBUS.
CONF ALL
H. NATURE OF THE WORK
CONF 001
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
AIRCRAFT NO
EQUIPMENT YES
CONF 002
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
AIRCRAFT NO
EQUIPMENT YES
CONF ALL
I. MANPOWER
CONF 001
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
MANPOWER
TOTAL MAN-HOURS 3.25 h
ELAPSED TIME (HOURS) 3.25 h
CONF 002
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
MANPOWER
TOTAL MAN-HOURS 3.00 h
ELAPSED TIME (HOURS) 3.00 h

### Page 6

A330
SERVICE BULLETIN
SUMMARY
Figure ICN-A330-A-31XX3315-A-FAPE3-01L9F-A-001-01 Fig.SA Sol.AA SHEET 1/1
REV 00 Apr 14/25 A330-31-3315General Overview
Page 6
CONF ALL
J. GENERAL OVERVIEW
CONF 001
Z210
FR1
FR11
FR20
Z120
A
1WT2
800VU
B 01
C
VIEW LOOKING FWDNOTE:
01 THE LOCATION OF THE DISK STOWAGE BOX
DEPENDS ON THE AIRCRAFT CONFIGURATION
1WT1
1WT3
AB
C
1WK1 3WK1
2WK1
3WK2
1WK2
2WK2
UPLOADING OF THE NEW ELECTRONIC INSTRUMENT
SYSTEM 2 (EIS2) SOFTWARE STANDARD L15 ON
THE DISPLAY MANAGEMENT COMPUTERS (DMCs)
REMOVAL OF THE MEDIA
UPLOADING OF THE NEW ELECTRONIC
INSTRUMENT SYSTEM 2 (EIS2) SOFTWARE
STANDARD L15 ON THE DISPLAY UNITS (DUs)
DISK FROM THE DISK
STOWAGE BOX
ICN-A330-A-31XX3315-A-FAPE3-01L9F-A-001-01

### Page 7

A330
SERVICE BULLETIN
SUMMARY
Figure ICN-A330-A-31XX3315-A-FAPE3-01L9E-A-001-01 Fig.SA Sol.AB SHEET 1/1
REV 00 Apr 14/25 A330-31-3315General Overview
Page 7
CONF 002
Z210
FR1
FR11
FR20
Z120
A
1WT2
800VU
B
VIEW LOOKING FWD
1WT1
1WT3
A
B
1WK1 3WK1
2WK1
3WK2
1WK2
2WK2
UPLOADING OF THE NEW ELECTRONIC INSTRUMENT
SYSTEM 2 (EIS2) SOFTWARE STANDARD L15 ON
THE DISPLAY MANAGEMENT COMPUTERS (DMCs)
UPLOADING OF THE NEW ELECTRONIC
INSTRUMENT SYSTEM 2 (EIS2) SOFTWARE
STANDARD L15 ON THE DISPLAY UNITS (DUs)
ICN-A330-A-31XX3315-A-FAPE3-01L9E-A-001-01

### Page 8

A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 8
ATA SYSTEM: 31
TITLE: INDICATING/RECORDING SYSTEMS - ELECTRONIC INSTRUMENT
SYSTEM (EIS) - DEFINE AND INSTALL EIS2 STANDARD L15
CONF ALL
1. PLANNING INFORMATION
A. APPLICABILITY
NOTE: This Service Bulletin is only applicable to A330 family aircraft on which the EIS2
standard L14 is installed.
(1) Models
ON A/C 0441, 0473, 0487, 0489, 0506-0508, 0510, 0511, 0513, 0521, 0522, 0571, 0605,
0638, 0644, 0647, 0650, 0653, 0667, 0700, 0733, 0743, 0745, 0746, 0749, 0760, 0792,
0814, 0820, 0825, 0831, 0841, 0842, 0849, 0853, 0871, 0877, 0883, 0885, 0888, 0899,
0904, 0914, 0923, 0931, 0934, 0940, 0945, 0947, 0950, 0956, 0980, 0996, 1043, 1057,
1061, 1094, 1123, 1135, 1169, 1174, 1198, 1218, 1225, 1235, 1251, 1252, 1258, 1283,
1308, 1313, 1321, 1327, 1339, 1354, 1365, 1379, 1412, 1472, 1478, 1505, 1516, 1543,
1605, 1613, 1623, 1630, 1649, 1694, 1700, 1710, 1719, 1728, 1736, 1737, 1740, 1747,
1748, 1755, 1761, 1777, 1784, 1835, 1854, 1864, 1877, 1882, 1932, 1936
330-202
ON A/C 0463, 0535, 0567, 0584, 0587, 0612, 0616, 0634, 0655, 0657, 0678, 0682, 0684,
0686, 0693, 0697, 0703, 0704, 0738, 0742, 0747, 0754, 0755, 0770, 0774, 0801, 0811,
0819, 0834, 0882, 0887, 0892, 0898, 0900, 0901, 0925, 0932, 0951, 0969, 0976, 1036,
1161, 1183
330-203
ON A/C 0240, 0609, 0614, 0618, 0620, 0621, 0631, 0633, 0665, 0718, 0722, 0739, 0778,
0796, 0802, 0822, 0828, 0869, 0874, 0876, 0891, 0911, 0927, 0939, 0943, 0946, 0949,
0961, 0968, 0970, 0977, 0979, 1002, 1019, 1031, 1034, 1039, 1042, 1054, 1059, 1096,
1112, 1116, 1118, 1133, 1155, 1200, 1202, 1203, 1213, 1220, 1221, 1233, 1256, 1266,
1297, 1309, 1335, 1393
330-223
ON A/C 1136, 1148, 1164, 1180
330-223F
ON A/C 0251, 0314, 0455, 0480, 0518, 0536, 0600, 0610, 0625, 0632, 0649, 0656, 0658,
0664, 0666, 0683, 0688, 0696, 0709, 0717, 0724, 0726, 0729, 0730, 0735, 0737, 0750,
0751, 0756, 0759, 0780, 0785, 0788, 0797, 0807, 0809, 0810, 0815, 0818, 0821, 0824,
0832, 0839, 0840, 0852, 0854, 0860, 0863, 0867, 0868, 0873, 0875, 0881, 0884, 0890,
0903, 0906, 0909, 0916, 0919, 0926, 0930, 0941, 0944, 0948, 0957, 0963, 0967, 0973,
0975, 0982, 0984, 0988, 0991, 0992, 0995, 0998, 1008, 1009, 1011, 1014, 1016, 1020,
1022, 1028, 1033, 1038, 1041, 1045-1047, 1049, 1052, 1053, 1069, 1073, 1076, 1080, 1082,
1095, 1100, 1104, 1114, 1120, 1138, 1159, 1171, 1184, 1186, 1191, 1208, 1210, 1214,
1217, 1223, 1224, 1227, 1236, 1237, 1240, 1241, 1248-1250, 1259-1262, 1267, 1271, 1275,
1277, 1279, 1280, 1282, 1286, 1288, 1291, 1293, 1295, 1302-1304, 1306, 1310, 1312, 1316,
1319, 1322, 1324, 1330, 1331, 1334, 1342, 1363, 1364, 1372, 1375, 1389, 1390, 1394,
1396, 1399, 1400, 1402, 1404, 1407, 1410, 1415-1417, 1419, 1421, 1422, 1429, 1434, 1439-
1441, 1444, 1451, 1452, 1455, 1459, 1461, 1465, 1466, 1468, 1469, 1471, 1474, 1479,
1480, 1484, 1486, 1488, 1492, 1496, 1498, 1500, 1502, 1508, 1511, 1512, 1520, 1521,
1526, 1530, 1537, 1540, 1547, 1555, 1558, 1561, 1565, 1569, 1573, 1586, 1588, 1591,
1601, 1603, 1606, 1608, 1610, 1615, 1617, 1626, 1631, 1639, 1641, 1643, 1653, 1655,
1657, 1662, 1664, 1667, 1672, 1676, 1678, 1681, 1725, 1730, 1732, 1735, 1741, 1746,
1751, 1756, 1758, 1762, 1771, 1773, 1775, 1780, 1782, 1785, 1787, 1799, 1805, 1808,

### Page 9

A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 9
1822, 1823, 1830, 1845, 1847, 1848, 1857, 1859, 1872, 1878, 1883, 1886, 1891, 1911,
1916, 1919, 1942, 1945, 1960, 1965, 1968, 1982, 1989, 1998, 2007, 2008, 2011, 2012,
2015, 2022, 2023, 2030, 2036, 2043, 2060, 2072, 2091, 2116, 2127
330-243
ON A/C 1004, 1032, 1051, 1062, 1070, 1092, 1115, 1175, 1320, 1332, 1344, 1350, 1368,
1380, 1386, 1406, 1414, 1418, 1428, 1442, 1448, 1506, 1524, 1534, 1550, 1578, 1584,
1594, 1688, 1708, 1722, 1750, 1768, 1772
330-243F
ON A/C 0602, 0607, 0637, 0641, 0671, 0675, 0680, 0691, 0699, 0707, 0711, 0714, 0721,
0725, 0734, 0752, 0769, 0789, 0805, 0813, 0823, 0826, 0838, 0847, 0861, 0893, 0907,
0918, 0920, 0985, 0994, 1007, 1013, 1023, 1025, 1067, 1078, 1088, 1106, 1173, 1177,
1254, 1268, 1272, 1274, 1278, 1346, 1351, 1361, 1367, 1370, 1377, 1385, 1391, 1405,
1426, 1437, 1450, 1490, 1499, 1507, 1515, 1535, 1539, 1627, 1628, 1637, 1679, 1684,
1690, 1701, 1716, 1720, 1721, 1742, 1744, 1767, 1769, 1778, 1783, 1791, 1794, 1806,
1817, 1950, 1951
330-302
ON A/C 0553, 0558, 0564, 0574, 0593, 0595, 0603, 0695, 0705, 0712, 1287, 1294, 1300,
1360, 1381, 1458, 1476, 1487, 1501, 1514, 1529, 1571, 1580, 1616, 1620, 1622, 1629,
1640, 1642, 1644, 1696, 1704, 1706, 1713, 1718
330-303
ON A/C 0524, 0533, 0542, 0549, 0552, 0578, 0588, 0591, 0640, 0663, 0674, 0676, 0690,
0708, 0758, 0772, 0784, 0799, 0803, 0806, 0817, 0827, 0843, 0845, 0857-0859, 0865, 0965,
1001, 1021, 1055, 1151, 1209, 1211, 1219, 1229, 1234, 1243, 1265, 1281, 1318, 1326,
1336, 1337, 1340, 1347, 1388, 1392, 1395, 1425, 1430, 1431, 1435, 1464, 1470, 1489,
1494, 1518, 1519, 1536, 1556, 1575, 1576, 1590, 1593, 1611, 1625, 1636, 1638, 1645,
1647, 1699, 1714, 1727, 1760, 1776, 1793
330-323
ON A/C 0669, 0673, 0776, 0850, 0855, 1163
330-342
ON A/C 0389, 0393, 0407, 0418, 0420, 0421, 0423, 0439, 0539, 0548, 0565, 0570, 0576,
0579, 0629, 0636, 0642, 0645, 0648, 0654, 0662, 0670, 0679, 0687, 0692, 0701, 0713,
0716, 0720, 0741, 0773, 0777, 0781, 0782, 0786, 0791, 0830, 0833, 0836, 0851, 0862,
0866, 0879, 0889, 0895, 0896, 0905, 0908, 0913, 0915, 0922, 0928, 0935-0937, 0942, 0952,
0954, 0958, 0959, 0964, 0974, 0978, 0983, 0989, 0990, 1000, 1003, 1010, 1018, 1026,
1029, 1035, 1037, 1044, 1048, 1058, 1060, 1063, 1065, 1066, 1071, 1072, 1074, 1075,
1077, 1081, 1084-1087, 1089, 1090, 1093, 1097-1099, 1101, 1103, 1105, 1107, 1108, 1110,
1124, 1126, 1127, 1130-1132, 1137, 1141, 1143, 1145-1147, 1150, 1153, 1157, 1160, 1165,
1167, 1168, 1170, 1172, 1178, 1181, 1187-1190, 1192, 1193, 1195, 1196, 1199, 1201, 1204-
1206, 1212, 1215, 1216, 1222, 1226, 1228, 1230-1232, 1238, 1239, 1245-1247, 1255, 1263,
1264, 1269, 1270, 1276, 1284, 1285, 1289, 1290, 1292, 1296, 1298, 1299, 1301, 1305,
1307, 1311, 1314, 1315, 1317, 1323, 1325, 1328, 1329, 1333, 1338, 1341, 1343, 1345,
1348, 1349, 1352, 1353, 1355-1359, 1362, 1366, 1369, 1371, 1373, 1374, 1376, 1378, 1382-
1384, 1387, 1397, 1398, 1401, 1403, 1408, 1409, 1411, 1413, 1420, 1423, 1427, 1432,
1433, 1436, 1438, 1443, 1445-1447, 1449, 1453, 1454, 1456, 1457, 1460, 1462, 1463, 1467,
1473, 1475, 1477, 1481-1483, 1491, 1493, 1495, 1497, 1503, 1504, 1509, 1510, 1513, 1517,
1523, 1525, 1527, 1528, 1531-1533, 1538, 1541, 1542, 1544-1546, 1548, 1549, 1551-1554,
1557, 1559, 1560, 1562-1564, 1566-1568, 1570, 1572, 1574, 1577, 1579, 1581-1583, 1585,
1587, 1589, 1592, 1595-1600, 1602, 1604, 1607, 1609, 1612, 1614, 1618, 1619, 1621, 1624,
1632-1635, 1646, 1648, 1650, 1651, 1654, 1656, 1658-1660, 1663, 1665, 1666, 1668-1671,
1673-1675, 1677, 1680, 1685-1687, 1689, 1691-1693, 1695, 1697, 1698, 1703, 1709, 1711,
1712, 1715, 1723, 1724, 1726, 1729, 1731, 1733, 1734, 1738, 1739, 1743, 1745, 1749,
1752-1754, 1757, 1759, 1763-1766, 1770, 1774, 1779, 1781, 1786, 1788-1790, 1792, 1796-
1798, 1800-1804, 1807, 1809-1812, 1814-1816, 1818, 1820, 1821, 1825-1829, 1831-1833,
1837-1843, 1846, 1849, 1851, 1852, 1855, 1856, 1858, 1860, 1862, 1863, 1865-1869, 1871,

### Page 10

A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 10
1873-1875, 1879-1881, 1885, 1889, 1893, 1894, 1896, 1898, 1899, 1902, 1905, 1907, 1912,
1917, 1928
330-343
ON A/C 1964, 1969, 1977, 1979, 2005, 2016, 2020
330-841
ON A/C 1819, 1836, 1844, 1850, 1861, 1870, 1876, 1884, 1887, 1890, 1892, 1895, 1897,
1900, 1901, 1903, 1904, 1906, 1908-1910, 1913-1915, 1918, 1920-1927, 1929, 1931, 1933-
1935, 1937-1939, 1941, 1943, 1946-1949, 1952-1954, 1956-1959, 1961-1963, 1966, 1967,
1970-1973, 1975, 1976, 1978, 1981, 1983, 1984, 1986-1988, 1990-1997, 1999-2004, 2006,
2009, 2010, 2013, 2014, 2017-2019, 2021, 2024-2026, 2028, 2029, 2031-2035, 2037-2040,
2042, 2044-2059, 2061-2071, 2073-2085, 2087, 2088
330-941
CONF ALL
(2) Applicability by MSN
0240 0251 0314 0389 0393 0407 0418 0420 0421 0423 0439 0441 0455 0463 0473
0480 0487 0489 0506-0508 0510 0511 0513 0518 0521 0522 0524 0533 0535 0536
0539 0542 0548 0549 0552 0553 0558 0564 0565 0567 0570 0571 0574 0576 0578
0579 0584 0587 0588 0591 0593 0595 0600 0602 0603 0605 0607 0609 0610 0612
0614 0616 0618 0620 0621 0625 0629 0631-0634 0636-0638 0640-0642 0644 0645
0647-0650 0653-0658 0662-0667 0669-0671 0673-0676 0678-0680 0682-0684 0686-
0688 0690-0693 0695-0697 0699-0701 0703-0705 0707-0709 0711-0714 0716-0718
0720-0722 0724-0726 0729 0730 0733-0735 0737-0739 0741-0743 0745-0747 0749-
0752 0754-0756 0758-0760 0769 0770 0772-0774 0776-0778 0780-0782 0784-0786
0788 0789 0791 0792 0796 0797 0799 0801-0803 0805-0807 0809-0811 0813-0815
0817-0828 0830-0834 0836 0838-0843 0845 0847 0849-0855 0857-0863 0865-0869
0871 0873-0877 0879 0881-0885 0887-0893 0895 0896 0898-0901 0903-0909 0911
0913-0916 0918-0920 0922 0923 0925-0928 0930-0932 0934-0937 0939-0952 0954
0956-0959 0961 0963-0965 0967-0970 0973-0980 0982-0985 0988-0992 0994-0996
0998 1000-1004 1007-1011 1013 1014 1016 1018-1023 1025 1026 1028 1029 1031-
1039 1041-1049 1051-1055 1057-1063 1065-1067 1069-1078 1080-1082 1084-1090
1092-1101 1103-1108 1110 1112 1114-1116 1118 1120 1123 1124 1126 1127 1130-
1133 1135-1138 1141 1143 1145-1148 1150 1151 1153 1155 1157 1159-1161 1163-
1165 1167-1175 1177 1178 1180 1181 1183 1184 1186-1193 1195 1196 1198-1206
1208-1241 1243 1245-1252 1254-1256 1258-1272 1274-1423 1425-1484 1486-1521
1523-1651 1653-1660 1662-1681 1684-1701 1703 1704 1706 1708-1716 1718-1794
1796-1812 1814-1823 1825-1833 1835-1852 1854-1887 1889-1929 1931-1939 1941-
1943 1945-1954 1956-1973 1975-1979 1981-1984 1986-2026 2028-2040 2042-2085
2087 2088 2091 2116 2127
(3) MSN by configuration
CONF 001
MSN CONFIGURATION
0240 0251 0314 0389 0393 0407 0418 0420 0421 0423 0439
0441 0455 0463 0473 0480 0487 0489 0506 0507 0508 0510
0511 0513 0518 0521 0522 0524 0533 0535 0536 0539 0542
0548 0549 0552 0553 0558 0564 0565 0567 0570 0571 0574
0576 0578 0579 0584 0587 0588 0591 0593 0595 0600 0602
0603 0605 0607 0609 0610 0612 0614 0616 0618 0620 0621
0625 0629 0631 0632 0633 0634 0636 0637 0638 0640 0641
0642 0644 0645 0647 0648 0649 0650 0653 0654 0655 0656
0657 0658 0662 0663 0664 0665 0666 0667 0669 0670 0671
0673 0674 0675 0676 0678 0679 0680 0682 0683 0684 0686
0687 0688 0690 0691 0692 0693 0695 0696 0697 0699 0700
001

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MSN CONFIGURATION
0701 0703 0704 0705 0707 0708 0709 0711 0712 0713 0714
0716 0717 0718 0720 0721 0722 0724 0725 0726 0729 0730
0733 0734 0735 0737 0738 0739 0741 0742 0743 0745 0746
0747 0749 0750 0751 0752 0754 0755 0756 0758 0759 0760
0769 0770 0772 0773 0774 0776 0777 0778 0780 0781 0782
0784 0785 0786 0788 0789 0791 0792 0796 0797 0799 0801
0802 0803 0805 0806 0807 0809 0810 0811 0813 0814 0815
0817 0818 0819 0820 0821 0822 0823 0824 0825 0826 0827
0828 0830 0831 0832 0833 0834 0836 0838 0839 0840 0841
0842 0843 0845 0847 0849 0850 0851 0852 0853 0854 0855
0857 0858 0859 0860 0861 0862 0863 0865 0866 0867 0868
0869 0871 0873 0874 0875 0876 0877 0879 0881 0882 0883
0884 0885 0887 0888 0889 0890 0891 0892 0893 0895 0896
0898 0899 0900 0901 0903 0904 0905 0906 0907 0908 0909
0911 0913 0914 0915 0916 0918 0919 0920 0922 0923 0925
0926 0927 0928 0930 0931 0932 0934 0935 0936 0937 0939
0940 0941 0942 0943 0944 0945 0946 0947 0948 0949 0950
0951 0952 0954 0956 0957 0958 0959 0961 0963 0964 0965
0967 0968 0969 0970 0973 0974 0975 0976 0977 0978 0979
0980 0982 0983 0984 0985 0988 0989 0990 0991 0992 0994
0995 0996 0998 1000 1001 1002 1003 1004 1007 1008 1009
1010 1011 1013 1014 1016 1018 1019 1020 1021 1022 1023
1025 1026 1028 1029 1031 1032 1033 1034 1035 1036 1037
1038 1039 1041 1042 1043 1044 1045 1046 1047 1048 1049
1051 1052 1053 1054 1055 1057 1058 1059 1060 1061 1062
1063 1065 1066 1067 1069 1070 1071 1072 1073 1074 1075
1076 1077 1078 1080 1081 1082 1084 1085 1086 1087 1088
1089 1090 1092 1093 1094 1095 1096 1097 1098 1099 1100
1101 1103 1104 1105 1106 1107 1108 1110 1112 1114 1115
1116 1118 1120 1123 1124 1126 1127 1130 1131 1132 1133
1135 1136 1137 1138 1141 1143 1145 1146 1147 1148 1150
1151 1153 1155 1157 1159 1160 1161 1163 1164 1165 1167
1168 1169 1170 1171 1172 1173 1174 1175 1177 1178 1180
1181 1183 1184 1186 1187 1188 1189 1190 1191 1192 1193
1195 1196 1198 1199 1200 1201 1202 1203 1204 1205 1206
1208 1209 1210 1211 1212 1213 1214 1215 1216 1217 1218
1219 1220 1221 1222 1223 1224 1225 1226 1227 1228 1229
1230 1231 1232 1233 1234 1235 1236 1237 1238 1239 1240
1241 1243 1245 1246 1247 1248 1249 1250 1251 1252 1254
1255 1256 1258 1259 1260 1261 1262 1263 1264 1265 1266
1267 1268 1269 1270 1271 1272 1274 1275 1276 1277 1278
1279 1280 1281 1282 1283 1284 1285 1286 1287 1288 1289
1290 1291 1292 1293 1294 1295 1296 1297 1298 1299 1300
1301 1302 1303 1304 1305 1306 1307 1308 1309 1310 1311
1312 1313 1314 1315 1316 1317 1318 1319 1320 1321 1322
1323 1324 1325 1326 1327 1328 1329 1330 1331 1332 1333
1334 1335 1336 1337 1338 1339 1340 1341 1342 1343 1344
1345 1346 1347 1348 1349 1350 1351 1352 1353 1354 1355
1356 1357 1358 1359 1360 1361 1362 1363 1364 1365 1366
1367 1368 1369 1370 1371 1372 1373 1374 1375 1376 1377
1378 1379 1380 1381 1382 1383 1384 1385 1386 1387 1388
1389 1390 1391 1392 1393 1394 1395 1396 1397 1398 1399
1400 1401 1402 1403 1404 1405 1406 1407 1408 1409 1410
1411 1412 1413 1414 1415 1416 1417 1418 1419 1420 1421
1422 1423 1425 1426 1427 1428 1429 1430 1431 1432 1433

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MSN CONFIGURATION
1434 1435 1436 1437 1438 1439 1440 1441 1442 1443 1444
1445 1446 1447 1448 1449 1450 1451 1452 1453 1454 1455
1456 1457 1458 1459 1460 1461 1462 1463 1464 1465 1466
1467 1468 1469 1470 1471 1472 1473 1474 1475 1476 1477
1478 1479 1480 1481 1482 1483 1484 1486 1487 1488 1489
1490 1491 1492 1493 1494 1495 1496 1497 1498 1499 1500
1501 1502 1503 1504 1505 1506 1507 1508 1509 1510 1511
1512 1513 1514 1515 1516 1517 1518 1519 1520 1521 1523
1524 1525 1526 1527 1528 1529 1530 1531 1532 1533 1534
1535 1536 1537 1538 1539 1540 1541 1542 1543 1544 1545
1546 1547 1548 1549 1550 1551 1552 1553 1554 1555 1556
1557 1558 1559 1560 1561 1562 1563 1564 1565 1566 1567
1568 1569 1570 1571 1572 1573 1574 1575 1576 1577 1578
1579 1580 1581 1582 1583 1584 1585 1586 1587 1588 1589
1590 1591 1592 1593 1594 1595 1596 1597 1598 1599 1600
1601 1602 1603 1604 1605 1606 1607 1608 1609 1610 1611
1612 1613 1614 1615 1616 1617 1618 1619 1620 1621 1622
1623 1624 1625 1626 1627 1628 1629 1630 1631 1632 1633
1634 1635 1636 1637 1638 1639 1640 1641 1642 1643 1644
1645 1646 1647 1648 1649 1650 1651 1653 1654 1655 1656
1657 1658 1659 1660 1662 1663 1664 1665 1666 1667 1668
1669 1670 1671 1672 1673 1674 1675 1676 1677 1678 1679
1680 1681 1684 1685 1686 1687 1688 1689 1690 1691 1692
1693 1694 1695 1696 1697 1698 1699 1700 1701 1703 1704
1706 1708 1709 1710 1711 1712 1713 1714 1715 1716 1718
1719 1720 1721 1722 1723 1724 1725 1726 1727 1728 1729
1730 1731 1732 1733 1734 1735 1736 1737 1738 1739 1740
1741 1742 1743 1744 1745 1746 1747 1748 1749 1750 1751
1752 1753 1754 1755 1756 1757 1758 1759 1760 1761 1762
1763 1764 1765 1766 1767 1768 1769 1770 1771 1772 1773
1774 1775 1776 1777 1778 1779 1780 1781 1782 1783 1784
1785 1786 1787 1788 1789 1790 1791 1792 1793 1794 1796
1797 1798 1799 1800 1801 1802 1803 1804 1805 1806 1807
1808 1809 1810 1811 1812 1814 1815 1816 1817 1818 1819
1820 1821 1822 1823 1825 1826 1827 1828 1829 1830 1831
1832 1833 1835 1836 1837 1838 1839 1840 1841 1842 1843
1844 1845 1846 1847 1848 1849 1850 1851 1852 1854 1855
1856 1857 1858 1859 1860 1861 1862 1863 1864 1865 1866
1867 1868 1869 1870 1871 1872 1873 1874 1875 1876 1877
1878 1879 1880 1881 1882 1883 1884 1885 1886 1887 1889
1890 1891 1892 1893 1894 1895 1896 1897 1898 1899 1900
1901 1902 1903 1904 1905 1906 1907 1908 1909 1910 1911
1912 1913 1914 1915 1916 1917 1918 1919 1920 1921 1922
1923 1924 1925 1926 1927 1928 1929 1931 1932 1933 1934
1935 1936 1937 1938 1939 1941 1942 1943 1945 1946 1947
1948 1949 1950 1951 1952 1953 1954 1956 1957 1960 1962
1963 1964 1965 1968 1969 1975 1977 1978 1979 1981 1982
1983 1984 1986 1987 1989 1990 1991 1992 1993 1998 2008
CONF 002
MSN CONFIGURATION
1958 1959 1961 1966 1967 1970 1971 1972 1973 1976 1988
1994 1995 1996 1997 1999 2000 2001 2002 2003 2004 2005
2006 2007 2009 2010 2011 2012 2013 2014 2015 2016 2017
002

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A330
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MSN CONFIGURATION
2018 2019 2020 2021 2022 2023 2024 2025 2026 2028 2029
2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040
2042 2043 2044 2045 2046 2047 2048 2049 2050 2051 2052
2053 2054 2055 2056 2057 2058 2059 2060 2061 2062 2063
2064 2065 2066 2067 2068 2069 2070 2071 2072 2073 2074
2075 2076 2077 2078 2079 2080 2081 2082 2083 2084 2085
2087 2088 2091 2116 2127
CONF ALL
(4) Configuration definition
CONF 001
Configuration 001
CONF 001 is applicable for all the aircraft fitted with EIS2 standard L14 with
media disk installed in the stowage box.
CONF 001 retrofits following modifications: 208939S34947, 210167S35972.
NOTE: For further information concerning the Configuration Definition, refer to
Appendix CONFIGURATION DEFINITION TABLE.
CONF 002
Configuration 002
CONF 002 is applicable for all the aircraft fitted with EIS2 standard L14 without
media disk installed in the stowage box.
CONF 002 retrofits following modifications: 210167S35972.
NOTE: For further information concerning the Configuration Definition, refer to
Appendix CONFIGURATION DEFINITION TABLE.
CONF ALL
B. CONCURRENT REQUIREMENTS
CONF 001
Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment
of this/these Service Bulletin(s):
Service Bulletin(s) Modification(s)
Ref. SB A330-31-3284 209548S35708
Ref. SB A330-31-3297 209548S35708
Ref. SB A330-45-3033 207730S34689
NOTE: Service Bulletin No. Ref. SB A330-31-3284 (INDICATING/RECORDING SYSTEMS
- ELECTRONIC INSTRUMENT SYSTEM (EIS) - INSTALL EIS2 STANDARD L14) is a
concurrent requirement if MOD No. 209548S35708 has not been embodied before
delivery.
NOTE: Service Bulletin No. Ref. SB A330-31-3297 (INDICATING/RECORDING SYSTEMS - EIS -
INSTALL ENHANCED EIS2 WITH L14 SOFTWARE) is a concurrent requirement if MOD
No. 209548S35708 has not been embodied before delivery.
NOTE: Service Bulletin No. Ref. SB A330-45-3033 (ONBOARD MAINTENANCE SYSTEMS
(OMS) - UP AND DOWN DATA LOADING SYSTEM - CERTIFY DIGITALIZATION OF
SOFTWARE MEDIA DEVICES) is a concurrent requirement if MOD No. 207730S34689
has not been embodied before delivery.

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A330
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NOTE: Accomplish either Service Bulletin Ref. SB A330-31-3284 or Ref. SB A330-31-3297
for the affected aircraft specified in these Service Bulletins.
NOTE: When an operator records the SB report, it is also the operator's responsibility to
report all prerequisite Service Bulletin to AIRBUS.
CONF 002
Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment
of this/these Service Bulletin(s):
Service Bulletin(s) Modification(s)
Ref. SB A330-31-3284 209548S35708
NOTE: Service Bulletin No. Ref. SB A330-31-3284 (INDICATING/RECORDING SYSTEMS
- ELECTRONIC INSTRUMENT SYSTEM (EIS) - INSTALL EIS2 STANDARD L14) is a
concurrent requirement if MOD No. 209548S35708 has not been embodied before
delivery.
NOTE: When an operator records the SB report, it is also the operator's responsibility to
report all prerequisite Service Bulletin to AIRBUS.
CONF ALL
C. REASON
(1) History
The new EIS2 software standard L15 located on the instrument panel (6 DUs) and in
the avionics bay (3 DMCs) has been developed.
(2) Objective/Action
This Service Bulletin recommends upgrading EIS2 L14 software to EIS2 L15 software.
(3) Advantages
Accomplishment of this Service Bulletin will introduce the following main capabilities:
Step 4 functions introduction for A330 NEO only:
- APR function
- ETOC function and ARS speed.
Addition of some improvements and corrections from previous EIS2 LR standards:
- Path predictor function improvement and standardization
- FD pitch bar at T.O for A330 NEO
- Unreliable A/S at T.O
- AGB step 2.1 for NEO
- High vibration in amber
- Other minor improvements.
EIS2 standard L15 also introduces dematerialization.
(4) Operational/Maintenance Consequences
The Operational/Maintenance Consequences of this Service Bulletin are covered by
the update of the affected publications detailed in "PLANNING INFORMATION".

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This Service Bulletin has an impact on flight operations documentation; refer to
AirbusWorld to consult the available Modification Operational Impact (MOI).
D. DESCRIPTION
T o accomplish this Service Bulletin it is necessary to:
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
1 Upload/Crossload the DMC and DU Software with New L15 Standard
CONF 001
2 Remove the EIS2 Media Disk (If Installed) from the Disk Stowage Box, in
the Cockpit
CONF ALL
E. COMPLIANCE
(1) Classification
RECOMMENDED: Service Bulletin recommended to be accomplished to prevent
significant operational disruptions.
(2) Accomplishment Timescale
Accomplishment of this Service Bulletin is recommended at the earliest opportunity
where manpower and facilities are available.
F. APPROVAL
The technical content of this document is approved under the authority of the Design
Organisation Approval ref. EASA.21J.031.
If an aircraft listed in the applicability has a modification or repair embodied that is not
of AIRBUS origin, and which affects the content of this Service Bulletin, the operator
is responsible for obtaining approval by its airworthiness authority for any adaptation
necessary before incorporation of the Service Bulletin.
G. MANPOWER
CONF 001
The manpower estimates given in this Service Bulletin are based on the direct labor cost to
do the work. These estimates assume that the work will be done by experienced personnel,
and may need to be revised upwards to suit operator’s circumstances. The estimates do not
include the time to prepare, plan or inspect the work. Manufacture and procurement of parts
and tools, drying times for paints, sealants, etc., and general administration work are also
not included.
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
PREPARATION
Job Set-up 0.50 h
PROCEDURE
Upload/Crossload the DMC and DU Software with New L15
Standard
1.00 h
Remove the EIS2 Media Disk (If Installed) from the Disk
Stowage Box, in the Cockpit
0.25 h

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PREPARATION FOR TEST
None
TEST
T est 1.00 h
CLOSE-UP
Close-up 0.50 h
TOTAL MAN-HOURS 3.25 h
ELAPSED TIME (HOURS) 3.25 h
CONF 002
The manpower estimates given in this Service Bulletin are based on the direct labor cost to
do the work. These estimates assume that the work will be done by experienced personnel,
and may need to be revised upwards to suit operator’s circumstances. The estimates do not
include the time to prepare, plan or inspect the work. Manufacture and procurement of parts
and tools, drying times for paints, sealants, etc., and general administration work are also
not included.
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
PREPARATION
Job Set-up 0.50 h
PROCEDURE
Upload/Crossload the DMC and DU Software with New L15
Standard
1.00 h
PREPARATION FOR TEST
None
TEST
T est 1.00 h
CLOSE-UP
Close-up 0.50 h
TOTAL MAN-HOURS 3.00 h
ELAPSED TIME (HOURS) 3.00 h
CONF ALL
H. WEIGHT AND BALANCE
Not changed
I. ELECTRICAL LOAD DATA
Not changed
J. REFERENCES
CONF 001
CONCURRENT SERVICE BULLETIN (SB)
A330-31-3284 A330-31-3297
A330-45-3033
CONF 002

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CONCURRENT SERVICE BULLETIN (SB)
A330-31-3284
CONF 001
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 00 T ask 12-34-24-860-802
T ask 22-97-00-740-801 T ask 31-60-00-610-804
T ask 31-60-00-610-807
T ask 31-60-00-610-809
T ask 31-60-00-610-810
T ask 31-60-00-610-811
T ask 31-60-00-610-812
T ask 31-60-00-710-802
T ask 31-60-00-740-807
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-55-00
CONF 002
(1) Uploading of the EIS2 Software Standard L15
(a) T ask set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2 Software
Standard L15
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 00 T ask 12-34-24-860-802
T ask 22-97-00-740-801 T ask 31-60-00-610-804
T ask 31-60-00-610-807
T ask 31-60-00-610-809
T ask 31-60-00-610-810
T ask 31-60-00-610-811
T ask 31-60-00-610-812
T ask 31-60-00-710-802
T ask 31-60-00-740-807
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-55-00
CONF ALL
K. PUBLICATION AFFECTED

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AIRCRAFT MAINTENANCE MANUAL (AMM)
See manual
FLIGHT CREW OPERATING MANUAL (FCOM)
See manual
FLIGHT MANUAL (FM)
See manual
ILLUSTRATED PARTS CATALOG (IPC)
See manual
QUICK REFERENCE HAND BOOK (QRH)
See manual
This Service Bulletin has an impact on flight operations documentation. Refer to ISI
00.00.00135 paragraph "Flight Operations Products" for further information on the update
of affected Flight Operations Products.
T echnical queries should be addressed through T echRequest on AirbusWorld using "T echnical
Data/Support to report Service Bulletins" form.
L. INDUSTRY SUPPORT INFORMATION
This Service Bulletin is the subject of an AIRBUS monitored retrofit campaign. For detailed
support, please refer to the related RIL LR31D25001370.
For the organization of this retrofit, you are kindly requested to contact AIRBUS retrofit
management department: monitored.retrofit@airbus.com.

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2. MATERIAL INFORMATION
A. MATERIAL APPLICABILITY
CONF 001
Material for task set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2
Software Standard L15
MATERIAL QTY SEE NOTES
Referenced tools See SB
FLS kit 313315N01R00 1
Interchangeable parts See SB
Spare parts See SB
CONF 002
Material for task set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2
Software Standard L15
MATERIAL QTY SEE NOTES
Referenced tools See SB
FLS kit 313315N01R00 1
Interchangeable parts See SB
CONF ALL
B. TOOLING
CONF 001
Referenced tools for task set A330-A-31-XX-3315-01000-93AA-A Uploading of the
EIS2 Software Standard L15
T o accomplish this Service Bulletin it is necessary to use the tools listed in:
Ref. AMM T ask 31-60-00-610-807
Ref. AMM T ask 31-60-00-610-811
Please contact your Ground Support Equipment (GSE) supplier to confirm that the latest
software version is installed on your Portable Data Loader (PDL).
CONF 002
Referenced tools for task set A330-A-31-XX-3315-01000-93AA-A Uploading of the
EIS2 Software Standard L15
T o accomplish this Service Bulletin it is necessary to use the tools listed in:
Ref. AMM T ask 31-60-00-610-807
Ref. AMM T ask 31-60-00-610-811
Please contact your Ground Support Equipment (GSE) supplier to confirm that the latest
software version is installed on your Portable Data Loader (PDL).
CONF ALL
C. CONSUMABLES
No consumables

### Page 20

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D. LIST OF NEW PARTS
FLS kit 313315N01R00
Cost 542.00 USD
Availability 007 d (calendar days from receipt of order)
NOTE(S)
The sales terms (costs and availability) are estimated in relation to economic
conditions. The latest valid price and lead time for ordering purposes shall be
obtained through the AIRBUS Spares portal or through a request for quotation to
T echrequest (Engineering dossier, Field Loadable SW / Electronic Delivery Service
topic) or spares.americas@airbus.com for american customers.
The availability given above is the standard lead time from the date of your purchase
order. If items are required before this time, please include a retrofit planning
schedule with your order so that we can try to comply with your requirements.
Procurement address FAPE3
AIRBUS
2, ROND POINT EMILE DEWOITINE
31700 BLAGNAC
FRANCE
Internet: http://spares.airbus.com
NOTE(S)
Customers with aircraft shown in the applicability of this Service Bulletin should send
a purchase order to AIRBUS. Quote the number of this Service Bulletin. The address is
given above.
For purchase orders issued by Maintenance and Repair Organizations (MRO), please
mention Operator International Civil Aviation Organization (ICAO) code and email
contacts to ensure AIRBUS deliver the Field Loadable Software (FLS) and notify this
FLS delivery to the Airline.
All software Part Numbers required for accomplishment of this Service Bulletin will be
delivered through Electronic Delivery Service (EDS) and will have to be downloaded
from airnavX MyLibrary application of the AirbusWorld portal.
ITEM PART No. QTY (UM) KEYWORD DRAWING SEE NOTES
SXT47XEELRX1520 1 SOFTWARE
E. LIST OF EXISTING PARTS
CONF 001
Interchangeable parts for task set A330-A-31-XX-3315-01000-93AA-A Uploading
of the EIS2 Software Standard L15
DESCRIPTION OLD PART No. NEW PART No. INT SEE NOTES
SOFTWARE-EIS SXT45XEELRX1410 SXT47XEELRX1520 03 (1)
NOTE(S)
For definitions of interchangeability codes in column INT. refer to ATA (CSDD Chapter
2).
(1): The interchangeability possibilities are for new or modified parts introduced by the
accomplishment of this Service Bulletin.
CONF 002
Interchangeable parts for task set A330-A-31-XX-3315-01000-93AA-A Uploading
of the EIS2 Software Standard L15

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DESCRIPTION OLD PART No. NEW PART No. INT SEE NOTES
SOFTWARE-EIS SXT45XEELRX1410 SXT47XEELRX1520 03 (1)
NOTE(S)
For definitions of interchangeability codes in column INT. refer to ATA (CSDD Chapter
2).
(1): The interchangeability possibilities are for new or modified parts introduced by the
accomplishment of this Service Bulletin.
CONF 001
Spare parts for task set A330-A-31-XX-3315-01000-93AA-A Uploading of the EIS2
Software Standard L15
DESCRIPTION OLD PART No. SEE NOTES
MEDIA-ELECTRONIC INSTRUMENT
SYSTEM F1574311 (1)
MEDIA-EIS2 CD ROM F1574312 (1)
SOFTWARE-MEDIA ELECTRONIC
INSTRUMENT SYSTEM F1576589 (1)
MEDIA-EIS2 CD ROM F1576590 (1)
MEDIA-ELECTRONIC INSTRUMENT
SYSTEM F1601028 (1)
MEDIA-EIS2 CD ROM F1601029 (1)
MEDIA-ELECTRONIC INSTRUMENT
SYSTEM F1601082 (1)
MEDIA-EIS2 CD ROM F1601083 (1)
NOTE(S)
(1): The parts listed here must not be installed anymore on aircraft which have
accomplished this Service Bulletin or which have the equivalent production
modification embodied.

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SERVICE BULLETIN
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Page 22
CONF ALL
3. ACCOMPLISHMENT INSTRUCTIONS
Task set A330-A-31-XX-3315-01000-93AA-A (A330-A-31-XX-3315-01ZZZ-93AZ-A)
Uploading of the EIS2 Software Standard L15
WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL
WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY
SERVICEABLE). WHEN YOU DO A MAINTENANCE WORK, REPAIRS OR
MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND
THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC., AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND
DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IF THERE IS CONTAMINATION, REFER TO Ref. ESPM 20-55-00.
NOTE: Section 3. includes procedures given in other documents or in other sections of this
Service Bulletin.
- You must obey the given procedure when the words "in accordance with" are used.
- You can use an accepted alternative procedure only when the words "refer to" are
used and you have a procedure that is accepted by the related local authority.
NOTE: T o add flexibility to your maintenance operations you can select to ignore steps or add
steps from paragraphs 3.B., 3.D., and 3.F . of section 3. as long as:
- you can do paragraphs 3.C. and 3.E.,
- and the technical intent of the Service Bulletin is met within the set parameters,
- and you can put the aircraft back into a serviceable condition.
NOTE: In section 3., the names of the manuals are given with their related acronyms. Refer to
the paragraph "1.J., References" for the definition of acronyms.
NOTE: This Service Bulletin contains the instructions for the on-aircraft maintenance necessary
to ensure the continued airworthiness of the aircraft.
For any deviations from the instructions, contact AIRBUS for further instructions and
approval.
NOTE: The management of the removed parts that are identified with "discard" is the
responsibility of the operator and must be done in accordance with the applicable local
regulations.
A. TASK SET ASSOCIATED INFORMATION
Task Manpower
CONF 001
TOTAL MAN-HOURS 3.25 h
CONF 002
TOTAL MAN-HOURS 3.00 h
CONF 001
ELAPSED TIME (HOURS) 3.25 h
CONF 002
ELAPSED TIME (HOURS) 3.00 h

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A330
SERVICE BULLETIN
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Page 23
CONF ALL
B. PREPARATION
(1) Task A330-A-31-XX-3315-01001-540A-A (A330-A-31-XX-3315-01ZZZ-540Z-A)
Job Set-up
Job Set-Up Information
Manpower/Resources/Skills
Man-hours 0.50 h
Minimum Number of person 1
Elapsed Time 0.50 h
Referenced Information
Manuals/Drawings References/Sheets
AMM
T ask 12-34-24-860-802
T ask 31-60-00-610-807
T ask 31-60-00-610-810
T ask 31-60-00-610-811
T ask 31-60-00-610-812
Procedure
NOTE: For the basic aircraft configuration, refer to AMM Chapter “Introduction -
Aircraft Status for Maintenance" in the Manual Front Matter section.
(a) Make sure that the aircraft is electrically grounded, refer to Ref. AMM T ask 12-34-
24-860-802.
(b) Do the job set-up procedure (depending on the aircraft configuration) as
specified in the:
NOTE: If the Ref. AMM T asks 31-60-00-610-XXX (without media) are not
available in the latest AMM operator’s issue, please disregard potential
instructions linked to media management from your available AMM.
- Uploading of operational software and databases to DMC1 with a high
speed PDL or with the DLSU and the high speed eDLRB or with the ADLU,
refer to Ref. AMM T ask 31-60-00-610-807.
or
- Uploading of the operational software and databases to DMC1 with the
MDDU and the DLS, refer to Ref. AMM T ask 31-60-00-610-810.
or
- Uploading of operational software and databases to DMC1 with a low speed
PDL or with the DLSU and low speed eDLRB, refer to Ref. AMM T ask 31-60-
00-610-811.
or
- Uploading of the software components to DMC1 with the eADL and the
DLS, refer to Ref. AMM T ask 31-60-00-610-812.
C. PROCEDURE
(1) Task A330-A-31-XX-3315-01001-750A-A (A330-A-31-XX-3315-01ZZZ-750Z-A)
Upload/Crossload the DMC and DU Software with New L15 Standard

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A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 24
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
120 Access Door 811
Manpower/Resources/Skills
Man-hours 1.00 h
Minimum Number of person 1
Elapsed Time 1.00 h
Skills Electrical
Material necessary to do the job
FLS kit 313315N01R00
ITEM PART No. QTY (UM) KEYWORD DRAWING SEE NOTES
SXT47XEELRX1520 1 SOFTWARE
Referenced Information
Manuals/Drawings References/Sheets
AMM
06-20-00, Page Block 00
T ask 31-60-00-610-804
T ask 31-60-00-610-807
T ask 31-60-00-610-809
T ask 31-60-00-610-810
T ask 31-60-00-610-811
T ask 31-60-00-610-812
T ask 31-60-00-740-807
Procedure
(a) Standard practice given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 00.
(b) Check of the PN before uploading and crossloading of DMC and DU software:
1 Do the LRU identification check for DMCs and DUs software, refer to Ref.
AMM T ask 31-60-00-740-807.
2 Make sure that the DMC - EIS software PN shown on the LRU identification
page is SXT45XEELRX1410.
3 Make sure that the DMC - EIS software PN shown on the LRU identification
page is the same as the other EIS components software PN (the PFD CAPT,
the ND CAPT, the EWD, the SD, the ND F/O, the PFD F/O and the other
DMCs).
(c) Uploading/crossloading of DMC and DU software with new L15 standard:
NOTE: If the Ref. AMM T asks 31-60-00-610-XXX (without media) are not
available in the latest AMM operator’s issue, please disregard potential
instructions linked to media management from your available AMM.
1 Do the uploading procedure (depending on the aircraft configuration) of:

### Page 25

A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 25
- Operational software and databases to DMC1 with a high speed PDL
or with the DLSU and the high speed eDLRB or with the ADLU, refer to
Ref. AMM T ask 31-60-00-610-807.
or
- Operational software and databases to DMC1 with the MDDU and the
DLS, refer to Ref. AMM T ask 31-60-00-610-810.
or
- Operational software and databases to DMC1 with a low speed PDL
or with the DLSU and low speed eDLRB, refer to Ref. AMM T ask 31-60-
00-610-811.
or
- Software components to DMC1 with the eADL and the DLS, refer to
Ref. AMM T ask 31-60-00-610-812.
2 Do the crossloading procedure:
a Do the crossloading procedure of the DMC1 data to DMC2 and DMC3,
refer to Ref. AMM T ask 31-60-00-610-804.
b Do the crossloading procedure of the DMC1 (2 or 3) data to CAPT PFD
DU, CAPT ND DU, EWD DU, SD DU, F/O ND DU and F/O PFD DU, refer
to Ref. AMM T ask 31-60-00-610-809.
(d) After uploading:
FIN 1WK1SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 1WK1SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 1WK2SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 1WK2SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 1WT1SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 1WT1SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 1WT2SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 1WT2SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and

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A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 26
FIN 1WT3SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 1WT3SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 2WK1SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 2WK1SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 2WK2SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 2WK2SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 3WK1SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 3WK1SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
and
FIN 3WK2SW1
1 SOFTWARE-EIS SXT45XEELRX1410    
becomes
FIN 3WK2SW1
1 SOFTWARE-EIS SXT47XEELRX1520  
CONF 001
(2) Task A330-A-31-XX-3315-01001-520A-A (A330-A-31-XX-3315-01ZZZ-520Z-A)
Remove the EIS2 Media Disk (If Installed) from the Disk Stowage Box, in the
Cockpit
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 0.25 h
Minimum Number of person 1
Elapsed Time 0.25 h

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A330
SERVICE BULLETIN
REV 00 Apr 14/25 A330-31-3315
Page 27
Referenced Information
Manuals/Drawings References/Sheets
AMM 06-20-00, Page Block 00
Procedure
Ref. Fig.BA Location of the Disk in the Stowage Box.
(a) Standard practice given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 00.
(b) Remove the EIS disk from the stowage box.
NOTE: There is no need to do physical work on the aircraft if it does not have
any of the following media disks.
FIN 1WTMD1
1 MEDIA-ELECTRONIC
INSTRUMENT SYSTEM
F1574311   Discard
or
FIN 1WTMD2
1 MEDIA-EIS2 F1574312   Discard
or
FIN 1WTMD1
1 SOFTWARE-MEDIA
ELECTRONIC
INSTRUMENT SYSTEM
F1576589   Discard
or
FIN 1WTMD2
1 MEDIA-EIS2 F1576590   Discard
or
FIN 1WTMD1
1 MEDIA-ELECTRONIC
INSTRUMENT SYSTEM
F1601028   Discard
or
FIN 1WTMD2
1 MEDIA-EIS2 F1601029   Discard
or
FIN 1WTMD1
1 MEDIA-ELECTRONIC
INSTRUMENT SYSTEM
F1601082   Discard
or
FIN 1WTMD2
1 MEDIA-EIS2 CD ROM F1601083   Discard

### Page 28

A330
SERVICE BULLETIN
Figure ICN-A330-A-31XX3315-A-FAPE3-01LM3-A-001-01 Fig.BA Sol.AA SHEET 1/1
REV 00 Apr 14/25 A330-31-3315Location of the Disk in the Stowage Box
Page 28
CONF 001
A
FR1
FR11
Z210
A 01
B
1WTMD1
1WTMD2
OR
NOTE:
01 THE LOCATION OF THE DISK STOWAGE BOX
DEPENDS ON THE AIRCRAFT CONFIGURATION
B
TYPICAL VIEW
ICN-A330-A-31XX3315-A-FAPE3-01LM3-A-001-01

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A330
SERVICE BULLETIN
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Page 29
CONF ALL
D. PREPARATION FOR TEST
None
E. TEST
(1) Task A330-A-31-XX-3315-01001-320A-A (A330-A-31-XX-3315-01ZZZ-320Z-A)
Test
Job Set-Up Information
Manpower/Resources/Skills
Man-hours 1.00 h
Minimum Number of person 1
Elapsed Time 1.00 h
Referenced Information
Manuals/Drawings References/Sheets
AMM
T ask 22-97-00-740-801
T ask 31-60-00-710-802
T ask 31-60-00-740-807
Procedure
(a) Do the LRU identification check for DMCs and DUs software, refer to Ref. AMM
T ask 31-60-00-740-807.
(b) Make sure that the DMC - EIS software PN shown on the LRU identification page
is SXT47XEELRX1520.
(c) Make sure that the DMC - EIS software PN shown on the LRU identification page
is the same as the other EIS components software PN (the PFD CAPT, the ND
CAPT, the EWD, the SD, the ND F/O, the PFD F/O, and the other DMCs).
(d) Do the operational test of the EIS, refer to Ref. AMM T ask 31-60-00-710-802.
NOTE: Only if the airline operates the aircraft in CAT3 conditions, do the LAND
CAT3 capability test, refer to Ref. AMM T ask 22-97-00-740-801.
F. CLOSE-UP
(1) Task A330-A-31-XX-3315-01001-740A-A (A330-A-31-XX-3315-01ZZZ-740Z-A)
Close-up
Job Set-Up Information
Manpower/Resources/Skills
Man-hours 0.50 h
Minimum Number of person 1
Elapsed Time 0.50 h
Referenced Information
Manuals/Drawings References/Sheets
AMM
T ask 31-60-00-610-807
T ask 31-60-00-610-810
T ask 31-60-00-610-811
T ask 31-60-00-610-812

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A330
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Page 30
Procedure
(a) Make sure that the work area is clean and clear of tools and other items.
(b) Do the close-up procedure (depending on the aircraft configuration) as specified
in the:
NOTE: If the Ref. AMM T asks 31-60-00-610-XXX (without media) are not
available in the latest AMM operator’s issue, please disregard potential
instructions linked to media management from your available AMM.
- Uploading of operational software and databases to DMC1 with a high
speed PDL or with the DLSU and the high speed eDLRB or with the ADLU,
refer to Ref. AMM T ask 31-60-00-610-807.
or
- Uploading of the operational software and databases to DMC1 with the
MDDU and the DLS, refer to Ref. AMM T ask 31-60-00-610-810.
or
- Uploading of operational software and databases to DMC1 with a low speed
PDL or with the DLSU and low speed eDLRB, refer to Ref. AMM T ask 31-60-
00-610-811.
or
- Uploading of the software components to DMC1 with the eADL and the
DLS, refer to Ref. AMM T ask 31-60-00-610-812.
(c) Put the aircraft back to its initial configuration.
G. ADMINISTRATIVE
(1) Task A330-A-31-XX-3315-01001-90AA-A (A330-A-31-XX-3315-01ZZZ-90AZ-A)
Administrative
Procedure
Confirm in the applicable aircraft records that you completed all the work specified in
this Service Bulletin.

### Page 31

A330
SERVICE BULLETIN
APPENDIX
REV 00 Apr 14/25 A330-31-3315
Page 31
APPENDIX
A. CONFIGURATION DEFINITION TABLE
Configuration Definition T able
For further information concerning the configuration definition, refer to the table below.
CONFIG
MOD No.
207730S34689
CERTIFY
DIGITALIZATION OF
SOFTWARE MEDIA
MOD No.
208939S34947
DIGITALIZATION
OF SOFTWARE
MEDIA FOR EIS2
MOD No.
209548S35708
EIS2
STANDARD L14
001 X X
002 X X X
T able - Configuration Definition T able
NOTE: "X" IS USED FOR THE MODIFICATIONS EMBODIED BEFORE ACCOMPLISHMENT OF
THIS SERVICE BULLETIN

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A330
SERVICE BULLETIN
APPENDIX
REV 00 Apr 14/25 A330-31-3315
Page 32
B. FLS PN EVOLUTION
FLS PN Evolution
For information concerning the pre-MOD and post-MOD software part numbers evolution,
refer to the table below.
FIN
HW FIN SW SOFTWAREDESIGNATION PN PRE SBA330-31-3315 PN POST SBA330-31-3315 NOTES
1WT1 1WT1SW1 SOFTWARE-
OPERATIONAL,
EIS2 DMC1
SXT45XEELRX1410 SXT47XEELRX1520
1WT2 1WT2SW1 SOFTWARE-
OPERATIONAL,
EIS2 DMC2
SXT45XEELRX1410 SXT47XEELRX1520
1WT3 1WT3SW1 SOFTWARE-
OPERATIONAL,
EIS2 DMC3
SXT45XEELRX1410 SXT47XEELRX1520
1WK1 1WK1SW1 SOFTWARE-
OPERATIONAL,
EIS2 CAPT PFD DU
SXT45XEELRX1410 SXT47XEELRX1520
1WK2 1WK2SW1 SOFTWARE-
OPERATIONAL,
EIS2 F/O PFD DU
SXT45XEELRX1410 SXT47XEELRX1520
2WK1 2WK1SW1 SOFTWARE-
OPERATIONAL,
EIS2 EWD DU
SXT45XEELRX1410 SXT47XEELRX1520
2WK2 2WK2SW1 SOFTWARE-
OPERATIONAL,
EIS2 SD DU
SXT45XEELRX1410 SXT47XEELRX1520
3WK1 3WK1SW1 SOFTWARE-
OPERATIONAL,
EIS2 CAPT ND DU
SXT45XEELRX1410 SXT47XEELRX1520
3WK2 3WK2SW1 SOFTWARE-
OPERATIONAL,
EIS2 F/O ND DU
SXT45XEELRX1410 SXT47XEELRX1520

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A330
SERVICE BULLETIN
APPENDIX
REV 00 Apr 14/25 A330-31-3315
Page 33
C. GLOSSARY
Glossary
ACRONYMS FULL FORM
ADLU Airborne Data Loading Unit
AGB Attention Getting box
APR Automatic Power Reserve
ARS Automatic Retraction System
A/S Airspeed
CAPT Captain
DLSU Data Loading Selector Unit
DMC Display Management Computer
DU Display Unit
eADL enhanced Airborne Data Loader
eDLRB Enhanced Data Loading Routing Box
EIS Electronic Instrument System
ETOC Enhanced T akeoff Configuration
EWD Engine/Warning Display
F/O First Officer
FD Flight Director
LR Long Range
LRU Line Replaceable Unit
MDDU Multipurpose Disk Drive Unit
ND Navigation Display
NEO New Engine Option
PFD Primary Flight Display
PN Part Number
SD System Display
T.O T akeOff

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A330
SERVICE BULLETIN
APPENDIX
REV 00 Apr 14/25 A330-31-3315
Page 34
D. REPORTING SHEET
TITLE: INDICATING/RECORDING SYSTEMS - ELECTRONIC INSTRUMENT
SYSTEM (EIS) - DEFINE AND INSTALL EIS2 STANDARD L15
MODIFICATION No.: 208939S34947 210167S35972
(1) SB Reporting status
This Service Bulletin will only be incorporated into affected customized Maintenance
and Flight Operations Products if it is duly reported to Airbus.
(2) GENERAL information
The SB Reporting policy is published in ISI 00.00.00135. This document provides
information regarding: the SB Reporting means and benefits, the update of
customized Maintenance Products and customized Flight Operations Products.
If this Service Bulletin has an operational impact, refer to paragraph "Flight Operations
Products" for further information on the update of affected Flight Operations Products.
(3) SB Reporting procedure
Standard practice to report SB is to use the online reporting application on
AirbusWorld.
Refer to ISI 00.00.00179:
- For complete information on reporting means to Airbus, Question 2 "What are
the standard practices for SB Reporting?"
- If this SB requires previous or simultaneous accomplishment of other SBs,
Question 3 "What about the reporting of prerequisite Service Bulletins?"
NOTE: ISI 00.00.00179 covers all the frequently asked questions about SB Reporting.
It is revised on a regular basis.

### Page 35

A330
SERVICE BULLETIN
APPENDIX
REV 00 Apr 14/25 A330-31-3315
Page 35
E. QUALITY PERCEPTION FORM
Use this form to tell us what is your perception of the quality of this Service Bulletin.
The reported data that you provide us will be used to analyse areas of difficulties and to
take corrective action to further improve the quality of our Service Bulletin.
We thank you for the time you have taken in completing this form.
Quality rating of this SB 4 3 2 1
Quality rating of the Accomplishment Instructions 4 3 2 1
Quality rating of the Illustrations 4 3 2 1
Is this SB easy to understand ? Y / N
NOTE: Please rate on a scale of 1 to 4, with 4 being the highest score
If you have difficulties in the accomplishment of this SB please quote below the area(s) and
give a short description of the issue.
Planning Material Instructions
X Applicability X T ooling X Preparation
X Reason X List of Materials
Operator Supplied
X Mod/Inspection
X Manpower X Kit content X T est
X References X Re-identification X Close-up
X Publication X Illustrations
X Industry Support
Comments :
Operator : Date :
Name/Title
Please return this form to :
AIRBUS
2, ROND POINT EMILE DEWOITINE
31700 BLAGNAC
FRANCE
Or via your Resident Customer Support Office.

---
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