# Airbus Service Bulletin A340-56-5002

Copy: Revision 02 ("U.S. DOT/FAA - Service Bulletin A340-56-5002 Revision 02"), 50 pages: PDF https://openairdocs.org/files/sha256/b0/6e/b06ef43d1ad5b4e4e0276b803c4099c2951c49ed412cf217f17494e619619a62; text https://openairdocs.org/service-documents/airbus/a340-56-5002/file/b06ef43d1ad5.md. Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2014-0192; AD 2014-20-19 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication.

## Details

- Manufacturer: [Airbus](https://openairdocs.org/service-documents/airbus.md)
- Type: Service bulletin (Service Bulletin)
- Number: A340-56-5002
- Latest revision known: A340-56-5002, Revision 01, dated February 8, 2012 (OpenAirDocs)
- Page: https://openairdocs.org/service-documents/airbus/a340-56-5002

## ADs that cite it (2) (OpenAirDocs)

Newest first, with the revision each names, as OpenAirDocs read it from the AD's text.

- [AD 2014-20-19](https://openairdocs.org/ad/2014-20-19.md), effective Dec 11, 2014: Revisions 01 and 02
- [AD 2013-10-06](https://openairdocs.org/ad/2013-10-06.md), effective Jul 5, 2013: Revision 01

Also cited in [2 proposed ADs](https://openairdocs.org/service-documents/airbus/a340-56-5002/proposed.md).

## Text (50 pages)

Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2014-0192; AD 2014-20-19 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

@A340-500/600
SERVICE BULLETIN
REVISION TRANSMITTAL SHEET
AIRBUS
CUSTOMER SERVICES DIRECTORATE
1 Rond Point Maurice Bellonte
31707 BLAGNAC CEDEX
FRANCE
T e l:( 3 3 )56 19 33 33 3
Telex : AIRBU 530526F
F a x:( 3 3 )56 19 34 25 1
MANDATORY
 MANDATORY
 MANDATORY
ATA SYSTEM: 56
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD
HEATING CONNECTORS
MODIFICATION No.: None
This page transmits Revision No.02 of Service Bulletin No.A340-56-5002
ADDITIONAL WORK
**CONF ALL
Additional work is required by this revision for aircraft modified by any previous issue.
Additional work consists in inspecting the 15 additional windshield SN.
REASON
Revision No. 02 issued to:
- add 15 windshield SN to the list of affected SN,
- add additional work.
CHANGES
SUMMARY
EFFECTIVITY
 OPERATOR LIST UPDATED
 R
MANPOWER
 MANPOWER UPDATED
 R
APPENDICES
 APPENDICES UPDATED
 R
PLANNING INFORMATION
EFFECTIVITY
 EFFECTIVITY RELATED INFORMATION
UPDATED
R
COMPLIANCE
Accomplishment Timescale
 ACCOMPLISHMENT TIMESCALE UPDATED
CONFIGURATION UPDATED
R
APPROVAL
 APPROVAL UPDATED
 R
MANPOWER
 MANPOWER UPDATED
 R
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 2

@A340-500/600
SERVICE BULLETIN
REVISION TRANSMITTAL SHEET
MATERIAL INFORMATION
MATERIAL - PRICE AND AVAILABILITY
Procurement Addresses
 PROCUREMENT ADDRESSES UPDATED
MATERIAL SET UPDATED
R
Price and Availability
 PRICE AND AVAILABILITY UPDATED
 R
INDUSTRY SUPPORT INFORMATION
 INDUSTRY SUPPORT INFORMATION UPDATED
 R
LIST OF MATERIALS - OPERATOR
SUPPLIED
Equipment
Equipement BFEA01
 PART MATERIAL SET UPDATED
NOTE UPDATED
R
ACCOMPLISHMENT INSTRUCTIONS
TASK 565002- 832-801-001-Inspection
 TASK SOLUTION UPDATED
NOTE UPDATED
CAUTION UPDATED
R
Subtask 565002-941-001-001
 SUBTASK SOLUTION UPDATED
 R
Subtask 565002-832-001-001
 SUBTASK SOLUTION UPDATED
FIGURE REFERENCE UPDATED
CONFIGURATION UPDATED
REFERENCED DOCUMENTATION UPDATED
REFERENCES UPDATED
CAUTION UPDATED
R
Subtask 565002-942-001-001
 SUBTASK SOLUTION UPDATED
REFERENCED DOCUMENTATION UPDATED
REFERENCES UPDATED
R
TASK 565002- 833-801-001-Repair
 TASK SOLUTION UPDATED
NOTE UPDATED
R
Subtask 565002-941-002-001
 SUBTASK SOLUTION UPDATED
 R
Subtask 565002-960-001-001
 SUBTASK SOLUTION UPDATED
NOTE UPDATED
MATERIAL LIST UPDATED
R
Subtask 565002-700-001-001
 SUBTASK SOLUTION UPDATED
 R
Subtask 565002-942-002-001
 SUBTASK SOLUTION UPDATED
 R
TASK 565002- 832-802-001-Inspection -
ADDITIONAL WORK
TASK SOLUTION ADDED
 N
Task associated data - 001
 TASK ASSOCIATED DATA ADDED
 N
Subtask 565002-839-003-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-941-003-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-832-002-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-942-003-001
 SUBTASK SOLUTION ADDED
 N
TASK 565002- 833-802-001-Repair -
ADDITIONAL WORK
TASK SOLUTION ADDED
 N
Task associated data - 001
 TASK ASSOCIATED DATA ADDED
 N
Subtask 565002-839-004-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-941-004-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-960-002-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-700-002-001
 SUBTASK SOLUTION ADDED
 N
Subtask 565002-942-004-001
 SUBTASK SOLUTION ADDED
 N
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 2
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 3

@A340-500/600
SERVICE BULLETIN
REVISION TRANSMITTAL SHEET
Fig. A-FFBAA
 FIGURE SOLUTION ADDED
 N
Fig. A-FFBAA Sheet 01
 SHEET ADDED
 N
Fig. A-FFAAA
 FIGURE SOLUTION ADDED
 N
Fig. A-FFAAA Sheet 01
 SHEET ADDED
 N
Fig. A-FRAAA
 FIGURE SOLUTION ADDED
 N
Fig. A-FRAAA Sheet 01
 SHEET ADDED
 N
Fig. A-FRBAA
 FIGURE SOLUTION ADDED
 N
Fig. A-FRBAA Sheet 01
 SHEET ADDED
 N
Fig. A-FBB
 FIGURE DELETED FOR APPLICABLE MSN
 D
Appendix 01 : List of Windshield Serial Numbers (including the 15 addi tional Windshield SN
located at the end of both tables)
APPENDIX CONTENT
 APPENDIX CONTENT UPDATED
 R
Fig. A-FAAAA
 FIGURE SOLUTION UPDATED
 R
Fig. A-FAAAA Sheet 01
 SHEET UPDATED
 R
Fig. A-FAAAA Sheet 02
 SHEET UPDATED
 R
Appendix 02 : List of the 15 additional Winds hield Serial Numbers only - ADDITIONAL WORK
APPENDIX CONTENT
 APPENDIX CONTENT UPDATED
 R
Fig. A-FAEAA
 FIGURE SOLUTION ADDED
 N
Fig. A-FAEAA Sheet 01
 SHEET ADDED
 N
Fig. A-FAD
 FIGURE DELETED FOR APPLICABLE MSN
 D
APPENDIX
 APPENDIX DELETED
 D
FILLING INSTRUCTIONS
This Service Bulletin has been generated electronically and is reissued as a complete document.
Replace the complete document.
Put this Revision Transmittal Sheet in front of the Service Bulletin.
HISTORY OF PREVIOUS REVISIONS
Revision No. 01 issued to:
change the compliance from recommended to mandatory
revise the thresholds
remove the spares inspection requirement
REVISION SEQUENCE
ORIGINAL: May 04/10
REVISION No. : 01 - Feb 08/12
REVISION No. : 02 - Aug 01/13
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 3
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 4

@A340-500/600
SERVICE BULLETIN
REVISION TRANSMITTAL SHEET
This Page Intentionally Left Blank
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 4
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 5

@A340-500/600
SERVICE BULLETIN
SUMMARY
AIRBUS
CUSTOMER SERVICES DIRECTORATE
1 Rond Point Maurice Bellonte
31707 BLAGNAC CEDEX
FRANCE
T e l:( 3 3 )56 19 33 33 3
Telex : AIRBU 530526F
F a x:( 3 3 )56 19 34 25 1
This summary is for information only and is not approved for modification of the aircraft.
MANDATORY
 MANDATORY
 MANDATORY
ATA SYSTEM: 56
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD
HEATING CONNECTORS
**CONF ALL
MODIFICATIONS
None
REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES
Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise
phase leading in some cases to diversion.
Findings have shown that the cause of these events is the burning of the windshield connector terminal
block.
The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring
(ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the
Window Heat Computer (WHC).
This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully
(SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are
within affected batch and if yes the windshield shall be replaced.
Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical
connector and will ensur e an effective windshi eld heating system.
GENERAL EVALUATION
EVALUATION TABLE
COMPLIANCE
 MANDATORY (1)
 CANCELS INSPECTION SB
 NO
POTENTIAL AD
 YES
 A/C OPERATION AFFECTED
 NO
RELIABILITY AFFECTED
 NO
 PAX COMFORT AFFECTED
 NO
COST SAVING
 NO
 LROPS AFFECTED
 NO
STRUCTURAL LIFE EXTN
 NO
 VENDOR SB INVOLVED
 NO
NOTE
 (1)
: Service Bulletin must be accomplished.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 6

@A340-500/600
SERVICE BULLETIN
SUMMARY
MATERIAL PRICE INFORMATION
MATERIAL PRICE INFORMATION TABLE
MATERIAL SET
 QTY PER
A/C
PRICE PER
A/C (USD)
MAIN PARTS
Equipment BFEA01
 1
 See SB
 Windshield
EFFECTIVITY
This Service Bulletin is applicable to this (these) operator(s) :
06U 25R
 36V
 70U 72W AHY
 CES CHH DLH ETD HFY IBE QAF
QTR SAA SIA TAM THA UAE VIR
CONCURRENT REQUIREMENTS
None
REFERENCES / REPERCUSSIONS
TFU
 30.42.00.008
OEB
 None
AOT
 None
SIL
 None
LINE MAINTENANCE AFFECTED
 No
LIFE LIMIT
 None
OTHER
 OIT 999.0051/09
NATURE OF THE WORK
AIRCRAFT
 YES
EQUIPMENT
 NO
HARD
 NO
SOFT
 NO
OBRM
 NO
MANPOWER
Task 565002-832-801-001: Inspection
TOTAL MANHOURS
 2.00
ELAPSED TIME (HOURS)
 2.00
Task 565002-833-801-001: Repair
TOTAL MANHOURS
 9.50
ELAPSED TIME (HOURS)
 9.50
Task 565002-832-802-001: Inspection - ADDITIONAL WORK
TOTAL MANHOURS
 2.00
ELAPSED TIME (HOURS)
 2.00
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 2
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 7

@A340-500/600
SERVICE BULLETIN
SUMMARY
Task 565002-833-802-001: Repair - ADDITIONAL WORK
TOTAL MANHOURS
 9.50
ELAPSED TIME (HOURS)
 9.50
APPENDICES
Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at
the end of both tables)
Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 3
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 8

@A340-500/600
SERVICE BULLETIN
SUMMARY
**CONF ALL
AREAS TO BE INSPECTED
A
A
F_SB_565002_5_SAAA_01_01
3DG2
3DG1
Figure A-FSAAA - Sheet 01
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 4
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 9

@A340-500/600
SERVICE BULLETIN
AIRBUS
CUSTOMER SERVICES DIRECTORATE
1 Rond Point Maurice Bellonte
31707 BLAGNAC CEDEX
FRANCE
T e l:( 3 3 )56 19 33 33 3
Telex : AIRBU 530526F
F a x:( 3 3 )56 19 34 25 1
MANDATORY
 MANDATORY
 MANDATORY
ATA SYSTEM: 56
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD
HEATING CONNECTORS
MODIFICATION No.: None
This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the
property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with
any information contained in it. It is delivered on the express condition that said document and the
information contained in it shall be treated as confidential, shall not be used for any purpose other than
that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall
not be duplicated in any manner (except for the purposes of performing the tasks described hereunder
and provided that any recipient of such document shall comply with the conditions herein), without
AIRBUS prior written consent.
1. PLANNING INFORMATION
**CONF ALL
A. EFFECTIVITY
(1) Models
340-541 340-542 340-642
(2) Effectivity by MSN
0371 0376 0383 0391 0394 0410 0416-0417 0426 0431 0436 0440 0445 0449 0453
0457 0460 0464 0468 0471 0475 0478 0482 0485 0488 0492 0495 0499 0514 0517
0520 0523 0531 0534 0537 0540 0543 0547 0557 0560 0563 0566 0569 0572 0575
0577 0580 0583 0586 0601 0604 0606 0608 0611 0615 0617 0619 0622 0624 0626
0628 0630 0639 0672 0677 0681 0685 0689 0694 0698 0702 0706 0710 0715 0719
0723 0727 0736 0740 0744 0748 0753 0757 0761-0768 0771 0775 0779 0783 0787
0790 0794 0798 0804 0812 0829 0837 0846 0848 0870 0886 0894 0897 0902 0910
0912 0917 0924 0929 0933 0953 0960 0972 0981 0987 0993 1005 1017 1030 1040
1079 1091 1102 1122
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 10

@A340-500/600
SERVICE BULLETIN
(3) Effectivity by Operator
The Operator/MSN relationship is provided for information only and is correct at the time
of issue in accordance with the information available to AIRBUS. Any future changes
resulting from transfer of an aircraft from one operator to another will not be reflected in
this list unless the Service Bulletin is revised for another reason.
OPERATOR
 MSN
06U
 1091 1102
25R
 0924
36V
 0391
 0416
70U
 0902
72W
 0917
AHY
 0779
 0886
 0894
CES
 0468 0488 0514 0577 0586
CHH
 0436 0453 0475
DLH
 0482 0517 0523 0537 0540 0543 0566 0569 0580 0583 0762 0763
0767 0771 0790 0794 0812 0846 0848 0897 0972 0981 0987 1005
ETD
 0748 0757 0761 0783 0829 0837 0870 0929 0933 1030 1040
HFY
 0910 0912
IBE
 0431 0440 0460 0601 0604 0606 0617 0619 0672 0702 0727 0744
0960 0993 1017 1079 1122
QAF
 0495
QTR
 0715 0740 0766 0798
SAA
 0410 0417 0426 0531 0534 0547 0557 0626 0630
SIA
 0478 0492 0499 0560 0563
TAM
 0445 0464
THA
 0624 0628 0677 0681 0689 0698 0710 0719 0775 0953
UAE
 0394 0457 0471 0485 0520 0572 0608 0611 0685 0694
VIR
 0371 0376 0383 0449 0575 0615 0622 0639 0706 0723 0736 0753
0764 0765 0768 0787 0804
(4) Configuration by MSN
MSN
 CONFIGURATION
0371 0376 0383 0391 0394 0410 0416 0417 0426 0431 0436
0440 0445 0449 0453 0457 0460 0464 0468 0471 0475 0478
0482 0485 0488 0492 0495 0499 0514 0517 0520 0523 0531
0534 0537 0540 0543 0547 0557 0560 0563 0566 0569 0572
0575 0577 0580 0583 0586 0601 0604 0606 0608 0611 0615
0617 0619 0622 0624 0626 0628 0630 0639 0672 0677 0681
0685 0689 0694 0698 0702 0706 0710 0715 0719 0723 0727
0736 0740 0744 0748 0753 0757 0761 0762 0763 0764 0765
0766 0767 0768 0771 0775 0779 0783 0787 0790 0794 0798
0804 0812 0829 0837 0846 0848 0870 0886 0894 0897 0902
0910 0912 0917 0924 0929 0933 0953 0960 0972 0981 0987
0993 1005 1017 1030 1040 1079 1091 1102 1122
001
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 2
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 11

@A340-500/600
SERVICE BULLETIN
(5) Configuration definition
**CONF 001
Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a
standard configuration.
(6) Material Effectivity
MATERIAL
 QTY PER A/C
 SEE NOTES
Equipment BFEA01
 1
B. CONCURRENT REQUIREMENTS
None
C. REASON
(1) History
Several airlines have reported cases of burning smell and/or smoke in the cockpit during
aircraft cruise phase leading in some cases to diversion.
Findings have shown that the cause of these events is the burning of the windshield
connector terminal block.
The majority of all reported events were associated to an Electronic Centralized Aircraft
Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power
supply shut-off by the Window Heat Computer (WHC).
(2) Objective/Action
This Service Bulletin requests performing a detailed visual inspection of the LH/RH
Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number
(PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be
replaced.
(3) Advantages
Accomplishment of this Service Bulletin will prevent potential overheating in the
windshield electrical connector and will ensur e an effective windshi eld heating system.
(4) Operational/Maintenance Consequences
None
D. DESCRIPTION
To accomplish this Service Bulletin it is necessary to :
Task 565002-832-801-001: Inspection
(1) Do a Detailed Visual Inspection of the LH/RH SGS Windshields (FINs 3DG1 and
3DG2) on Aircraft
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 3
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 12

@A340-500/600
SERVICE BULLETIN
Task 565002-833-801-001: Repair
(1) Replace the Affected SGS Windshield(s)
Task 565002-832-802-001: Inspection - ADDITIONAL WORK
(1) Do a Detailed Visual Inspection of the LH/RH SGS Windshields (FINs 3DG1 and
3DG2) on Aircraft
Task 565002-833-802-001: Repair - ADDITIONAL WORK
(1) Replace the Affected SGS Windshield(s)
E. COMPLIANCE
(1) Classification
MANDATORY: Service Bulletin must be accomplished.
(2) Accomplishment Timescale
This Service Bulletin has been classified Mandatory by the issue of an Airworthiness
Directive (AD) published by the European Av iation Safety Agenc y (EASA). The AD must
be used as the reference document for the mandated accomplishment timescale.
Table 1: Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield
Compliance Time
Condition
 Action
Threshold (from
issuance of SB 56-5002
Rev. 01)
Grace Period
Aircraft which have not
performed the Service
Bulletin at any previous
revision
Do a check of the SN of
the Saint-Gobain/Sully
(SGS) windshield
(See Notes 01 and 02)
Before 1200FH
 None
SN of the windshield is
not listed in Appendix
0 1:L i s to f
Windshield Serial
Numbers (including the
15 additional Windshield
SN located at the end of
both tables)
Report to Airbus and no
further action
None
 None
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 4
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 13

@A340-500/600
SERVICE BULLETIN
Table 1: Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield
Contact Airbus for
retrofit organization
purpose
And
Apply Appendix 01 : List
of Windshield Serial
Numbers (including the
15 additional Windshield
SN located at the end of
both tables)
 (TASK
565002-833-801-001)
(See Note 03)
And
Before 9 months
 None
SN of the windshield is
listed in Appendix 01 :
List of Windshield Serial
Numbers (including the
15 additional Windshield
SN located at the end of
both tables)
No further action
 None
 None
NOTE
 (01)
: Not affected windshield are windshields with SN not listed in Appendix
01 and windshields listed in Appendix 01 with "U" at the end of SN
(Repaired).
NOTE
 (02)
: A review of aircraft delivery or maintenance records is acceptable to
determine the manufacturer, PN and SN of the installed windshields,
provided the manufacturer, PN and SN can be conclusively determined
from that review.
NOTE
 (03)
: After embodiment of this SB, do not install on an aeroplane any affected
windshield from SGS having a PN and SN listed in Appendix 01 : List of
Windshield Serial Numbers (including the 15 additional Windshield SN
located at the end of both tables)
 unless a suffix "U" is added at the end
of SN.
This Service Bulletin has been classified Mandatory by the issue of an Airworthiness
Directive (AD) published by the European Av iation Safety Agenc y (EASA). The AD must
be used as the reference document for the mandated accomplishment timescale.
Table 2: ADDITIONAL WORK Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield
Compliance Time
Condition
 Action
Threshold (from
issuance of SB 56-5002
Rev. 02)
Grace Period
Aircraft which have
performed the Service
Bulletin at any previous
revision
Do a check of the SN of
the Saint-Gobain/Sully
(SGS) windshield
(See Notes 02 and 04)
Before 6 months
 None
SN of the windshield is
not listed in Appendix
02 : List of the 15
additional Windshield
Serial Numbers only -
ADDITIONAL WORK
Report to Airbus and no
further action
None
 None
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 5
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 14

@A340-500/600
SERVICE BULLETIN
Table 2: ADDITIONAL WORK Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield
Contact Airbus for
retrofit organization
purpose
And
Apply SUBTASK
565002-960-002 001
Replace the Affected
SGS Windshield(s)
(TASK
565002-833-802-001)
(See Note 03)
And
Before 6 months
 None
SN of the windshield is
listed in Appendix 02 :
List of the 15 additional
Windshield Serial
Numbers only -
ADDITIONAL WORK
No further action
 None
 None
NOTE
 (02)
: A review of aircraft delivery or maintenance records is acceptable to
determine the manufacturer, PN and SN of the installed windshields,
provided the manufacturer, PN and SN can be conclusively determined
from that review.
NOTE
 (03)
: After embodiment of this SB, do not install on an aeroplane any affected
windshield from SGS having a PN and SN listed in Appendix 01 : List of
Windshield Serial Numbers (including the 15 additional Windshield SN
located at the end of both tables)
 unless a suffix "U" is added at the end
of SN.
NOTE
 (04)
: Not affected windshield are windshields with SN not listed in Appendix
02 and windshields listed in Appendix 02 with "U" at the end of SN
(Repaired).
F. APPROVAL
The technical content of this document is approved under the authority of Design
Organization Approval No.
 EASA 21J.031.
If an aircraft listed in the effectivity has a modification or repair embodied that is not of
AIRBUS origin, and which affects the content of this Service Bulletin, the operator is
responsible for obtaining approval by its airworthiness authority for any adaptation necessary
before incorporation of the Service Bulletin.
G. MANPOWER
The manpower estimates given in this Service Bulletin are based on the direct labor cost to
do the work. These estimates assume that the work will be done by experienced personnel,
and may need to be revised upwards to suit operator’s circumstances. The estimates do not
include the time to prepare, plan or inspect the work. Manufacture and procurement of parts
and tools, drying times for paints, sealants, etc., and general administration work are also not
included.
Task 565002-832-801-001: Inspection
Get Access
 0.50
On Aircraft
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 6
5
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### Page 15

@A340-500/600
SERVICE BULLETIN
Task 565002-832-801-001: Inspection
Do a Detailed Visual Inspection of the LH/RH SGS
Windshields (FINs 3DG1 and 3DG2) on Aircraft
1.00
Close-Up
 0.50
TOTAL MANHOURS
 2.00
ELAPSED TIME (HOURS)
 2.00
Task 565002-833-801-001: Repair
Get Access
 1.00
On Aircraft
Replace the Affected SGS Windshield(s)
 7.00
Tests
 0.50
Close-Up
 1.00
TOTAL MANHOURS
 9.50
ELAPSED TIME (HOURS)
 9.50
NOTE
: The manhours given in the repair task is only for the replacement of one
windshield.
Task 565002-832-802-001: Inspection - ADDITIONAL WORK
Get Access
 0.50
On Aircraft
Do a Detailed Visual Inspection of the LH/RH SGS
Windshields (FINs 3DG1 and 3DG2) on Aircraft
1.00
Close-Up
 0.50
TOTAL MANHOURS
 2.00
ELAPSED TIME (HOURS)
 2.00
Task 565002-833-802-001: Repair - ADDITIONAL WORK
Get Access
 1.00
On Aircraft
Replace the Affected SGS Windshield(s)
 7.00
Tests
 0.50
Close-Up
 1.00
TOTAL MANHOURS
 9.50
ELAPSED TIME (HOURS)
 9.50
H. WEIGHT AND BALANCE
Not Changed
I. ELECTRICAL LOAD DATA
Not Changed
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 7
5
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### Page 16

@A340-500/600
SERVICE BULLETIN
J. REFERENCES
Aircraft Maintenance Manual (AMM)
 12-34-24 25-13-44 52-10-00
56-11-11
Elec. Std. Practices Manual (ESPM)
 20-55-00
K. PUBLICATION AFFECTED
None
L. INTERCHANGEABILITY/MIXABILITY
Not Applicable
M. SPARES
None
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 8
5
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### Page 17

@A340-500/600
SERVICE BULLETIN
2. MATERIAL INFORMATION
**CONF ALL
A. MATERIAL - PRICE AND AVAILABILITY
(1) Procurement Addresses
Vendor parts are to be procured from :
Equipment
 BFEA01
 SAINT-GOBAIN SULLY
BP 32
16 ROUTE D’ISDES
45600 SULLY SUR LOIRE
FRANCE
(2) Price and Availability
Equipment BFEA01
No Airbus kit will be provided.
Procurement terms for the equipment must be negotiated with the equipment supplier.
B. INDUSTRY SUPPORT INFORMATION
Industry support terms for the equipment must be negotiated with the equipment supplier.
For the organisation of this retrofit, you are kindly requested to contact AIRBUS retrofit
management department.
AIRBUS
CUSTOMER SERVICES DIRECTORATE
1 Rond Point Maurice Bellonte
31707 BLAGNAC CEDEX
France
T e l:( 3 3 )56 71 90 62 2
E-mail : monitored.retrofit@airbus.com
F a x:( 3 3 )56 19 32 74 5
C. LIST OF COMPONENTS
No Kit
D. LIST OF MATERIALS - OPERATOR SUPPLIED
(1) Consumable Materials
None
(2) Components
None
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 9
5
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### Page 18

@A340-500/600
SERVICE BULLETIN
(3) Equipment
Equipment BFEA01
ITEM
 NEW PART N˚
 QTY (UM)
 KEYWORD
 ITEM
 OLD PART N˚
 INT
 SEE
NOTES
SPSA340-1-4-1A
 1
 WINDSHLD
 (1)
SPSA340-2-4-1A
 1
 WINDSHLD
 (1)
NOTE
: The above list of components is not an AIRBUS Kit, the required parts
shall be ordered as necessary through the given channel.
NOTE
 (1)
: The quantity and the part number/serial number of windshield to be
repaired depends on the number of affected windshields to be replaced.
E. PARTS TO BE RE-IDENTIFIED BY OPERATOR
None
F. TOOLING
(1) Tooling - Price and Availability
None
(2) Tools
To accomplish this Inspection Service Bulletin it is necessary to use the tools listed in
AMM Task 56-11-11-000-801 and AMM Task 56-11-11-400-801.
(3) Special Tools
None
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 10
5
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### Page 19

@A340-500/600
SERVICE BULLETIN
3. ACCOMPLISHMENT INSTRUCTIONS
Task 565002-832-801-001 - Inspection
WARNING
: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION
: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP
ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY
AND MECHANICALLY SERVICEABLE) . WHEN YOU DO MAINTENANCE
WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,
COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO
THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION
AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.
CAUTION
: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of
Windshield Serial Numbers (including the 15 additional Windshield SN located
at the end of both tables)
 WITHOUT A SUFFIX "U" MUST BE PUT IN
QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.
NOTE
: The accomplishment instructions of this Service Bulletin refer to procedures
included in other AIRBUS documents. When the words "refer to" are used and the
operator has an accepted alternative procedure, the accepted alternative procedure
can be used. When the words "in accordance with" are included in the instruction,
the procedure in the AIRBUS document must be used.
NOTE
: The access and close-up instructions, not comprising return to service tests, in this
Service Bulletin do not constitute or affect the technical intent of the Service
Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or
close-up steps to add flexibility to their maintenance operations as long as the
technical intent of the Service Bulletin is met within the set parameters.
NOTE
: Manual titles given in the accomplishment instructions are referred to by acronyms.
Refer to paragraph 1.J., References, for the definition of acronyms.
NOTE
: This Service Bulletin is classified mandatory or expected to be classified mandatory
by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these
accomplishment instructions are Required for Compliance (RC) and must be done
to comply with the AD. Other paragraphs are recommended and may be deviated
from, done as part of other actions or done with accepted methods different from
those given in the Service Bulletin, as long as the RC paragraphs can be done and
the aircraft can be put back into a serviceable condition.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 11
5
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### Page 20

@A340-500/600
SERVICE BULLETIN
Task Associated Data
Zone
210
Modified FIN
3DG1 3DG2
Manpower
TOTAL MANHOURS
 2.00
ELAPSED TIME (HOURS)
 2.00
A. GENERAL
NOTE
: The purpose of flow charts is to supplement the information given in the
Procedure and Compliance paragraphs and not to serve as the primary
source for tasks or compliance times given in this Service Bulletin.
(1) Subtask 565002-839-001-001 - Administrative
Manpower Resources
Skills
 NON SPECIFIC
(a) Write in the applicable aircraft records that you have done all the work given in this
Service Bulletin.
B. PREPARATION
(1) Subtask 565002-941-001-001 - Job Set-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 12-34-24-860-802
Task 25-13-44-000-802
Task 52-10-00-010-801
(a) Make sure that the aircraft is electrically grounded, refer to
 AMM Task
12-34-24-860-802.
(b) Put the access platform(s) in position.
(c) Open the FWD passenger/crew door 831 or 841, refer to
 AMM Task
52-10-00-010-801.
C. PROCEDURE
(1) Subtask 565002-832-001-001 - Do a Detailed Visual Inspection of the LH/RH SGS
Windshields (FINs 3DG1 and 3DG2) on Aircraft
Work Zones and Access Panels
Zone
 Access/Work location
210
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 12
5
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### Page 21

@A340-500/600
SERVICE BULLETIN
Manpower Resources
Manhours
 1.00
Minimum number of person
 1
Subtask elapsed time
 1.00
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 25-13-44-000-802
Task 25-13-44-400-802
Fig. A-FBAAA
Areas to be Inspected
Sheet 01
Fig. A-FFBAA
Flow Chart
Sheet
 01
Fig. A-FRAAA
Inspection Report
Sheet
 01
Fig. A-FRBAA
Inspection Report
Sheet
 01
CAUTION
: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List
of Windshield Serial Numbers (including the 15 additional Windshield
SN located at the end of both tables)
 WITHOUT A SUFFIX "U"
MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON
AIRCRAFT.
(a) At the threshold given in the PLANNING INFORMATION paragraph E.(2):
Do a Detailed Inspection of the LH/RH SGS Windshields (3DG1 and 3DG2)
Refer to
 Fig. A-FBAAA
 and
 Fig. A-FFBAA
1
 Do a check of Serial Number (SN) of the SGS windshield (FINs
 3DG1 and
3DG2)
a
 If the SN is not listed in the Appendix 01
- Report to Airbus
- No further action
b
 The SN is listed in the Appendix 01
- Contact Airbus for retrofit organization purpose, refer to
 Fig. A-
FRBAA
.
- Replace the windshield, refer to TASK 564008-833-801-001.
- No further action
(b) Send inspection report to AIRBUS, refer to
 Fig. A-FRAAA
 and
 Fig. A-FRBAA
.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 13
5
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### Page 22

@A340-500/600
SERVICE BULLETIN
D. TEST
None
E. CLOSE-UP
(1) Subtask 565002-942-001-001 - Close-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 52-10-00-410-801
(a) Close the FWD passenger/crew door 831 or 841, refer to
 AMM Task
52-10-00-410-801.
(b) Remove the access platform(s).
(c) Restore the systems and the aircr aft to normal operating conditions.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 14
5
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### Page 23

@A340-500/600
SERVICE BULLETIN
Task 565002-833-801-001 - Repair
WARNING
: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION
: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP
ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY
AND MECHANICALLY SERVICEABLE) . WHEN YOU DO MAINTENANCE
WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,
COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO
THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION
AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.
NOTE
: The accomplishment instructions of this Service Bulletin refer to procedures
included in other AIRBUS documents. When the words "refer to" are used and the
operator has an accepted alternative procedure, the accepted alternative procedure
can be used. When the words "in accordance with" are included in the instruction,
the procedure in the AIRBUS document must be used.
NOTE
: The access and close-up instructions, not comprising return to service tests, in this
Service Bulletin do not constitute or affect the technical intent of the Service
Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or
close-up steps to add flexibility to their maintenance operations as long as the
technical intent of the Service Bulletin is met within the set parameters.
NOTE
: Manual titles given in the accomplishment instructions are referred to by acronyms.
Refer to paragraph 1.J., References, for the definition of acronyms.
NOTE
: This Service Bulletin is classified mandatory or expected to be classified mandatory
by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these
accomplishment instructions are Required for Compliance (RC) and must be done
to comply with the AD. Other paragraphs are recommended and may be deviated
from, done as part of other actions or done with accepted methods different from
those given in the Service Bulletin, as long as the RC paragraphs can be done and
the aircraft can be put back into a serviceable condition.
Task Associated Data
Zone
210
Modified FIN
3DG1 3DG2
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 15
5
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### Page 24

@A340-500/600
SERVICE BULLETIN
Access
Door
 831 841
Manpower
TOTAL MANHOURS
 9.50
ELAPSED TIME (HOURS)
 9.50
A. GENERAL
(1) Subtask 565002-839-002-001 - Administrative
Manpower Resources
Skills
 NON SPECIFIC
(a) Write in the applicable aircraft records that you have done all the work given in this
Service Bulletin.
B. PREPARATION
(1) Subtask 565002-941-002-001 - Job Set-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 12-34-24-860-802
Task 52-10-00-010-801
Task 56-11-11-000-801
(a) Make sure that the aircraft is electrically grounded, refer to
 AMM Task
12-34-24-860-802.
(b) Put the access platform(s) in position.
(c) Open the FWD passenger/crew door 831 or 841, refer to
 AMM Task
52-10-00-010-801.
(d) Do the preparation procedure as specified in the removal of the windshields, refer
to
 AMM Task 56-11-11-000-801.
C. PROCEDURE
(1) Subtask 565002-960-001-001 - Replace the Affected SGS Windshield(s)
Work Zones and Access Panels
Zone
 Access/Work location
210
 Access
 Door 831, Door 841
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 16
5
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### Page 25

@A340-500/600
SERVICE BULLETIN
Manpower Resources
Manhours
 7.00
Minimum number of person
 2
Subtask elapsed time
 7.00
Skills
 AIRFRAME
Material necessary to do the job
Equipment BFEA01
ITEM
 NEW PART N˚
 QTY (UM)
 KEYWORD
 SEE
NOTES
SPSA340-1-4-1A
 1
 WINDSHLD
 (1)
SPSA340-2-4-1A
 1
 WINDSHLD
 (1)
NOTE
: The above list of components is not an AIRBUS Kit, the required parts
shall be ordered as necessary through the given channel.
NOTE
 (1)
: The quantity and the part number/serial number of windshield to be
repaired depends on the number of affected windshields to be replaced.
References
Aircraft Maintenance Manual (AMM)
 Task 56-11-11-000-801
Task 56-11-11-400-801
(a) Remove :
Refer to AMM Task 56-11-11-000-801
FIN 3DG2
1 Windshield SPSA 340-1-4-1A Discard
and/or
FIN 3DG1
1 Windshield SPSA 340-2-4-1A Discard
(b) Install :
Refer to AMM Task 56-11-11-400-801
FIN 3DG2
1 Windshield SPSA340-1-4-1A
and/or
FIN 3DG1
1 Windshield SPSA340-2-4-1A
NOTE
: The new windshield must not have a SN listed in Appendix 01 but
could have a SN listed in Appendix 01 with a suffix "U".
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 17
5
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### Page 26

@A340-500/600
SERVICE BULLETIN
(c) Send the affected windshield(s) and the following informations :
- operator
-a i r c r a f t M S N
- Time Since New (TSN)
-F H
- Flight Cycles (FC)
- Time Since Installation (TSI)
- removal date
to the following address :
SAINT-GOBAIN SULLY
BP 32
16 ROUTE D’ISDES
45600 SULLY SUR LOIRE
FRANCE
D. TEST
(1) Subtask 565002-700-001-001 - Testing
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 56-11-11-400-801
(a) Remove the safety clips and tags and close the circuit breakers as specified after
the installation of the windshields, refer to
 AMM Task 56-11-11-400-801.
(b) Do the test procedure as specified after the installation of the windshields, refer to
AMM Task 56-11-11-400-801.
E. CLOSE-UP
(1) Subtask 565002-942-002-001 - Close-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 52-10-00-410-801
Task 56-11-11-400-801
(a) Make sure that the work areas are clean and clear of tools and other items of
equipment.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 18
5
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### Page 27

@A340-500/600
SERVICE BULLETIN
(b) Do the close-up procedure as specified after the installation of the windshields,
refer to
 AMM Task 56-11-11-400-801.
(c) Close the FWD passenger/crew door 831 or 841, refer to
 AMM Task
52-10-00-410-801.
(d) Remove the access platform(s).
(e) Restore the systems and the aircraft to normal operating condition.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 19
5
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### Page 28

@A340-500/600
SERVICE BULLETIN
This Page Intentionally Left Blank
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 20
5
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### Page 29

@A340-500/600
SERVICE BULLETIN
Task 565002-832-802-001 - Inspection - ADDITIONAL WORK
WARNING
: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION
: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP
ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY
AND MECHANICALLY SERVICEABLE) . WHEN YOU DO MAINTENANCE
WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,
COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO
THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION
AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.
CAUTION
: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN :Appendix 01 : List of
Windshield Serial Numbers (including the 15 additional Windshield SN located
at the end of both tables)
 WITHOUT A SUFFIX "U" MUST BE PUT IN
QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT.
NOTE
: The accomplishment instructions of this Service Bulletin refer to procedures
included in other AIRBUS documents. When the words "refer to" are used and the
operator has an accepted alternative procedure, the accepted alternative procedure
can be used. When the words "in accordance with" are included in the instruction,
the procedure in the AIRBUS document must be used.
NOTE
: The access and close-up instructions, not comprising return to service tests, in this
Service Bulletin do not constitute or affect the technical intent of the Service
Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or
close-up steps to add flexibility to their maintenance operations as long as the
technical intent of the Service Bulletin is met within the set parameters.
NOTE
: Manual titles given in the accomplishment instructions are referred to by acronyms.
Refer to paragraph 1.J., References, for the definition of acronyms.
NOTE
: This Service Bulletin is classified mandatory or expected to be classified mandatory
by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these
accomplishment instructions are Required for Compliance (RC) and must be done
to comply with the AD. Other paragraphs are recommended and may be deviated
from, done as part of other actions or done with accepted methods different from
those given in the Service Bulletin, as long as the RC paragraphs can be done and
the aircraft can be put back into a serviceable condition.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 21
5
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### Page 30

@A340-500/600
SERVICE BULLETIN
Task Associated Data
Zone
210
Modified FIN
3DG1
 3DG2
Manpower
TOTAL MANHOURS
 2.00
ELAPSED TIME (HOURS)
 2.00
A. GENERAL
NOTE
: The purpose of flow charts is to supplement the information given in the
Procedure and Compliance paragraphs and not to serve as the primary
source for tasks or compliance times given in this Service Bulletin.
(1) Subtask 565002-839-003-001 - Administrative
Manpower Resources
Skills
 NON SPECIFIC
(a) Write in the applicable aircraft records that you have done all the work given in this
Service Bulletin.
B. PREPARATION
(1) Subtask 565002-941-003-001 - Job Set-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 12-34-24-860-802
Task 25-13-44-000-802
Task 52-10-00-010-801
(a) Make sure that the aircraft is electrically grounded, refer to AMM Task
12-34-24-860-802.
(b) Put the access platform(s) in position.
(c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task
52-10-00-010-801.
C. PROCEDURE
(1) Subtask 565002-832-002-001 - Do a Detailed Visual Inspection of the LH/RH SGS
Windshields (FINs 3DG1 and 3DG2) on Aircraft
Work Zones and Access Panels
Zone
 Access/Work location
210
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 22
5
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### Page 31

@A340-500/600
SERVICE BULLETIN
Manpower Resources
Manhours
 1.00
Minimum number of person
 1
Subtask elapsed time
 1.00
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 25-13-44-000-802
Task 25-13-44-400-802
Fig. A-FFAAA
Flow Chart - ADDITIONAL WORK
Sheet
 01
Fig. A-FBAAA
Areas to be Inspected
Sheet
 01
Fig. A-FRAAA
Inspection Report
Sheet
 01
Fig. A-FRBAA
Inspection Report
Sheet
 01
CAUTION
: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List
of Windshield Serial Numbers (including the 15 additional Windshield
SN located at the end of both tables)
 WITHOUT A SUFFIX "U"
MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON
AIRCRAFT.
(a) At the threshold given in the PLANNING INFORMATION paragraph E.(2):
Do a Detailed Inspection of the LH/RH SGS Windshields (3DG1 and 3DG2)
Refer to
 Fig. A-FBAAA
 and
 Fig. A-FFAAA
1
 Do a check of Serial Number (SN) of the SGS windshield (FINs
 3DG1 and
3DG2)
a
 If the SN is not listed in the Appendix 02
- Report to Airbus
- No further action
b
 The SN is listed in the Appendix 02
- Contact Airbus for retrofit organization purpose, refer to
 Fig. A-
FRBAA
.
- Replace the windshield, refer to TASK 564008-833-801-001.
- No further action
(b) Send inspection report to AIRBUS, refer to
 Fig. A-FRAAA
 and
 Fig. A-FRBAA
.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 23
5
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### Page 32

@A340-500/600
SERVICE BULLETIN
D. TEST
None
E. CLOSE-UP
(1) Subtask 565002-942-003-001 - Close-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 52-10-00-410-801
(a) Close the FWD passenger/crew door 831 or 841, refer to AMM Task
52-10-00-410-801.
(b) Remove the access platform(s).
(c) Restore the systems and the aircr aft to normal operating conditions.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 24
5
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### Page 33

@A340-500/600
SERVICE BULLETIN
Task 565002-833-802-001 - Repair - ADDITIONAL WORK
WARNING
: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION
: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP
ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY
AND MECHANICALLY SERVICEABLE) . WHEN YOU DO MAINTENANCE
WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING,
COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO
THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION
AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00.
NOTE
: The accomplishment instructions of this Service Bulletin refer to procedures
included in other AIRBUS documents. When the words "refer to" are used and the
operator has an accepted alternative procedure, the accepted alternative procedure
can be used. When the words "in accordance with" are included in the instruction,
the procedure in the AIRBUS document must be used.
NOTE
: The access and close-up instructions, not comprising return to service tests, in this
Service Bulletin do not constitute or affect the technical intent of the Service
Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or
close-up steps to add flexibility to their maintenance operations as long as the
technical intent of the Service Bulletin is met within the set parameters.
NOTE
: Manual titles given in the accomplishment instructions are referred to by acronyms.
Refer to paragraph 1.J., References, for the definition of acronyms.
NOTE
: This Service Bulletin is classified mandatory or expected to be classified mandatory
by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these
accomplishment instructions are Required for Compliance (RC) and must be done
to comply with the AD. Other paragraphs are recommended and may be deviated
from, done as part of other actions or done with accepted methods different from
those given in the Service Bulletin, as long as the RC paragraphs can be done and
the aircraft can be put back into a serviceable condition.
Task Associated Data
Zone
210
Modified FIN
3DG1
 3DG2
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 25
5
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### Page 34

@A340-500/600
SERVICE BULLETIN
Access
Door
 831
 841
Manpower
TOTAL MANHOURS
 9.50
ELAPSED TIME (HOURS)
 9.50
A. GENERAL
(1) Subtask 565002-839-004-001 - Administrative
Manpower Resources
Skills
 NON SPECIFIC
(a) Write in the applicable aircraft records that you have done all the work given in this
Service Bulletin.
B. PREPARATION
(1) Subtask 565002-941-004-001 - Job Set-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 12-34-24-860-802
Task 52-10-00-010-801
Task 56-11-11-000-801
(a) Make sure that the aircraft is electrically grounded, refer to AMM Task
12-34-24-860-802.
(b) Put the access platform(s) in position.
(c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task
52-10-00-010-801.
(d) Do the preparation procedure as specified in the removal of the windshields, refer
to AMM Task 56-11-11-000-801.
C. PROCEDURE
(1) Subtask 565002-960-002-001 - Replace the Affected SGS Windshield(s)
Work Zones and Access Panels
Zone
 Access/Work location
210
 Access
 Door 831
, Door 841
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 26
5
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@A340-500/600
SERVICE BULLETIN
Manpower Resources
Manhours
 7.00
Minimum number of person
 2
Subtask elapsed time
 7.00
Skills
 NON SPECIFIC
Material necessary to do the job
Equipment BFEA01
ITEM
 NEW PART N˚
 QTY (UM)
 KEYWORD
 SEE
NOTES
SPSA340-1-4-1A
 1
 WINDSHLD
 (1
)
SPSA340-2-4-1A
 1
 WINDSHLD
 (1
)
NOTE
: The above list of components is not an AIRBUS Kit, the required parts
shall be ordered as necessary through the given channel.
NOTE
 (1)
: The quantity and the part number/serial number of windshield to be
repaired depends on the number of affected windshields to be replaced.
References
Aircraft Maintenance Manual (AMM)
 Task 56-11-11-000-801
Task 56-11-11-400-801
(a) Remove :
Refer to AMM Task 56-11-11-000-801
FIN 3DG2
1
 Windshield
 SPSA340-1-4-1A
 Discard
and/or
FIN 3DG1
1
 Windshield
 SPSA340-2-4-1A
 Discard
(b) Install :
Refer to AMM Task 56-11-11-400-801
FIN 3DG2
1
 Windshield
 SPSA340-1-4-1A
and/or
FIN 3DG1
1
 Windshield
 SPSA340-2-4-1A
NOTE
: The new windshield must not have a SN listed in Appendix 01 but
could have a SN listed in Appendix 01 with a suffix "U".
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 27
5
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### Page 36

@A340-500/600
SERVICE BULLETIN
(c) Send the affected windshield(s) and the following informations :
- operator
-a i r c r a f t M S N
- Time Since New (TSN)
-F H
- Flight Cycles (FC)
- Time Since Installation (TSI)
- removal date
to the following address :
SAINT-GOBAIN SULLY
BP 32
16 ROUTE D’ISDES
45600 SULLY SUR LOIRE
FRANCE
D. TEST
(1) Subtask 565002-700-002-001 - Testing
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 56-11-11-400-801
(a) Remove the safety clips and tags and close the circuit breakers as specified after
the installation of the windshields, refer to AMM Task 56-11-11-400-801.
(b) Do the test procedure as specified after the installation of the windshields, refer to
AMM Task 56-11-11-400-801.
E. CLOSE-UP
(1) Subtask 565002-942-004-001 - Close-up
Manpower Resources
Skills
 NON SPECIFIC
References
Aircraft Maintenance Manual (AMM)
 Task 52-10-00-410-801
Task 56-11-11-400-801
(a) Make sure that the work areas are clean and clear of tools and other items of
equipment.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 28
5
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### Page 37

@A340-500/600
SERVICE BULLETIN
(b) Do the close-up procedure as specified after the installation of the windshields,
refer to AMM Task 56-11-11-400-801.
(c) Close the FWD passenger/crew door 831 or 841, refer to AMM Task
52-10-00-410-801.
(d) Remove the access platform(s).
(e) Restore the systems and the aircraft to normal operating condition.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 29
5
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### Page 38

@A340-500/600
SERVICE BULLETIN
**CONF ALL
A
C
C
B
B
3DG2
3DG1
NOTE:
DETAILED VISUAL INSPECTION
DO THE INSPECTION WITH DETAIL C FIRST,
IF MISSING OR NOT READABLE, USE DETAIL B.
B
A
C
F_SB_565002_5_BAAA_01_02
Figure A-FBAAA - Sheet 01
Areas to be Inspected
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 30
5
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### Page 39

@A340-500/600
SERVICE BULLETIN
**CONF ALL
QUESTION
ACTION
FINDING
AND PN SPS A340−1−4−1A (FIN 3DG2)
APPENDIX 01 WITHOUT "U" ATNO YES
CONTACT AIRBUS FOR RETROFIT
ORGANIZATION PURPOSE
DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS
WINDSHIELD PART NUMBER (PN) SPS A340−2−4−1A (FIN 3DG1)
REMOVE WINDSHIELD PN
SPS A340−1−4−1A AND/OR SPS A340−2−4−1A
AT THE THRESHOLD GIVEN IN THE PLANNING
INFORMATION PARAGRAPH E.(2).
DO A DETAILED INSPECTION OF THE
SAINT−GOBAIN SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)
SN LISTED IN
THE END OF SN
REFER TO SUBTASK 565002−960−001−001
INSTALL WINDSHIELD WHOSE SN IS NOT
LISTED IN THE TABLE IN APPENDIX 01 OR
LISTED IN THE TABLE WITH "U" AT THE END OF SN
REFER TO SUBTASK 565002−960−001−001
NO FURTHER ACTION
RETURN WINDSHIELD REMOVED TO SGS
NO FURTHER ACTION
REFER TO TASK 565002−832−801−001
REFER TO TASK 565002−832−801−001
01
NOTE:
NOT AFFECTED WINDSHIELD ARE WINDSHIELDS WITH SN NOT LISTED IN APPENDIX 01 AND
WINDSHIELDS LISTED IN APPENDIX 01 WITH "U" AT THE END OF SN (REPAIRED)
01
(TASK 565002−833−801−001)
(TASK 565002−833−801−001)
02
03
A REVIEW OF AIRCRAFT DELIVERY OR MAINTENANCE RECORDS IS ACCEPTABLE TO DETERMINE
THE MANUFACTURER, PN AND SN OF THE INSTALLED WINDSHIELDS, PROVIDED THE
MANUFACTURER, PN AND SN CAN BE CONCLUSIVELY DETERMINED FROM THAT REVIEW.
02
THE PURPOSE OF FLOW CHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE 
AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS A PRIMARY SOURCE FOR TASKS OR
COMPLIANCE TIMES GIVEN THIS SERVICE BULLETIN
03 AFTER EMBODIMENT OF THIS SB, DO NOT INSTALL ON AN AEROPLANE ANY AFFECTED WINDSHIELD
FROM SGS HAVING A P/N AND S/N LISTED IN APPENDIX 01 UNLESS A SUFFIX "U" IS ADDED AT
THE END OF SN
F_SB_565002_5_FBAA_01_03
Figure A-FFBAA - Sheet 01
Flow Chart
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 31
5
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### Page 40

@A340-500/600
SERVICE BULLETIN
**CONF ALL
QUESTION
ACTION
FINDING
AND PN STA340−2−4−1A (FIN 3DG2)
APPENDIX 02 WITHOUT "U" ATNO YES
CONTACT AIRBUS FOR RETROFIT
ORGANIZATION PURPOSE
DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS
WINDSHIELD PART NUMBER (PN) STA340−1−4−1A (FIN 3DG1)
REMOVE WINDSHIELD PN
STA340−1−4−1A AND/OR STA340−2−4−1A
AT THE THRESHOLD GIVEN IN THE PLANNING
INFORMATION PARAGRAPH E.(2).
DO A DETAILED INSPECTION OF THE
SAINT−GOBAIN SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)
SN LISTED IN
THE END OF SN
REFER TO SUBTASK 565002−960−002−001
INSTALL WINDSHIELD WHOSE SN IS NOT
LISTED IN THE TABLE IN APPENDIX 01 OR
LISTED IN THE TABLE WITH "U" AT THE END OF SN
REFER TO SUBTASK 565002−960−002−001
NO FURTHER ACTION
RETURN WINDSHIELD REMOVED TO SGS
NO FURTHER ACTION
REFER TO TASK 565002−832−802−001
REFER TO TASK 565002−832−802−001
01 02
NOTE:
NOT AFFECTED WINDSHIELD ARE WINDSHIELDS WITH SN NOT LISTED IN APPENDIX 02 AND
WINDSHIELDS LISTED IN APPENDIX 02 WITH "U" AT THE END OF SN (REPAIRED).
A REVIEW OF AIRCRAFT DELIVERY OR MAINTENANCE RECORDS IS ACCEPTABLE TO DETERMINE
THE MANUFACTURER, PN AND SN OF THE INSTALLED WINDSHIELDS, PROVIDED THE
MANUFACTURER, PN AND SN CAN BE CONCLUSIVELY DETERMINED FROM THAT REVIEW.
01
02
(TASK 565002−833−802−001)
(TASK 565002−833−802−001)
03
THE PURPOSE OF FLOW CHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE 
AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS A PRIMARY SOURCE FOR TASKS OR
COMPLIANCE TIMES GIVEN THIS SERVICE BULLETIN
03 AFTER EMBODIMENT OF THIS SB, DO NOT INSTALL ON AN AEROPLANE ANY AFFECTED WINDSHIELD
FROM SGS HAVING A P/N AND S/N LISTED IN APPENDIX 01 UNLESS A SUFFIX "U" IS ADDED AT
THE END OF SN
F_SB_565002_5_FAAA_01_06
Figure A-FFAAA - Sheet 01
Flow Chart - ADDITIONAL WORK
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 32
5
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### Page 41

@A340-500/600
SERVICE BULLETIN
**CONF ALL
INSPECTION REPORT
SERVICE BULLETIN No :
A/C MSN :
FLIGHT CYCLES :
FLIGHT HOURS :
A340−56−5002
DATE OF INSPECTION :
RETURN TO :
INSPECTION METHOD : DETAILED
INSPECTION
FIN
PN IDENTIFICATION
SN IDENTIFICATION
3DG1 3DG2
AIRBUS
CUSTOMER SERVICES ENGINEERING − SEES4
PAX DOORS − FUSELAGE (SA/LA) − WINDOWS −
1 ROND POINT MAURICE BELLONTE
31707 BLAGNAC CEDEX
FRANCE
E−mail: structuresbinspectionresult@airbus.com
CENTER WING BOX (SA/LA)
FAX +33 (0)5 61 93 32 73
F_SB_565002_5_RAAA_01_01
Figure A-FRAAA - Sheet 01
Inspection Report
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 33
5
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### Page 42

@A340-500/600
SERVICE BULLETIN
**CONF ALL
INSPECTION REPORT
SERVICE BULLETIN No :
A/C MSN :
FLIGHT CYCLES :
FLIGHT HOURS :
A340−56−5002
DATE OF INSPECTION :
RETURN TO :
INSPECTION METHOD : DETAILED
INSPECTION
FIN
FLIGHT HOURS OF AFFECTED
WINDSHIELD(S)
FLIGHT CYCLES OF AFFECTED
WINDSHIELD(S)
NEW PN/SN INTALLED
REMPLACEMENT OF WINDSHIELD YESNO YESNO
3DG1 3DG2
AIRBUS
CUSTOMER SERVICES ENGINEERING − SEES4
PAX DOORS − FUSELAGE (SA/LA) − WINDOWS −
1 ROND POINT MAURICE BELLONTE
31707 BLAGNAC CEDEX
FRANCE
E−mail: structuresbinspectionresult@airbus.com
CENTER WING BOX (SA/LA)
FAX +33 (0)5 61 93 32 73
F_SB_565002_5_RBAA_01_01
Figure A-FRBAA - Sheet 01
Inspection Report
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 34
5
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### Page 43

@A340-500/600
SERVICE BULLETIN
Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at
the end of both tables)
**CONF ALL
List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both
tables)
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
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### Page 44

@A340-500/600
SERVICE BULLETIN
Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at
the end of both tables)
**CONF ALL
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
SPS A340−2−4−1A
LH S/N
1303
1373
1411
1415
1457
1533
1537
1777
1801
1849
1899
1907
1915
2145
2453
2459
2545
2569
2615
2651
2787
2845
2877
3007
3011
3035
3047
3105
3111
3125
3275
3317
3359
3415
3501
3565
3573
3589
3593
3595
3617
LH S/N
3639
3643
3665
3667
3669
3671
3673
3675
3677
3679
3681
3683
3685
3687
3689
3691
3693
3695
3697
3699
3701
3703
3705
3707
3709
3711
3713
3715
3717
3719
3721
3723
3725
3727
3729
3731
3733
3735
3739
3741
3743
LH S/N
3745
3747
3749
3751
3753
3755
3757
3759
3761
3763
3765
3767
3769
3771
3773
3775
3777
3779
3781
3783
3785
3787
3789
3791
3793
3795
3797
3801
3803
3805
3807
3809
3811
3813
3815
3817
3819
3821
3823
3825
3827
LH S/N
3829
3831
3833
3835
3837
3841
3843
3845
3847
3849
3851
3853
3855
3857
3861
3863
3865
3867
3869
3871
3873
3875
3877
3879
3881
3883
3885
3887
3889
3891
3893
3895
3897
3899
3901
3903
3905
3907
3909
3911
3913
LH S/N
3915
3917
3919
3921
3923
3925
3927
3929
3931
3933
3935
3937
3939
3941
3943
3945
3947
3949
3951
3953
3955
3957
3959
3961
3963
3965
3967
3969
3971
3973
3975
3977
3979
3983
3985
3987
3989
3991
3993
3527
3555
PART NUMBER
S/N WINDSHIELDS ON LH SIDE
F_SB_565002_5_AAAA_01_04
Figure A-FAAAA - Sheet 01
Appendix 01 : List of Windshield Serial Numbers
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 2
5
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### Page 45

@A340-500/600
SERVICE BULLETIN
Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at
the end of both tables)
**CONF ALL
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
RH S/N
1412
1436
1654
1870
1876
1932
1996
2018
2054
2092
2140
2150
2170
2172
2196
2216
2544
2572
2618
2636
2672
2722
2728
2812
2822
2864
2886
2908
2988
2996
3004
3036
3048
3068
3098
3506
3558
3578
3582
3586
RH S/N
3588
3590
3594
3598
3600
3606
3608
3610
3612
3614
3616
3618
3620
3624
3626
3628
3630
3632
3636
3638
3652
3654
3656
3660
3662
3666
3668
3670
3676
3678
3680
3684
3686
3688
3690
3692
3694
3696
3698
3700
RH S/N
3702
3704
3706
3708
3710
3712
3714
3716
3718
3720
3722
3724
3726
3728
3730
3732
3734
3736
3738
3740
3742
3746
3748
3750
3752
3754
3756
3758
3760
3762
3766
3768
3770
3772
3774
3776
3778
3780
3782
3784
RH S/N
3786
3788
3790
3792
3794
3796
3800
3802
3804
3806
3808
3810
3812
3814
3816
3818
3820
3822
3824
3826
3828
3830
3832
3834
3836
3838
3840
3842
3844
3846
3848
3850
3852
3854
3856
3858
3860
3862
3864
3866
RH S/N
3870
3872
3874
3876
3878
3880
3882
3884
3886
3888
3890
3892
3894
3896
3898
3900
3902
3906
3908
3910
3912
3584
3592
3596
3622
3634
3640
3648
3650
3672
3674
3682
3764
3868
PART NUMBER
S/N WINDSHIELDS ON RH SIDE
F_SB_565002_5_AAAA_02_03
Figure A-FAAAA - Sheet 02
Appendix 01 : List of Windshield Serial Numbers
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 3
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 46

@A340-500/600
SERVICE BULLETIN
Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at
the end of both tables)
This Page Intentionally Left Blank
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 4
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 47

@A340-500/600
SERVICE BULLETIN
Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK
**CONF ALL
List of the 15 additional Windshield Serial Numbers only
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 48

@A340-500/600
SERVICE BULLETIN
Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK
**CONF ALL
PART NUMBER
SPS A340−2−4−1A
SPS A340−2−4−1A
LH S/N
3527
3555
S/N WINDSHIELDS ON LH SIDE
PART NUMBER
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
SPS A340−1−4−1A
RH S/N
3584
3592
3596
3622
3634
3640
3648
3650
3672
3674
3682
3764
3868
S/N WINDSHIELDS ON RH SIDE
F_SB_565002_5_AEAA_01_02
Figure A-FAEAA - Sheet 01
Appendix 02 : List of Windshield Serial Numbers - ADDITIONAL WORK
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 2
5
Printed in FRANCE © AIRBUS S.A.S. 2007. All rights reserved.

### Page 49

@A340-500/600
SERVICE BULLETIN
REPORTING SHEET
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD
HEATING CONNECTORS
MODIFICATION No.: None
Please complete the appropriate item (A or B):
A - SB WILL BE
 embodied YES/NO (if NO please comment)
If YES, aircraft concer ned (as per SB effectivity by default) and planned dates (month/year) of
embodiment:
B - SB HAS BEEN
 embodied on aircraft:
Operator comments:
From Airline:
Name/Title:
Signature: Date:
If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to
next normal revision or prior to SB embodiment, please indicate required service(s):
Either: Modification Operational Impact (MOI), if available YES/NO
Or : Intermediate revision YES/NO
Important Information:
 This SB will only be incorporated in your maintenance and operational
documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With
the next feasible revision, this will result in
- Updating of maintenance documentation to show pre and post SB data.
- Updating of maintenance and operational documentation to show post SB data after embodiment.
If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically
include them in the manual revisions. Refer to SIL 00-037 for detailed information.
Please return this completed sheet to:
AIRBUS
CUSTOMER SERVICES DIRECTORATE
1 Rond Point Maurice Bellonte
31707 BLAGNAC CEDEX FRANCE
Attn: SDC32 Technical Data and Documentation Services
F A X :( + 3 3 )56 19 32 80 6
e-mail: sb.reporting@airbus.com
or via your Resident Customer Support Office.
Alternatively, SB lists via letters or fax are also accepted.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
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### Page 50

@A340-500/600
SERVICE BULLETIN
QUALITY PERCEPTION FORM
Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data
that you provide us will be used to analyse areas of difficulties and to take corrective action to further
improve the quality of our Service Bulletins.
We thank you for the time you have taken in completing this form.
(Please rate on a scale of 1 to 4, with 4 being the highest score)
- Quality rating of this SB 4321
- Quality rating of the Accomplishment Instructions 4321
- Quality rating of the Illustrations 4321
- Is this SB easy to understand ? Y/N
If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a
short description of the issue.
Planning Material Instructions
X Effectivity X Kit content X Preparation
X Reason X List of Materials Operator Supplied X Mod/Inspection
X Manpower X Industry support X Test
X References X Re-identification X Close-Up
X Publication X Tooling X Illustrations
Comments:
Operator: Date:
Name/Title:
Please return this form to:
AIRBUS
CUSTOMER SERVICES DIRECTORATE
1 Rond Point Maurice Bellonte
31707 BLAGNAC CEDEX FRANCE
Attn : SEM4 Service Bulletins Management
F A X:( 3 3 )56 19 34 25 1
Or via your Resident Customer Support Office.
DATE: May 04/10 SERVICE BULLETIN No.: A340-56-5002
REVISION No.: 02 - Aug 01/13 Page: 1
5
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