# Airbus All Operators Transmission A71P016-19

Copy: No revision named ("AOT A71P016-19"), 16 pages: PDF https://openairdocs.org/files/sha256/be/29/be29a9dab89004a0270a9f17c1dd17b46aa297019d8d2739a680ab6c532f8ebf; text https://openairdocs.org/service-documents/airbus/aot-a71p016-19/file/be29a9dab890.md. Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2019-0606, the docket of AD 2019-16-03. Not covered by OpenAirDocs’ CC0 dedication.

## Details

- Manufacturer: [Airbus](https://openairdocs.org/service-documents/airbus.md)
- Type: Other document (All Operators Transmission)
- Number: A71P016-19
- Page: https://openairdocs.org/service-documents/airbus/aot-a71p016-19

## Text (16 pages)

Rights: © Airbus S.A.S. Filed by the FAA in regulations.gov docket FAA-2019-0606, the docket of AD 2019-16-03. Not covered by OpenAirDocs’ CC0 dedication. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

CUSTOMER SERVICES DIRECTORATE
2 ROND POINT EMILE DEWOITINE
31700 BLAGNAC FRANCE
TELEPHONE + 33 (0)5 61 93 33 33
ALERT OPERATORS TRANSMISSION - AOT
AOT ref: A71P016-19 Rev 00 Page 1 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
SUBJECT: ATA 71 – TRENT XWB-75 / -84 / -97 - ENGINE MOUNTS AND THRUST LINKS WASHERS
AIRCRAFT TYPE: A350
OUR REF.: A71P016-19 Rev 00 dated 15-JUL-2019
1. AIRCRAFT AFFECTED
A350-900
Operator MSN
AAR 0094, 0117, 0144, 0176, 0198, 0218, 0224, 0234, 
0301
CAL 0049, 0057, 0066, 0073, 0092, 0105, 0121, 0138, 
0151, 0162, 0179, 0191, 0208, 0239
CCA 0167, 0178, 0217, 0231, 0240, 0247, 0268, 0284, 
0295, 0311
CES 0248, 0261, 0269, 0272, 0291, 0307
CHH 0098, 0112, 0226, 0245
CPA 0029, 0032, 0034, 0038, 0039, 0046, 0053, 0058, 
0061, 0070, 0072, 0075, 0085, 0093, 0101, 0109, 
0119, 0128, 0137, 0148, 0154, 0155
CRK 0124, 0153, 0168, 0187, 0235, 0256
CSC 0052, 0055, 0060, 0281
CSN 0318
DAL 0115, 0135, 0149, 0160, 0164, 0175, 0182, 0190, 
0199, 0204, 0210, 0267, 0277
DLH 0074, 0080, 0087, 0127, 0136, 0146, 0174, 0184, 
0202, 0209, 0212, 0255, 0287, 0292, 
ETH 0040, 0043, 0089, 0103, 0120, 0147, 0180, 0196, 
0205, 0259, 0289, 0310
EVE 0293
FBU 0005, 0193, 0325
FIN 0018, 0019, 0020, 0022, 0023, 0028, 0051, 0097, 
0104, 0113, 0134, 0264, 0273, 0300, 
FWI 0082, 0091
HVN 0014, 0015, 0016, 0017, 0056, 0067, 0086, 0129, 
0150, 0173, 0192, 0197, 0279, 0297
IBE 0219, 0227, 0271, 0302, 0312
JAL 0321
MAS 0159, 0165, 0183, 0195, 0203, 0213
MAU 0145, 0157
PAL 0221, 0228, 0236, 0243, 0280, 0303
QTR 0006, 0007, 0008, 0009, 0010, 0011, 0012, 0013, 
0021, 0025, 0033, 0036, 0042, 0047, 0063, 0064, 
0069, 0076, 0078, 0079, 0083, 0090, 0100, 0106, 
0114, 0126, 0132, 0143, 0163, 0172, 0207, 0211, 
0214, 0237, 0249, 0265

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 2 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
SIA 0026, 0030, 0031, 0037, 0041, 0054, 0062, 0068, 
0077, 0081, 0084, 0096, 0099, 0107, 0116, 0122, 
0133, 0140, 0158, 0170, 0186, 0216, 0220, 0223, 
0230, 0232, 0238, 0244, 0254, 0263, 0276, 0278, 
0294, 0305, 0309, 0316, 0322
TAM 0024, 0027, 0035, 0045, 0048, 0200, 0250
THA 0044, 0050, 0095, 0111, 0123, 0130, 0142, 0177, 
0181, 0185, 0189, 0201
A350-1000
Operator MSN
CPA 0118, 0169, 0188, 0206, 0225, 0233, 0252,0258, 
0262, 0286, 0296 and 0306
QTR 0088, 0102, 0110, 00125, 0141, 0161, 0215,0229
and 0241
ETD 0290
2. REFERENCED DOCUMENTATION
2.1 APPENDIX
2.2 REFERENCES
Ref 1: A71P015-19 Rev 00 dated 08-JUL-2019
Ref 2: TASK A350-A-71-13-XX-00001-398A-A Opening of the Fan Cowl Doors with the Power Door
Opening System (PDOS)
Ref 3: TASK A350-A-71-13-XX-02001-398A-A Manual Opening of the Fan Cowl Doors
Ref 4: TASK A350-A-78-3X-XX-00001-343A-A Thrust Reverser (T/R) Inhibition Procedure
Ref 5: TASK A350-A-78-3X-XX-00001-398A-A Opening of the Thrust Reverser (T/R) Cowls with the 
Power Door Opening System (PDOS)
Ref 6: TASK A350-A-71-13-XX-01001-398A-A Closing of the Fan Cowl Doors with the Power Door
Opening System (PDOS)
Ref 7: TASK A350-A-71-13-XX-03001-398A-A Manual Closing of the Fan Cowl Doors
Ref 8: TASK A350-A-78-3X-XX-01001-398A-A Closing of the Thrust Reverser (T/R) Cowls with the 
Power Door Opening System (PDOS)
Ref 9: TASK A350-A-78-3X-XX-01001-343A-A Thrust Reverser (T/R) Disinhibition Procedure
3. REASON
3.1 FACTS
An A350-1000 in-service engine has been found with a front engine mount pin having moved axially 
out of place.
Investigations have revealed that incorrect washers P/N KH52819 were installed on the LH and RH 
pins of this engine mount. The correct washers to be installed on the front engine mount is P/N 
FK30900 (bigger). The washers P/N KH52819 (smaller) are normally to be installed on the thrust 
links. 
Subsequently AOT Ref 1 has been issued to provide A350-1000 operators with instructions to check 
the washers installed on the front engine mount pins primary locations.

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 3 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
3.2 CONSEQUENCES
There are 2 washers per pin on the Front Engine Mount:
Figure 1: Front Engine Mount Pin Assembly
With the incorrect washers installed (with an outer diameter smaller than the pin diameter), the pins 
can move axially and potentially become completely disengaged. 
The engine mount assembly has a fail-safe design:
Loads are carried by two links (Left and Right positions) and, in case of failure, a third “fail-safe” link 
pin (centre position) is activated and takes the loads.
In the worst-case scenario, full disengagement of one of the pins could lead to activation of the fail-
safe load path. 
3.3 AIM
Based on the conclusion of the investigation, the operators are requested to inspect the A350 fleet, to 
ensure that the correct engine mount washer kits are installed on: 
o The Trent XWB-75 and -84 front engine mount primary pins
o The Trent XWB-75 / -84 / -97 rear engine mount primary pins and thrust links pins  
4. SHORT TERM ACTION
4.1 PLANNING AND MANPOWER
4.1.1 ACCOMPLISHMENT TIMESCALE
The instructions provided in this AOT have to be performed before 31-AUG-2019 or before next flight, 
whichever comes latest.
4.2 DESCRIPTION
4.2.1 ACCESS

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 4 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
In order to access to the Front Engine Mount area:
- The Fan Cowls have to be opened as per Ref 2 or Ref 3
In order to access the Rear Engine Mount and Thrust Links area:
- The Thrust Reverser has to be inhibited as per Ref 4
- The Fan Cowls have to be opened as per Ref 2 or Ref 3
- The Thrust Reverser Cowls have to be opened as per Ref 5
4.2.2 INSPECTION REQUIREMENTS
The purpose of this inspection is to confirm that the correct washers are installed. Additional check or 
reporting regarding the condition of the parts is not required. This should be managed separately, in 
accordance with the relevant MPD tasks.
In locations where visual access to the Part Number (P/N) of the washers is restricted, it is possible to use 
a camera or borescope to take a picture of the washers and then read the P/N from the picture. 
1) TRENT XWB-75 / -84 Inspection
On Engine 1 and Engine 2, perform a visual inspection of the primary pins washers:
A) Front Mount Washers
Visual inspection to confirm that all 8 primary pins washers installed on the front mount are:
- The correct P/N FK30900, or
- That the assembly visually corresponds to the correct picture, or
- That the washers outer diameter measures 47,0 – 49,0 mm

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 5 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
Figure 2: Washers (8) to be inspected on Front Engine Mount
Figure 3: Incorrect Installation (washer Outer Diameter is smaller than bushing Inner Diameter)
Bushing is visible around the washer

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 6 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
Figure 4: P/N FK30900 Correct Installation (washer Outer Diameter is larger than bushing Inner 
Diameter)
Bushing is not visible around the washer

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 7 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
B) Thrust Links Washers
Visual inspection to confirm that all 4 washers installed on the thrust link are:
- The correct P/N FK30900, or 
- That the assembly visually corresponds to the correct picture, or
- That the washers outer diameter measures 47,0 – 49,0 mm 
Figure 5: Washers (4) to be inspected on Thrust Links

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 8 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
C) Rear Mount Washers
Visual inspection to confirm that all primary pins washers installed on the rear mount are:
- The correct P/N (depending on the particular configuration, as per below details), or
- That the visual inspection corresponds to the correct picture  or
- That the washer outer diameter measures are within the range specified for each configuration, 
as detailed below:
PART 1 - Refer to Figures 6 & 7
Pre SB 71-J014 
Correct P/N KH17548
Washers outer diameter measures 67,0 – 69,0 mm 
Post SB 71-J014 
Correct P/N KH34697
Washers outer diameter measures 62,9 – 64,9 mm 
Figure 6: Washers (12) to be inspected on the Rear Mount

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 9 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
Figure 7: P/N KH34697 and KH17548 Correct Installation (washer Outer Diameter is larger than 
bushing Inner Diameter)

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 10 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
PART 2 
Pre SB 71-J014 – Refer to Figure 8
Correct P/N FK30900
Washers outer diameter measures 47,0 – 49,0 mm 
Figure 8: Washers (2) to be inspected on the Rear Mount
Post SB 71-J014 – Refer to Figure 9
Correct P/N FK30900
Washers outer diameter measures 47,0 – 49,0 mm 
Figure 9: Washers (3) to be inspected on the Rear Mount

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 11 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
2) TRENT XWB-97 Inspection
On Engine 1 and Engine 2, perform a visual inspection of the primary pins washers:
A) Rear Mount Washers 
Visual inspection to confirm that all washers installed on the rear mount are:
- The correct P/N as per the location as described below, or
- That the visual inspection corresponds to the correct picture, or
- That the washers diameter measures within the specified range
PART 1 
Correct P/N KH51586
Washers outer diameter measures 56,0 – 58,0 mm 
Figure 10: Washers (3) to be inspected on the Rear Mount
PART 2
Correct P/N KH51586
Washers outer diameter measures 56,0 – 58,0 mm 
Figure 11: Washers (2) to be inspected on the Rear Mount

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 12 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
PART 3
Correct P/N KH34697
Washers outer diameter measures 62,9 – 64,9 mm 
Figure 12: Washers (2) to be inspected on the Rear Mount
PART 4
Correct P/N KH51586
Washers outer diameter measures 56,0 – 58,0 mm
Figure 13: Washer (1) to be inspected on the Rear Mount

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 13 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
Figure 14: P/N KH51586 and KH34697 Correct Installation (washer Outer Diameter is larger than 
bushing Inner Diameter)

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 14 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
B) Thrust Links Washers
Visual inspection to confirm that all 4 washers installed on the thrust link are:
- The correct P/N KH52819, or
- That the assembly visually corresponds to the correct picture, or
- That the washers outer diameter measures 38,6 – 40,6 mm
Figure 15: Washers (4) to be inspected on the Thrust Links
  Figure 16:  KH52819 located close      Figure 17: KH52819 located on the engine
  to the rear mount – correct (The two            interface – correct (The two washers
  washers on the left side of Figure 15)      on the right side of Figure 15)

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ALERT OPERATORS TRANSMISSION - AOT 
AOT ref: A71P016-19 Rev 00 Page 15 of 16 Date: 15-JUL-2019
© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT
4.2.3 CLOSE UP
The Thrust Reverser Cowls have to be closed as per Ref 8.
The Fan Cowls have to be closed as per Ref 6 or Ref 7.
The Thrust Reverser has to be disinhibited as per Ref 9.
4.2.4 FINDINGS
1) If the installed washer is correct
a. No further action is required
2) If the installed washer is incorrect
a. If the pin is in place, replace the washer with a correct one 
b. If the pin has moved axially, please contact AIRBUS for further disposition
3) Report to AIRBUS the compliance status and all the findings following the application of this AOT
Inspections which took place before issuance of this AOT (P/N confirmation or visual inspection or 
measurement performed) can be used for compliance, provided that there has been no engine change 
since the inspection.
4.3 SPARES AND TOOLING
Tools necessary to carry out the inspection:
- A means to access the engine mounts and thrust links
- Optionally, a means to measure the diameter with an accuracy of +/- 1mm
Parts needed:
- Washers potentially required:
oFK30900
oKH17548
oKH34697
oKH51586
oKH52819
5. AOT APPROVAL
The technical content of this document is approved under the authority of DOA nr. EASA.21J.031.
6. REPORTING
Questions about this AOT are to be addressed to Airbus Customer Services through TechRequest on 
Airbus World, selecting Engineering Domain, Engineering Support Section and ATA 71-20/Topic
A71P016-19.
As per latest reporting policy (Ref to OIT 999.0018/16), inspection results (with or without findings) are to 
be addressed to Airbus Customer Services through the generic e-mail address:  
inspection.results@airbus.com.
Best Regards,
Christian FREMONT
VICE PRESIDENT ENGINEERING SUPPORT
CUSTOMER SERVICES
Stéphane GOSSELIN
VICE PRESIDENT A350  PROGRAMME
CUSTOMER SERVICES

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© AIRBUS S.A.S. 2019. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY DOCUMENT

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