# Boeing Alert Service Bulletin 747-53A2862: Revision 1

- Rights: © The Boeing Company. Filed by the FAA in regulations.gov docket FAA-2015-8429; AD 2016-16-10 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication.
- Document: [Boeing Alert Service Bulletin 747-53A2862](https://openairdocs.org/service-documents/boeing/747-53a2862.md)
- Title as filed: Boeing Service Information
- Pages: 366
- PDF: https://openairdocs.org/files/sha256/8d/81/8d81bc5df324950879fd823f0efdff571eeabcd5a4869a5ee36c9d960338337a
- Page: https://openairdocs.org/service-documents/boeing/747-53a2862/file/8d81bc5df324

## Text

Some pages are OCR from a scan. OCR can misread letters and numbers. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

Commercial 
Airplanes
747
Service Bulletin
ALERT
Number: 747-53A2862
Original Issue: April 03, 2014
Revision 1: July 24, 2015
ATA System: 5300
SUBJECT: FUSELAGE - Main Frame - STA 320 Crown Frame and Window Post #3 - Inspection
and Repair
Export of this technology is controlled under the United States Export Administration Regulations (EAR) (15
CFR 300-774). An export license may be required before it is used for development, production or use by foreign
persons from specific countries. The controller of this data has the individual responsibility to abide by all export
laws.
9E991ECCN:
BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET
Copyright © 2014 Boeing.
Unpublished Work. All Rights Reserved.
Treatment of this document and its content is governed by contract with Boeing. Rights to use this document
are licensed on a per aircraft basis and such rights may not be transferable. For more information, contact The
Boeing Company.
Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, 787, Dreamliner,
BBJ, DC-8, DC-9, DC-10, KC-10, KC-46, KDC-10, MD-10, MD-11, MD-80, MD-88, MD-90, P-8, Poseidon and
Boeing liveries are all trademarks owned by The Boeing Company; and no trademark license is granted in
connection with this document unless provided in writing by Boeing.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
1 of 366
4.0

### Page 2

Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
2 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT
BLANK PAGE

### Page 3

Table of Contents
Revision Transmittal Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1. PLANNING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
A. Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1. Airplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2. Spares Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Concurrent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
D. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E. Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
F. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
G. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
H. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
I. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
J. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
1. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2. Data Supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3. Installation Drawings Used in the Preparation of this Service Bulletin: . . . . . . . . . . . 41
K. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
L. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
M. Software Accomplishment Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2. MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
A. Material - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
B. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
C. Parts Necessary for Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
1. Kits/Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2. Parts and Materials Supplied by the Operator . . . . . . . . . . . . . . . . . . . . . . . . 53
3. Parts Modified and Reidentified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4. Parts Removed and Not Replaced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
D. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
E. Special Tooling - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
F. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . . . 54
3. ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
A. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
B. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
FIGURE 1: ACCESS WITH DRIPSHIELD MODIFICATION [Group 1-2] . . . . . . . . . . . . . . . . . 69
FIGURE 2: ACCESS WITH DRIPSHIELD MODIFICATION [Group 3-4] . . . . . . . . . . . . . . . . . 95
FIGURE 3: INSPECTION OF STA 320 CROWN FRAME, WINDOW POST#3 AND WINDOW UPPER SILL
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
FIGURE 4: DISASSEMBLE STRUCTURE - LEFT SIDE [Group 1-2] . . . . . . . . . . . . . . . . . . 138
FIGURE 5: DISASSEMBLE STRUCTURE - RIGHT SIDE  [Group 1-2] . . . . . . . . . . . . . . . . . 146
FIGURE 6: REMOVE FRAME INNER CHORD  [Group 1, Configuration 1; Group 2] . . . . . . . . . 154
FIGURE 7: REMOVE FRAME INNER CHORD [Group 1, Configuration 2] . . . . . . . . . . . . . . . 158
FIGURE 8: SILL CHORD TRIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
FIGURE 9: REPLACE FRAME INNER CHORD + OUTBOARD WEB - LEFT SIDE  [Group 1-2] . . . 168
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
3 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 4

FIGURE 10: REPLACE FRAME INNER CHORD + OUTBOARD WEB - RIGHT SIDE  [Group 1-2] . . 187
FIGURE 11: REPLACE FRAME OUTBOARD WEB ONLY - LEFT SIDE [Group 1-2] . . . . . . . . . . 206
FIGURE 12: REPLACE FRAME OUTBOARD WEB ONLY - RIGHT SIDE  [Group 1-2] . . . . . . . . . 215
FIGURE 13: DISASSEMBLE STRUCTURE - LEFT SIDE [Group 3-4] . . . . . . . . . . . . . . . . . . 224
FIGURE 14: DISASSEMBLE STRUCTURE - RIGHT SIDE  [Group 3-4] . . . . . . . . . . . . . . . . . 233
FIGURE 15: REMOVE FRAME INNER CHORD  [Group 3, Configuration 1; Group 4] . . . . . . . . . 242
FIGURE 16: REMOVE FRAME INNER CHORD [Group 3, Configuration 2] . . . . . . . . . . . . . . . 246
FIGURE 17: REPLACE FRAME INNER CHORD + OUTBOARD WEB - LEFT SIDE  [Group 3-4] . . . 250
FIGURE 18: REPLACE FRAME INNER CHORD + OUTBOARD WEB - RIGHT SIDE  [Group 3-4] . . 267
FIGURE 19: REPLACE FRAME OUTBOARD WEB ONLY - LEFT SIDE [Group 3-4] . . . . . . . . . . 284
FIGURE 20: REPLACE FRAME OUTBOARD WEB ONLY - RIGHT SIDE  [Group 3-4] . . . . . . . . . 293
FIGURE 21: ACCESS / RESTORE WITH DRIPSHIELD REMOVAL . . . . . . . . . . . . . . . . . . . 302
FIGURE 22: DRIPSHIELD RESTORE [Group 1-2] . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
FIGURE 23: DRIPSHIELD RESTORE [Group 3-4] . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
FIGURE 24: SILL PANEL REMOVE / REINSTALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
FIGURE 25: INSPECTION OF STA 340 FRAME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
FIGURE 26: OVERSIZE FASTENERS FOR PART 5, PART 6 AND PART 7 REPAIRS . . . . . . . . 336
FIGURE 27: FASTENER REWORK  [Group 1-2] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
FIGURE 28: FASTENER REWORK  [Group 3-4] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
FIGURE 29: DRIPSHIELD BRACKET MODIFICATION OR FABRICATION . . . . . . . . . . . . . . . 355
APPENDIX A: PATTERN FOR FIBERGLASS PLIES OF SPLICE STRAP [Group 1-2] . . . . . . . . . . 358
APPENDIX B: PATTERN FOR FIBERGLASS PLIES OF SPLICE STRAP [Group 3-4] . . . . . . . . . . 359
APPENDIX C: LOGIC DIAGRAM SUPPLEMENT TO PARAGRAPH 1.E., COMPLIANCE . . . . . . . . 361
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
4 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 5

Commercial 
Airplanes
747
Service Bulletin
ALERT
Revision Transmittal SheetNumber: 747-53A2862Original Issue: April 03, 2014
Revision 1: July 24, 2015
ATA System: 5300
SUBJECT: FUSELAGE - Main Frame - STA 320 Crown Frame and Window Post #3 - Inspection
and Repair
This revision includes all pages of the service bulletin.
COMPLIANCE INFORMATION RELATED TO THIS REVISION
Effects of this Revision on airplanes on which the Original Issue was previously accomplished:
ActionConditionGroup
Do PART 11 of Paragraph 3.B.,
Work Instructions in accordance with
Paragraph 1.E., Compliance.
If any of the following conditions apply:
– The STA 320 crown frame outboard web, inner chord,
or both were replaced in accordance with PART 5, PART
6 or PART 7 respectively of Paragraph 3.B., Work Instruc-
tions of the Original Issue of this service bulletin.
– An oversize fastener repair was done in accordance with
PART 1 of Paragraph 3.B., Work Instructions of the
Original Issue of this service bulletin at specific fastener
hole(s) identified in the Original Issue of this service
bulletin as follows:
Group 1, 2 airplanes: Hole #11 or Hole #15.
Group 3, 4 airplanes: Hole #11.
All
(a) (b)
(a) The work given in PART 11 is to remove specific bolts installed in accordance with the Original Issue of
this service bulletin and at each location to install a bolt with a countersunk washer under the head. The
countersunk washer is needed to accommodate the fillet radius of the bolt. Instruction to install the coun-
tersunk washer was inadvertently omitted from the Original Issue of this service bulletin.
(b) The work given in PART 11 can be done with the next repeat inspection of the STA 320 crown frame.
See Paragraph 1.D., Description for more information.
The Federal Aviation Administration (FAA) will possibly release an Airworthiness Directive related to this service
bulletin. The Airworthiness Directive will make the compliance tasks and times given in this service bulletin
mandatory.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
5 of 366

### Page 6

REASON FOR REVISION
This revision is sent to give changed instruction and compliance times for the inspections given in this service
bulletin. The inspections given in this service bulletin have been changed as a result of additional structural
analysis performed by Boeing and because a frame crack has been found outside of the inspection area specified
in the original issue of this service bulletin.
After the original issue of this service bulletin Boeing conducted a more refined structural analysis of the fuselage
crown area around STA 320 and this analysis shows that the structural integrity of the fuselage will be maintained
with more crack damage than was shown by previous analysis. This result allows for an increase in the level of
crack damage that must be detected with the inspections given in this service bulletin. Accordingly, the open
hole High Frequency Eddy Current (HFEC) inspection for cracks in the STA 320 frame and Window Post #3
specified in the original issue of this service bulletin has been eliminated and replaced by an inspection for more
extensive crack damage. Inspections accomplished in accordance with this revision will be done with Detailed
and Surface HFEC inspection procedures only. Also, the compliance times for the initial and repeat inspections
have been extended with this revision.
Also, the area of the STA 320 crown frame to be inspected for cracks in accordance with this service bulletin
has been extended inboard by approximately 6 inches because a frame crack was found outside of the inspection
area specified in the original issue of this service bulletin. Also, a Surface HFEC inspection for cracks in the
upper sill chord adjacent to the STA 320 crown frame has been added to this service bulletin because such
cracks have been found previously and because it is necessary to consider and limit possible damage to this
adjacent structure given the changes discussed above to relax the inspection of the STA 320 crown frame.
This revision also gives changes to the work instruction for the dripshield modification. The dripshield modification
is included in this service bulletin to give an alternative method of access for the structural inspection. The
configuration created by the dripshield modification has not been changed with this revision, but the instruction
for the modification has been changed to incorporate findings from the initial accomplishment of the modification
which was done as a part of the service bulletin validation program.
These sections were changed:
1. Paragraph 1.C., Reason: Updated service history data and added reasons for Revision 1.
2. Paragraph 1.D., Description: Revised description of inspection work and added a table to describe the
effects of Revision 1 on airplanes changed in accordance with the Original Issue of this service bulletin.
3. Paragraph 1.E., Compliance: Revised Compliance Tables to reflect changes to inspection instruction
and compliance times. Added Compliance Tables to cover "more work" associated with Revision 1 for
airplanes changed in accordance with the Original Issue of this service bulletin.
4. Paragraph 1.G., Manpower: Added estimate for new Figure 25 inspection of left or right side of the
STA 340 frame. Also revised estimates for the STA 320 frame inspection (Figure 3). Also revised the
estimate for the dripshield modification for Group 3, 4 (Figures 2, 23) to reflect the fact that separate
forward and aft splice straps are fabricated for Group 1, 2.
5. Paragraph 1.J.3.,Installation Drawings Used in the Preparation of this Service Bulletin: Added drawing
reference for STA 340 frame installation.
6. Paragraph 2.C., Parts Necessary for Each Airplane: Identified superseding and supplemental fastener
kits associated with changes made with Revision 1. Also added information related to the modification
or change of a dripshield attachment Bracket Assembly.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
6 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 7

7. Paragraph 3.B., General Information: Update notes to current standard.
8. Paragraph 3.B., Work Instructions: Changed instruction in PART 1 and PARTS 4-8 to reflect changes
to the inspections and to give alternative oversize fastener installation data for repairs. Also revised
PART 7 to increase the maximum width (material removed) for the frame inner chord cut from 0.060
to 0.120 inch. Also added PART 9: UPPER SILL REPAIR and PART 10: STA 340 FRAME INSPECTION.
9. Figure 1 and Figure 2: Revised instruction for the dripshield modification based on the initial
accomplishment of the modification which was done as a part of the service bulletin validation program.
Also added flexibility to extend the removable segment of the dripshield inboard/up to improve access
to the inboard end of the STA 320 frame inspection area.
10. Figure 3: Revised instruction for the inspection of the STA 320 frame and Window Post #3 and added
instruction to inspect the window upper sill for cracks and missing fasteners. Removed instruction for
the open hole HFEC inspection and also the associated instruction/data for the oversize fastener repair
which will not apply for the longer cracks found with the revised inspections.
11. Figure 6 and Figure 15: Increased the maximum width (material removed) for the frame inner chord
cut from 0.060 to 0.120 inch.
12. Figure 9 and Figure 10: Changed minimum edge margin at cut edge of the frame inner chord from 0.40
inch to 1.7D. Also revised instruction related to a dripshield attachment Bracket Assembly located near
BL 0.
13. Figures 9-12, 17-20: Added countersunk washers (under head of bolt) to fastener codes C and G.
14. Figure 22 and Figure 23: Clarified instruction for applying sealant between the splice strap and dripshield
and added instruction regarding the installation of fastener #6.
15. Revised Figure 25 to give instruction for inspection of the STA 340 Frame. The inspection instruction
for Group 3, 4 airplanes previously given in Figure 25 is now given in Figure 3.
16. Added Figure 26 to give oversize fastener data that can be used with a PART 5 or PART 6 repair if an
oversize fastener repair was made previously.
17. Added Figure 27 (Group 1, 2) and Figure 28 (Group 3, 4) to give "more work" instruction associated
with Revision 1 of this service bulletin for airplanes changed in accordance with the Original Issue of
this service bulletin.
18. Added Figure 29 to give instruction to modify/fabricate a dripshield attachment Bracket Assembly
located near BL 0.
19. Added Appendix C to give a logic diagram representation of the information given in the Compliance
paragraph.
As a part of a service bulletin validation program, the dripshield modification given in this service bulletin was
completed on airplane RL430 by the original issue of this service bulletin. The dripshield modification completed
on airplane RL430 is equivalent to a modification completed by Revision 1 of this service bulletin. Airplane RL430
has the configuration of a Group 2 airplane.
Vertical lines are put on the left edge of each page, except in Paragraph 1.A., Effectivity and format changes,
to show the location of all content changes.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
7 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 8

Pages with no vertical lines have no changes.
REVISION HISTORY
April 03, 2014Original Issue:
July 24, 2015Revision 1:
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
8 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 9

Commercial 
Airplanes
747
Service Bulletin
ALERT
SummaryNumber: 747-53A2862Original Issue: April 03, 2014
Revision 1: July 24, 2015
ATA System: 5300
SUBJECT: FUSELAGE - Main Frame - STA 320 Crown Frame and Window Post #3 - Inspection
and Repair
THIS BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH
1.A., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OWNER.
CONCURRENT REQUIREMENTS
None.
BACKGROUND
The inspections given in this service bulletin are necessary to make sure that cracks that could exist in the STA
320 crown frame, Window Post #3 and the window upper sill will be found and repaired before damage from
the cracks can have an effect on flight safety. Fatigue cracks that start at fastener holes in the frame inner chord
can cause cracks to start in the frame web and together these cracks can extend with continued operation of
the airplane to fully sever the frame. Also, cracks in the inner chord of Window Post #3 can extend and fully
sever the post. Operation of the airplane with either condition could damage the body skin and cause in-flight
decompression and a loss of structural integrity.
Fatigue cracks have been found in the STA 320 crown frame inspection area specified in this service bulletin
by operators inspecting the frame inner chord in accordance with Boeing service bulletin 747-53A2784 (which
addresses a production issue applicable to the Group 1 airplanes of this service bulletin). Service bulletin
747-53A2784 is applicable to only 747-400 model airplanes, so all the cracks reported by operators have been
found on 747-400 airplanes. Models other than 747-400 are included in the effectivity of this service bulletin
because the STA 320 crown frame in the included airplanes is of a similar configuration.
Frame inner chord cracks 0.03 - 0.22 inch in length have been found on 15 airplanes at flight cycles ranging
from 11,498 to 31,315. Also, a 1.8 inch crack was found in the outboard web of the frame on one airplane with
14,749 flight cycles. Cracks have also been found in Window Post #3 which connects to the lower end of the
inner chord of the STA 320 crown frame. Cracks 0.03 - 0.11 inch in length have been found in Window Post #3
on five airplanes at flight cycles ranging from 12,329 to 15,772. Also, fatigue cracks which had extended to fully
sever the inner chord and outboard web of the frame were found on the 747-400 fatigue test airplane at 38,333
pressure cycles and significant cracks were found in both the frame inner chord and outboard web at 30,500
pressure cycles on the 747-100SR fatigue test airplane. The inspections specified in this service bulletin are
given to make sure that the airplane is not operated with a severely damaged or severed frame or window post.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
9 of 366

### Page 10

After the original issue of this service bulletin, frame inner chord cracks were found at the two upper fastener
holes common to the STA 320 frame reinforcement strap on an airplane with 16,854 flight cycles. These cracks
were located outside of the inspection area specified in the original issue of this service bulletin. As a result of
this finding, the Surface HFEC inspection for cracks in the frame inner chord was extended inboard to include
the area of these cracks with Revision 1 to this service bulletin.
Also, after the original issue of this service bulletin Boeing conducted a more refined structural analysis of the
fuselage crown area around STA 320 and this analysis showed that the structural integrity of the fuselage will
be maintained with more crack damage than was shown by previous analysis. This result allowed for an increase
in the level of crack damage that must be detected with the inspections given in this service bulletin. Accordingly,
the open hole HFEC inspection for cracks in the STA 320 frame and Window Post #3 specified in the original
issue of this service bulletin were eliminated with Revision 1 and replaced by inspections for more extensive
crack damage done with Detailed and Surface HFEC inspection procedures only.
As a part of a service bulletin validation program, the dripshield modification given in this service bulletin was
accomplished on airplane RL430 by the original issue of this service bulletin. The dripshield modification
accomplished on airplane RL430 is equivalent to a modification completed by Revision 1 of this service bulletin.
Airplane RL430 has the configuration of a Group 2 airplane.
Boeing Service Related Problem (SRP) 747-SRP-53-0404 and 747-SRP-53-0462 are related to this service
bulletin.
Boeing Fleet Team Digest (FTD) 747 FTD FTD-53-12005 is related to this service bulletin.
The table below is provided to operators for planning purposes only. Refer to the applicable sections for more
information.
ReferenceAffectedPlanning Data
Paragraph 1.A.2., Spares AffectedNoSpares Affected
Paragraph 1.E., Compliance and Paragraph
1.F., Approval
YesAD Related
Paragraph 1.H., Weight and Balance ChangesYesWeight and Balance Change
Paragraph 1.I., Electrical Load DataNoElectrical Load Changed
Paragraph 1.K., Publications AffectedNoPublications Affected
Paragraph 1.K., Publications AffectedNoAirplane Flight Operations Affected (Flight Crew
Operations Manual and/or FAA Approved Air-
plane Flight Manual)
Paragraph 2.C.1., Kits/PartsYesKits/Parts Required
Paragraph 2.C.2., Parts and Materials Supplied
by the Operator
YesOperator Supplied Parts/Material
Paragraph 2.F., Special Tooling Necessary to
do this Service Bulletin
NoSpecial Tooling Required
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
10 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 11

ACTION
Detailed and Surface HFEC inspections for cracks in the inner chord and outboard webs of the STA 320 crown
frame and in the left and right side Window Post #3 and upper sill structure are to be accomplished by a specified
number of flight-cycles. Also, an inspection for missing fasteners is to be accomplished with the initial crack
inspection of the frame and the upper sill. A repair is to be accomplished if there is any crack or missing fastener
and repeat inspections for cracks in the frame, Window Post #3 and the upper sill are to be accomplished at
specified intervals. The time to the next inspection of the STA 320 crown frame can be extended by replacing
the inner chord of the frame and further extended by replacing both the inner chord and outboard webs of the
frame.
A repair accomplished in accordance with this service bulletin can include replacement of the left or right side
outboard web only, the left or right side frame inner chord segment only, or replacement of any combination of
these components.
EFFECTIVITY
747-100, 747-100B, 747-100B SUD, 747-200B, 747-200C, 747-200F, 747-300, 747-400, 747-400D, 747-400F,
747SP, 747SR airplanes. Refer to Paragraph 1.A.1., Airplanes, for the list of affected airplanes.
COMPLIANCE
Federal Aviation Administration (FAA) Airworthiness Directive AD 2005-08-01 is related to this service bulletin.
The effective date of AD 2005-08-01 is April 26, 2005.
Federal Aviation Administration (FAA) Airworthiness Directive AD 2009-19-05 is related to this service bulletin.
The effective date of AD 2009-19-05 is October 27, 2009.
Federal Aviation Administration (FAA) Airworthiness Directive AD 2012-22-02 is related to this service bulletin.
The effective date of AD 2012-22-02 is December 26, 2012.
The Federal Aviation Administration (FAA) will possibly release an additional Airworthiness Directive related to
this service bulletin. The Airworthiness Directive will make the compliance tasks and times given in this service
bulletin mandatory.
Refer to Paragraph 1.E., Compliance.
INDUSTRY SUPPORT INFORMATION
Boeing warranty remedies are not available for the inspection and repair procedures given in this service bulletin.
MANPOWER
Refer to Paragraph 1.G., Manpower.
MATERIAL INFORMATION
Boeing Supplied Kits/Parts.
Refer to Paragraph 2.A., Material - Price and Availability.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
11 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 12 (OCR)

BOEING SERVICE BULLETIN 747-53A2862
ALERT  ALERT
WINDOW
UPPER SILL  UPPER SILL
INSPECTION
AREA
STA
320
OUTBOARD
WEB
FWD
INBOARD  + 61
WEB
RIGHT SIDE (RS)
FRAME INSPECTION
AREA
WINDOW
INNER  POST #3
CHORD
INSPECT THE OUTBOARD WEBS AND THE INNER
CHORD OF THE STA 320 FRAME AND ALSO WINDOW
POST #3 AND THE WINDOW UPPER SILL FOR CRACKS
AND MISSING FASTENERS USING DETAILED AND
WEB  OUTBOARD  SURFACE HFEC INSPECTION PROCEDURES. DO  REPAIRS FOR CRACKS OR MISSING FASTENERS
N ACCORDANCE WITH THIS SERVICE BULLETIN
LEFT SIDE (LS)
FRAME INSPECTION
WINDOW POST #3  AREA  2188342
Original Issue: April 03, 2014
Revision 1: July 24, 2015  PROPRIETARY - Copyright © Unpublished  Export Controlled ECCN: 9E991 - BOEING  747-53A2862
Work - See page 1 for detalls.  12 of 366

### Page 13

Commercial 
Airplanes
747
Service Bulletin
ALERT
Number: 747-53A2862
Original Issue: April 03, 2014
Revision 1: July 24, 2015
ATA System: 5300
SUBJECT: FUSELAGE - Main Frame - STA 320 Crown Frame and Window Post #3 - Inspection
and Repair
THIS BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH
1.A., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OWNER.
1.    PLANNING INFORMATION
A. Effectivity
1. Airplanes
This service bulletin is applicable to 747 Airplanes, line numbers 1-1419 in four Groups. The
Variable Numbers and Group Information for the applicable airplanes is given below.
Refer to Service Bulletin Index D6-30300 Part 3 for Airplane Variable Number, Line Number, and
Serial Number data.
DESCRIPTIONCONFIGURATIONGROUP
747-400, -400D, and -400F airplanes in the effectivity of Service
Bulletin 747-53A2784 ( line numbers 696 through 991)
-1
No change per Service Bulletin 747-53A27841
Inboard web replaced per Service Bulletin 747-53A27842
747-400, -400D, and -400F airplanes NOT in the effectivity of Service
Bulletin 747-53A2784 ( line numbers 992 through 1419)
-2
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
13 of 366

### Page 14

DESCRIPTIONCONFIGURATIONGROUP
747-100, 747-100B, 747-100B SUD, 747-200B, 747-200C, 747-200F,
747-300, 747SP, 747SR airplanes in the effectivity of Service Bulletin
747-53-2272 (line numbers 1-661)
-3
No change per Service Bulletin 747-53-22721
Frame inner chord replaced per Service Bulletin 747-53-22722
747-200B, 747-200C, 747-200F, 747-300, 747SP airplanes NOT in
the effectivity of Service Bulletin 747-53-2272
-4
Airplane Models:
747-100, 747-100B, 747-100B SUD, 747-200B, 747-200C, 747-200F, 747-300, 747-400,
747-400D, 747-400F, 747SP, 747SR
GroupVariable Number
3RA001 - RA034
3RA101 - RA115
3RA161 - RA164
3RA201 - RA203
3RA216 - RA217
3RA245 - RA246
3RA251 - RA266
3RA301 - RA318
3RA351 - RA360
3RA369 - RA373
3RA401 - RA418
3RA501 - RA502
3RA521 - RA528
3RA532 - RA548
3RA551 - RA552
3RA559 - RA561
3RA581 - RA582
3RA585
3RA601 - RA602
3RA631 - RA635
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
14 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 15

GroupVariable Number
3RA651 - RA652
3RA671 - RA677
3RA701 - RA702
3RA721 - RA731
3RA741 - RA745
3RA749 - RA750
3RA761 - RA762
3RA781 - RA784
3RA901 - RA916
3RB001 - RB016
3RB041 - RB044
3RB071 - RB075
3RB101 - RB102
4RB411 - RB413
4RB421
3RB601 - RB607
3RB681 - RB697
3RB711
3RB721 - RB723
3RB741 - RB748
3RD001 - RD004
3RD021 - RD022
3RD041 - RD059
3RD071 - RD072
3RD081 - RD083
3RD091 - RD092
3RD101 - RD104
3RD121 - RD127
3RD131 - RD144
4RD166 - RD167
3RD171 - RD172
3RD181 - RD183
3RD201 - RD204
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
15 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 16

GroupVariable Number
3RD221 - RD227
3RD231 - RD232
4RD233 - RD235
3RD241 - RD243
3RD251 - RD262
3RD271 - RD272
3RD291
4RD292
4RD301 - RD302
4RD311
3RD351 - RD358
3RD361 - RD366
3RD381 - RD383
3RD411 - RD414
3RD421 - RD426
3RD431 - RD435
3RD441 - RD442
3RD451 - RD456
3RD461
3RD471 - RD475
3RD513 - RD519
3RD531 - RD533
3RD551
3RD561
3RD571
3RD581 - RD583
3RD591 - RD593
3RD601 - RD607
3RD621 - RD623
3RD641 - RD649
3RD651 - RD659
3RD661
3RD671
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
16 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 17

GroupVariable Number
3RD681 - RD682
3RD691 - RD692
3RD701 - RD702
3RD721 - RD722
3RD741 - RD742
3RD751 - RD755
3RD761
3RD771 - RD774
4RD775
3RD781 - RD782
4RD783
3RD791
4RD792
3RE001
2RF001 - RF006
3RG001 - RG009
3RG091
3RG095
3RG101 - RG104
3RG121 - RG126
3RG141 - RG142
3RG161 - RG164
3RG171 - RG174
3RG191 - RG193
3RG211 - RG213
3RG221 - RG222
3RH101
4RH102
3RH111 - RH112
3RH121 - RH122
3RJ131 - RJ133
3RJ151 - RJ152
3RJ301 - RJ303
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
17 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 18

GroupVariable Number
4RJ321 - RJ322
3RJ331 - RJ333
2RL401 - RL403
2RL411 - RL436
2RL451 - RL456
2RL461 - RL462
2RL471 - RL481
2RL491 - RL492
2RL501 - RL502
2RL511 - RL516
2RL521 - RL522
2RL531 - RL534
2RL551
2RL561 - RL568
2RL571 - RL572
2RL576 - RL577
2RL579
2RL581 - RL586
2RL651 - RL655
2RL671 - RL675
2RL681 - RL684
2RL751 - RL752
2RM001 - RM007
2RM010 - RM013
2RM021 - RM024
2RM026 - RM030
2RM036 - RM045
2RM051 - RM053
2RM071
2RM081 - RM084
2RM091
2RM096 - RM097
2RM116 - RM117
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
18 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 19

GroupVariable Number
2RM126 - RM132
2RM136 - RM147
2RM156 - RM158
2RM166 - RM177
2RM191 - RM192
2RM231 - RM233
2RM241 - RM246
2RM261 - RM264
2RM316 - RM318
2RM331 - RM333
2RM341
2RM351 - RM355
2RM366 - RM367
2RM401 - RM403
2RM426
2RM431
2RM441 - RM443
2RM445
2RM801 - RM803
2RM811 - RM813
2RM851 - RM859
2RM861 - RM863
2RM871 - RM899
2RM901 - RM906
2RM911
3RR001 - RR005
3RR021 - RR023
4RR024 - RR025
3RR031
3RR201 - RR205
4RR206
3RR221 - RR226
3RR261 - RR266
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
19 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 20

GroupVariable Number
4RR267
3RR301 - RR306
4RR307 - RR310
3RR331 - RR332
3RR336
3RR341 - RR345
3RR361 - RR362
3RR421 - RR422
4RR431 - RR432
4RR441 - RR442
4RR451
3RR501 - RR504
3RR521
4RR522
4RR526
3RR531
3RR551 - RR553
4RR554 - RR556
3RR561
4RR566
1RR701
2RR721 - RR724
2RR746 - RR748
2RR851 - RR856
2RR861 - RR862
2RR951 - RR952
3RS001 - RS002
3RS201
3RS211 - RS212
3RS221 - RS222
3RS231 - RS241
3RS251 - RS256
4RS257 - RS259
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
20 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 21

GroupVariable Number
4RS263
4RS265 - RS268
3RS271 - RS274
4RS275 - RS276
3RS291 - RS292
3RS301 - RS303
4RS304 - RS306
3RS311 - RS320
4RS331 - RS333
4RS341 - RS342
3RS699
3RS701 - RS702
4RS703
3RS711 - RS713
3RS721 - RS722
4RS731 - RS732
3RS741 - RS742
4RS743
3RS751 - RS752
3RS761
4RS762
3RS771
4RS781 - RS782
4RS786
1RT001 - RT009
2RT010 - RT014
1RT021 - RT022
1RT031 - RT033
2RT034 - RT035
1RT041 - RT047
1RT061
1RT071 - RT075
1RT101 - RT103
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
21 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 22

GroupVariable Number
1RT121
1RT131 - RT133
2RT134 - RT137
2RT151 - RT152
2RT161 - RT168
1RT401 - RT412
1RT431 - RT441
2RT442 - RT447
1RT451 - RT465
2RT466 - RT469
1RT471 - RT496
2RT497 - RT499
1RT501 - RT520
2RT521 - RT530
1RT531 - RT535
1RT551 - RT568
1RT571 - RT581
2RT582 - RT590
1RT591
1RT601 - RT622
2RT623 - RT630
1RT631 - RT635
2RT636 - RT640
1RT641 - RT657
1RT671 - RT673
1RT681 - RT682
1RT691 - RT696
2RT697 - RT699
1RT701 - RT704
1RT711 - RT717
1RT741 - RT745
2RT746 - RT750
1RT751 - RT755
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
22 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 23

GroupVariable Number
2RT756 - RT757
1RT776 - RT777
1RT781 - RT783
2RT784
2RT801 - RT803
2RT811 - RT814
2RT831 - RT837
1RT861 - RT864
1RT876 - RT878
2RT879 - RT880
1RT931 - RT932
2RT945 - RT949
1RT951 - RT954
2RT955
2RT966 - RT967
1RU001
2RU002 - RU006
2RU016 - RU017
1RU031
2RU032
2RU051 - RU052
2RU059 - RU062
2RU081 - RU083
2RU101 - RU102
2RU121 - RU132
1RU801 - RU808
2RU809
1RU831 - RU838
2RU839 - RU841
2. Spares Affected
None.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
23 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 24

B. Concurrent Requirements
None.
C. Reason
The inspections given in this service bulletin are necessary to make sure that cracks that could exist
in the STA 320 crown frame, Window Post #3 and the window upper sill will be found and repaired
before damage from the cracks can have an effect on flight safety. Fatigue cracks that start at fastener
holes in the frame inner chord can cause cracks to start in the frame web and together these cracks
can extend with continued operation of the airplane to fully sever the frame. Also, cracks in the inner
chord of Window Post #3 can extend and fully sever the post. Operation of the airplane with either
condition could damage the body skin and cause in-flight decompression and a loss of structural
integrity.
Fatigue cracks have been found in the STA 320 crown frame inspection area specified in this service
bulletin by operators inspecting the frame inner chord in accordance with Boeing service bulletin
747-53A2784 (which addresses a production issue applicable to the Group 1 airplanes of this service
bulletin). Service bulletin 747-53A2784 is applicable to only 747-400 model airplanes, so all the cracks
reported by operators have been found on 747-400 airplanes. Models other than 747-400 are included
in the effectivity of this service bulletin because the STA 320 crown frame in the included airplanes is
of a similar configuration.
Frame inner chord cracks 0.03 - 0.22 inch in length have been found on 15 airplanes at flight cycles
ranging from 11,498 to 31,315. Also, a 1.8 inch crack was found in the outboard web of the frame on
one airplane with 14,749 flight cycles. Cracks have also been found in Window Post #3 which connects
to the lower end of the inner chord of the STA 320 crown frame. Cracks 0.03 - 0.11 inch in length have
been found in Window Post #3 on five airplanes at flight cycles ranging from 12,329 to 15,772. Also,
fatigue cracks which had extended to fully sever the inner chord and outboard web of the frame were
found on the 747-400 fatigue test airplane at 38,333 pressure cycles and significant cracks were found
in both the frame inner chord and outboard web at 30,500 pressure cycles on the 747-100SR fatigue
test airplane. The inspections specified in this service bulletin are given to make sure that the airplane
is not operated with a severely damaged or severed frame or window post.
After the original issue of this service bulletin, frame inner chord cracks were found at the two upper
fastener holes common to the STA 320 frame reinforcement strap on an airplane with 16,854 flight
cycles. These cracks were located outside of the inspection area specified in the original issue of this
service bulletin. As a result of this finding, the Surface HFEC inspection for cracks in the frame inner
chord was extended inboard to include the area of these cracks with Revision 1 to this service bulletin.
Also, after the original issue of this service bulletin Boeing conducted a more refined structural analysis
of the fuselage crown area around STA 320 and this analysis showed that the structural integrity of
the fuselage will be maintained with more crack damage than was shown by previous analysis. This
result allowed for an increase in the level of crack damage that must be detected with the inspections
given in this service bulletin. Accordingly, the open hole HFEC inspection for cracks in the STA 320
frame and Window Post #3 specified in the original issue of this service bulletin were eliminated with
Revision 1 and replaced by an inspections for more extensive crack damage done with Detailed and
Surface HFEC inspection procedures only.
As a part of a service bulletin validation program, the dripshield modification given in this service bulletin
was accomplished on airplane RL430 by the original issue of this service bulletin. The dripshield
modification accomplished on airplane RL430 is equivalent to a modification completed by Revision 1
of this service bulletin. Airplane RL430 has the configuration of a Group 2 airplane.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
24 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 25

Revision 1 changed work instruction and compliance times for the inspections given in this service
bulletin as noted above. Also, with Revision 1 changes were made to the work instruction for the
dripshield modification to incorporate findings from the initial accomplishment of the modification which
was done as a part of the service bulletin validation program.
Boeing Service Related Problem (SRP) 747-SRP-53-0404 and 747-SRP-53-0462 are related to this
service bulletin.
Boeing Fleet Team Digest (FTD) 747 FTD FTD-53-12005 is related to this service bulletin.
D. Description
Detailed and Surface HFEC inspections for cracks in the inner chord and outboard webs of the STA
320 crown frame and in the left and right side Window Post #3 and upper sill structure are to be
accomplished by a specified number of flight-cycles. Also, an inspection for missing fasteners is to be
accomplished with the initial crack inspection of the frame and the upper sill. A repair is to be
accomplished if there is any crack or missing fastener and repeat inspections for cracks in the frame,
Window Post #3 and the upper sill are to be accomplished at specified intervals. The time to the next
inspection of the STA 320 crown frame can be extended by replacing the inner chord of the frame and
further extended by replacing both the inner chord and outboard webs of the frame.
A frame repair accomplished in accordance with this service bulletin can include replacement of the
left or right side outboard web only, the left or right side frame inner chord segment only, or replacement
of any combination of these components.
Effects of this Revision on airplanes on which the Original Issue was previously accomplished:
ActionConditionGroup
Do PART 11 of Paragraph 3.B.,
Work Instructions in accordance with
Paragraph 1.E., Compliance. (a)
If any of the following conditions apply:
– The STA 320 crown frame outboard web, inner chord,
or both were replaced in accordance with PART 5, PART
6 or PART 7 respectively of Paragraph 3.B., Work Instruc-
tions of the Original Issue of this service bulletin.
– An oversize fastener repair was done in accordance with
PART 1 of Paragraph 3.B., Work Instructions of the
Original Issue of this service bulletin at specific fastener
hole(s) identified in the Original Issue of this service
bulletin as follows:
Group 1, 2 airplanes: Hole #11 or Hole #15.
Group 3, 4 airplanes: Hole #11.
All
(a) The work given in PART 11 is to remove specific bolts installed in accordance with the Original Issue of
this service bulletin and at each location to install a bolt with a countersunk washer under the head. The
countersunk washer is needed to accommodate the fillet radius of the bolt. Instruction to install the coun-
tersunk washer was inadvertently omitted from the Original Issue of this service bulletin.
Before the bolt and countersunk washer are installed, a Detailed inspection is to be done to confirm that
the hole condition is satisfactory. If the condition of the fastener hole is not satisfactory, the hole is to be
oversized to a satisfactory condition and an Open Hole HFEC inspection is to be done to confirm a crack
free condition.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
25 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 26

The work in this service bulletin is done in the maintenance zone(s) given below.
Group 1-2:
Affected Maintenance Zones
ZoneModel
221, 222747-400, 747-400D, 747-400F
Group 3:
Affected Maintenance Zones
ZoneModel
221, 222747-100, 747-100B, 747-100B
SUD, 747-200B, 747-200C,
747-200F, 747-300, 747SP,
747SR
Group 4:
Affected Maintenance Zones
ZoneModel
221, 222747-200B, 747-200C, 747-200F,
747-300, 747SP
E. Compliance
Federal Aviation Administration (FAA) Airworthiness Directive AD 2005-08-01 is related to this service
bulletin. The effective date of AD 2005-08-01 is April 26, 2005.
Federal Aviation Administration (FAA) Airworthiness Directive AD 2009-19-05 is related to this service
bulletin. The effective date of AD 2009-19-05 is October 27, 2009.
Federal Aviation Administration (FAA) Airworthiness Directive AD 2012-22-02 is related to this service
bulletin. The effective date of AD 2012-22-02 is December 26, 2012.
The Federal Aviation Administration (FAA) will possibly release an additional Airworthiness Directive
related to this service bulletin. The Airworthiness Directive will make the compliance tasks and times
given in this service bulletin mandatory.
A logic diagram showing compliance tasks and compliance times is included as an aid in APPENDIX
C.
Accomplish all the action(s) for the applicable condition(s) given in the compliance tables identified in
Table 1 below. Accomplish these actions in accordance with the identified PART of Paragraph 3.B.,
Work Instructions.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
26 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 27

NOTE: After changes have been made in accordance with this service bulletin, the condition and
compliance times applicable to the left side structure could be different than for the right side
structure. The applicable conditions and compliance times given in the Compliance tables are
to be determined for each side of the structure. For each table, actions are to be accomplished
as specified for the condition(s) that are applicable.
Table 1: Compliance Table Applicability
Applicable Compliance TablesTask
Group 4Group 3Group 2Group 1
Table 3Table 4Table 3Table 2Initial Inspection and Repair (a)
Table 5Table 5Table 5Table 5Repeat Inspections (b)
Table 7Table 7Table 6Table 6One-Time Work Associated
with Revision 1 (c)
(a) This task is applicable for airplanes that have not been inspected in accordance with either the original
issue or Revision 1 of this service bulletin. Go to the Repeat Inspections task below if an inspection has
already been done in accordance with either the original issue or Revision 1 of this service bulletin.
(b) This task applies for airplanes that have been inspected in accordance with the original issue or Revision
1 of this service bulletin.
(c) This work is applicable one-time and only if one or more of the following changes have been made:
– The STA 320 crown frame outboard web, inner chord, or both were replaced in accordance with
PART 5, PART 6 or PART 7 respectively of Paragraph 3.B., Work Instructions of the Original Issue
of this service bulletin.
– Group 1, 2 only: an oversize fastener repair was done in accordance with PART 1 of Paragraph 3.B.,
Work Instructions of the Original Issue of this service bulletin at the fastener hole identified in the
Original Issue of this service bulletin as Hole #11 or Hole #15.
– Group 3, 4 only: an oversize fastener repair was done in accordance with PART 1 of Paragraph 3.B.,
Work Instructions of the Original Issue of this service bulletin at the fastener hole identified in the
Original Issue of this service bulletin as Hole #11.
Group 1:
Table 2: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, or within 8,000 flight
cycles after the open hole inspec-
tion was accomplished in accor-
dance with Boeing Service Bulletin
747-53A2784,whichever occurs
later.
Do a Detailed inspection
of the STA 320 crown
frame for any crack and
missing fastener in accor-
dance with PART 1. Also,
do a Surface HFEC in-
spection for any crack in
the STA 320 crown frame
in accordance with PART
1. (a)
STA 320 CROWN FRAME:
An Open Hole HFEC in-
spection of the STA 320
crown frame inner chord in
accordance with Boeing
Service Bulletin 747-
53A2784 has been done
and no crack was found.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
27 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 28

Group 1:
Table 2: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, whichever occurs
later.
Do a Detailed inspection
of the STA 320 crown
frame for any crack and
missing fastener in accor-
dance with PART 1. Also,
do a Surface HFEC in-
spection for any crack in
the STA 320 crown frame
in accordance with PART
1. (a)
STA 320 CROWN FRAME:
An Open Hole HFEC in-
spection of the STA 320
crown frame inner chord in
accordance with Boeing
Service Bulletin 747-
53A2784 has not been
done, or the inspection was
done and any crack found
was repaired, but the inner
chord was not replaced.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, or within 9,000 flight
cycles after the new inner chord
was installed, whichever occurs
later.
Do a Detailed inspection
of the STA 320 crown
frame for any crack and
missing fastener in accor-
dance with PART 1. Also,
do a Surface HFEC in-
spection for any crack in
the STA 320 crown frame
in accordance with PART
1. (a)
STA 320 CROWN FRAME:
The frame inner chord has
been replaced with a new
inner chord.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, or within 8,000 flight
cycles after the open hole HFEC
inspection of Window Post #3,
whichever occurs later.
Do a Surface HFEC in-
spection for any crack in
Window Post #3 in accor-
dance with PART 1. (e)
WINDOW POST #3:
An Open Hole HFEC in-
spection of Window Post
#3 at the four fastener
holes common to the inner
chord of the STA 320
crown frame has been ac-
complished and no crack
was found.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, whichever occurs
later.
Do a Surface HFEC in-
spection for any crack in
Window Post #3 in accor-
dance with PART 1. (e)
WINDOW POST #3:
An Open Hole HFEC in-
spection of Window Post
#3 at the four fastener
holes common to the inner
chord of the STA 320
crown frame has not been
accomplished, or the in-
spection was accomplished
and any crack found was
repaired.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
28 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 29

Group 1:
Table 2: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the Revision 1 date of this service
bulletin, whichever occurs later.
Do a Detailed inspection
of the window upper sill
for any missing fastener
and a Surface HFEC in-
spection of the window
upper sill for any crack in
accordance with PART 1.
(a)
WINDOW UPPER SILL:
All Group 1 airplanes.
NOTE: The conditions below are based on the findings from the inspections given above. If there is any crack
or missing fastener, either CONDITION 1 or CONDITION 2 will apply.
-Before further
flight.
Do a Surface HFEC in-
spection for any crack in
the STA 340 frame in ac-
cordance with PART 10.
CONDITION 1: FINDINGS
NECESSITATE INSPEC-
TION OF STA 340
FRAME. (b)
-Before further
flight.
Repair any crack or
missing fastener in accor-
dance with PART 1. (d)
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1.
CONDITION 2: FINDINGS
DO NOT NECESSITATE
INSPECTION OF STA 340
FRAME. (c)
See Table 5.See Table 5.See Table 5.No crack or missing fasten-
er, or any crack or missing
fastener repaired in accor-
dance with PART 1.
(a) The Detailed inspection for any missing fastener is a one time inspection necessary with the initial inspec-
tion only.
(b) The inspection findings that determine CONDITION 1 are types of crack damage specified in PART 1.
(c) CONDITION 2 applies if there is any crack or missing fastener finding(s) and CONDITION 1 does not
apply. The inspection findings that determine CONDITION 1 are types of crack damage specified in
PART 1.
(d) This action applies for any crack or missing fastener finding from any inspection done in accordance with
PART 1, including any crack found with the inspection of the STA 340 frame.
(e) The area of Window Post #3 to be inspected is accessible from the cockpit without removing or cutting
the dripshield.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
29 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 30

Group 2, 4:
Table 3: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, whichever occurs
later.
Do a Detailed inspection
of the STA 320 crown
frame for any crack and
missing fastener in accor-
dance with PART 1. Also,
do a Surface HFEC in-
spection for any crack in
the STA 320 crown frame
in accordance with PART
1. (a)
STA 320 CROWN FRAME:
All Group 2, 4 airplanes.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, whichever occurs
later.
Do a Surface HFEC in-
spection for any crack in
Window Post #3 in accor-
dance with PART 1. (e)
WINDOW POST #3:
All Group 2, 4 airplanes.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the Revision 1 date of this service
bulletin, whichever occurs later.
Do a Detailed inspection
of the window upper sill
for any missing fastener
and a Surface HFEC in-
spection of the window
upper sill for any crack in
accordance with PART 1.
(a)
WINDOW UPPER SILL:
All Group 2, 4 airplanes.
NOTE: The conditions below are based on the findings from the inspections given above. If there is any crack
or missing fastener, either CONDITION 1 or CONDITION 2 will apply.
-Before further flight.Do a Surface HFEC in-
spection for any crack in
the STA 340 frame in ac-
cordance with PART 10.
CONDITION 1: FINDINGS
NECESSITATE INSPEC-
TION OF STA 340
FRAME. (b)
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1. (d)
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1.
CONDITION 2: FINDINGS
DO NOT NECESSITATE
INSPECTION OF STA 340
FRAME. (c)
See Table 5.See Table 5.See Table 5.No crack or missing fasten-
er, or any crack or missing
fastener repaired in accor-
dance with PART 1.
(a) The Detailed inspection for any missing fastener is a one time inspection necessary with the initial inspec-
tion only.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
30 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 31

Group 2, 4:
Table 3: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
(b) The inspection findings that determine CONDITION 1 are types of crack damage specified in PART 1.
(c) CONDITION 2 applies if there is any crack or missing fastener finding(s) and CONDITION 1 does not
apply. The inspection findings that determine CONDITION 1 are types of crack damage specified in
PART 1.
(d) This action applies for any crack or missing fastener finding from any inspection done in accordance with
PART 1, including any crack found with the inspection of the STA 340 frame.
(e) The area of Window Post #3 to be inspected is accessible from the cockpit without removing or cutting
the dripshield.
Group 3:
Table 4: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, or within 9,000 flight
cycles after the new inner chord
was installed, whichever occurs
later.
Do a Detailed inspection
of the STA 320 crown
frame for any crack and
missing fastener in accor-
dance with PART 1. Also
do a Surface HFEC in-
spection for any crack in
the STA 320 crown frame
in accordance with PART
1. (a)
STA 320 Crown Frame:
The STA 320 crown frame
inner chord has been re-
placed in accordance with
Boeing Service Bulletin
747-53-2272.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, whichever occurs
later.
Do a Detailed inspection
of the STA 320 crown
frame for any crack and
missing fastener in accor-
dance with PART 1. Also
do a Surface HFEC in-
spection for any crack in
the STA 320 crown frame
in accordance with PART
1. (a)
STA 320 CROWN FRAME:
The STA 320 crown frame
inner chord has NOT been
replaced in accordance
with Boeing Service Bul-
letin 747-53-2272.
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the original issue date of this ser-
vice bulletin, whichever occurs
later.
Do a Surface HFEC in-
spection for any crack in
Window Post #3 in accor-
dance with PART 1. (e)
WINDOW POST #3:
All Group 3 airplanes.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
31 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 32

Group 3:
Table 4: Inspection and Repair of STA 320 Frame, Window Post #3 and Window Upper Sill
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before 16,000 total flight cycles,
or within 2,200 flight cycles after
the Revision 1 date of this service
bulletin, whichever occurs later.
Do a Detailed inspection
of the window upper sill
for any missing fastener
and a Surface HFEC in-
spection of the window
upper sill for any crack in
accordance with PART 1.
(a)
WINDOW UPPER SILL:
All Group 3 airplanes.
NOTE: The conditions below are based on the findings from the inspections given above. If there is any crack
or missing fastener, either CONDITION 1 or CONDITION 2 will apply.
-Before further flight.Do a Surface HFEC in-
spection for any crack in
the STA 340 frame in ac-
cordance with PART 10.
CONDITION 1: FINDINGS
NECESSITATE INSPEC-
TION OF STA 340
FRAME. (b)
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1. (d)
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1.
CONDITION 2: FINDINGS
DO NOT NECESSITATE
INSPECTION OF STA 340
FRAME. (c)
See Table 5.See Table 5.See Table 5.No crack or missing fasten-
er, or any crack or missing
fastener repaired in accor-
dance with PART 1.
(a) The Detailed inspection for any missing fastener is a one time inspection necessary with the initial inspec-
tion only.
(b) The inspection findings that determine CONDITION 1 are types of crack damage specified in PART 1.
(c) CONDITION 2 applies if there is any crack or missing fastener finding(s) and CONDITION 1 does not
apply. The inspection findings that determine CONDITION 1 are types of crack damage specified in
PART 1.
(d) This action applies for any crack or missing fastener finding from any inspection done in accordance with
PART 1, including any crack found with the inspection of the STA 340 frame.
(e) The area of Window Post #3 to be inspected is accessible from the cockpit without removing or cutting
the dripshield.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
32 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 33

Table 5: Repeat Inspection of STA 320 Frame, Window Post #3 and Window Upper Sill Structure
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
8,000 flight cycles.Within 16,000 flight cycles after
the new inner chord was installed.
Do Detailed and Surface
HFEC inspections for any
crack in the STA 320
crown frame in accor-
dance with PART 1.
STA 320 CROWN FRAME:
The frame inner chord HAS
been replaced in accor-
dance with PART 7 WITH
COLD WORK. (a)
8,000 flight cycles.Within 9,000 flight cycles after the
new inner chord was installed.
Do Detailed and Surface
HFEC inspections for any
crack in the STA 320
crown frame in accor-
dance with PART 1.
STA 320 CROWN FRAME:
The frame inner chord HAS
been replaced in accor-
dance with PART 6 or
PART 7 WITHOUT COLD
WORK. (a)
8,000 flight cycles.Within 8,000 flight cycles after the
previous inspection of the STA
320 crown frame.
Do Detailed and Surface
HFEC inspections for any
crack in the STA 320
crown frame in accor-
dance with PART 1.
STA 320 CROWN FRAME:
The frame inner chord has
NOT been replaced in ac-
cordance with PART 6 or
PART 7. (e)
8,000 flight cycles.Within 8,000 flight cycles after the
previous inspection was done in
accordance with this service bul-
letin.
Do a Surface HFEC in-
spections for any crack in
Window Post #3 in accor-
dance with PART 1. (d)
WINDOW POST #3:
All airplanes. (e)
8,000 flight cycles.Within 8,000 flight cycles after the
previous inspection of the window
upper sill.
Do Detailed and Surface
HFEC inspections for any
crack in the window up-
per sill in accordance with
PART 1.
WINDOW UPPER SILL:
The sill has not been re-
paired in accordance with
PART 9.
8,000 flight cycles.Within 8,000 flight cycles after ac-
complishment of the PART 9 re-
pair.
Do post-repair inspec-
tions for any crack in the
window upper sill in accor-
dance with the applicable
SRM repair identified in
PART 9.
WINDOW UPPER SILL:
The sill has been repaired
in accordance with PART
9.
NOTE: The conditions below are based on the findings from the inspections given above. If any crack is
found, either CONDITION 1 or CONDITION 2 will apply.
-Before further flight.Do a Surface HFEC in-
spection for any crack in
the STA 340 frame in ac-
cordance with PART 10.
CONDITION 1: FINDINGS
NECESSITATE INSPEC-
TION OF STA 340
FRAME. (b)
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
33 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 34

Table 5: Repeat Inspection of STA 320 Frame, Window Post #3 and Window Upper Sill Structure
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Before further flight.Repair any crack or
missing fastener in accor-
dance with PART 1.
CONDITION 2: FINDINGS
DO NOT NECESSITATE
INSPECTION OF STA 340
FRAME. (c)
In accordance with
this table.
In accordance with this table.Do the next inspection for
cracks in the STA 320
crown frame, Window
Post #3 and the window
upper sill in accordance
with this table.
No crack found or any
crack found repaired in ac-
cordance with PART 1.
(a) The repair given in PART 7: REPLACE FRAME INNER CHORD + OUTBOARD WEB includes an optional
step to cold work the inner chord at all fastener holes common to the inboard and outboard webs and to
cold work the outboard webs at all fastener holes common to the inner chord.
The condition description in the table that includes "WITH COLD WORK" applies only if this optional step
was accomplished.
The condition description in the table that includes "WITHOUT COLD WORK" applies when this optional
step was not accomplished.
(b) The inspection findings that determine CONDITION 1 are types of crack damage specified in PART 1.
(c) CONDITION 2 applies if there is any crack or missing fastener finding(s) and CONDITION 1 does not
apply. The inspection findings that determine CONDITION 1 are types of crack damage specified in
PART 1.
(d) The area of Window Post #3 to be inspected is accessible from the cockpit without removing or cutting
the dripshield.
(e) This condition can include oversize fastener repairs accomplished in accordance with the original issue
of this service bulletin. The original issue of this service bulletin included instruction for oversize fastener
repairs at fastener holes common to the inner chord and outboard web of the STA320 crown frame and
at fastener holes common to Window Post #3 and the STA320 crown frame inner chord.
Group 1-2:
Table 6: One Time Work Associated with Revision 1 of this Service Bulletin
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 16,000 flight cycles after
the new inner chord was installed.
Do PART 11: MORE
WORK ASSOCIATED
WITH REVISION 1. (b)
The STA 320 crown frame
inner chord was replaced
WITH COLD WORK in ac-
cordance with PART 7 of
Paragraph 3.B., Work In-
structions of the Original
Issue of this service bul-
letin. (a)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
34 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 35

Group 1-2:
Table 6: One Time Work Associated with Revision 1 of this Service Bulletin
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 9,000 flight cycles after the
new inner chord was installed.
Do PART 11: MORE
WORK ASSOCIATED
WITH REVISION 1. (b)
The STA 320 crown frame
inner chord was replaced
in accordance with PART
6 or PART 7 WITHOUT
COLD WORK of Paragraph
3.B., Work Instructions of
the Original Issue of this
service bulletin. (a)
-Within 8,000 flight cycles after the
previous inspection of the STA
320 crown frame.
Do PART 11: MORE
WORK ASSOCIATED
WITH REVISION 1. (b)
The STA 320 crown frame
outboard web was replaced
in accordance with PART
5 of Paragraph 3.B., Work
Instructions of the Original
Issue of this service bul-
letin,
and/or,
An oversize fastener repair
was done in accordance
with PART 1 of Paragraph
3.B., Work Instructions of
the Original Issue of this
service bulletin at the fas-
tener hole identified as
Hole #11 and/or Hole #15
in the Original Issue of this
service bulletin.
(a) The repair given in PART 7: REPLACE FRAME INNER CHORD + OUTBOARD WEB includes an optional
step to cold work the inner chord at all fastener holes common to the inboard and outboard webs and to
cold work the outboard webs at all fastener holes common to the inner chord.
The condition description in the table that includes "WITH COLD WORK" applies if this optional step was
accomplished.
The condition description in the table that includes "WITHOUT COLD WORK" applies when this optional
step was not accomplished.
(b) This action is not necessary if PART 11 has been done previously.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
35 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 36

Group 3-4:
Table 7: One Time Work Associated with Revision 1 of this Service Bulletin
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 16,000 flight cycles after
the new inner chord was installed.
Do PART 11: MORE
WORK ASSOCIATED
WITH REVISION 1. (b)
The STA 320 crown frame
inner chord was replaced
WITH COLD WORK in ac-
cordance with PART 7 of
Paragraph 3.B., Work In-
structions of the Original
Issue of this service bul-
letin. (a)
-Within 9,000 flight cycles after the
new inner chord was installed.
Do PART 11: MORE
WORK ASSOCIATED
WITH REVISION 1. (b)
The STA 320 crown frame
inner chord was replaced
in accordance with PART
6 or PART 7 WITHOUT
COLD WORK of Paragraph
3.B., Work Instructions of
the Original Issue of this
service bulletin. (a)
-Within 8,000 flight cycles after the
previous inspection of the STA
320 crown frame.
Do PART 11: MORE
WORK ASSOCIATED
WITH REVISION 1. (b)
The STA 320 crown frame
outboard web was replaced
in accordance with PART
5 of Paragraph 3.B., Work
Instructions of the Original
Issue of this service bul-
letin,
and/or,
An oversize fastener repair
was done in accordance
with PART 1 of Paragraph
3.B., Work Instructions of
the Original Issue of this
service bulletin at the fas-
tener hole identified as
Hole #11 in the Original Is-
sue of this service bulletin.
(a) The repair given in PART 7: REPLACE FRAME INNER CHORD + OUTBOARD WEB includes an optional
step to cold work the inner chord at all fastener holes common to the inboard and outboard webs and to
cold work the outboard webs at all fastener holes common to the inner chord.
The condition description in the table that includes "WITH COLD WORK" applies if this optional step was
accomplished.
The condition description in the table that includes "WITHOUT COLD WORK" applies when this optional
step was not accomplished.
(b) This action is not necessary if PART 11 has been accomplished previously.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
36 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 37

F. Approval
This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified
in this service bulletin comply with the applicable regulations and are FAA approved, as well as European
Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved
airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on
the airplane in its original Boeing delivery configuration or as modified by other approved Boeing
changes.
If an airplane has a non-Boeing modification or repair that affects a component or system also affected
by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval
before incorporating this service bulletin.
In addition, the Manager of the FAA Seattle Aircraft Certification Office approves the accomplishment
of the inspection, repair and post-repair inspections with the corresponding compliance times given in
Service Bulletin 747-53A2862, Revision 1, as an alternative method of compliance (AMOC) to the
corresponding inspection and repair requirements of paragraph (f) of AD 2005-08-01. This AMOC
applies only to the areas inspected in accordance with this service bulletin. Where this service bulletin
instructs to contact Boeing for repair instructions, the repair instructions must be approved by the FAA
in accordance with paragraph (t) of the AD. All provisions of AD 2005-08-01 that are not specifically
referenced in this paragraph remain fully applicable and must be complied with accordingly.
In addition, the Manager of the FAA Seattle Aircraft Certification Office approves the accomplishment
of the inspection, repair and post-repair inspections with the corresponding compliance times given in
Service Bulletin 747-53A2862, Revision 1, as an alternative method of compliance (AMOC) to the
corresponding inspection and repair requirements of paragraph (g) of AD 2009-19-05. This AMOC
applies only to the areas inspected in accordance with this service bulletin. Where this service bulletin
instructs to contact Boeing for repair instructions, the repair instructions must be approved by the FAA
in accordance with paragraph (j) of the AD. All provisions of AD 2009-19-05 that are not specifically
referenced in this paragraph remain fully applicable and must be complied with accordingly.
In addition, the Manager of the FAA Seattle Aircraft Certification Office approves the accomplishment
of the inspection, repair and post-repair inspections with the corresponding compliance times given in
Service Bulletin 747-53A2862, Revision 1, as an alternative method of compliance (AMOC) to the
corresponding post-replacement repetitive inspection requirements of paragraph (j) of AD 2012-22-02.
This AMOC applies only to the areas inspected in accordance with this service bulletin. Where this
service bulletin instructs to contact Boeing for repair instructions, the repair instructions must be approved
by the FAA in accordance with paragraph (m) of the AD. All provisions of AD 2012-22-02 that are not
specifically referenced in this paragraph remain fully applicable and must be complied with accordingly.
G. Manpower
The table below shows an estimate of the task hours necessary to do the inspections and repairs given
in this service bulletin. These estimate are for direct labor only, done by an experienced crew. Adjust
the estimate with operator task hour data if necessary. The estimate does not include lost time. These
are some examples of lost time:
• Time to adjust to the workplace
• Time to schedule the work
• Time to inspect the work
• Time to cure the materials
• Time to make the parts
• Time to find the tools.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
37 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 38

The Figures listed in the table below contain work instruction applicable to Group 1, 2 airplanes.
Group 1-2:
Elapsed HoursTask HoursNumber of PersonsTask
20.0040.002FIGURE 1
4.258.52FIGURE 3
4.754.751FIGURE 4 or FIG-
URE 5 (L/R)
2.002.001FIGURE 6
2.702.701FIGURE 7
0.750.751FIGURE 8
3.006.002FIGURE 9 or FIG-
URE 10 (L/R)
3.503.501FIGURE 11 or FIG-
URE 12 (L/R)
26.5053.002FIGURE 21
12.0024.002FIGURE 22
2.002.001FIGURE 24
2.505.002FIGURE 25 (L or R
side inspection)
(a)(a)TOTAL FOR EACH AIRPLANE
(a) This service bulletin gives alternative methods of access and repair and differ-
ent tasks can be accomplished on each side of the airplane. Total hours de-
pend on the tasks accomplished. In any case, the tasks given in only some
of the figures listed will be applicable.
The Figures listed in the table below contain work instruction applicable to Group 3, 4 airplanes.
Group 3-4:
Elapsed HoursTask HoursNumber of PersonsTask
35.0070.002FIGURE 2
4.258.502FIGURE 3
0.750.751FIGURE 8
4.754.751FIGURE 13 or FIG-
URE 14 (L/R)
2.002.001FIGURE 15
2.702.701FIGURE 16
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
38 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 39

Group 3-4:
Elapsed HoursTask HoursNumber of PersonsTask
3.006.002FIGURE 17 or FIG-
URE 18 (L/R)
3.503.501FIGURE 19 or FIG-
URE 20 (L/R)
26.5053.002FIGURE 21
18.0036.002FIGURE 23
2.505.002FIGURE 25 (L or R
side inspection)
(a)(a)TOTAL FOR EACH AIRPLANE
(a) This service bulletin gives alternative methods of access and repair and differ-
ent tasks can be accomplished on each side of the airplane. Total hours de-
pend on the tasks accomplished. In any case, the tasks given in only some
of the figures listed will be applicable.
H. Weight and Balance Changes
Change in Moment
(Pound-Inches)
Change in Weight
(Pounds)Airplane
+509.2+1.6Group 1, Configura-
tion 1 and Group 2
(a)
No change (b)No change (b)Group 1, Configura-
tion 2
+509.2+1.6Group 3, Configura-
tion 1 and Group 4,
non-747SP model
airplanes (a)
+827.4+1.6Group 3, Configura-
tion 1 and Group 4,
747SP model air-
planes only (a)
No Change (b)No Change (b)Group 3, Configura-
tion 2
(a) The specified weight and balance change is applicable only
if the repair given in Paragraph 3.B., Work Instructions, PART
6 or PART 7 is accomplished. The change is due to a splice
added to the inner chord of the STA 320 crown frame. This
change does not include the effect of changes made to the
cockpit overhead dripshield per Paragraph 3.B., Work Instruc-
tions, PART 3.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
39 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 40

Change in Moment
(Pound-Inches)
Change in Weight
(Pounds)Airplane
(b) The repair/modification given in this service bulletin does not
give a weight or balance change for airplanes that have a
previously added splice on the inner chord of the STA 320
crown frame.
The table below gives the weight and balance changes that result from optional changes made to the
cockpit overhead dripshield to incorporate access segments that can be removed to accomplish the
inspections given in this service bulletin.
Change in Moment
(Pound-Inches)
Change in Weight
(Pounds)Airplane
+197.7+0.6All non-747SP air-
planes (a)
+321.3+0.6747SP model air-
planes (a)
(a) The specified weight and balance change is applicable only
if the work given in Paragraph 3.B., Work Instructions, PART
3 is accomplished. The change is due to a modification to the
cockpit overhead dripshield to add removable segments to
the left and right side of the dripshield.
I. Electrical Load Data
Not changed.
J. References
1. Existing Data:
a. Boeing Service Bulletin 747-25-3253, 747-53-2272, 747-53A2784
b. Boeing Service Letter 747-SL-747-SL-51-048
c. Boeing Service Related Problem (SRP) 747-SRP-53-0404, 747-SRP-53-0462
d. Federal Aviation Administration (FAA) Airworthiness Directive (AD) 2005-08-01, 2005-17-09,
2009-19-05, 2012-22-02
e. Service Bulletin Index D6-30300
f. Standard Overhaul Practices Manual (SOPM) 20-30-03, 20-30-99, 20-41-02, 20-43-03,
20-50-01, 20-50-10, 20-50-12, 20-50-19
g. 747 Fleet Team Digest (FTD) FTD-53-12005
h. 747 Non-Destructive Testing (NDT) Manual Part 6, 51-00-00
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
40 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 41

i. 747-100/200/300 Aircraft Maintenance Manual (AMM) 24-27-04, 25-00-00, 25-11-01, 25-14-00,
25-14-01, 25-14-02, 25-15-00, 26-15-01, 31-00-00
j. 747-100/200/300 Structural Repair Manual (SRM) 51-30-05, 51-30-09, 53-10-04, Fig. 118
k. 747-400 Aircraft Maintenance Manual (AMM) 25-00-00, 25-11-01, 25-14-00, 25-14-01,
25-14-02, 25-15-00, 31-00-00
l. 747-400 Structural Repair Manual (SRM) 51-30-10, 51-40-05, 51-40-09, 53-10-07-2R-2
m. 747-400F Structural Repair Manual (SRM) 51-30-10, 51-40-05, 51-40-09, 53-10-07-2R-2
n. 747-400LCF Structural Repair Manual (SRM) 51-30-10, 51-40-05, 51-40-09
o. 747-400SF Structural Repair Manual (SRM) 51-30-10, 51-40-05, 51-40-09, 53-10-07-2R-2
p. 747-SP Structural Repair Manual (SRM) 51-30-05, 51-30-09
2. Data Supplied with this Service Bulletin:
None.
3. Installation Drawings Used in the Preparation of this Service Bulletin:
TitleDrawing Number
Frame Installation - Upper Crown, CAB Station 32065B07603
Frame Installation - Station 340, Body Cab65B10334
Sill Installation - Upper, Crown, CAB, Section 4165B07616
No. 3 Post Instl - Cabin Window65B07613
Intercostal Instl - Upper Crown, CAB, BL 7.50 & BL 15.0065B07617
Duct Instl - Air Conditioning, Flight Deck214U1002
Dripshield Instl - Overhead, Pilots232U1301
The table above lists applicable drawings used to prepare this service bulletin. The drawings are
not necessary to make the specified changes, and are not supplied with this service bulletin. The
drawings may not be applicable to all airplane configurations or operators.
K. Publications Affected
1. Publications:
None.
2. Damage Tolerance Based Structural Inspections:
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
41 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 42

Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue
Critical Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the
Maintenance Program. This service bulletin affects FCS. DTI requirements for the structure affected
are contained in Paragraph 1.E., Compliance of this service bulletin.
L. Interchangeability and Intermixability of Parts
Accomplishment of this service bulletin does not affect interchangeability or intermixability of parts.
M. Software Accomplishment Summary
Not affected.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
42 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 43

2.    MATERIAL INFORMATION
A. Material - Price and Availability
Boeing can supply the kits shown in Paragraph 2.C., Parts Necessary for Each Airplane. Operators
are encouraged to share schedule requirements with Boeing for incorporation of the service bulletin.
The kits are subject to the terms and conditions of the Boeing standard purchase order acknowledgment.
Prices are in United States Dollars. Terms: Net 30 days.
Reference this service bulletin and submit your purchase order by one of these methods:
1. Order on-line via ATA Spec 2000 or The Boeing PART Page
2. Fax to (206) 662-7145
REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER
AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION
Unit Price as of
the original issue
date of this Ser-
vice Bulletin (US
Dollars)
ROLT as of the
original issue
date of this Ser-
vice Bulletin (Cal-
endar Days)
QTYDateNameKit Number
7,843.0019611/17/2014Kit - Parts015U1928-3
103/14/2014
104/11/2014
105/9/2014
106/9/2014
107/8/2014
108/5/2014
3,009.00196103/14/2014Kit - Fasteners015U1928-4 (a)
104/11/2014
105/9/2014
5,492.0019655/16/2014Kit - Fasteners015U1928-5 (b)
268.0019613/14/2014Kit - Parts015U1928-6
807.0019613/14/2014Kit - Fasteners015U1928-7 (c)
1,946.0019615/16/2014Kit - Fasteners015U1928-8 (d)
5,659.00196103/14/2014Kit - Parts015U1928-9
104/11/2014
1,133.00196103/27/2014Kit - Fasteners015U1928-10
2,407.0019615/16/2014Kit - Fasteners015U1928-11
878.0019613/14/2014Kit - Fasteners015U1928-12
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
43 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 44

REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER
AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION
Unit Price as of
the original issue
date of this Ser-
vice Bulletin (US
Dollars)
ROLT as of the
original issue
date of this Ser-
vice Bulletin (Cal-
endar Days)
QTYDateNameKit Number
978.0019615/16/2014Kit - Fasteners015U1928-13
128.00196203/14/2014Kit - fasteners/nutplates015U1928-14
204/11/2014
105/9/2014
106/9/2014
107/8/2014
108/5/2014
(e)(e)(e)(e)Kit - Fasteners015U1928-17 (a)
(e)(e)(e)(e)Kit - Fasteners015U1928-18 (b)
(e)(e)(e)(e)Kit - Fasteners015U1928-19 (c)
(e)(e)(e)(e)Kit - Fasteners015U1928-20 (d)
(e)(e)(e)(e)Kit - Supplemental015U1928-21 (a)
(e)(e)(e)(e)Kit - Supplemental015U1928-22 (b)
(e)(e)(e)(e)Kit - Supplemental015U1928-23 (c)
(e)(e)(e)(e)Kit - Supplemental015U1928-24 (d)
(a) Kit 015U1928-4 is obsolete and has been replaced by kit 015U1928-17. Kit 015U1928-21 is a supplemental
kit for kit 015U1928-4. Supplemental kit 015U1928-21 plus kit 015U1928-4 is equivalent to replacement
kit 015U1928-17.
(b) Kit 015U1928-5 is obsolete and has been replaced by kit 015U1928-18. Kit 015U1928-22 is a supplemental
kit for kit 015U1928-5. Supplemental kit 015U1928-22 plus kit 015U1928-5 is equivalent to replacement
kit 015U1928-18.
(c) Kit 015U1928-7 is obsolete and has been replaced by kit 015U1928-19. Kit 015U1928-23 is a supplemental
kit for kit 015U1928-7. Supplemental kit 015U1928-23 plus kit 015U1928-7 is equivalent to replacement
kit 015U1928-19.
(d) Kit 015U1928-8 is obsolete and has been replaced by kit 015U1928-20. Kit 015U1928-24 is a supplemental
kit for kit 015U1928-8. Supplemental kit 015U1928-24 plus kit 015U1928-8 is equivalent to replacement
kit 015U1928-20.
(e) Contact Boeing for price and availability information.
B. Industry Support Information
Boeing warranty remedies are not available for the inspection, and/or repair procedures given in this
service bulletin.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
44 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 45

C. Parts Necessary for Each Airplane
1. Kits/Parts
To get the kits shown below, refer to Paragraph 2.A., Material - Price and Availability.
ContentsKit 015U1928- ( )Application
Parts only.-3Accomplish PART 7: REPLACE INNER
CHORD + OUTBOARD WEB on a Group 1
or Group 2 airplane. Fasteners for Group 1, Configuration 1and Group 2.-17 (a)
Fasteners for Group 1, Configuration 2.-18 (b)
Parts only.-6Accomplish PART 5: REPLACE FRAME
OUTBOARD WEB ONLY on a Group 1 or
Group 2 airplane. Fasteners for Group 1, Configuration 1and Group 2.-19 (c)
Fasteners for Group 1, Configuration 2.-20 (d)
Click Bond Nutplates and fasteners.-14Restore the dripshield per Figure 22.
(a) Obsolete kit 015U1928-4 plus supplemental kit 015U1928-21 is equivalent to kit 015U1928-17.
(b) Obsolete kit 015U1928-5 plus supplemental kit 015U1928-22 is equivalent to kit 015U1928-18.
(c) Obsolete kit 015U1928-7 plus supplemental kit 015U1928-23 is equivalent to kit 015U1928-19.
(d) Obsolete kit 015U1928-8 plus supplemental kit 015U1928-24 is equivalent to kit 015U1928-20.
ContentsKit 015U1928- ( )Application
Parts only.-9Accomplish PART 7: REPLACE INNER
CHORD + OUTBOARD WEB on a Group 3
or Group 4 airplane. Fasteners for Group 3, Configuration 1and Group 4.-10
Fasteners for Group 3, Configuration 2.-11
Parts only.-6Accomplish PART 5: REPLACE FRAME
OUTBOARD WEB ONLY on a Group 3 or
Group 4 airplane. Fasteners for Group 3, Configuration 1and Group 4.-12
Fasteners for Group 3, Configuration 2.-13
Click Bond Nutplates and fasteners.-14Restore the dripshield per Figure 23.
ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-12-11-10-9-6-3
Kit - STA 320
Crown Frame Mod-
ification
.....-015U1928-3
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
45 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 46

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-12-11-10-9-6-3
Kit - STA 320
Crown Frame Mod-
ification
....-.015U1928-6
Kit - STA 320
Crown Frame Mod-
ification
...-..015U1928-9
Kit - STA 320
Crown Frame Mod-
ification
..-...015U1928-10
Kit - STA 320
Crown Frame Mod-
ification
.-....015U1928-11
Kit - STA 320
Crown Frame Mod-
ification
-.....015U1928-12
SPLICE PLATE.....1141U0058-15
SPLICE STRAP.....1141U0058-17
SPLICE STRAP.....1141U0058-19
SPLICE STRAP.....1141U0058-20
SPLICE PLATE...1..141U1006-3
SPLICE PLATE...2..141U1006-5
SPLICE PLATE...1..141U1006-7
SPLICE PLATE...1..141U1006-13
CHORD RIGHT...1..141U1006-15
CHORD LEFT...1..141U1006-17
WEB...21265B07603-12
FILLER...21265B07603-25
STRAP.....165B07603-53
STRAP.....165B07603-54
CHORD ASSY.....165B07603-61
STRAP...1..69B12990-7
STRAP...1..69B12990-8
BOLT, PROTRUD-
ING HD
444...BACB30MY8K8X
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
46 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 47

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-12-11-10-9-6-3
BOLT, HEX HEAD51010...BACB30NM3K12X
BOLT, HEX HEAD6.12...BACB30NM3K10X
BOLT TITANIUM
O/S
.12....BACB30NM3K10Y
BOLT, HEX HEAD122...BACB30NR4K6X
BOLT, 100 DEG
HEX DR
41010...BACB30NW6K6X
BOLT, PROTRUD-
ING HD
112638...BACB30NX6K4X
BOLT, PROTRUD-
ING HD
.4424...BACB30NX6K4Y
BOLT, PROTRUD-
ING HD
41814...BACB30NX6K5X
BOLT, PROTRUD-
ING HD
.1816...BACB30NX6K5Y
BOLT, PROTRUD-
ING HD
183036...BACB30NX6K6X
BOLT, PROTRUD-
ING HD
54632...BACB30NX6K6Y
BOLT, PROTRUD-
ING HD
388...BACB30NX6K7X
BOLT, PROTRUD-
ING HD
448...BACB30NX6K8X
BOLT, PROTRUD-
ING HD
4410...BACB30NX6K9X
BOLT, PROTRUD-
ING HD
.1....BACB30NX6K9Y
BOLT.816...BACB30VT6K4
BOLT..8...BACB30VT6K5
BOLT.210...BACB30VT6K6
BOLT.2....BACB30VT8K5
BOLT SHEAR
LIGHT
.4....BACB30VT8K8
BOLT HI-LOK.4....BACB30VT8K9
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
47 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 48

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-12-11-10-9-6-3
COLLAR511072...BACC30AC6
COLLAR4490114...BACC30BH6
COLLAR.1034...BACC30BL6
COLLAR.10....BACC30BL8
COLLAR41010...BACC30M6
COLLAR244...BACC30M8
NUT112222...BACN10JC3CD
NUT122...BACN10JC4CD
SHIM, LAMINAT-
ED
.....2BACS40R010B010F
WASHER111022...BACW10BP31CD
WASHER111022...BACW10BP31DP
WASHER.12....BACW10BP32CD
WASHER.12....BACW10BP32DP
WASHER122...NAS1149D0432J
(a) If grip length shown is not available at Boeing, fasteners supplied in kits may be one grip length longer
than indicated. Also, if any fasteners part numbers listed are not available or have been superseded,
substitute fasteners may be supplied in kits.
ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-20-19-18-17-14-13
Kit - STA 320
Crown Frame Mod-
ification
.....-015U1928-13
Kit - STA 320
Crown Frame Mod-
ification
....-.015U1928-14
Kit - Retrofit - STA
320 Crown Frame
Modification - Fas-
teners
...-..015U1928-17
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
48 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 49

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-20-19-18-17-14-13
Kit - Retrofit - STA
320 Crown Frame
Modification - Fas-
teners
..-...015U1928-18
Kit - Retrofit - STA
320 Crown Frame
Modification - Fas-
teners
.-....015U1928-19
Kit - Retrofit - STA
320 Crown Frame
Modification - Fas-
teners
-.....015U1928-20
BOLT, PROTRUD-
ING HD
..44..BACB30MY10K6X
BOLT, PROTRUD-
ING HD
...4..BACB30MY10K8X
BOLT, PROTRUD-
ING HD
..4...BACB30MY10K8Y
BOLT, PROTRUD-
ING HD
...2..BACB30MY8K11X
BOLT, PROTRUD-
ING HD
..2...BACB30MY8K11Y
BOLT, PROTRUD-
ING HD
...24..BACB30MY8K5X
BOLT, PROTRUD-
ING HD
..24...BACB30MY8K5Y
BOLT, HEX DRIVE..10...BACB30MY8K6
BOLT, PROTRUD-
ING HD
...30..BACB30MY8K6X
BOLT, PROTRUD-
ING HD
5.30...BACB30MY8K6Y
BOLT, PROTRUD-
ING HD
...6..BACB30MY8K7X
BOLT, PROTRUD-
ING HD
..6...BACB30MY8K7Y
BOLT, PROTRUD-
ING HD
.2.16.2BACB30MY8K8X
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
49 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 50

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-20-19-18-17-14-13
BOLT, PROTRUD-
ING HD
2.16...BACB30MY8K8Y
BOLT, PROTRUD-
ING HD
...20..BACB30MY8K9X
BOLT, PROTRUD-
ING HD
..20...BACB30MY8K9Y
BOLT, HEX HEAD.1.2..BACB30NM3K11X
BOLT, HEX HEAD1.2...BACB30NM3K11Y
BOLT, HEX HEAD.5.10.5BACB30NM3K12X
BOLT, HEX HEAD5.10...BACB30NM3K12Y
BOLT.6.2..BACB30NM3K13X
BOLT6.12...BACB30NM3K13Y
BOLT TITANIUM
O/S
.....6BACB30NM3K10Y
BOLT...2..BACB30NR4K11X
BOLT, HEX HEAD..2...BACB30NR4K11Y
BOLT, HEX HEAD.168.1BACB30NR4K6X
BOLT, HEX HEAD1.2...BACB30NR4K6Y
BOLT, HEX HEAD...2..BACB30NR4K8X
BOLT, HEX HEAD..2...BACB30NR4K8Y
BOLT, 100 DEG
HEX DR
.....4BACB30NW6K6X
BOLT, PROTRUD-
ING HD
.111214.11BACB30NX6K4X
BOLT, PROTRUD-
ING HD
11.14...BACB30NX6K4Y
BOLT, PROTRUD-
ING HD
44208.4BACB30NX6K5X
BOLT, PROTRUD-
ING HD
14214040.18BACB30NX6K6X
BOLT, PROTRUD-
ING HD
751210.5BACB30NX6K6Y
BOLT, PROTRUD-
ING HD
3366.3BACB30NX6K7X
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
50 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 51

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-20-19-18-17-14-13
BOLT, PROTRUD-
ING HD
24288.2BACB30NX6K8X
BOLT, PROTRUD-
ING HD
2.4...BACB30NX6K8Y
BOLT, PROTRUD-
ING HD
2448.3BACB30NX6K9X
BOLT, PROTRUD-
ING HD
2.4...BACB30NX6K9Y
BOLT, PROTRUD-
ING HD
...2..BACB30NX8K11X
BOLT, PROTRUD-
ING HD
..2...BACB30NX8K11Y
BOLT, PROTRUD-
ING HD
...2..BACB30NX8K8X
BOLT, PROTRUD-
ING HD
..2...BACB30NX8K8Y
BOLT..820..BACB30VT6K4
BOLT...12..BACB30VT6K5
BOLT..214..BACB30VT6K6
BOLT...24..BACB30VT6K8
BOLT SHEAR
LIGHT
.....2BACB30VT8K8
BOLT HI-LOK.....1BACB30VT8K9
COLLAR2253410.5BACC30AC6
COLLAR..4...BACC30AC8
COLLAR254711084.41BACC30BH6
COLLAR...4..BACC30BH8
COLLAR..1070..BACC30BL6
COLLAR.....3BACC30BL8
COLLAR..48..BACC30M10
COLLAR.....4BACC30M6
COLLAR521098.2BACC30M8
COLLAR..4...BACC30R10
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
51 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 52

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-20-19-18-17-14-13
COLLAR2.98...BACC30R8
NUT12122424.11BACN10JC3CD
NUT,SELF-LOCK-
ING
111212.1BACN10JC4CD
FAIRING SCREWS....25.BACS12FA3K5
FAIRING SCREWS....25.BACS12FA3K6
WASHER, PLAIN.12.24.5BACW10BP31CD
WASHER, PLAIN.12.24.5BACW10BP31DP
WASHER, PLAIN12.24..6BACW10BP32CD
WASHER, PLAIN12.24..6BACW10BP32DP
WASHER, SELF-
ALIGN
2244..BACW10CA104CC
WASHER.244..BACW10CA31CV
WASHER2.....BACW10CA32CV
WASHER, SELF-
ALIGN
..44..BACW10CA41CV
WASHER..44..BACW10CA5CC
NUTPLATE,
MINIATURE,
FLOATING
....25.CB6014CR3-1P
WASHER.1612.1NAS1149D0432J
WASHER1.6...NAS1149D0532J
(a) If grip length shown is not available at Boeing, fasteners supplied in kits may be one grip length longer
than indicated. Also, if any fasteners part numbers listed are not available or have been superseded,
substitute fasteners may be supplied in kits.
ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-24-23-22-21
Kit - Retrofit - Sup-
plemental Fasten-
ers
...-015U1928-21
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
52 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 53

ALL
Kit 015U1928
NotesExisting Part
Number
NameQtyNew Part Number
-24-23-22-21
Kit - Retrofit - Sup-
plemental Fasten-
ers
..-.015U1928-22
Kit - Retrofit - Sup-
plemental Fasten-
ers
.-..015U1928-23
Kit - Retrofit - Sup-
plemental Fasten-
ers
-...015U1928-24
BOLT.6.12BACB30NM3K13X
BOLT6.12.BACB30NM3K13Y
WASHER, PLAIN.12.24BACW10BP31CD
WASHER, PLAIN.12.24BACW10BP31DP
WASHER, PLAIN12.24.BACW10BP32CD
WASHER, PLAIN12.24.BACW10BP32DP
(a) If grip length shown is not available at Boeing, fasteners supplied in kits may be one grip
length longer than indicated. Also, if any fasteners part numbers listed are not available or
have been superseded, substitute fasteners may be supplied in kits.
2. Parts and Materials Supplied by the Operator
The following parts or materials are necessary to do the change in this service bulletin. Parts and
materials in the manuals given in Paragraph 1.J., References, can also be necessary. Examine
operator part and material supply to make sure all necessary parts and materials are available.
3. Parts Modified and Reidentified
The parts shown below are changed as shown in this service bulletin. The quantity (QTY) is the
number of parts changed on each airplane.
4. Parts Removed and Not Replaced
None.
D. Parts Necessary to Change Spares
None.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
53 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 54

E. Special Tooling - Price and Availability
The 747-400 SRM 51-40-09, 747-400F SRM 51-40-09, 747-400SF SRM 51-40-09, 747-400LCF SRM
51-40-09 and the 747-100/200/300 SRM 51-30-09 and 747-SP SRM 51-30-09 give data about cold
working tools and sleeves necessary to do the work given in this service bulletin. These tools are
available from industry sources.
Engineering, service, and a kit of cold working tools made for this change are available from Fatigue
Technology, Inc. or West Coast Industries, Inc.
• Refer To: FTI Kit Number:FTI-747-53A-2862-1
Fatigue Technology, Inc.
P.O. Box C-88388
Seattle, WA 98188 USA
Phone Number (206) 246-2010
Fax (206) 244-9886
• Refer To: WCI Kit Number: WCI-747-53A-2862
West Coast Industries, Inc.
14900 Whitman Avenue North
Seattle, WA 98133-6532 USA
Phone Number (206) 365-7513
Fax (206) 365-7483
F. Special Tooling Necessary to do this Service Bulletin
Cold working tools are necessary to do a change given in this service bulletin. To get the cold working
tools, refer to Paragraph 2.E., Special Tooling - Price and Availability.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
54 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 55

3.    ACCOMPLISHMENT INSTRUCTIONS
A. GENERAL INFORMATION
CAUTION: KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL
PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL,
METAL PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE
DAMAGE TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR
OTHER ELECTRICAL DAMAGE.
NOTE: 1. Manual titles are referred to by acronyms. Refer to Paragraph 1.J., References, for
definition of the acronyms.
2. Obey all of the warnings and cautions given in the specified manual sections.
3. Unless shown differently, these dimensions and tolerances are used:
– Linear dimensions are in inches
– Tolerance on linear dimensions, other than rivet and bolt edge margins, is plus
or minus 0.03 inch
– Tolerance on rivet and bolt edge margin is plus or minus 0.05 inch
– Angular tolerance is plus or minus 2 degrees
– Hole dimensions for standard solid rivets and fasteners are in Structural Repair
Manual (SRM) Chapter 51
– Torque Values:
— Values for structural fasteners are given in 747 Structural Repair Manual,
Chapter 51.
— Values for airframe maintenance tasks are included in Chapter 20 of 747
Aircraft Maintenance Manual (AMM).
— Non-standard torque values for maintenance tasks are included in the
applicable installation step.
4. Use the approved fastener, process and material substitutions in accordance with
SRM Chapter 51.
5. If the length of any fastener specified in this service bulletin does not meet installation
standards given in SRM Chapter 51, then a fastener of the same specification, or
an approved substitute, with a length which meets the installation standards given
in SRM Chapter 51 may be used. In addition, washers may be installed for fastener
grip length in accordance with SRM Chapter 51. Refer to SOPM 20-50-01 for alternate
full threaded fasteners (screws) needed for installation in this service bulletin.
6. A Detailed Inspection is defined as: An intensive examination of a specific item,
installation, or assembly to detect damage, failure, or irregularity. Available lighting
is normally supplemented with a direct source of good lighting at an intensity deemed
appropriate. Inspection aids such as mirrors, magnifying lenses, etc. may be
necessary. Surface cleaning and elaborate procedures may be required.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
55 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 56

7. A General Visual Inspection is defined as: A visual examination of an interior or
exterior area, installation or assembly to detect obvious damage, failure or irregularity.
This level of inspection is made from within touching distance unless otherwise
specified. A mirror may be necessary to enhance visual access to all exposed surfaces
in the inspection area. This level of inspection is made under normally available
lighting conditions such as daylight, hangar lighting, flashlight or drop-light and may
require removal or opening of access panels or doors. Stands, ladders or platforms
may be required to gain proximity to the area being checked.
8. These work instructions refer to procedures included in other Boeing documents.
When the words "refer to" are used and the operator has an accepted alternative
procedure, the accepted alternative procedure can be used. When the words "in
accordance with" are included in the instruction, the procedure in the Boeing document
must be used.
9. Boeing Service Letter 747-SL-747-SL-51-048, Damage Reporting and Repair
Plan/Design Guidelines, is an acceptable procedure to request information from
Boeing for additional structural repair instructions. The Service Letter describes what
information must be provided to Boeing before a structural repair can be provided.
10. Refer to APPENDIX C for a logic diagram. The Logic diagram is provided as an aid
only. Information contained in Paragraph 1.E., Compliance is the primary source for
compliance times. Information in Paragraph 3.B., Work Instructions is the primary
source for tasks required for compliance.
11. The instructions in Paragraph 3.B., Work Instructions and the figures can include
operation of tools or test equipment. Boeing Engineering Tool Drawings, the Illustrated
Tool and Equipment Manual, and the Special Tool and Ground Handling Drawing
Index contain data on versions of the tools or test equipment that you can use. It is
permitted to use replaced tools. It is not permitted to use superseded tools.
12. If it is necessary to remove more parts for access, you can remove those parts. If
you can get access without removing identified parts, it is not necessary to remove
all of the identified parts. Jacking and shoring limitations must be observed.
13. Where the work instructions include installation of a kept part, a new or serviceable
part with the same part number can be installed as an alternative to the kept part.
14. Some Boeing parts are supplied in a temporary configuration. Those parts are
identified with a 'U', 'W', or 'Y' in place of the '-' (dash) in the part number. It is
permitted to install parts identified with a 'U', 'W', or 'Y' as an alternative to the '-'
(dash) part number. Boeing Drawing 005W0900 contains more data.
15. The compliance times for the actions in Paragraph 3.B., WORK INSTRUCTIONS
are in Paragraph 1.E., Compliance.
16. Some steps in the Work Instructions are labeled as Required for Compliance (RC).
If this service bulletin is mandated by an Airworthiness Directive (AD), then the steps
labeled as RC, including sub-steps under an RC step and any figures identified in
an RC step, must be done to comply with the AD. An Alternative Method of
Compliance (AMOC) is required for any deviations to RC steps, including sub steps
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
56 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 57

and identified figures. Steps not labeled as RC may be deviated from using accepted
methods in accordance with the operator's maintenance or inspection program without
obtaining approval of an AMOC. This is provided that the RC steps, including
sub-steps and identified figures, can still be done as specified, and the airplane can
be put back in an airworthy condition.
B. WORK INSTRUCTIONS
PART 1: INSPECTION AND REPAIR OF STA 320 CROWN FRAME, WINDOW POST #3 AND
WINDOW UPPER SILL
1. Get access to the STA 320 crown frame inspection area on the left and right side of the airplane.
NOTE: An overhead dripshield prevents direct access to the frame and upper sill inspection
areas and to remove the dripshield it is necessary to first remove overhead equipment
panels, air conditioning ducts/hoses, wire bundles, etc. If the dripshield is removed,
no additional access work will be necessary to do any of the repairs given in this
service bulletin; however, to restore access, it will be necessary to restore all the
airplane systems affected by the access work.
–
– As an alternative to removing the dripshield, the dripshield can be modified to include
segments that can be removed to get access to the inspection areas. Note that this
method will not give sufficient access to replace the frame inner chord which could
be necessary due to a crack finding. If the dripshield is removed from the airplane,
the dripshield can be modified to include the removable segments while it is out of
the airplane. This will permit future inspections to be accomplished without removing
the entire dripshield.
– The area of Window Post #3 to be inspected is accessible from the cockpit without
removing or cutting the dripshield.
To get instruction for access to the inspection areas via removal of the dripshield, refer to Paragraph
3.B., Work Instructions, PART 2.
To get instruction for access to the inspection areas via modification of the dripshield, refer to
Paragraph 3.B., Work Instructions, PART 3.
If additional clear space is needed/desired around the work area, remove the pilot's seat(s). Refer
to 747-400 AMM 25-11-01 or 747-100/200/300 AMM 25-11-01 as applicable for pilot's seat removal
instruction.
To get access and disassembly instructions for the repairs given in this service bulletin, refer to
Paragraph 3.B., Work Instructions PART 4.
2. RC - Inspect the STA 320 crown frame, Window Post #3 and the window upper sill for any crack.
With the initial inspection of the STA 320 crown frame and window upper sill for any crack, also
inspect the STA 320 crown frame and window upper sill for any missing fastener. Do these
inspections on the left and right sides of the airplane/frame in accordance with FIGURE 3.
If no crack is found and there is no missing fastener, go to step 5.
3. RC -
a. After all the inspection work given in FIGURE 3 is accomplished, determine which CONDITION
described in the table below is applicable:
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
57 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 58

Description of Finding(s)Condition
On the same side of the airplane, both the inner chord
of the STA 320 crown frame and the window upper sill
chord are fully severed by cracks,
CONDITION 1: FINDINGS NECESSITATE INSPEC-
TION OF STA 340 FRAME
or,
On the same side of the airplane, the window upper
sill chord is fully severed and Window Post #3 has any
crack that extends beyond the crack boundary line
shown in FIGURE 3.
Any crack or missing fastener is found and CONDITION
1 does not apply.
CONDITION 2: FINDINGS DO NOT NECESSITATE
INSPECTION OF STA 340 FRAME
b. If CONDITION 1 applies:
(1) Do PART 10: STA 340 FRAME INSPECTION.
(2) Do PART 8: SPECIAL INSTRUCTION REPAIR and then go to step 5.
c. If CONDITION 2 applies, go to step 4.
4. RC-
For any crack or missing fastener, do a repair in accordance with an applicable PART of Paragraph
3.B., Work Instructions as identified in the table below.
Applicable Repair AlternativesFinding
PART 5: REPLACE FRAME OUTBOARD WEB ONLYAny crack in the STA 320 crown frame outboard web
only. PART 7: REPLACE FRAME INNER CHORD + OUT-
BOARD WEB (a)
PART 6: REPLACE FRAME INNER CHORD ONLYAny crack in the STA 320 crown frame inner chord
only. PART 7: REPLACE FRAME INNER CHORD + OUT-
BOARD WEB (b)
PART 7: REPLACE FRAME INNER CHORD + OUT-
BOARD WEB
Any crack in the STA 320 crown frame outboard web
where there is also any crack in the STA 320 crown
frame inner chord.
PART 9: UPPER SILL REPAIRAny crack in the window upper sill chord and all cracks
in the window upper sill chord are contained within the
SRM repair area defined in FIGURE 3.
PART 8: SPECIAL INSTRUCTION REPAIRAny crack in a window upper sill that is not contained
within the SRM repair area defined in FIGURE 3. (c)
PART 8: SPECIAL INSTRUCTION REPAIRAny crack in Window Post #3.
PART 8: SPECIAL INSTRUCTION REPAIRAny crack in the STA 340 frame.
PART 8: SPECIAL INSTRUCTION REPAIRAny missing fastener or any crack that will not be re-
paired by doing PART 5, PART 6, PART 7 or PART 9.
(a) PART 7 is an alternative to PART 5. Accomplishment of PART 7 may extend the compliance time for the
next inspection as shown in Paragraph 1.E., Compliance.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
58 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 59

Applicable Repair AlternativesFinding
(b) PART 7 is an alternative to PART 6. Accomplishment of PART 7 may extend the compliance time for the
next inspection as shown in Paragraph 1.E., Compliance.
(c) This condition applies if the crack is found in an unrepaired window upper sill, or the crack is found after
the window upper sill has been repaired in accordance with PART 9.
5. Put the airplane back to a servicable condition.
6. RC - REPEAT / POST-REPAIR INSPECTIONS:
a. If PART 9: UPPER SILL REPAIR has NOT been done:
(1) Repeat the Detailed and Surface HFEC inspections for cracks in the STA 320 crown
frame, window upper sill and Window Post #3 and repair any crack found in accordance
with Paragraph 1.E., Compliance and Paragraph 3.B., Work Instructions, PART 1.
b. If PART 9: UPPER SILL REPAIR has been done:
(1) Repeat the Detailed and Surface HFEC inspections for cracks in the STA 320 crown
frame, window upper sill and Window Post #3 and repair any crack found in accordance
with Paragraph 1.E., Compliance and Paragraph 3.B., Work Instructions, PART 1. Also,
do Detailed and Surface HFEC post-repair inspections for cracks in the repaired window
upper sill in accordance with Paragraph 1.E., Compliance and the applicable SRM repair
identified in PART 9. Repair any crack found in accordance with Paragraph 1.E.,
Compliance and Paragraph 3.B., Work Instructions, PART 1.
7. RC - CONDITIONAL, ONE-TIME WORK ASSOCIATED WITH REVISION 1:
Do PART 11: MORE WORK ASSOCIATED WITH REVISION 1 in accordance with Paragraph
1.E., Compliance if any of the following conditions apply and the work given in PART 11 has not
been accomplished previously:
– The STA 320 crown frame outboard web, inner chord, or both were replaced in accordance
with PART 5, PART 6 or PART 7 respectively of Paragraph 3.B., Work Instructions of the
Original Issue of this service bulletin.
– An oversize fastener repair was done in accordance with PART 1 of Paragraph 3.B., Work
Instructions of the Original Issue of this service bulletin at specific fastener hole(s) identified
in the Original Issue of this service bulletin as follows:
Group 1, 2 airplanes: Hole #11 or Hole #15.
Group 3, 4 airplanes: Hole #11.
PART 2: ACCESS / RESTORE ACCESS FOR INSPECTION AND REPAIR OF STA 320 CROWN
FRAME VIA REMOVAL OF THE DRIPSHIELD
1. GAIN ACCESS:
Get access to the STA 320 crown frame and window upper sill inspection areas by removing the
overhead dripshield(s) and sill parts. Refer to FIGURE 21 for instruction. Also remove the pilot's
seat(s) if additional clear space is needed/desired around the work area. Refer to 747-400 AMM
25-11-01 or 747-100/200/300 AMM 25-11-01 as applicable for pilot's seat removal instruction.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
59 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

### Page 60

NOTE: An overhead dripshield prevents direct access to the inspection areas and to remove
the dripshield it is necessary to first remove overhead equipment panels, air
conditioning ducts/hoses, wire bundles, etc. With access via removal of the dripshield,
no additional access work will be necessary to do any of the repairs given in this
service bulletin; however, to restore access, it will be necessary to restore all the
airplane systems affected by the access work.
–
– An alternative access procedure is given in Paragraph 3.B., Work Instructions, PART
3. With the alternative procedure, openings are cut into the dripshield and the
dripshield is then restored to a configuration with segments that can be removed to
get access for future inspections. The alternative procedure will not give sufficient
access to replace the frame inner chord which could be necessary due to a crack
finding.
– If the dripshield is removed, it can be modified to include the removable segments
in accordance with Paragraph 3.B., Work Instructions, PART 3 while it is out of the
airplane, or the work given in PART 3 can be partially accomplished in the cockpit
on an installed dripshield and completed while the dripshield is removed from the
airplane.
For Group 3, 4 airplanes only, remove the M0176 APU Control Module Assembly and the M0177
Auxiliary Power Control Module Assembly from the P4 flight engineers panel to get access to
attachment fasteners at the aft end of the dripshield. Refer to 747-100/200/300 AMM 26-15-01
and 747-100/200/300 AMM 24-27-04 respectively for removal instruction.
2. RESTORE ACCESS:
After the inspection and repair work is complete, reinstall parts removed to get access. For
applicable instruction, refer to FIGURE 21.
For Group 3, 4 airplanes, reinstall the M0176 APU Control Module Assembly and the M0177
Auxiliary Power Control Module Assembly. Refer to 747-100/200/300 AMM 26-15-01 and
747-100/200/300 AMM 24-27-04 respectively for accepted installation and test procedures.
3. Test any airplane system disturbed by the access work to verify satisfactory system operation.
4. Put the airplane back to a servicable condition.
PART 3: ACCESS / RESTORE ACCESS FOR INSPECTION OF STA 320 CROWN FRAME VIA
MODIFICATION OF THE DRIPSHIELD
1. GAIN ACCESS:
Remove ceiling and sidewall panels from the cockpit. Refer to FIGURE 1 (Group 1, 2 airplanes)
or FIGURE 2 (Group 3, 4 airplanes) for applicable instruction.
NOTE: – With this access procedure, openings are cut into the dripshield and the dripshield
is then restored to a configuration with segments that can be removed to get access
for future inspections. This procedure will not provide sufficient access to replace
the frame inner chord which could be necessary due to a crack finding.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: April 03, 2014
747-53A2862Revision 1: July 24, 2015
60 of 366
BOEING SERVICE BULLETIN 747-53A2862
ALERTALERT

The text continues at https://openairdocs.org/service-documents/boeing/747-53a2862/file/8d81bc5df324.md?from=61

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain, except the copies of manufacturers’ service documents, which belong to their rights holders.
