# Airbus Service Bulletin A340-56-5003

Copy: No revision named ("A340-56-5003 R00"), 192 pages: PDF https://openairdocs.org/files/sha256/4f/20/4f20f4cbb90d3248102a95324fc7792b42ab53e5f724dc48dea3b1eccfcb780d; text https://openairdocs.org/service-documents/airbus/a340-56-5003/file/4f20f4cbb90d.md. Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2022-1242, the docket of AD 2023-05-10. Not covered by OpenAirDocs’ CC0 dedication.

## Details

- Manufacturer: [Airbus](https://openairdocs.org/service-documents/airbus.md)
- Type: Service bulletin (Service Bulletin)
- Number: A340-56-5003
- Page: https://openairdocs.org/service-documents/airbus/a340-56-5003

## Text (192 pages)

Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2022-1242, the docket of AD 2023-05-10. Not covered by OpenAirDocs’ CC0 dedication. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 1
CONF ALL
AIRBUS
2, ROND POINT EMILE DEWOITINE
31700 BLAGNAC
FRANCE
 
The content of this document is the property of Airbus. All rights including copyrights are reserved.
It is supplied in confidence and commercial security on its contents must be maintained.
It must not be used for any purpose other than that for which it is supplied, nor may information
contained in it be disclosed to unauthorized persons.
It must not be reproduced in whole or in part without permission in writing from the owners of the
copyright. Requests for reproduction of any data in this document and the media authorized for it must
be addressed to Airbus.
MANDATORY MANDATORY MANDATORY
ATA SYSTEM: 56
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF SAINT-GOBAIN SULLY
FRONT WINDSHIELD
MODIFICATION No.:
None

### Page 2

A340-500/600
SERVICE BULLETIN
SUMMARY
REV 00 Nov 19/21 A340-56-5003
Page 2
ATA SYSTEM: 56
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF SAINT-GOBAIN SULLY
FRONT WINDSHIELD
SUMMARY
This summary is for information only and is not approved for modification of the aircraft.
A. MODIFICATIONS
MODIFICATION CLASSIFICATION
MAJOR None
MINOR None
NOTE: As per EASA IR 21, a minor change is one that has no appreciable effect on the
mass, balance, structural strength, reliability, operational characteristics affecting
the airworthiness of the product. All other changes are major changes.
B. REASON
(1) History
AIRBUS received a report on an in-service event on A319 aircraft about the loss of the
RH side windshield in flight, during the cruise phase. The windshield was the original
from delivery, manufactured by SAINT-GOBAIN SULLY SAS (SGS). The investigation
of the A319 event determined that both structural plies of the RH windshield were
damaged, due to a continuous arcing in the windshield heating system (at the level
of the power supply wires). Such electrical arcing requires a combination of at least
the following contributing factors: mechanical damage to the insulation sleeve of the
power supply wires and water ingress resulting in the wires corrosion. Several tens of
seconds after the failure of the 2 structural plies, the last ply failed (outer ply, non-
structural) and the windshield was ejected due to the pressurization loads.
Due to the similarity of design between A320 and A330 windshields, an Inspection
Service Bulletin (ISB) is required for the A330 family aircraft.
In addition, the Modification (MOD) No. 209046S35477 (WINDOWS - COCKPIT -
INTRODUCE IMPROVED SGS FRONT WINDSHIELD) will introduce new Part Numbers
(PNs) SPSA340-1-6-3 and SPSA340-2-6-3 which are not affected by this ISB.
(2) Objective/Action
This Inspection Service Bulletin is published to advise all operators of the A330
family aircraft of the issue of Ref. SAINT-GOBAIN (F0360) Vendor Service Bulletin
(VSB) SPSA340-56-001, which provides instructions to inspect the front windshields
(FINs 3DG1 and 3DG2) potentially affected by water ingress and corrosion within the
windshield heating system. The SGS PNs (all serial numbers) impacted have been
defined in 3 groups:
Group 1:
- SPSA340-2-4-1 / SPSA340-1-4-1
Group 2:
- SPSA340-2-5-2 / SPSA340-1-5-2
Group 3:
- SPSA340-2-1-1 / SPSA340-1-1-1

### Page 3

A340-500/600
SERVICE BULLETIN
SUMMARY
REV 00 Nov 19/21 A340-56-5003
Page 3
- SPSA340-2-2-1 / SPSA340-1-2-1
- SPSA340-2-3-1 / SPSA340-1-3-1
NOTE: This Service Bulletin is applicable to all of the above base PNs, regardless of
the amendment letter.
(3) Advantages
Accomplishment of this Inspection Service Bulletin (ISB) will enable an early detection
of potential water ingress and corrosion damage in the windshield electrical heating
system.
(4) Operational/Maintenance Consequences
None
C. GENERAL EVALUATION
EVALUATION TABLE
COMPLIANCE MANDATORY COST SAVING NO
A/C OPERATION
AFFECTED
NO VENDOR SB YES
CANCELS INSPECTION SB NO ETOPS AFFECTED NO
PAX COMFORT AFFECTED NO POTENTIAL AD YES
RELIABILITY AFFECTED NO STRUCTURAL LIFE EXTENSION NO
LIFE LIMIT NO LINE MAINTENANCE AFFECTED NO
NOTE: Service Bulletin must be accomplished.
D. MAINTENANCE CONFIGURATION
No specific aircraft maintenance configuration required.
E. MATERIAL PRICE INFORMATION
(1) Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
(a) T ask set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of the PN of the
Front Windshields Installed on the Aircraft
No material
(2) Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 1 (Depending on the PN of the Windshields)
MATERIAL PRICE INFORMATION TABLE
MATERIAL SET QTYPER A/C PRICE PER A/C MAIN PARTS
Aircraft standard tools See SB See Note Windshield inspection tool
NOTE: Price information to be obtained from the given supplier.
(3) Do a Detailed Inspection of the Front Windshields for Group 2 (Depending on
the PN of the Windshields)

### Page 4

A340-500/600
SERVICE BULLETIN
SUMMARY
REV 00 Nov 19/21 A340-56-5003
Page 4
(a) T ask set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 2 (Depending on the PN of the Windshields)
MATERIAL PRICE INFORMATION TABLE
MATERIAL SET QTYPER A/C PRICE PER A/C MAIN PARTS
Aircraft standard tools See SB See Note Windshield inspection tool
NOTE: Price information to be obtained from the given supplier.
(4) Do a Detailed Inspection of the Front Windshields for Group 3 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 3 (Depending on the PN of the Windshields)
No material
(5) Do the Replacement of the Front Windshields on the Aircraft (Depending on
the Inspection Result)
(a) T ask set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of the Front
Windshields on the Aircraft (Depending on the Inspection Result)
No material
F. APPLICABILITY
This Service Bulletin is applicable to this (these) operator(s):
06U 15J 32P 41N 65W 68M 72T 72W 81Q 83V 97K ABD AHY AIB ARA AXY AZM DLH F2I G4I
GBB IBE IRM LHT MLT PUE QAF QTR R1T SAA SGD THA THY U6A URO
G. CONCURRENT REQUIREMENTS
None
H. NATURE OF THE WORK
(1) Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
(a) T ask set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of the PN of the
Front Windshields Installed on the Aircraft
AIRCRAFT NO
EQUIPMENT YES
(2) Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 1 (Depending on the PN of the Windshields)
AIRCRAFT NO
EQUIPMENT YES
(3) Do a Detailed Inspection of the Front Windshields for Group 2 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 2 (Depending on the PN of the Windshields)
AIRCRAFT NO

### Page 5

A340-500/600
SERVICE BULLETIN
SUMMARY
REV 00 Nov 19/21 A340-56-5003
Page 5
EQUIPMENT YES
(4) Do a Detailed Inspection of the Front Windshields for Group 3 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 3 (Depending on the PN of the Windshields)
AIRCRAFT NO
EQUIPMENT YES
(5) Do the Replacement of the Front Windshields on the Aircraft (Depending on
the Inspection Result)
(a) T ask set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of the Front
Windshields on the Aircraft (Depending on the Inspection Result)
AIRCRAFT NO
EQUIPMENT YES
I. MANPOWER
(1) Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
(a) T ask set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of the PN of the
Front Windshields Installed on the Aircraft
MANPOWER
TOTAL MAN-HOURS 0.20 h
ELAPSED TIME (HOURS) 0.15 h
(2) Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 1 (Depending on the PN of the Windshields)
MANPOWER
TOTAL MAN-HOURS 3.50 h
ELAPSED TIME (HOURS) 2.20 h
Additional man-hours related to Vendor SB; refer to:
Do a Detailed Inspection of the
Connector in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Prepare the Weather Seal before
Electrical T ests in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Repair the Weather Seal in accordance
with VSB (Depending on the Inspection
Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Do a Shop Inspection of the Spare
Windshield in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
(3) Do a Detailed Inspection of the Front Windshields for Group 2 (Depending on
the PN of the Windshields)

### Page 6

A340-500/600
SERVICE BULLETIN
SUMMARY
REV 00 Nov 19/21 A340-56-5003
Page 6
(a) T ask set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 2 (Depending on the PN of the Windshields)
MANPOWER
TOTAL MAN-HOURS 3.50 h
ELAPSED TIME (HOURS) 2.20 h
Additional man-hours related to Vendor SB; refer to:
Do a Detailed Inspection of the
Connector in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Prepare the Weather Seal before
Electrical T ests in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Repair the Weather Seal in accordance
with VSB (Depending on the Inspection
Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Do a Shop Inspection of the Spare
Windshield in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
(4) Do a Detailed Inspection of the Front Windshields for Group 3 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 3 (Depending on the PN of the Windshields)
MANPOWER
TOTAL MAN-HOURS 1.70 h
ELAPSED TIME (HOURS) 1.50 h
Additional man-hours related to Vendor SB; refer to:
Do a Detailed Inspection of the
Connector in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Do a Shop Inspection of the Spare
Windshield in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
(5) Do the Replacement of the Front Windshields on the Aircraft (Depending on
the Inspection Result)
(a) T ask set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of the Front
Windshields on the Aircraft (Depending on the Inspection Result)
MANPOWER
TOTAL MAN-HOURS 20.00 h
ELAPSED TIME (HOURS) 10.00 h

### Page 7

A340-500/600
SERVICE BULLETIN
SUMMARY
Figure ICN-A340-A-56XX5003-A-FAPE3-01B3O-A-001-01 Fig.SA Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003General overview
Page 7
J. GENERAL OVERVIEW
CONF ALL
,  Z211 Z212
FR1
FR11
3DG13DG2
A
A
INSPECTION OF THE FRONT WINDSHIELDS
ICN-A340-A-56XX5003-A-FAPE3-01B3O-A-001-01

### Page 8

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 8
ATA SYSTEM: 56
TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF SAINT-GOBAIN SULLY
FRONT WINDSHIELD
1. PLANNING INFORMATION
A. APPLICABILITY
NOTE: This Service Bulletin is only applicable to aircraft fitted with SAINT-GOBAIN SULLY
windshield and with these PNs, regardless the amendment letters:
- SPSA340-1-1-1
- SPSA340-2-1-1
- SPSA340-1-2-1
- SPSA340-2-2-1
- SPSA340-1-3-1
- SPSA340-2-3-1
- SPSA340-1-4-1
- SPSA340-2-4-1
- SPSA340-1-5–2
- SPSA340-2–5–2
NOTE: This Service Bulletin is not applicable to aircraft on which both PNs SPSA340-1-6-3
and SPSA340-2-6-3 are installed (MOD No. 209046S35477 (WINDOWS - COCKPIT -
INTRODUCE IMPROVED SGS FRONT WINDSHIELD) is embodied).
(1) Models
ON A/C 0457, 0464, 0471, 0485, 0495, 0520, 0560, 0563, 0572, 0608, 0611, 0624, 0628,
0685, 0694, 0698, 0748, 0757, 0761, 0775, 0783, 0917, 1091, 1102
340-541
ON A/C 0886, 0894, 0902, 0910, 0912
340-542
ON A/C 0371, 0376, 0383, 0391, 0410, 0416, 0417, 0426, 0431, 0440, 0449, 0460, 0468,
0488, 0514, 0517, 0523, 0531, 0534, 0537, 0540, 0543, 0547, 0557, 0566, 0569, 0575,
0577, 0580, 0583, 0586, 0601, 0604, 0606, 0615, 0617, 0619, 0622, 0626, 0630, 0639,
0672, 0677, 0681, 0689, 0702, 0706, 0710, 0715, 0719, 0723, 0727, 0736, 0740, 0744,
0753, 0764-0766, 0768, 0771, 0779, 0787, 0794, 0798, 0804, 0829, 0837, 0846, 0848, 0870,
0897, 0924, 0929, 0933, 0953, 0960, 0972, 0981, 0987, 0993, 1005, 1017, 1030, 1040,
1079, 1122
340-642
CONF ALL
(2) Applicability by MSN
0371 0376 0383 0391 0410 0416 0417 0426 0431 0440 0449 0457 0460 0464 0468
0471 0485 0488 0495 0514 0517 0520 0523 0531 0534 0537 0540 0543 0547 0557
0560 0563 0566 0569 0572 0575 0577 0580 0583 0586 0601 0604 0606 0608 0611
0615 0617 0619 0622 0624 0626 0628 0630 0639 0672 0677 0681 0685 0689 0694
0698 0702 0706 0710 0715 0719 0723 0727 0736 0740 0744 0748 0753 0757 0761
0764-0766 0768 0771 0775 0779 0783 0787 0794 0798 0804 0829 0837 0846 0848
0870 0886 0894 0897 0902 0910 0912 0917 0924 0929 0933 0953 0960 0972 0981
0987 0993 1005 1017 1030 1040 1079 1091 1102 1122
(3) MSN by configuration

### Page 9

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 9
MSN CONFIGURATION
0371 0376 0383 0391 0410 0416 0417 0426 0431 0440 0449
0457 0460 0464 0468 0471 0485 0488 0495 0514 0517 0520
0523 0531 0534 0537 0540 0543 0547 0557 0560 0563 0566
0569 0572 0575 0577 0580 0583 0586 0601 0604 0606 0608
0611 0615 0617 0619 0622 0624 0626 0628 0630 0639 0672
0677 0681 0685 0689 0694 0698 0702 0706 0710 0715 0719
0723 0727 0736 0740 0744 0748 0753 0757 0761 0764 0765
0766 0768 0771 0775 0779 0783 0787 0794 0798 0804 0829
0837 0846 0848 0870 0886 0894 0897 0902 0910 0912 0917
0924 0929 0933 0953 0960 0972 0981 0987 0993 1005 1017
1030 1040 1079 1091 1102 1122
001
(4) Configuration definition
Configuration 001
CONF 001 is applicable for all aircraft affected by this Service Bulletin as a
standard configuration.
B. CONCURRENT REQUIREMENTS
None
C. REASON
(1) History
AIRBUS received a report on an in-service event on A319 aircraft about the loss of the
RH side windshield in flight, during the cruise phase. The windshield was the original
from delivery, manufactured by SAINT-GOBAIN SULLY SAS (SGS). The investigation
of the A319 event determined that both structural plies of the RH windshield were
damaged, due to a continuous arcing in the windshield heating system (at the level
of the power supply wires). Such electrical arcing requires a combination of at least
the following contributing factors: mechanical damage to the insulation sleeve of the
power supply wires and water ingress resulting in the wires corrosion. Several tens of
seconds after the failure of the 2 structural plies, the last ply failed (outer ply, non-
structural) and the windshield was ejected due to the pressurization loads.
Due to the similarity of design between A320 and A330 windshields, an Inspection
Service Bulletin (ISB) is required for the A330 family aircraft.
In addition, the Modification (MOD) No. 209046S35477 (WINDOWS - COCKPIT -
INTRODUCE IMPROVED SGS FRONT WINDSHIELD) will introduce new Part Numbers
(PNs) SPSA340-1-6-3 and SPSA340-2-6-3 which are not affected by this ISB.
(2) Objective/Action
This Inspection Service Bulletin is published to advise all operators of the A330
family aircraft of the issue of Ref. SAINT-GOBAIN (F0360) Vendor Service Bulletin
(VSB) SPSA340-56-001, which provides instructions to inspect the front windshields
(FINs 3DG1 and 3DG2) potentially affected by water ingress and corrosion within the
windshield heating system. The SGS PNs (all serial numbers) impacted have been
defined in 3 groups:
Group 1:
- SPSA340-2-4-1 / SPSA340-1-4-1
Group 2:
- SPSA340-2-5-2 / SPSA340-1-5-2

### Page 10

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 10
Group 3:
- SPSA340-2-1-1 / SPSA340-1-1-1
- SPSA340-2-2-1 / SPSA340-1-2-1
- SPSA340-2-3-1 / SPSA340-1-3-1
NOTE: This Service Bulletin is applicable to all of the above base PNs, regardless of
the amendment letter.
(3) Advantages
Accomplishment of this Inspection Service Bulletin (ISB) will enable an early detection
of potential water ingress and corrosion damage in the windshield electrical heating
system.
(4) Operational/Maintenance Consequences
None
D. DESCRIPTION
T o accomplish this Service Bulletin it is necessary to:
(1) Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
(a) T ask set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of the PN of the
Front Windshields Installed on the Aircraft
1 Inspect the PN of the LH side Front Windshield (3DG1) on the Aircraft
2 Inspect the PN of the RH side Front Windshield (3DG2) on the Aircraft
(2) Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 1 (Depending on the PN of the Windshields)
1 Do the Inspection of the LH side Front Windshield
2 Do the Inspection of the RH side Front Windshield
3 Do a Detailed Inspection of the Connector in accordance with VSB
(Depending on the Inspection Result)
4 Prepare the Weather Seal before Electrical T ests in accordance with VSB
(Depending on the Inspection Result)
5 Repair the Weather Seal in accordance with VSB (Depending on the
Inspection Result)
6 Do a Shop Inspection of the Spare Windshield in accordance with VSB
(Depending on the Inspection Result)
7 Complete and Send the Inspection Report Sheet, LH side
8 Complete and Send the Inspection Report Sheet, RH side
(3) Do a Detailed Inspection of the Front Windshields for Group 2 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 2 (Depending on the PN of the Windshields)
1 Do the Inspection of the LH side Front Windshield
2 Do the Inspection of the RH side Front Windshield

### Page 11

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 11
3 Do a Detailed Inspection of the Connector in accordance with VSB
(Depending on the Inspection Result)
4 Prepare the Weather Seal before Electrical T ests in accordance with VSB
(Depending on the Inspection Result)
5 Repair the Weather Seal in accordance with VSB (Depending on the
Inspection Result)
6 Do a Shop Inspection of the Spare Windshield in accordance with VSB
(Depending on the Inspection Result)
7 Complete and Send the Inspection Report Sheet, LH side
8 Complete and Send the Inspection Report Sheet, RH side
(4) Do a Detailed Inspection of the Front Windshields for Group 3 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 3 (Depending on the PN of the Windshields)
1 Do the Inspection of the LH side Front Windshield
2 Do the Inspection of the RH side Front Windshield
3 Do a Detailed Inspection of the Connector in accordance with VSB
(Depending on the Inspection Result)
4 Do a Shop Inspection of the Spare Windshield in accordance with VSB
(Depending on the Inspection Result)
5 Complete and Send the Inspection Report Sheet, LH side
6 Complete and Send the Inspection Report Sheet, RH side
(5) Do the Replacement of the Front Windshields on the Aircraft (Depending on
the Inspection Result)
(a) T ask set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of the Front
Windshields on the Aircraft (Depending on the Inspection Result)
1 Remove the Damaged Front Windshield from the Aircraft, LH side
2 Remove the Damaged Front Windshield from the Aircraft, RH side
3 Install the Front Windshield on the Aircraft, LH side
4 Install the Front Windshield on the Aircraft, RH side
E. COMPLIANCE
(1) Classification
MANDATORY: Service Bulletin must be accomplished.
(2) Accomplishment Timescale
Accomplishment of this Service Bulletin must be done at the thresholds given in the
Appendix COMPLIANCE TIMES.
This Service Bulletin has been classified Mandatory. It is expected that an
Airworthiness Directive (AD) published by the European Union Aviation Safety Agency
(EASA) will be issued to confirm this classification. It is anticipated that the AD will
confirm the thresholds given but reference should be made to the AD for confirmation
of the mandated accomplishment timescale.
NOTE: For the presentation of the compliance times, refer to Appendix COMPLIANCE
TIMES

### Page 12

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 12
NOTE: This Service Bulletin (SB) considers the possibility of a configuration with PNs
from different Groups on the LH and RH sides on the same aircraft.
NOTE: A review of aircraft delivery and/or maintenance records is acceptable to make
the determination of the part installed, provided those records can be relied upon
for that purpose and the PN and SN of the part can be positively identified from that
review.
F. APPROVAL
The technical content of this document is approved under the authority of the Design
Organisation Approval ref. EASA.21J.031.
If an aircraft listed in the applicability has a modification or repair embodied that is not
of AIRBUS origin, and which affects the content of this Service Bulletin, the operator
is responsible for obtaining approval by its airworthiness authority for any adaptation
necessary before incorporation of the Service Bulletin.
G. MANPOWER
The manpower estimates given in this Service Bulletin are based on the direct labor cost to
do the work. These estimates assume that the work will be done by experienced personnel,
and may need to be revised upwards to suit operator’s circumstances. The estimates do not
include the time to prepare, plan or inspect the work. Manufacture and procurement of parts
and tools, drying times for paints, sealants, etc., and general administration work are also
not included.
(1) Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
(a) T ask set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of the PN of the
Front Windshields Installed on the Aircraft
PREPARATION
Job Set-up 0.05 h
PROCEDURE
Inspect the PN of the LH side Front Windshield (3DG1) on
the Aircraft
0.05 h
Inspect the PN of the RH side Front Windshield (3DG2) on
the Aircraft
0.05 h
PREPARATION FOR TEST
None
TEST
None
CLOSE-UP
Close-up 0.05 h
TOTAL MAN-HOURS 0.20 h
ELAPSED TIME (HOURS) 0.15 h
NOTE: The minimum man-hours necessary to accomplish this Service Bulletin
are those for the Inspection. Depending on the inspection result,
additional man-hours can apply.
(2) Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on
the PN of the Windshields)

### Page 13

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 13
(a) T ask set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 1 (Depending on the PN of the Windshields)
PREPARATION
Job Set-up 0.10 h
Remove for Access the Glareshield Panel from the Aircraft,
LH side
0.10 h
Remove for Access the Glareshield Panel from the Aircraft,
RH side
0.10 h
PROCEDURE
Do the Inspection of the LH side Front Windshield 1.10 h
Do the Inspection of the RH side Front Windshield 1.10 h
Complete and Send the Inspection Report Sheet, LH side 0.10 h
Complete and Send the Inspection Report Sheet, RH side 0.10 h
PREPARATION FOR TEST
None
TEST
T est 0.50 h
CLOSE-UP
Install the Glareshield Panel Removed for Access on the
Aircraft, LH side
0.10 h
Install the Glareshield Panel Removed for Access on the
Aircraft, RH side
0.10 h
Close-up 0.10 h
TOTAL MAN-HOURS 3.50 h
ELAPSED TIME (HOURS) 2.20 h
Additional man-hours related to Vendor SB; refer to:
Do a Detailed Inspection of the
Connector in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Prepare the Weather Seal before
Electrical T ests in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Repair the Weather Seal in accordance
with VSB (Depending on the Inspection
Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Do a Shop Inspection of the Spare
Windshield in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
NOTE: The minimum man-hours necessary to accomplish this Service Bulletin
are those for the Inspection. Depending on the inspection result,
additional man-hours can apply.
(3) Do a Detailed Inspection of the Front Windshields for Group 2 (Depending on
the PN of the Windshields)

### Page 14

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 14
(a) T ask set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 2 (Depending on the PN of the Windshields)
PREPARATION
Job Set-up 0.10 h
Remove for Access the Glareshield Panel from the Aircraft,
LH side
0.10 h
Remove for Access the Glareshield Panel from the Aircraft,
RH side
0.10 h
PROCEDURE
Do the Inspection of the LH side Front Windshield 1.10 h
Do the Inspection of the RH side Front Windshield 1.10 h
Complete and Send the Inspection Report Sheet, LH side 0.10 h
Complete and Send the Inspection Report Sheet, RH side 0.10 h
PREPARATION FOR TEST
None
TEST
T est 0.50 h
CLOSE-UP
Install the Glareshield Panel Removed for Access on the
Aircraft, LH side
0.10 h
Install the Glareshield Panel Removed for Access on the
Aircraft, RH side
0.10 h
Close-up 0.10 h
TOTAL MAN-HOURS 3.50 h
ELAPSED TIME (HOURS) 2.20 h
Additional man-hours related to Vendor SB; refer to:
Do a Detailed Inspection of the
Connector in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Prepare the Weather Seal before
Electrical T ests in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Repair the Weather Seal in accordance
with VSB (Depending on the Inspection
Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Do a Shop Inspection of the Spare
Windshield in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
NOTE: The minimum man-hours necessary to accomplish this Service Bulletin
are those for the Inspection. Depending on the inspection result,
additional man-hours can apply.
(4) Do a Detailed Inspection of the Front Windshields for Group 3 (Depending on
the PN of the Windshields)

### Page 15

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 15
(a) T ask set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 3 (Depending on the PN of the Windshields)
PREPARATION
Job Set-up 0.10 h
Remove for Access the Glareshield Panel from the Aircraft,
LH side
0.10 h
Remove for Access the Glareshield Panel from the Aircraft,
RH side
0.10 h
PROCEDURE
Do the Inspection of the LH side Front Windshield 0.25 h
Do the Inspection of the RH side Front Windshield 0.25 h
Complete and Send the Inspection Report Sheet, LH side 0.05 h
Complete and Send the Inspection Report Sheet, RH side 0.05 h
PREPARATION FOR TEST
None
TEST
T est 0.50 h
CLOSE-UP
Install the Glareshield Panel Removed for Access on the
Aircraft, LH side
0.10 h
Install the Glareshield Panel Removed for Access on the
Aircraft, RH side
0.10 h
Close-up 0.10 h
TOTAL MAN-HOURS 1.70 h
ELAPSED TIME (HOURS) 1.50 h
Additional man-hours related to Vendor SB; refer to:
Do a Detailed Inspection of the
Connector in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
Do a Shop Inspection of the Spare
Windshield in accordance with VSB
(Depending on the Inspection Result)
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-
001
NOTE: The minimum man-hours necessary to accomplish this Service Bulletin
are those for the Inspection. Depending on the inspection result,
additional man-hours can apply.
(5) Do the Replacement of the Front Windshields on the Aircraft (Depending on
the Inspection Result)
(a) T ask set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of the Front
Windshields on the Aircraft (Depending on the Inspection Result)
PREPARATION
Job Set-up 4.50 h
PROCEDURE
Remove the Damaged Front Windshield from the Aircraft,
LH side
2.50 h

### Page 16

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 16
Remove the Damaged Front Windshield from the Aircraft,
RH side
2.50 h
Install the Front Windshield on the Aircraft, LH side 2.50 h
Install the Front Windshield on the Aircraft, RH side 2.50 h
PREPARATION FOR TEST
Preparation for T est 0.50 h
TEST
T est 0.50 h
CLOSE-UP
Close-up 4.50 h
TOTAL MAN-HOURS 20.00 h
ELAPSED TIME (HOURS) 10.00 h
H. WEIGHT AND BALANCE
Not changed
I. ELECTRICAL LOAD DATA
Not changed
J. REFERENCES
(1) Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
(a) T ask set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of the PN of the
Front Windshields Installed on the Aircraft
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 001 T ask 12-34-24-860-802
T ask 30-42-00-710-801
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-55-00
TECHNICAL FOLLOW UP (TFU)
56.11.00014
(2) Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 1 (Depending on the PN of the Windshields)
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 001 T ask 12-34-24-860-802
T ask 20-16-00-912-801 T ask 20-21-11-901-801
T ask 23-51-00-710-801 24-53-00, Page Block 001
T ask 25-13-44-000-802
T ask 25-13-44-400-802
T ask 30-42-00-710-801
T ask 31-60-00-710-803 T ask 46-21-00-740-801
T ask 56-10-00-040-001 T ask 56-11-11-000-801

### Page 17

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 17
AIRCRAFT MAINTENANCE MANUAL (AMM)
T ask 56-11-11-400-801
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-54-50 20-55-00
IN SERVICE INFORMATION (ISI)
00.00.00179
MASTER MINIMUM EQUIPMENT LIST (MMEL)
30-42-03A
NON DESTRUCTIVE TEST MANUAL (NTM)
51-90-00
STRUCTURAL REPAIR MANUAL (SRM)
51-42-00 51-76-00
TECHNICAL FOLLOW UP (TFU)
56.11.00014
VENDOR SERVICE BULLETIN (VSB)
SAINT-GOBAIN (F0360) VSB SPSA340-56-001
CONSUMABLE MATERIAL LIST (CML)
(3) Do a Detailed Inspection of the Front Windshields for Group 2 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 2 (Depending on the PN of the Windshields)
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 001 T ask 12-34-24-860-802
T ask 20-16-00-912-801 T ask 20-21-11-901-801
T ask 23-51-00-710-801 24-53-00, Page Block 001
T ask 25-13-44-000-802
T ask 25-13-44-400-802
T ask 30-42-00-710-801
T ask 31-60-00-710-803 T ask 46-21-00-740-801
T ask 56-10-00-040-001 T ask 56-11-11-000-801
T ask 56-11-11-400-801
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-54-50 20-55-00
IN SERVICE INFORMATION (ISI)
00.00.00179
MASTER MINIMUM EQUIPMENT LIST (MMEL)
30-42-03A

### Page 18

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 18
NON DESTRUCTIVE TEST MANUAL (NTM)
51-90-00
STRUCTURAL REPAIR MANUAL (SRM)
51-42-00 51-76-00
TECHNICAL FOLLOW UP (TFU)
56.11.00014
VENDOR SERVICE BULLETIN (VSB)
SAINT-GOBAIN (F0360) VSB SPSA340-56-001
CONSUMABLE MATERIAL LIST (CML)
(4) Do a Detailed Inspection of the Front Windshields for Group 3 (Depending on
the PN of the Windshields)
(a) T ask set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection of the Front
Windshields for Group 3 (Depending on the PN of the Windshields)
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 001 T ask 12-34-24-860-802
T ask 20-16-00-912-801 T ask 20-21-11-901-801
T ask 23-51-00-710-801 24-53-00, Page Block 001
T ask 25-13-44-000-802
T ask 25-13-44-400-802
T ask 30-42-00-710-801
T ask 31-60-00-710-803 T ask 46-21-00-740-801
T ask 56-10-00-040-001 T ask 56-11-11-000-801
T ask 56-11-11-400-801
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-54-50 20-55-00
IN SERVICE INFORMATION (ISI)
00.00.00179
MASTER MINIMUM EQUIPMENT LIST (MMEL)
30-42-03A
NON DESTRUCTIVE TEST MANUAL (NTM)
51-90-00
STRUCTURAL REPAIR MANUAL (SRM)
51-42-00
TECHNICAL FOLLOW UP (TFU)
56.11.00014
VENDOR SERVICE BULLETIN (VSB)
SAINT-GOBAIN (F0360) VSB SPSA340-56-001

### Page 19

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 19
(5) Do the Replacement of the Front Windshields on the Aircraft (Depending on
the Inspection Result)
(a) T ask set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of the Front
Windshields on the Aircraft (Depending on the Inspection Result)
AIRCRAFT MAINTENANCE MANUAL (AMM)
06-20-00, Page Block 001 T ask 12-34-24-860-802
T ask 56-11-11-000-801
T ask 56-11-11-400-801
ELECTRICAL STANDARD PRACTICES MANUAL (ESPM)
20-55-00
ILLUSTRATED PARTS CATALOG (IPC)
56-11-01
TECHNICAL FOLLOW UP (TFU)
56.11.00014
K. PUBLICATION AFFECTED
AIRCRAFT MAINTENANCE MANUAL (AMM)
L. INDUSTRY SUPPORT INFORMATION
This Service Bulletin is the subject of an AIRBUS monitored retrofit campaign.
For the organization of this retrofit, you are kindly requested to contact AIRBUS retrofit
management department: monitored.retrofit@airbus.com.

### Page 20

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 20
2. MATERIAL INFORMATION
A. MATERIAL APPLICABILITY
No material for task set A340-A-56-XX-5003-01000-93BA-A Do an Inspection of
the PN of the Front Windshields Installed on the Aircraft
Material for task set A340-A-56-XX-5003-02000-93BA-A Do a Detailed Inspection
of the Front Windshields for Group 1 (Depending on the PN of the Windshields)
MATERIAL QTY SEE NOTES
Aircraft standard tools See SB
Referenced tools See SB
Consumables See SB
Referenced consumables See SB
Material for task set A340-A-56-XX-5003-03000-93BA-A Do a Detailed Inspection
of the Front Windshields for Group 2 (Depending on the PN of the Windshields)
MATERIAL QTY SEE NOTES
Aircraft standard tools See SB
Referenced tools See SB
Consumables See SB
Referenced consumables See SB
Material for task set A340-A-56-XX-5003-04000-93BA-A Do a Detailed Inspection
of the Front Windshields for Group 3 (Depending on the PN of the Windshields)
MATERIAL QTY SEE NOTES
Referenced tools See SB
Referenced consumables See SB
Material for task set A340-A-56-XX-5003-01000-93CA-A Do the Replacement of
the Front Windshields on the Aircraft (Depending on the Inspection Result)
MATERIAL QTY SEE NOTES
Referenced tools See SB
Referenced consumables See SB
B. TOOLING
Aircraft standard tools for task set A340-A-56-XX-5003-02000-93BA-A Do a
Detailed Inspection of the Front Windshields for Group 1 (Depending on the PN of
the Windshields)
Procurement address D4296
AIRBUS Material, Logistics and Suppliers
Customer Order Fulfilment
Weg beim Jaeger 150
22335 HAMBURG
GERMANY
Phone: +49 (0) 40 50 76 40 02
E-mail: Please contact your Single Point Of Contact
(SPOC)
Internet: http://spares.airbus.com
NOTE(S)

### Page 21

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 21
Customers with aircraft shown in the applicability of this Service Bulletin should send
a purchase order to AIRBUS at the address given above and quote the number of this
Service Bulletin.
ITEM PART No. QTY (UM) KEYWORD DRAWING SEE NOTES
98D56003001000
(D4296) 1 WINDSHIE (1)
98D56003001001
(D4296) 1 HARNESS
98D56003001002
(D4296) 1 WINDSHIE (1)
NOTE(S)
(1): PN 98D56003001002 is alternative of the existing PN 98D56003001000.
Aircraft standard tools for task set A340-A-56-XX-5003-03000-93BA-A Do a
Detailed Inspection of the Front Windshields for Group 2 (Depending on the PN of
the Windshields)
Procurement address D4296
AIRBUS Material, Logistics and Suppliers
Customer Order Fulfilment
Weg beim Jaeger 150
22335 HAMBURG
GERMANY
Phone: +49 (0) 40 50 76 40 02
E-mail: Please contact your Single Point Of Contact
(SPOC)
Internet: http://spares.airbus.com
NOTE(S)
Customers with aircraft shown in the applicability of this Service Bulletin should send
a purchase order to AIRBUS at the address given above and quote the number of this
Service Bulletin.
ITEM PART No. QTY (UM) KEYWORD DRAWING SEE NOTES
98D56003001000
(D4296) 1 WINDSHIE (1)
98D56003001001
(D4296) 1 HARNESS
98D56003001002
(D4296) 1 WINDSHIE (1)
NOTE(S)
(1): PN 98D56003001002 is alternative of the existing PN 98D56003001000.
Referenced tools for task set A340-A-56-XX-5003-02000-93BA-A Do a Detailed
Inspection of the Front Windshields for Group 1 (Depending on the PN of the
Windshields)
T o accomplish this Service Bulletin it is necessary to use the tools listed in:
Ref. AMM T ask 56-11-11-000-801
Ref. AMM T ask 56-11-11-400-801
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001

### Page 22

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 22
Referenced tools for task set A340-A-56-XX-5003-03000-93BA-A Do a Detailed
Inspection of the Front Windshields for Group 2 (Depending on the PN of the
Windshields)
T o accomplish this Service Bulletin it is necessary to use the tools listed in:
Ref. AMM T ask 56-11-11-000-801
Ref. AMM T ask 56-11-11-400-801
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Referenced tools for task set A340-A-56-XX-5003-04000-93BA-A Do a Detailed
Inspection of the Front Windshields for Group 3 (Depending on the PN of the
Windshields)
T o accomplish this Service Bulletin it is necessary to use the tools listed in:
Ref. AMM T ask 56-11-11-000-801
Ref. AMM T ask 56-11-11-400-801
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Referenced tools for task set A340-A-56-XX-5003-01000-93CA-A Do the
Replacement of the Front Windshields on the Aircraft (Depending on the
Inspection Result)
T o accomplish this Service Bulletin it is necessary to use the tools listed in:
Ref. AMM T ask 56-11-11-000-801
Ref. AMM T ask 56-11-11-400-801
C. CONSUMABLES
Consumables for task set A340-A-56-XX-5003-02000-93BA-A Do a Detailed
Inspection of the Front Windshields for Group 1 (Depending on the PN of the
Windshields)
ITEM REFERENCE CML DESCRIPTION DRAWING SEE NOTES
06AFB1 Polysulfide Sealant -Windshield Fillet
Consumables for task set A340-A-56-XX-5003-03000-93BA-A Do a Detailed
Inspection of the Front Windshields for Group 2 (Depending on the PN of the
Windshields)
ITEM REFERENCE CML DESCRIPTION DRAWING SEE NOTES
06AFB1 Polysulfide Sealant -Windshield Fillet
Referenced consumables for task set A340-A-56-XX-5003-02000-93BA-A Do a
Detailed Inspection of the Front Windshields for Group 1 (Depending on the PN of
the Windshields)
T o accomplish this Service Bulletin it is necessary to use the consumable materials listed in:
Ref. AMM T ask 56-11-11-400-801
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Referenced consumables for task set A340-A-56-XX-5003-03000-93BA-A Do a
Detailed Inspection of the Front Windshields for Group 2 (Depending on the PN of
the Windshields)
T o accomplish this Service Bulletin it is necessary to use the consumable materials listed in:

### Page 23

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 23
Ref. AMM T ask 56-11-11-400-801
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Referenced consumables for task set A340-A-56-XX-5003-04000-93BA-A Do a
Detailed Inspection of the Front Windshields for Group 3 (Depending on the PN of
the Windshields)
T o accomplish this Service Bulletin it is necessary to use the consumable materials listed in:
Ref. AMM T ask 56-11-11-400-801
Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Referenced consumables for task set A340-A-56-XX-5003-01000-93CA-A Do
the Replacement of the Front Windshields on the Aircraft (Depending on the
Inspection Result)
Ref. AMM T ask 56-11-11-400-801
D. LIST OF NEW PARTS
No parts
E. LIST OF EXISTING PARTS
No parts

### Page 24

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 24
3. ACCOMPLISHMENT INSTRUCTIONS
Task set A340-A-56-XX-5003-01000-93BA-A (A340-A-56-XX-5003-01ZZZ-93BZ-A)
Do an Inspection of the PN of the Front Windshields Installed on the Aircraft
WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL
WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY
SERVICEABLE). WHEN YOU DO A MAINTENANCE WORK, REPAIRS OR
MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND
THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC., AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND
DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IF THERE IS CONTAMINATION, REFER TO Ref. ESPM 20-55-00.
NOTE: The accomplishment instructions of this Service Bulletin include procedures given in
other documents or in other sections of the Service Bulletin. When the words “refer to”
are used and the operator has a procedure accepted by the local authority he belongs to,
the accepted alternative procedure can be used. When the words “in accordance with”
are used then the given procedure must be followed.
NOTE: The access and close-up instructions, not comprising return to service tests, in this
Service Bulletin do not constitute or affect the technical intent of the Service Bulletin.
Operators can therefore, as deemed necessary, omit or add access and/or close-up steps
to add flexibility to their maintenance operations as long as the technical intent of the
Service Bulletin is met within the set parameters.
NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer
to paragraph 1.J., References, for the definition of acronyms.
NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory by
an Airworthiness Directive (AD). The paragraphs 3.C. and 3.E. in these accomplishment
instructions are Required for Compliance (RC) and must be done to comply with the AD.
T o allow more flexibility, the rule "refer to" and "in accordance with" will apply to these
paragraphs 3.C. and 3.E. Other paragraphs are recommended and may be deviated from,
done as part of other actions or done with accepted methods different from those given
in the Service Bulletin, as long as the RC paragraphs can be done and the aircraft can be
put back into a serviceable condition.
NOTE: This Service Bulletin contains the instructions for the on-aircraft maintenance necessary
to ensure the continued airworthiness of the aircraft.
For any deviations to the instructions, including Required for Compliance paragraph
contained herein, contact AIRBUS for further instructions and approval.
NOTE: The purpose of flowcharts is to supplement the information given in the Procedure and
Compliance paragraphs and not to serve as the primary source for tasks or compliance
times given in this Service Bulletin.
A. TASK SET ASSOCIATED INFORMATION
Task Manpower
TOTAL MAN-HOURS 0.20 h
ELAPSED TIME (HOURS) 0.15 h

### Page 25

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 25
B. PREPARATION
(1) Task A340-A-56-XX-5003-01001-540A-A (A340-A-56-XX-5003-01ZZZ-540Z-A)
Job Set-up
Job Set-Up Information
Manpower/Resources/Skills
Man-hours 0.05 h
Minimum Number of person 1
Elapsed Time 0.05 h
Referenced Information
Manuals/Drawings References/Sheets
AMM T ask 12-34-24-860-802
Procedure
NOTE: For the basic Aircraft configuration, refer to AMM Chapter “Introduction -
Aircraft status for maintenance" in Manual Front Matter section.
(a) Make sure that the aircraft is electrically grounded, refer to Ref. AMM T ask 12-34-
24-860-802.
C. PROCEDURE
(1) Task A340-A-56-XX-5003-01001-900A-A (A340-A-56-XX-5003-01ZZZ-900Z-A)
Inspect the PN of the LH side Front Windshield (3DG1) on the Aircraft
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 0.05 h
Minimum Number of person 1
Elapsed Time 0.05 h
Referenced Information
Manuals/Drawings References/Sheets
AMM 06-20-00, Page Block 001T ask 30-42-00-710-801
Procedure
(a) Standard Practices given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 001.
(b) Inspect the PN of the LH side front windshield on the aircraft in accordance with
PLANNING INFORMATION paragraph 1.E.(2):
Refer to Ref. Fig.BC Inspection of the PN of the LH side Front Windshield on the
Aircraft and Ref. Fig.FA Flow Chart
NOTE: This Service Bulletin considers the possibility of a configuration with PNs
from different Groups on the LH and RH sides of the same aircraft.

### Page 26

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 26
NOTE: A review of aircraft delivery and/or maintenance records is acceptable
to make the determination of the part installed, provided those records
can be relied upon for that purpose and the PN and SN of the part can
be positively identified from that review.
NOTE: The paper ID plate bonded on the internal side of the windshield must
be used. If the paper ID plate is not available, the metallic ID plate on
the connector must be used (glareshield panel to be removed).
1 If the PN of the LH side front windshield is SPSA340–2–4–1:
a Do the inspection of the LH side front windshield for Group 1 in
accordance with Ref. T ask set A340-A-56-XX-5003-02ZZZ-93BZ-A.
2 If the PN of the LH side front windshield is SPSA340–2–5–2:
a Do a check of the sensor fault history from the date on which the
windshield has been first installed on any aircraft (current and
previous aircraft):
NOTE: For original windshield installed since the aircraft delivery:
- Do the check of the sensor fault history since aircraft
delivery date, refer to Ref. Appendix MAINTENANCE
HISTORY .
<1> If fault message "561111 L WINDSHIELD SENSOR (3DG1)/
WINDOW HEAT COMPUTER (2DG1)" has been recorded or if
unknown maintenance history:
<a> Do the inspection of the LH side front windshield for Group
2, refer to Ref. T ask set A340-A-56-XX-5003-03ZZZ-93BZ-
A at the compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2).
<2> If fault message "561111 L WINDSHIELD SENSOR (3DG1)/
WINDOW HEAT COMPUTER (2DG1)" has not been recorded:
<a> Do the operational test of the windshield anti-icing and
defogging, refer to Ref. AMM T ask 30-42-00-710-801.
[1] If fault "561111 L WINDSHIELD SENSOR (3DG1)/
WINDOW HEAT COMPUTER (2DG1)" is found:
[a] Use dedicated TSM to solve the fault.
[b] Do the inspection of the LH side front
windshield for Group 2, refer to Ref. T ask set
A340-A-56-XX-5003-03ZZZ-93BZ-A at the
compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2).
[2] If fault "561111 L WINDSHIELD SENSOR (3DG1)/
WINDOW HEAT COMPUTER (2DG1)" is not found:
[a] Do a check of the age of the windshield to
know if it is more or less than 4 years or 10000

### Page 27

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 27
FC or 15000 FH since first installation on any
aircraft.
NOTE: Regarding the definition of windshield
age utilization:
- For original windshield installed
since the aircraft delivery: take
into account the age of 4 years
from aircraft delivery date.
- For windshield installed after
the aircraft delivery (installed
in-service as a new spare): take
into account the age of 4 years
from windshield first installation
date on any aircraft (current and
previous aircraft).
- If no data, or only partial data, is
available, refer to the guidance
specified in Airworthiness
Limitations Section (ALS)
Part 1 Section 1 Chapter 5.2
(traceability) to determine the
age/utilization of the windshield.
- For repaired windshields
provided with an Authorized
Release Certificate (ARC) (Form
One) granted by SAINT-GOBAIN
SULLY with the mention "Outer
ply replacement": take into
account the first installation date
with 0FH/0FC accumulated and
no age at this date (considered
as new).
- For spare windshield repaired
with ARC form one without
"Outer ply replacement":
previous utilization to be taken
into account from windshield
first installation date on any
aircraft (current and previous
aircraft)
[b] Record the test result on the Inspection Report
sheet.
[c] Do the inspection of the LH side front
windshield for Group 2, refer to Ref. T ask set
A340-A-56-XX-5003-03ZZZ-93BZ-A at the
compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2).
3 If the PN of the LH side front windshield is SPSA340–2–1–1 or SPSA340-2–2–
1 or SPSA340–2–3–1:
a Do the inspection of the LH side front windshield for Group 3 in
accordance with Ref. T ask set A340-A-56-XX-5003-04ZZZ-93BZ-A.

### Page 28

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 28
4 If the PN of the LH side front windshield is different than SPSA340–2–1–1 or
SPSA340-2–2–1 or SPSA340–2–3–1 or SPSA340–2–4–1 or SPSA340–2–5–2:
a No further action is necessary with this Service Bulletin.

### Page 29

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B2Q-A-001-01 Fig.BC Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Inspection of the PN of the LH side
Front Windshield on the Aircraft Page 29
CONF ALL
A
B
A
B
NOTE:
USE THE PAPER ID PLATE TO IDENTIFY THE PIN OF THE FRONT WINDSHIELD, 3DG1, ON01
THE AIRCRAFT, LH SIDE.
FIRST CHECK PAPER ID PLATE (AS SHOWN ON VIEW A). IF NOT FOUND CHECK THE02
CONNECTOR ON ALL 4 SIDES FOR THE IDENTIFICATION OF THE FRONT WINDSHIELD
ON THE AIRCRAFT, LH SIDE.
VIEW LOOKING FWD
VIEW LOOKING FWD
01
02
ICN-A340-A-56XX5003-A-FAPE3-01B2Q-A-001-01

### Page 30

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B31-A-002-01 Fig.FA Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Flow Chart
Page 30
CONF ALL
THE PURPOSE OF FLOWCHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS THE PRIMARY SOURCE FOR TASKS OR COMPLIANCE
TIMES GIVEN IN THIS SERVICE BULLETIN.
01
IF A FAULT MESSAGE IS RECORDED OR IF THE MAINTENANCE HISTORY IS UNKNOWN, DO THE INSPECTION.02
NOTE:
IN ACCORDANCE WITH PLANNING INFORMATION PARAGRAPH 1.E.(2).
NO
INSTALLED?
IS
YES
01
DO THE INSPECTION OF THE
LH SIDE FRONT WINDSHIELD
FOR GROUP 1
01
LH SIDE FRONT WINDSHIELD
ON THE AIRCRAFT
INSTALLED?
PN SPSA340-2-4-1
IS
IS PN
OR SPSA340-2-3-1
INSTALLED?
YES
YES
01
DO THE INSPECTION OF THE
LH SIDE FRONT WINDSHIELD
FOR GROUP 3
NO FURTHER ACTION WITH
THIS SERVICE BULLETIN
NO
INSPECT THE PN OF THE
NO
HAS FAULT
MESSAGE "561111L WINDSHIELD
SENSOR (3DG1)/ WINDOW HEAT
COMPUTER1 (2DG1)"
> 4 YEARS
OR > 10000 FC
OR > 15000 FH
SINCE FIRST
INSTALLATION ON
ANY AIRCRAFT?
WINDSHIELD AGE:
IS THE
YES
01 02
FRONT WINDSHIELD FOR GROUP 2
DO THE INSPECTION OF THE LH SIDE
01
IS FIRST INSTALLED ON ANY AIRCRAFT
FROM THE DATE ON WHICH THE WINDSHIELD
DO A CHECK OF THE SENSOR FAULT HISTORY
NOYES
PN SPSA340-2-5-2
BEEN RECORDED?
SPSA340-2-1-1 OR SPSA340-2-2-1
HAS FAULT
MESSAGE "561111L WINDSHIELD
SENSOR (3DG1)/ WINDOW HEAT
COMPUTER1 (2DG1)"
FOUND?
NO
YES
NO
01
DO A OPERATIONAL
TEST OF THE WINDSHIELD
ICN-A340-A-56XX5003-A-FAPE3-01B31-A-002-01

### Page 31

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 31
(2) Task A340-A-56-XX-5003-02001-900A-A (A340-A-56-XX-5003-02ZZZ-900Z-A)
Inspect the PN of the RH side Front Windshield (3DG2) on the Aircraft
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 0.05 h
Minimum Number of person 1
Elapsed Time 0.05 h
Referenced Information
Manuals/Drawings References/Sheets
AMM 06-20-00, Page Block 001T ask 30-42-00-710-801
Procedure
(a) Standard Practices given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 001.
(b) Inspect the PN of the RH side front windshield on the aircraft in accordance with
PLANNING INFORMATION paragraph 1.E.(2):
Refer to Ref. Fig.BD Inspection of the PN of the RH side Front Windshield on the
Aircraft and Ref. Fig.FB Flow Chart
NOTE: This Service Bulletin considers the possibility of a configuration with PNs
from different Groups on the LH and RH sides of the same aircraft.
NOTE: A review of aircraft delivery and/or maintenance records is acceptable
to make the determination of the part installed, provided those records
can be relied upon for that purpose and the PN and SN of the part can
be positively identified from that review.
NOTE: The paper ID plate bonded on the internal side of the windshield must
be used. If the paper ID plate is not available, the metallic ID plate on
the connector must be used (glareshield panel to be removed).
1 If the PN of the RH side front windshield is SPSA340–1–4–1:
a Do the inspection of the RH side front windshield for Group 1 in
accordance with Ref. T ask set A340-A-56-XX-5003-02ZZZ-93BZ-A.
2 If the PN of the RH side front windshield is SPSA340–1–5–2:
a Do a check of the sensor fault history from the date on which the
windshield has been first installed on any aircraft (current and
previous aircraft):
NOTE: For original windshield installed since the aircraft delivery:
- Do the check of the sensor fault history since aircraft
delivery date, refer to Ref. Appendix MAINTENANCE
HISTORY .

### Page 32

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 32
<1> If fault message "561111 R WINDSHIELD SENSOR (3DG2)/
WINDOW HEAT COMPUTER (2DG2)" has been recorded or if
unknown maintenance history:
<a> Do the inspection of the RH side front windshield for
Group 2, refer to Ref. T ask set A340-A-56-XX-5003-03ZZZ-
93BZ-A at the compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2).
<2> If fault message "561111 R WINDSHIELD SENSOR (3DG2)/
WINDOW HEAT COMPUTER (2DG2)" has not been recorded:
<a> Do the operational test of the windshield anti-icing and
defogging, refer to Ref. AMM T ask 30-42-00-710-801.
[1] If fault "561111 R WINDSHIELD SENSOR (3DG2)/
WINDOW HEAT COMPUTER (2DG2)" is found:
[a] Use dedicated TSM to solve the fault.
[b] Do the inspection of the RH side front
windshield for Group 2, refer to Ref. T ask set
A340-A-56-XX-5003-03ZZZ-93BZ-A at the
compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2).
[2] If fault "561111 R WINDSHIELD SENSOR (3DG2)/
WINDOW HEAT COMPUTER (2DG2)" is not found:
[a] Do a check of the age of the windshield to
know if it is more or less than 4 years or 10000

### Page 33

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 33
FC or 15000 FH since first installation on any
aircraft.
NOTE: Regarding the definition of windshield
age utilization:
- For original windshield installed
since the aircraft delivery: take
into account the age of 4 years
from aircraft delivery date.
- For windshield installed after
the aircraft delivery (installed
in-service as a new spare): take
into account the age of 4 years
from windshield first installation
date on any aircraft (current and
previous aircraft).
- If no data, or only partial data, is
available, refer to the guidance
specified in ALS Part 1 Section
1 Chapter 5.2 (traceability) to
determine the age/utilization of
the windshield.
- For repaired windshields
provided with an Authorized
Release Certificate (ARC) (Form
One) granted by SAINT-GOBAIN
SULLY with the mention "Outer
ply replacement": take into
account the first installation date
with 0FH/0FC accumulated and
no age at this date (considered
as new).
- For spare windshield repaired
with ARC form one without
"Outer ply replacement":
previous utilization to be taken
into account from windshield
first installation date on any
aircraft (current and previous
aircraft)
[b] Record the test result on the Inspection Report
sheet.
[c] Do the inspection of the RH side front
windshield for Group 2, refer to Ref. T ask set
A340-A-56-XX-5003-03ZZZ-93BZ-A at the
compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2).
3 If the PN of the RH side front windshield is SPSA340–1–1–1 or SPSA340–1–
2–1 or SPSA340–1–3–1:
a Do the inspection of the RH side front windshield for Group 3 in
accordance with Ref. T ask set A340-A-56-XX-5003-04ZZZ-93BZ-A.
4 If the PN of the RH side front windshield is different than SPSA340–1–1–1 or
SPSA340–1–2–1 or SPSA340–1–3–1 or SPSA340–1–4–1 or SPSA340–1–5–2:

### Page 34

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 34
a No further action is necessary with this Service Bulletin.

### Page 35

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B3M-A-001-01 Fig.BD Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Others
Page 35
CONF ALL
AB
A
NOTE:
USE THE PAPER ID PLATE TO IDENTIFY THE PIN OF THE FRONT WINDSHIELD, 3DG2, ON01
THE AIRCRAFT, RH SIDE.
FIRST CHECK PAPER ID PLATE (AS SHOWN ON VIEW A). IF NOT FOUND CHECK THE02
CONNECTOR ON ALL 4 SIDES FOR THE IDENTIFICATION OF THE FRONT WINDSHIELD
ON THE AIRCRAFT, RH SIDE.
01
02
B
VIEW LOOKING FWD
ICN-A340-A-56XX5003-A-FAPE3-01B3M-A-001-01

### Page 36

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B32-A-002-01 Fig.FB Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Flow Chart
Page 36
CONF ALL
THE PURPOSE OF FLOWCHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS THE PRIMARY SOURCE FOR TASKS OR COMPLIANCE
TIMES GIVEN IN THIS SERVICE BULLETIN.
01
IF A FAULT MESSAGE IS RECORDED OR IF THE MAINTENANCE HISTORY IS UNKNOWN, DO THE INSPECTION.02
NOTE:
IN ACCORDANCE WITH PLANNING INFORMATION PARAGRAPH 1.E.(2).
NO
YES
01
DO THE INSPECTION OF THE
RH SIDE FRONT WINDSHIELD
FOR GROUP 1
YES
YES
NO FURTHER ACTION WITH
THIS SERVICE BULLETIN
NONO
YES
01 02
FRONT WINDSHIELD FOR GROUP 2
DO THE INSPECTION OF THE RH SIDE
01
IS FIRST INSTALLED ON ANY AIRCRAFT
FROM THE DATE ON WHICH THE WINDSHIELD
DO A CHECK OF THE SENSOR FAULT HISTORY
NOYES
01
RH SIDE FRONT WINDSHIELD
ON THE AIRCRAFT
INSPECT THE PN OF THE
INSTALLED?
IS
INSTALLED?
IS
01
DO THE INSPECTION OF THE
RH SIDE FRONT WINDSHIELD
FOR GROUP 3
IS PN
INSTALLED?
> 4 YEARS
OR > 10000 FC
OR > 15000 FH
SINCE FIRST
INSTALLATION ON
ANY AIRCRAFT?
WINDSHIELD AGE:
IS THE
HAS FAULT
MESSAGE "561111R WINDSHIELD
SENSOR (3DG2)/ WINDOW HEAT
COMPUTER2 (2DG2)"
BEEN RECORDED?
PN SPSA340-1-4-1
PN SPSA340-1-5-2 OR SPSA340-1-3-1SPSA340-1-1-1 OR SPSA340-1-2-1
HAS FAULT
MESSAGE "561111R WINDSHIELD
SENSOR (3DG2)/ WINDOW HEAT
COMPUTER1 (2DG2)"
FOUND?
NO
YES
NO
01
DO A OPERATIONAL
TEST OF THE WINDSHIELD
ICN-A340-A-56XX5003-A-FAPE3-01B32-A-002-01

### Page 37

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 37
D. PREPARATION FOR TEST
None
E. TEST
None
F. CLOSE-UP
(1) Task A340-A-56-XX-5003-01001-740A-A (A340-A-56-XX-5003-01ZZZ-740Z-A)
Close-up
Job Set-Up Information
Manpower/Resources/Skills
Man-hours 0.05 h
Minimum Number of person 1
Elapsed Time 0.05 h
Procedure
NOTE: If you intend to accomplish an associated Inspection T ask during the same
layover period, the subsequent Close-up procedure is not necessary.
(a) Re-install the glareshield panel(s) if previously removed.
(b) Make sure that the work areas are clean and clear of tools and other items of
equipment.
(c) Put the aircraft back to its initial configuration.
G. ADMINISTRATIVE
(1) Task A340-A-56-XX-5003-01001-90AA-A (A340-A-56-XX-5003-01ZZZ-90AZ-A)
Administrative
Procedure
Confirm in the applicable aircraft records that you have completed all the work defined
in this Service Bulletin task set as required.

### Page 38

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 38
Task set A340-A-56-XX-5003-02000-93BA-A (A340-A-56-XX-5003-02ZZZ-93BZ-A)
Do a Detailed Inspection of the Front Windshields for Group 1 (Depending on the PN of the
Windshields)
WARNING: BEFORE YOU START WORK, YOU MUST PUT ON A SAFETY HARNESS AND
ATTACH IT TO THE ACCESS PLATFORM. WITHOUT A SAFETY HARNESS, YOU
CAN FALL. THIS CAN KILL YOU OR CAUSE YOU INJURY.
WARNING: BEFORE YOU DO THIS TASK:
- MAKE SURE THAT THE AREA BELOW THE WORK AREA IS CLEAR OF
PERSONS
- PUT PROTECTION ON THE PARTS BELOW THE WORK AREA IF
APPLICABLE.
IF OBJECTS FALL ACCIDENTALLY, THEY CAN CAUSE INJURY TO PERSONS AND/
OR DAMAGE TO THE AIRCRAFT.
WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS
INCLUDED IN THE REFERENCED PROCEDURES.
CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL
WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY
SERVICEABLE). WHEN YOU DO A MAINTENANCE WORK, REPAIRS OR
MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND
THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS:
- PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC., AS
NECESSARY ON WIRING AND COMPONENTS.
- REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND
OTHER CONTAMINATION.
THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND
DAMAGE TO THE ELECTRICAL WIRING INSTALLATION.
IF THERE IS CONTAMINATION, REFER TO Ref. ESPM 20-55-00.
NOTE: The accomplishment instructions of this Service Bulletin include procedures given in
other documents or in other sections of the Service Bulletin. When the words “refer to”
are used and the operator has a procedure accepted by the local authority he belongs to,
the accepted alternative procedure can be used. When the words “in accordance with”
are used then the given procedure must be followed.
NOTE: The access and close-up instructions, not comprising return to service tests, in this
Service Bulletin do not constitute or affect the technical intent of the Service Bulletin.
Operators can therefore, as deemed necessary, omit or add access and/or close-up steps
to add flexibility to their maintenance operations as long as the technical intent of the
Service Bulletin is met within the set parameters.
NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer
to paragraph 1.J., References, for the definition of acronyms.
NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory by
an Airworthiness Directive (AD). The paragraphs 3.C. and 3.E. in these accomplishment
instructions are Required for Compliance (RC) and must be done to comply with the AD.
T o allow more flexibility, the rule "refer to" and "in accordance with" will apply to these
paragraphs 3.C. and 3.E. Other paragraphs are recommended and may be deviated from,
done as part of other actions or done with accepted methods different from those given
in the Service Bulletin, as long as the RC paragraphs can be done and the aircraft can be
put back into a serviceable condition.

### Page 39

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 39
NOTE: This Service Bulletin contains the instructions for the on-aircraft maintenance necessary
to ensure the continued airworthiness of the aircraft.
For any deviations to the instructions, including Required for Compliance paragraph
contained herein, contact AIRBUS for further instructions and approval.
NOTE: The purpose of flowcharts is to supplement the information given in the Procedure and
Compliance paragraphs and not to serve as the primary source for tasks or compliance
times given in this Service Bulletin.
A. TASK SET ASSOCIATED INFORMATION
Task Manpower
TOTAL MAN-HOURS 3.50 h
ELAPSED TIME (HOURS) 2.20 h
Additional man-hours related to Vendor SB; refer to:
SAINT-GOBAIN (F0360) VSB SPSA340-56-001
B. PREPARATION
(1) Task A340-A-56-XX-5003-02001-540A-A (A340-A-56-XX-5003-02ZZZ-540Z-A)
Job Set-up
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 0.10 h
Minimum Number of person 1
Elapsed Time 0.10 h
Referenced Information
Manuals/Drawings References/Sheets
AMM T ask 12-34-24-860-802T ask 25-13-44-000-802
Procedure
NOTE: For the basic Aircraft configuration, refer to AMM Chapter “Introduction -
Aircraft status for maintenance" in Manual Front Matter section.
(a) Make sure that the aircraft is electrically grounded, refer to Ref. AMM T ask 12-34-
24-860-802.
(b) Put an access platform 5M (16 FT) in position Zone 210.
(c) Do the job set-up procedure as specified in the removal of the sidewall panels,
refer to Ref. AMM T ask 25-13-44-000-802.
NOTE: This procedure is necessary for the removal of the glareshield Panel
211DW and Panel 212DW.
(2) Task A340-A-56-XX-5003-03001-540A-A (A340-A-56-XX-5003-03ZZZ-540Z-A)
Remove for Access the Glareshield Panel from the Aircraft, LH side

### Page 40

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 40
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 0.10 h
Minimum Number of person 1
Elapsed Time 0.10 h
Skills Airframe
Referenced Information
Manuals/Drawings References/Sheets
AMM 06-20-00, Page Block 001
SRM 51-42-00
Procedure
(a) Standard Practices given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 001.
2 Remove and install fasteners in accordance with Ref. SRM 51-42-00.
3 T ag all the parts you must remove and retain to make the subsequent
installation easier.
4 Put all the retained hardware in identified plastic bags and attach the bags
to the related unit.
(b) Remove the glareshield Panel 211DW, item (1), for access, refer to Ref. Fig.BE
Removal of the Glareshield Panel for Access, LH side.
1 Remove the Panel 413VU, item (4), refer to Ref. Fig.BE Removal of the
Glareshield Panel for Access, LH side:
1 PANEL   Item (4) Retain
2 SCREW   Item (6) Retain
2 WASHER   Item (5) Retain
2 Disconnect the electrical connector, item (13), from the Panel 413VU.
3 Remove the Panel 417VU, item (9), refer to Ref. Fig.BE Removal of the
Glareshield Panel for Access, LH side:
1 PANEL   Item (9) Retain
2 SCREW   Item (7) Retain
2 WASHER   Item (8) Retain
4 Disconnect the electrical connector, item (10), from the Panel 417VU.
5 Remove the glareshield Panel 211DW, item (1), refer to Ref. Fig.BE Removal
of the Glareshield Panel for Access, LH side:

### Page 41

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 41
a Remove:
2 SCREW   Item (11) Retain
2 WASHER   Item (12) Retain
1 SCREW   Item (3) Retain
1 WASHER   Item (2) Retain
b Loosen the fastener, item (14), refer to Ref. Fig.BE Removal of the
Glareshield Panel for Access, LH side, sheet 01, view B.
c Remove the glareshield Panel 211DW, item (1):
FIN 211DW
1 PANEL   Item (1) Retain

### Page 42

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B2Z-A-001-01 Fig.BE Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Removal of the Glareshield Panel for Access, LH side
Page 42
CONF ALL
A
A
B
B
(7)(8)
(9)
(10)
(11)
(12)
(13) (5) (6)
(4)
(3)(2)(1)
B
211DW
417VU
413VU
(14)
TYPICAL VIEW
ICN-A340-A-56XX5003-A-FAPE3-01B2Z-A-001-01

### Page 43

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 43
(3) Task A340-A-56-XX-5003-03001-311A-A (A340-A-56-XX-5003-03ZZZ-311Z-A)
Remove for Access the Glareshield Panel from the Aircraft, RH side
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 0.10 h
Minimum Number of person 1
Elapsed Time 0.10 h
Skills Airframe
Referenced Information
Manuals/Drawings References/Sheets
AMM 06-20-00, Page Block 001
SRM 51-42-00
Procedure
(a) Standard Practices given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 001.
2 Remove and install fasteners in accordance with Ref. SRM 51-42-00.
3 T ag all the parts you must remove and retain to make the subsequent
installation easier.
4 Put all the retained hardware in identified plastic bags and attach the bags
to the related unit.
(b) Remove the glareshield Panel 212DW, item (20), for access, refer to Ref. Fig.BF
Removal of the Glareshield Panel for Access, RH side.
1 Remove the Panel 414VU, item (16), refer to Ref. Fig.BF Removal of the
Glareshield Panel for Access, RH side:
1 PANEL   Item (16) Retain
2 SCREW   Item (6) Retain
2 WASHER   Item (5) Retain
2 Disconnect the electrical connector, item (17), from the Panel 414VU.
3 Remove the Panel 418VU, item (18), refer to Ref. Fig.BF Removal of the
Glareshield Panel for Access, RH side:
1 PANEL   Item (18) Retain
2 SCREW   Item (7) Retain
2 WASHER   Item (8) Retain
4 Disconnect the electrical connector, item (19), from the Panel 418VU.
5 Remove the glareshield Panel 212DW, item (20), refer to Ref. Fig.BF
Removal of the Glareshield Panel for Access, RH side:

### Page 44

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 44
a Remove:
2 SCREW   Item (11) Retain
2 WASHER   Item (12) Retain
1 SCREW   Item (3) Retain
1 WASHER   Item (2) Retain
b Loosen the fastener, item (14), refer to Ref. Fig.BF Removal of the
Glareshield Panel for Access, RH side, sheet 01, view B.
c Remove the glareshield Panel 212DW, item (20):
FIN 212DW
1 PANEL   Item (20) Retain

### Page 45

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B30-A-001-01 Fig.BF Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Preparation ofRemoval of the
Glareshield Panel for Access, RH side Page 45
CONF ALL
A
B
B
(7) (8)
(18)
(19)
(11)
(12)
(17)(5)(6)
(16)
(3) (2)
(20)
B
(14)
A
418VU
414VU
212DW
TYPICAL VIEW
ICN-A340-A-56XX5003-A-FAPE3-01B30-A-001-01

### Page 46

A340-500/600
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Page 46
C. PROCEDURE
(1) Task A340-A-56-XX-5003-01001-311A-A (A340-A-56-XX-5003-01ZZZ-311Z-A)
Do the Inspection of the LH side Front Windshield
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 1.10 h
Minimum Number of person 2
Elapsed Time 0.50 h
Skills Airframe
Material necessary to do the job
Aircraft standard tools
ITEM PART No. QTY (UM) KEYWORD DRAWING SEE NOTES
98D56003001000 1 WINDSHIE (1)
98D56003001001 1 HARNESS
98D56003001002 1 WINDSHIE (1)
NOTE(S)
(1): PN 98D56003001002 is alternative of the existing PN 98D56003001000.
Referenced Information
Manuals/Drawings References/Sheets
AMM
06-20-00, Page Block 001
T ask 20-16-00-912-801
24-53-00, Page Block 001
T ask 30-42-00-710-801
T ask 56-10-00-040-001
ESPM 20-54-50
MMEL 30-42-03A
NTM 51-90-00
VSB SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Procedure
NOTE: This procedure is to be done only if the LH side front windshield installed on
aircraft is in Group 1, refer to Ref. T ask set A340-A-56-XX-5003-01ZZZ-93BZ-A.
(a) Standard Practices given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 001.
2 For the protection of the connectors, contacts and terminals, refer to Ref.
ESPM 20-54-50.
3 For the circuit breaker safety practices, refer to Ref. AMM T ask 20-16-00-
912-801.

### Page 47

A340-500/600
SERVICE BULLETIN
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Page 47
(b) Do the inspection of the LH side front windshield for Group 1, refer to Ref.
Fig.FC Flow Chart at the compliance time defined in accordance with PLANNING
INFORMATION paragraph 1.E.(2):
1 Do a detailed visual inspection of the LH side front windshield from outside
to detect delamination and/or bubbles, refer to Ref. Fig.BA Criteria of
Delamination and Bubbles, LH side:
a If delamination and/or bubbles are visible:
<1> At outboard edge:
<a> Record the findings in the Inspection Report sheet, refer to
Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
<b> Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to Ref.
AMM T ask 56-10-00-040-001, and then fly under Ref.
MMEL 30-42-03A
Or
Do step (d) before next flight.
<2> At upper, inboard and lower edges, do a check for the width of
the delamination and/or bubbles from the weather seal around
the front windshield:
<a> If delamination and/or bubbles are above the criteria
defined in Ref. Fig.BA Criteria of Delamination and
Bubbles, LH side:
[1] Record the findings in the Inspection Report sheet,
refer to Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
[2] Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to
Ref. AMM T ask 56-10-00-040-001, and then fly
under Ref. MMEL 30-42-03A
Or
Do step (d) before next flight.
<b> If delamination and/or bubbles are not above the criteria
defined in Ref. Fig.BA Criteria of Delamination and
Bubbles, LH side:
[1] Record the findings in the Inspection Report sheet,
refer to Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
[2] Do step (b)2.
b If delamination and/or bubbles are not visible:
<1> Record the nil finding in the Inspection Report sheet, refer to
Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
<2> Do step (b)2.
2 Do the operational test of the windshield anti-icing and defogging, refer to
Ref. AMM T ask 30-42-00-710-801:
a If fault found, use dedicated TSM.
WARNING: MAKE SURE THAT THE CIRCUIT BREAKERS RELATED TO THE
WEATHER RADAR ARE OPENED, SAFETIED AND TAGGED.

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A340-500/600
SERVICE BULLETIN
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Page 48
3 Open, safety/lock and tag these circuit breakers:
PANEL DESIGNATION FIN LOCATION SEE NOTES
ANTI ICE WINDOWS L 4DG1
ANTI ICE WSHLD L 1DG1
WHC 1 5DG1
WXR 1 9SQ1
If installed, open, safety/lock and tag this circuit breaker:
PANEL DESIGNATION FIN LOCATION SEE NOTES
WXR 2 9SQ2
NOTE: For the circuit breaker location, refer to Ref. AMM 24-53-00, Page
Block 001.
4 Disconnect the windshield connector from the aircraft wiring, refer to Ref.
Fig.BI Disconnection/Connection of the Front Windshield Connector from
the Aircraft Wiring, LH side.
5 Open the connector in accordance with Ref. SAINT-GOBAIN (F0360) VSB
SPSA340-56-001 and refer to Ref. T ask A340-A-56-XX-5003-04ZZZ-311Z-A.
6 Do the detailed visual inspection of the connector in accordance with Ref.
SAINT-GOBAIN (F0360) VSB SPSA340-56-001 and refer to Ref. T ask A340-A-
56-XX-5003-04ZZZ-311Z-A:
NOTE: Record the result of inspection for all the connector visual
inspection steps in the Inspection Report sheet, in accordance with
Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
a If the connector cannot be opened for inspection:
<1> Close the connector in accordance with Ref. SAINT-GOBAIN
(F0360) VSB SPSA340-56-001 and refer to Ref. T ask A340-A-56-
XX-5003-04ZZZ-311Z-A.
<2> Connect the windshield connector to the aircraft wiring, refer
to Ref. Fig.BI Disconnection/Connection of the Front Windshield
Connector from the Aircraft Wiring, LH side.
<3> Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to Ref. AMM T ask
56-10-00-040-001, and then fly under Ref. MMEL 30-42-
03A
Or
Do step (d) before next flight.
b If the connector can be opened for inspection:
<1> Do a check for water ingress or corrosion in the windshield
connector:
NOTE: Refer to Ref. NTM 51-90-00 for using the recommended
endoscope or similar visual inspection aids.
<a> If water ingress or corrosion is found in the windshield
connector:

### Page 49

A340-500/600
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Page 49
[1] Close the connector in accordance with Ref. SAINT-
GOBAIN (F0360) VSB SPSA340-56-001 and refer to
Ref. T ask A340-A-56-XX-5003-04ZZZ-311Z-A.
[2] Connect the windshield connector to the aircraft
wiring, refer to Ref. Fig.BI Disconnection/Connection
of the Front Windshield Connector from the Aircraft
Wiring, LH side.
[3] Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to
Ref. AMM T ask 56-10-00-040-001, and then fly
under Ref. MMEL 30-42-03A.
Or
Do step (d) before next flight.
<b> If water ingress or corrosion is not found in the windshield
connector:
[1] Do step (b)6.
7 Close the connector in accordance with Ref. SAINT-GOBAIN (F0360) VSB
SPSA340-56-001 and refer to Ref. T ask A340-A-56-XX-5003-04ZZZ-311Z-A.
8 Connect the windshield connector to the aircraft wiring, refer to Ref. Fig.BI
Disconnection/Connection of the Front Windshield Connector from the
Aircraft Wiring, LH side.
9 Do the operational test of the windshield anti-icing and defogging, refer to
Ref. AMM T ask 30-42-00-710-801:
a If fault found, use dedicated TSM.
WARNING: MAKE SURE THAT THE CIRCUIT BREAKERS RELATED TO THE
WEATHER RADAR ARE OPENED, SAFETIED AND TAGGED.
10 Open, safety/lock and tag these circuit breakers:
PANEL DESIGNATION FIN LOCATION SEE NOTES
ANTI ICE WINDOWS L 4DG1
ANTI ICE WSHLD L 1DG1
WHC 1 5DG1
WXR 1 9SQ1
If installed, open, safety/lock and tag this circuit breaker:
PANEL DESIGNATION FIN LOCATION SEE NOTES
WXR 2 9SQ2
NOTE: For the circuit breaker location, refer to Ref. AMM 24-53-00, Page
Block 001.
11 Disconnect the windshield connector from the aircraft wiring, refer to Ref.
Fig.BI Disconnection/Connection of the Front Windshield Connector from
the Aircraft Wiring, LH side.
12 Do the dielectric test and then the insulation test, refer to Ref. Appendix
ELECTRICAL TESTS RESULT CHART:

### Page 50

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 50
a Remove a part of the weather seal over the metallic Z bar in
accordance with Ref. SAINT-GOBAIN (F0360) VSB SPSA340-56-001
and refer to Ref. T ask A340-A-56-XX-5003-03ZZZ-900Z-A.
WARNING: THE GSE TOOLS 98D56003001000, 98D56003001001
AND 98D56003001002 USE HIGH VOLTAGE DURING THE
TEST. BEFORE YOU START THE TEST, MAKE SURE THAT
ALL SAFETY PRECAUTIONS GIVEN IN THE TOOL USER
GUIDE ARE FOLLOWED. THE ELECTRICAL POWER IS
SUFFICIENTLY STRONG TO CAUSE AN INJURY OR KILL
YOU.
b Do the dielectric test (1500VAC during 1 minute) and the insulation
test (500VDC during 1 minute) and test on pin F of the connector, use
tools:
1 WINDSHIELD
INSPECTION
98D56003001000  
Or
1 WINDSHIELD
INSPECTION
98D56003001002  
And
1 HARNESS LR AND WB 98D56003001001  
NOTE: You must obey the instruction given in the GSE tool user
guide.
c Record the values in the Inspection Report sheet in accordance
with Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A and refer to Ref.
Appendix ELECTRICAL TESTS RESULT CHART.
d Connect the windshield connector to the aircraft wiring, refer to Ref.
Fig.BI Disconnection/Connection of the Front Windshield Connector
from the Aircraft Wiring, LH side.
e Examine the color classification of the results of the dielectric and
insulation tests, refer to Ref. Appendix ELECTRICAL TESTS RESULT
CHART:
<1> If the electrical tests result is in red area:
<a> Do step (c) or (d) before next flight.
<2> If the electrical tests result is in green or amber area:
<a> Do step (d) or do the steps that follow:
[1] Do the operational test of the windshield anti-icing
and defogging, refer to Ref. AMM T ask 30-42-00-710-
801:
[a] If fault found, use dedicated TSM.
[2] Repair the weather seal in accordance with Ref.
SAINT-GOBAIN (F0360) VSB SPSA340-56-001 and
refer to Ref. T ask A340-A-56-XX-5003-01ZZZ-690Z-A.
[3] Send the result to AIRBUS in accordance with Ref.
T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
[4] Do again the inspection of the LH side front
windshield for Group 1 at the compliance time

### Page 51

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 51
defined in accordance with PLANNING INFORMATION
paragraph 1.E.(2), refer to Ref. T ask A340-A-56-XX-
5003-01ZZZ-311Z-A.
(c) Do the operational test of the windshield anti-icing and defogging, refer to Ref.
AMM T ask 30-42-00-710-801 and Ref. Fig.FC Flow Chart at the compliance time
defined in accordance with PLANNING INFORMATION paragraph 1.E.(2).
1 If fault found, use dedicated TSM.
2 Repair the weather seal in accordance with Ref. SAINT-GOBAIN (F0360) VSB
SPSA340-56-001 and refer to Ref. T ask A340-A-56-XX-5003-01ZZZ-690Z-A.
3 Fly under MMEL:
- Deactivate the windshield de-icing, refer to Ref. AMM T ask 56-10-00-
040-001, and then fly under Ref. MMEL 30-42-03A
(d) Replace the damaged windshield with a spare windshield, refer to Ref. Fig.FC
Flow Chart at the compliance time defined in accordance with PLANNING
INFORMATION paragraph 1.E.(2):
1 If this Service Bulletin is not applicable for the PN of the spare windshield:
a Replace the damaged windshield with a spare windshield in
accordance with Ref. T ask set A340-A-56-XX-5003-01ZZZ-93CZ-A and
refer to Ref. Fig.FC Flow Chart.
b Send the windshield Inspection Report to AIRBUS (Monitored retrofit)
in accordance with Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
c No further action is necessary with this Service Bulletin.
2 If this Service Bulletin is applicable for the PN of the spare windshield:
a Do a check if the spare windshield was installed before on a different
aircraft:
<1> If the spare windshield was not installed before on a different
aircraft:
<a> Replace the damaged windshield with a spare windshield
in accordance with Ref. T ask set A340-A-56-XX-5003-
01ZZZ-93CZ-A and refer to Ref. Fig.FC Flow Chart.
<b> Send the windshield Inspection Report to AIRBUS
(Monitored retrofit) in accordance with Ref. T ask A340-A-
56-XX-5003-02ZZZ-90AZ-A.
<c> Do again the inspection of the LH side front windshield
at the compliance time defined in accordance with
PLANNING INFORMATION paragraph 1.E.(2), refer to Ref.
T ask A340-A-56-XX-5003-01ZZZ-311Z-A.
<2> If the spare windshield was installed before on a different
aircraft:
NOTE: The shop inspection is not applicable to windshields in
shop and in stock, which have an Authorized Release
Certificate (ARC) (Form One) from SAINT-GOBAIN SULLY
with the indication “Outer ply replacement” with a total
of 0FH/0FC since new or repair.
<a> Do the shop inspection of the spare windshield in
accordance with Ref. SAINT-GOBAIN (F0360) VSB

### Page 52

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 52
SPSA340-56-001 and refer to Ref. T ask A340-A-56-XX-
5003-05ZZZ-311Z-A:
[1] If there is finding during the shop inspection:
[a] Select another spare windshield and do step
(d) again.
[2] If there is no finding during the shop inspection:
[a] Replace the damaged windshield with a spare
windshield in accordance with Ref. T ask set
A340-A-56-XX-5003-01ZZZ-93CZ-A and refer to
Ref. Fig.FC Flow Chart.
[b] Send the windshield Inspection Report to
AIRBUS (Monitored retrofit) in accordance with
Ref. T ask A340-A-56-XX-5003-02ZZZ-90AZ-A.
[c] Do again the inspection of the LH side front
windshield at the compliance time defined
in accordance with PLANNING INFORMATION
paragraph 1.E.(2), refer to Ref. T ask A340-A-56-
XX-5003-01ZZZ-311Z-A.

### Page 53

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B4G-A-001-01 Fig.FC Sol.AA SHEET 1/2
REV 00 Nov 19/21 A340-56-5003Flow Chart
Page 53
CONF ALL
A
DO A DETAILED VISUAL INSPECTION OF THE
LH SIDE FRONT WINDSHIELD FROM OUTSIDE
TO DETECT DELAMINATION AND/OR BUBBLES
01
01
FRONT WINDSHIELD FOR GROUP 1
DO THE INSPECTION OF THE LH SIDE
ARE DELAMINATION AND/OR
BUBBLES VISIBLE AT OUTBOARD,
INBOARD, UPPER AND LOWER EDGES
OR ABOVE THE CRITERIA
DEFINED?
01
IN ACCORDANCE WITH VSB
DO THE DETAILED VISUAL INSPECTION OF THE CONNECTOR
CAN
CONNECTOR BE
OPENED FOR
INSPECTION?
YES
NO
IS WATER INGRESS
OR CORROSION FOUND
IN THE WINDSHIELD
CONNECTOR?
OR
B NO
NO
DE-ICING AND FLY UNDER
MMEL 30-42-03A
01
DEACTIVATE THE WINDSHIELD
YES
C
01
IN THE INSPECTION REPORT SHEET
INSULATION TEST AND RECORD THE VALUES
DO THE DIELECTRIC TEST AND THEN THE
YES
01
THE PURPOSE OF FLOWCHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE AND
COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS THE PRIMARY SOURCE FOR TASKS OR COMPLIANCE
TIMES GIVEN IN THIS SERVICE BULLETIN.
IN ACCORDANCE WITH PLANNING INFORMATION PARAGRAPH 1.E.(2).
NOTE:
ICN-A340-A-56XX5003-A-FAPE3-01B4G-A-001-01

### Page 54

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B4H-A-001-01 Fig.FC Sol.AA SHEET 2/2
REV 00 Nov 19/21 A340-56-5003Flow Chart
Page 54
CONF ALL
A
OR
REPAIR THE WEATHER SEAL
IN ACCORDANCE WITH VSB
01
DE-ICING AND FLY UNDER
MMEL 30-42-03A
01
DEACTIVATE THE WINDSHIELD
ARE THE
DIELECTRIC AND INSULATION
VALUES RECORDED IN
THE GREEN OR AMBER
AREA?
NO
YESOR
IS
THIS SERVICE BULLETIN
APPLICABLE FOR THE PN OF
THE SPARE WINDSHIELD?
01
REPORT TO AIRBUS (MONITORED RETROFIT)
SEND THE WINDSHIELD INSPECTION
NO FURTHER ACTION WITH
THIS SERVICE BULLETIN
SHOP
INSPECTION?
FINDING DURING
IS THERE ANY
YES
OF THE SPARE WINDSHIELD
DO THE SHOP INSPECTION
IN ACCORDANCE WITH VSB
01
NO
INSTALLED BEFORE ON A
DIFFERENT AIRCRAFT?
SPARE WINDSHIELD
WAS THE
YES
YES
REPORT TO AIRBUS (MONITORED RETROFIT) 01
SEND THE WINDSHIELD INSPECTION
DO THE INSPECTION AGAIN
AT THE COMPLIANCE TIME DEFINED 01
NO
DO A CHECK OF THE PN OF A SPARE WINDSHIELD
BEFORE THE REPLACEMENT OF THE
01DAMAGED WINDSHIELD
01
WINDSHIELD WITH THE 
REPLACE THE DAMAGED
SPARE WINDSHIELD
01
WINDSHIELD WITH THE 
REPLACE THE DAMAGED
SPARE WINDSHIELD
A
B
AC
OR
NO
B
01
WITH VSB
REPAIR THE WEATHER SEAL IN ACCORDANCE
DO THE INSPECTIONS AGAIN
AT THE COMPLIANCE TIME DEFINED 01
01
THE PURPOSE OF FLOWCHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE AND
COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS THE PRIMARY SOURCE FOR TASKS OR COMPLIANCE
TIMES GIVEN IN THIS SERVICE BULLETIN.
IN ACCORDANCE WITH PLANNING INFORMATION PARAGRAPH 1.E.(2).
NOTE:
ICN-A340-A-56XX5003-A-FAPE3-01B4H-A-001-01

### Page 55

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B2O-A-001-01 Fig.BA Sol.AA SHEET 1/2
REV 00 Nov 19/21 A340-56-5003Criteria of Delamination and Bubbles, LH side
Page 55
CONF ALL
,  Z211 Z212
FR1
FR11
A
INSPECTION AREA.
NOTE:
AREA WHERE THE DELAMINATION AND BUBBLES ARE PERMITTED.01
02 AREA WHERE THE DELAMINATION AND BUBBLES ARE NOT PERMITTED.
VIEW LOOKING AFT VIEW LOOKING AFT
75 mm
(2.953 in)
75 mm
(2.953 in)
A
A
20 mm
(0.787 in)
20 mm
(0.787 in)A
A
20 mm
(0.787 in)
A
AA
VIEW LOOKING AFT
02 3DG1
B
01
ICN-A340-A-56XX5003-A-FAPE3-01B2O-A-001-01

### Page 56

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B2P-A-001-01 Fig.BA Sol.AA SHEET 2/2
REV 00 Nov 19/21 A340-56-5003Criteria of Delamination and Bubbles, LH side
Page 56
CONF ALL
A A
TYPICAL VIEW
20 mm
(0.787 in)
POSSIBLE LOCATIONS OF
DELAMINATION/BUBBLES
WEATHER SEAL
WINDSHIELD
TYPICAL VIEW
EXAMPLE OF DELAMINATION
AND BUBBLES FINDINGS
FROM OUTSIDE, USE A RULER TO MEASURE 03
THE WIDTH FROM THE WEATHER SEAL EDGE.
03
NOTE:
B
ICN-A340-A-56XX5003-A-FAPE3-01B2P-A-001-01

### Page 57

A340-500/600
SERVICE BULLETIN
Figure ICN-A340-A-56XX5003-A-FAPE3-01B3P-A-001-01 Fig.BI Sol.AA SHEET 1/1
REV 00 Nov 19/21 A340-56-5003Disconnection/Connection of the Front Windshield
Connector from the Aircraft Wiring, LH side Page 57
CONF ALL
EXAMPLE OF THE WINDSHIELD
HARNESS PLUG CONNECTED
TO THE WINDSHIELD CONNECTOR
VIEW LOOKING DOWN EXAMPLE OF THE WINDSHIELD
HARNESS PLUG DISCONNECTED
FROM THE WINDSHIELD CONNECTOR
VIEW LOOKING DOWN
A
F
W
D
F
W
D B
A B
ICN-A340-A-56XX5003-A-FAPE3-01B3P-A-001-01

### Page 58

A340-500/600
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Page 58
(2) Task A340-A-56-XX-5003-02001-311A-A (A340-A-56-XX-5003-02ZZZ-311Z-A)
Do the Inspection of the RH side Front Windshield
Job Set-Up Information
Working Area
Impacted Zone Access / Work Location
210
Manpower/Resources/Skills
Man-hours 1.10 h
Minimum Number of person 1
Elapsed Time 0.55 h
Skills Airframe
Material necessary to do the job
Aircraft standard tools
ITEM PART No. QTY (UM) KEYWORD DRAWING SEE NOTES
98D56003001000 1 WINDSHIE (1)
98D56003001001 1 HARNESS
98D56003001002 1 WINDSHIE (1)
NOTE(S)
(1): PN 98D56003001002 is alternative of the existing PN 98D56003001000.
Referenced Information
Manuals/Drawings References/Sheets
AMM
06-20-00, Page Block 001
T ask 20-16-00-912-801
24-53-00, Page Block 001
T ask 30-42-00-710-801
T ask 56-10-00-040-001
ESPM 20-54-50
MMEL 30-42-03A
NTM 51-90-00
VSB SAINT-GOBAIN (F0360) VSB SPSA340-56-001
Procedure
NOTE: This procedure is to be done only if the RH side front windshield installed on
aircraft is in Group 1, refer to Ref. T ask set A340-A-56-XX-5003-01ZZZ-93BZ-A.
(a) Standard Practices given in this procedure:
1 For the identification of zones, refer to Ref. AMM 06-20-00, Page Block 001.
2 For the protection of the connectors, contacts and terminals, refer to Ref.
ESPM 20-54-50.
3 For the circuit breaker safety practices, refer to Ref. AMM T ask 20-16-00-
912-801.

### Page 59

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 59
(b) Do the inspection of the RH side front windshield for Group 1, refer to Ref.
Fig.FD Flow Chart at the compliance time defined in accordance with PLANNING
INFORMATION paragraph 1.E.(2):
1 Do a detailed visual inspection of the RH side front windshield from outside
to detect delamination and/or bubbles, refer to Ref. Fig.BB Criteria of
Delamination and Bubbles, RH side:
a If delamination and/or bubbles are visible:
<1> At outboard edge:
<a> Record the findings in the Inspection Report sheet, refer to
Ref. T ask A340-A-56-XX-5003-03ZZZ-90AZ-A.
<b> Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to Ref.
AMM T ask 56-10-00-040-001, and then fly under Ref.
MMEL 30-42-03A
Or
Do step (d) before next flight.
<2> At upper, inboard and lower edges, do a check for the width of
the delamination and/or bubbles from the weather seal around
the front windshield:
<a> If delamination and/or bubbles are above the criteria
defined in Ref. Fig.BB Criteria of Delamination and
Bubbles, RH side:
[1] Record the findings in the Inspection Report sheet,
refer to Ref. T ask A340-A-56-XX-5003-03ZZZ-90AZ-A.
[2] Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to
Ref. AMM T ask 56-10-00-040-001, and then fly
under Ref. MMEL 30-42-03A
Or
Do step (d) before next flight.
<b> If delamination and/or bubbles are not above the criteria
defined in Ref. Fig.BB Criteria of Delamination and
Bubbles, RH side:
[1] Record the findings in the Inspection Report sheet,
refer to Ref. T ask A340-A-56-XX-5003-03ZZZ-90AZ-A.
[2] Do step (b)2.
b If delamination and/or bubbles are not visible:
<1> Record the nil finding in the Inspection Report sheet, refer to
Ref. T ask A340-A-56-XX-5003-03ZZZ-90AZ-A.
<2> Do step (b)2.
2 Do the operational test of the windshield anti-icing and defogging, refer to
Ref. AMM T ask 30-42-00-710-801:
a If fault found, use dedicated TSM.
WARNING: MAKE SURE THAT THE CIRCUIT BREAKERS RELATED TO THE
WEATHER RADAR ARE OPENED, SAFETIED AND TAGGED.

### Page 60

A340-500/600
SERVICE BULLETIN
REV 00 Nov 19/21 A340-56-5003
Page 60
3 Open, safety/lock and tag these circuit breakers:
PANEL DESIGNATION FIN LOCATION SEE NOTES
ANTI ICE WSHLD R 1DG2
ANTI ICE WINDOWS R 4DG2
WHC 2 5DG2
WXR 1 9SQ1
If installed, open, safety/lock and tag this circuit breaker:
PANEL DESIGNATION FIN LOCATION SEE NOTES
WXR 2 9SQ2
NOTE: For the circuit breaker location, refer to Ref. AMM 24-53-00, Page
Block 001.
4 Disconnect the windshield connector from the aircraft wiring, refer to Ref.
Fig.BJ Disconnection/Connection of the Front Windshield Connector from
the Aircraft Wiring, RH side.
5 Open the connector in accordance with Ref. SAINT-GOBAIN (F0360) VSB
SPSA340-56-001 and refer to Ref. T ask A340-A-56-XX-5003-04ZZZ-311Z-A.
6 Do the detailed visual inspection of the connector in accordance with Ref.
SAINT-GOBAIN (F0360) VSB SPSA340-56-001 and refer to Ref. T ask A340-A-
56-XX-5003-04ZZZ-311Z-A:
NOTE: Record the result of inspection for all the connector visual
inspection steps in the Inspection Report sheet, in accordance with
Ref. T ask A340-A-56-XX-5003-03ZZZ-90AZ-A.
a If the connector cannot be opened for inspection:
<1> Close the connector in accordance with Ref. SAINT-GOBAIN
(F0360) VSB SPSA340-56-001 and refer to Ref. T ask A340-A-56-
XX-5003-04ZZZ-311Z-A.
<2> Connect the windshield connector to the aircraft wiring, refer
to Ref. Fig.BJ Disconnection/Connection of the Front Windshield
Connector from the Aircraft Wiring, RH side.
<3> Fly under MMEL before next flight:
- Deactivate the windshield de-icing, refer to Ref. AMM T ask
56-10-00-040-001, and then fly under Ref. MMEL 30-42-
03A
Or
Do step (d) before next flight.
b If the connector can be opened for inspection:
<1> Do a check for water ingress or corrosion in the windshield
connector:
NOTE: Refer to Ref. NTM 51-90-00 for using the recommended
endoscope or similar visual inspection aids.
<a> If water ingress or corrosion is found in the windshield
connector:

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