# Boeing Alert Service Bulletin 767-38A0073: Boeing Service Bulletin

- Rights: © The Boeing Company. Filed by the FAA in regulations.gov docket FAA-2014-0571; AD 2017-02-03 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication.
- Document: [Boeing Alert Service Bulletin 767-38A0073](https://openairdocs.org/service-documents/boeing/767-38a0073.md)
- Title as filed: Boeing Service Bulletin
- Pages: 206
- PDF: https://openairdocs.org/files/sha256/92/9c/929c30cd74c3a4fbdce260db62d078a3e3d4b4c7dfd25c158124ec2b60fbfc53
- Page: https://openairdocs.org/service-documents/boeing/767-38a0073/file/929c30cd74c3

## Text

Some pages are OCR from a scan. OCR can misread letters and numbers. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

Commercial
Airplanes
767
Service Bulletin
ALERT
Number: 767-38A0073
Original Issue: November 12, 2013
ATA System: 3810 3071
SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and
Replacement and Spray Shroud Installation
Export of this technology is controlled under the United States Export Administration Regulations (EAR) (15
CFR 300-774). An export license may be required before it is used for development, production or use by foreign
persons from specific countries. The controller of this data has the individual responsibility to abide by all export
laws.
9E991ECCN:
BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET
Copyright © 2013 Boeing.
Unpublished Work. All Rights Reserved.
Treatment of this document and its content is governed by contract with Boeing. Rights to use this document
are licensed on a per aircraft basis and such rights may not be transferable. For more information, contact The
Boeing Company.
Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, 787, Dreamliner,
BBJ, DC-8, DC-9, DC-10, KC-10, KC-46, KDC-10, MD-10, MD-11, MD-80, MD-88, MD-90, P-8, Poseidon and
Boeing liveries are all trademarks owned by The Boeing Company; and no trademark license is granted in
connection with this document unless provided in writing by Boeing.
Original Issue: November 12, 2013
767-38A0073
1 of 206
5.0

### Page 2

Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
2 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT
BLANK PAGE

### Page 3

Table of Contents
S u m m a r y ...................................................... 7
1. PLANNING INFORMATION ........................................ 1 3
A . E f f e c t i v i t y  ............................................... 1 3
1. Airplanes ............................................ 1 3
2 . S p a r e s  A f f e c t e d  ........................................ 1 8
B. Concurrent Requirements ...................................... 1 8
C. Reason ................................................ 1 8
D. Description .............................................. 1 9
E. Compliance .............................................. 2 0
F . A p p r o v a l  ............................................... 2 2
G. Manpower .............................................. 2 2
H. Weight and Balance Changes .................................... 3 7
I. Electrical Load Data ......................................... 3 7
J . R e f e r e n c e s  .............................................. 3 7
1. Existing Data: ......................................... 3 7
2. Data Supplied with this Service Bulletin: ........................... 3 7
3. Installation Drawings Used in the Preparation of this Service Bulletin: ........... 3 7
K. Publications Affected ........................................ 3 8
L. Interchangeability and Intermixability of Parts ........................... 3 8
M. Software Accomplishment Summary ................................ 3 8
2. MATERIAL INFORMATION ........................................ 3 9
A. Material - Price and Availability ................................... 3 9
B. Industry Support Information .................................... 4 1
C. Parts Necessary for Each Airplane ................................. 4 1
1 . K i t s / P a r t s :  ........................................... 4 1
2. Parts and Materials Supplied by the Operator: ........................ 4 7
3. Parts Modified and Reidentified: ............................... 4 8
4. Parts Removed and Not Replaced: .............................. 4 8
D. Parts Necessary to Change Spares ................................. 4 9
E. Special Tooling - Price and Availability ............................... 4 9
F. Special Tooling Necessary to do this Service Bulletin ....................... 4 9
3. ACCOMPLISHMENT INSTRUCTIONS .................................. 5 1
A. GENERAL INFORMATION ..................................... 5 1
B. WORK INSTRUCTIONS ....................................... 5 3
FIGURE 1: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 1 AND 3 INSPECTION [Group 1, 3-4, 6-7, 10-13] ................ 5 9
FIGURE 2: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 INSPECTION [Group 1-2, 9, 11] ........................ 6 2
FIGURE 3: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 INSPECTION [Group 4-6, 10, 12-13] ..................... 6 4
FIGURE 4: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 INSPECTION [Group 7-8] ........................... 6 6
FIGURE 5: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 INSPECTION [Group 3] ............................ 6 8
FIGURE 6: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 INSPECTION [Group 1-2, 7-8, 11] ....................... 7 1
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
3 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 4

FIGURE 7: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 INSPECTION [Group 4-5, 12] ......................... 7 3
FIGURE 8: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 INSPECTION [Group 9] ............................ 7 5
FIGURE 9: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 INSPECTION [Group 6, 10, 13] ........................ 7 7
FIGURE 10: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 INSPECTION [Group 3] ............................ 8 2
FIGURE 11: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 2 INSPECTION [Group 5, 10, 12] ........................ 8 5
FIGURE 12: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 6 AND 9 INSPECTION [Group 11] ........................ 8 7
FIGURE 13: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 7 INSPECTION [Group 9] ............................ 9 0
FIGURE 14: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 8 INSPECTION [Group 10] ............................ 9 2
FIGURE 15: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 1 AND 3 SPRAY SHROUD INSTALLATION [Group 1, 3-4, 6-7, 10-13] .... 9 4
FIGURE 16: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 SPRAY SHIELD INSTALLATION [Group 1-2, 9, 11] ............ 1 0 0
FIGURE 17: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 SPRAY SHIELD INSTALLATION [Group 4-6, 10, 12-13] .......... 1 0 3
FIGURE 18: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 SPRAY SHIELD INSTALLATION [Group 7-8] ................ 1 0 6
FIGURE 19: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 SPRAY SHIELD INSTALLATION [Group 3] ................. 1 0 9
FIGURE 20: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHIELD INSTALLATION [Group 1-2, 7-8, 11-12] .......... 1 1 2
FIGURE 21: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHIELD INSTALLATION [Group 4-5, 12] .............. 1 1 6
FIGURE 22: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHIELD INSTALLATION [Group 9] ................. 1 1 9
FIGURE 23: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHIELD INSTALLATION [Group 10] ................ 1 2 3
FIGURE 24: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHROUD INSTALLATION [Group 13] ............... 1 2 7
FIGURE 25: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHROUD INSTALLATION [Group 6] ................ 1 3 1
FIGURE 26: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 SPRAY SHROUD INSTALLATION [Group 3] ................ 1 3 5
FIGURE 27: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 2 SPRAY SHROUD INSTALLATION [Group 5, 10, 12] ............ 1 3 9
FIGURE 28: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 6 SPRAY SHROUD INSTALLATION AND LOCATION 9 ISOLATION [Group 11]
................................................. 1 4 2
FIGURE 29: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 7 SPRAY SHROUD INSTALLATION [Group 9] ................ 1 5 1
FIGURE 30: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 8 SPRAY SHROUD INSTALLATION [Group 10] ............... 1 5 7
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
4 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 5

FIGURE 31: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 1 AND 3 REPLACEMENT [Group 1, 3-4, 6-7, 10-13] ............. 1 6 3
FIGURE 32: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 REPLACEMENT [Group 1-2, 9, 11] ..................... 1 6 6
FIGURE 33: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 REPLACEMENT [Group 4-6, 10, 12-13] ................... 1 6 9
FIGURE 34: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 REPLACEMENT [Group 7-8] ......................... 1 7 2
FIGURE 35: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 4 REPLACEMENT [Group 3] .......................... 1 7 5
FIGURE 36: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 REPLACEMENT [Group 1-2, 7-8, 11] .................... 1 7 8
FIGURE 37: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 REPLACEMENT [Group 4-5, 12] ....................... 1 8 1
FIGURE 38: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 REPLACEMENT [Group 9] .......................... 1 8 4
FIGURE 39: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 REPLACEMENT [Group 6, 10, 13] ...................... 1 8 7
FIGURE 40: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 5 REPLACEMENT [Group 3] .......................... 1 9 2
FIGURE 41: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 2 REPLACEMENT [Group 5, 10, 12] ...................... 1 9 5
FIGURE 42: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 6 AND 9 REPLACEMENT [Group 11] ..................... 1 9 7
FIGURE 43: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 7 REPLACEMENT [Group 9] .......................... 2 0 0
FIGURE 44: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
LOCATION 8 REPLACEMENT [Group 10] ......................... 2 0 2
APPENDIX A: GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED FIGURES . . . 204
APPENDIX B: POTABLE WATER SYSTEM COUPLING - IDENTIFICATION ............... 2 0 5
APPENDIX C: POTABLE WATER SYSTEM COUPLING - INSTALLATION ................ 2 0 6
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
5 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 6

Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
6 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT
BLANK PAGE

### Page 7

Commercial
Airplanes
767
Service Bulletin
ALERT
SummaryNumber: 767-38A0073Original Issue: November 12, 2013
ATA System: 3810 3071
SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and
Replacement and Spray Shroud Installation
THIS BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH
1.A., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OWNER.
CONCURRENT REQUIREMENTS
None.
BACKGROUND
Accomplishment of this service bulletin will make sure that the potable water system couplings in section 41 do
not leak onto electrical equipment. If this service bulletin is not done, an uncontrolled water leak from a defective
potable water system coupling could cause the Main Equipment Center (MEC) Line Replaceable Units (LRU's)
to become wet. Wet Main Equipment Center (MEC) Line Replaceable Units (LRU's) could result in an electrical
short and potential loss of several functions essential for safe flight.
An operator reported problems with the Engine Indication and Crew Alerting System (EICAS) display system
during flight. An investigation of the event determined that it was caused by a water leak from a fractured plastic
potable water coupling. Boeing analysis of all 767 models, based on delivered configurations, identified nine
possible coupling locations as being near enough to electrical LRU's to cause a potential problem if water leaked
from them. To reduce this risk, plastic couplings have now been made one way replaceable by metal couplings.
Plastic couplings were delivered on airplanes between line numbers 534 and 890. Plastic couplings have also
been listed as two-way interchangeable with metal couplings applicable to 767 passenger airplanes up to line
number 1062, thus, the changes in this service bulletin are applied to line numbers 534 thru 1062. Any plastic
couplings found in the identified locations will be replaced with metal couplings. In addition, to further protect
LRU's, spray shrouds, used on all new production airplanes, will be installed on operational airplanes to cover
the identified couplings, to direct any leakage away from electrical equipment.
This service bulletin gives instructions to inspect and replace plastic potable water couplings with metal couplings
in the identified locations in Section 41. In addition, spray shrouds and shields are installed to cover the identified
couplings. Installation of new metal couplings will reduce the chance of uncontrolled water leakage and the
spray shrouds will protect essential electrical systems should a leak occur.
Boeing Service Related Problem (SRP) 767-SRP-38-0063 is related to this service bulletin.
Boeing Fleet Team Digest (FTD) 767 FTD 38-12001 is related to this service bulletin.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
7 of 206

### Page 8

This table is provided to operators for planning purposes only. Refer to the applicable sections for more
information.
ReferenceAffectedPlanning Data
Paragraph 1.A.2., Spares AffectedNoSpares Affected
Paragraph 1.E., Compliance and Paragraph
1.F., Approval. Refer to AD worksheet 13-AD-
25.
YesAD Related
Paragraph 1.H., Weight and Balance Changes.
Group 11 only.
YesWeight and Balance Change
Paragraph 1.I., Electrical Load DataNoElectrical Load Changed
Paragraph 1.K., Publications AffectedYesPublications Affected
Paragraph 1.K., Publications AffectedNoAirplane Flight Operations Affected (Flight Crew
Operations Manual and/or FAA Approved Air-
plane Flight Manual)
Paragraph 2.C.1., Kits/PartsYesKits/Parts Required
Paragraph 2.C.2., Parts and Materials Supplied
by the Operator. Group 9 thru 11 only.
YesOperator Supplied Parts/Material
Paragraph 2.F., Special Tooling Necessary to
do this Service Bulletin
NoSpecial Tooling Required
ACTION (PRR B12901-113S)
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
INSPECTION AND REPLACEMENT
1. Get Access to the portable water system tubing in Section 41.
2. Do a general visual inspection in coupling locations 1 thru 6 and 9 for any plastic coupling in the potable
water system.
a. If no plastic coupling is found no more work is necessary for those locations.
b. If any plastic coupling is found replace the coupling with an equivalent metal coupling.
3. Close access.
Group 9-10:
PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND
REPLACEMENT
1. Get Access to the portable water system tubing in Section 41.
2. Do a general visual inspection in coupling locations 7 or 8, for any plastic coupling, in the potable water
system.
a. If no plastic coupling is found no more work is necessary for those locations.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
8 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 9

b. If any plastic coupling is found, replace the coupling with an equivalent metal coupling.
3. Close access.
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY
SHROUD INSTALLATION
1. Get Access to the portable water system tubing in Section 41.
2. Install spray shrouds around metal couplings in coupling locations 1 thru 6.
3. Group 9-10:
Install spray shrouds around metal couplings at coupling locations 7 or 8.
4. Group 11:
Remove two hose assemblies and related parts between location 9 and location 6. Install one new
hose assembly at location 6.
5. Close access.
EFFECTIVITY
767-200/300/400ER Airplane(s). Refer to Paragraph 1.A.1., Airplanes, for the list of affected airplane(s).
COMPLIANCE
The Federal Aviation Administration (FAA) will possibly release an Airworthiness Directive related to this service
bulletin. The Airworthiness Directive will make the compliance tasks and times given in this service bulletin
mandatory.
Refer to Paragraph 1.E., Compliance.
INDUSTRY SUPPORT INFORMATION
Boeing warranty remedies are available for airplanes in warranty as of July 7, 2012. Please refer to Paragraph
2.B., Industry Support Information. The warranty remedies will expire eight years from the original issue date of
this service bulletin.
MANPOWER
Refer to Paragraph 1.G., Manpower.
MATERIAL INFORMATION
Boeing Supplied Kits/Parts with Operator Supplied Parts/Materials.
Refer to Paragraph 2.A., Material - Price and Availability.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
9 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 10 (OCR)

BOEING SERVICE BULLETIN 767-38A0073
ALERT  ALERT
STA A
PART 2 AND
PART 3 WORK
STA
240
PART 1 AND
PART 3 WORK
000
REFER TO APPENDIX A FOR COUPLING LOCATION APPLICABILITY. PARTS 1 THRU 3 THAT FOLLOW
GIVE THE RANGE OF POSSIBLE COUPLING LOCATIONS, REFERRED TO AS "LOCATIONS", FOR THE
GIVEN GROUP APPLICABILITY.
PART 1 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM COUPLING - INSPECTION
AND REPLACEMENT (GROUPS 1-13)
-DO A GENERAL VISUAL INSPECTION AT LOCATIONS 1 THRU 6 AND 9 IDENTIFIED IN VIEW A-A TO SEE IF
PLASTIC COUPLINGS ARE INSTALLED
-IF A PLASTIC COUPLING IS FOUND INSTALLED AT ANY OF THE LOCATIONS, REPLACE WITH
EQUIVALENT METAL COUPLING AND DO A POTABLE WATER SYSTEN LEAKAGE TEST.
-IF A PLASTIC COUPLING IS NOT FOUND INSTALLED AT ANY OF THE LOCATIONS, NO MORE WORK IS
NECESSARY FOR LOCATIONS 1 THRU 6 AND 9.
PART 2 - FORWARD GALLEY POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT
(GROUPS 9 AND 10)
-DO A GENERAL VISUAL INSPECTION AT LOCATIONS 7 OR 8 IDENTIFIED IN VIEW A-A TO SEE IF PLASTIC
COUPLINGS ARE INSTALLED
-IF A PLASTIC COUPLING IS FOUND INSTALLED AT EITHER OF THE LOCATIONS, REPLACE WITH
EQUIVALENT METAL COUPLING AND DO A POTABLE WATER SYSTEN LEAKAGE TEST.
-IF A PLASTIC COUPLING IS NOT FOUND INSTALLED AT ANY OF THE LOCATIONS, NO MORE WORK IS
NECESSARY FOR LOCATIONS 7 OR 8.
PART 3 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM COUPLING - SPRAY
SHROUD INSTALLATION (GROUPS 1-13)
-INSTALL SPRAY SHROUDS AROUND METAL COUPLINGS AT LOCATIONS 1 THRU 6.
(GROUPS 1-13)
-INSTALL SPRAY SHROUDS AROUND METAL COUPLINGS AT LOCATIONS 7 OR 8
(GROUP 9 AND 10 ONLY)
-REMOVE TWO HOSE ASSEMBLIES AND RELATED PARTS BETWEEN LOCATION 6 AND LOCATION 9.
INSTALL ONE NEW HOSE ASSEMBLY AT LOCATION 6.
(GROUP 11 ONLY).  2261580
-DO A POTABLE WATER SYSTEM LEAKAGE TEST.
(GROUP 9-11 ONLY)
Original Issue: November 12, 2013
PROPRIETARY - Copyright © Unpublished  Export Controlled ECCN: 9E991 - BOEING  767-38A0073
Work - See page 1 for details.  10 of 206

### Page 11 (OCR)

BOEING SERVICE BULLETIN 767-38A0073
ALERT  ALERT
STA  STA  STA
STA  303  325  347
PART 1 AND PART 3 WORK:  STA  287
LOCATIONS 1 THRU 6 AND 9  STA  266
246
RBL
77
LOCATION 1
P37  P32
P101
LOCATION 8
P51  P50
LOCATION 7
P34
OCATION 9
PART 2 AND
PART 3 WORK:
LOCATIONS 7
AND 8
P33
P140
E4
LOCATION 3
P65  E8
P36  P31
LBL
77
LOCATION 4
LOCATION 2  LOCATION 5  LOCATION 6
VIEW OF ALL APPLICABLE POTABLE WATER SYSTEM CONFIGURATIONS IN
THE FORWARD PASSENGER COMPARTMENT AREA.
A-A
Original Issue: November 12, 2013
Export Controlled ECCN: 9E991 - BOEING  767-38A0073
PROPRIETARY - Copyright © Unpublished  Work - See page 1 for details.  11 of 206

### Page 12

Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
12 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT
BLANK PAGE

### Page 13

Commercial
Airplanes
767
Service Bulletin
ALERT
Number: 767-38A0073
Original Issue: November 12, 2013
ATA System: 3810 3071
SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and
Replacement and Spray Shroud Installation
THIS BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH
1.A., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO
THE NEW OWNER.
1.    PLANNING INFORMATION
A. Effectivity
1. Airplanes
Refer to Service Bulletin Index D624T001 Part 3 for Airplane Variable Number, Line Number, and
Serial Number data.
This service bulletin is for the airplane(s) shown below.
DESCRIPTIONCONFIGURATIONGROUP
767-300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4 and 5.
-1
767-300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
4 and 5.
-2
767-200 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4 and 5.
-3
767-200/300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4 and 5.
-4
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
13 of 206

### Page 14

DESCRIPTIONCONFIGURATIONGROUP
767-200 Airplane that requires potable water system coupling
inspections/replacements and spray shroud installation at locations
2, 4 and 5.
-5
767-400ER Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4 and 5.
-6
767-300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4 and 5.
-7
767-200 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
4 and 5.
-8
767-300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
4, 5 and 7.
-9
767-400ER Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 2, 3, 4 , 5 and 8.
-10
767-300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4, 5, 6 and inspection/replacement then removal of potable water
connection to location 9.
-11
767-200/300 Airplanes that require potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 2, 3, 4 and 5.
-12
767-400ER Airplane that requires potable water system coupling
inspections/replacements and spray shroud installation at locations
1, 3, 4 and 5.
-13
Airplane Models:
767-200, 767-300, 767-400ER
GroupVariable Number
8VF181 - VF184
1VK012 - VK016
1VK108 - VK113
1VK144 - VK148
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
14 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 15

GroupVariable Number
9VK164
1VK171
1VK181
1VK186
7VL701 - VL703
1VL751 - VL755
1VL806 - VL807
1VL872 - VL873
1VL891 - VL900
1VL911 - VL914
1VL931 - VL932
1VL941
1VN036 - VN041
9VN094 - VN099
11VN136 - VN137
1VN174
1VN198
1VN225
7VN265 - VN276
1VN292 - VN293
1VN314
1VN388
1VN421 - VN427
1VN436
1VN637 - VN638
1VN657 - VN658
1VN690 - VN691
9VN732
2VN932 - VN936
1VN953
1VN966 - VN972
10VQ001 - VQ021
6VQ071 - VQ086
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
15 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 16

GroupVariable Number
13VQ111
3VR051 - VR060
12VR081
5VR084
4VR086 - VR089
4VR106
1VR401
1VR421 - VR423
1VR426
1VR441
1VR461
7VR471 - VR472
1VS051 - VS056
1VS061
7VS066 - VS070
7VS073 - VS078
1VS091 - VS104
1VS111 - VS113
1VS131 - VS133
1VS136 - VS137
1VS176 - VS177
9VS186 - VS187
1VS196 - VS203
1VS206 - VS208
1VS211
1VS216 - VS217
1VS231
11VS246 - VS248
1VS261 - VS263
7VS266 - VS274
1VS291 - VS293
1VS301 - VS302
12VS303
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
16 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 17

GroupVariable Number
1VS306 - VS311
1VS321 - VS324
12VS331 - VS333
12VS336 - VS337
1VS366 - VS367
1VS381 - VS382
1VS391 - VS392
1VS401
12VS426 - VS428
7VS466 - VS472
9VS486
1VS496 - VS497
1VS506 - VS507
1VS526
2VS546 - VS549
12VS701 - VS703
4VS704 - VS720
12VS721 - VS728
4VS729 - VS736
12VS751 - VS753
4VS754 - VS759
12VS821 - VS824
4VS825
12VS841 - VS843
4VS844
12VS861
4VS881 - VS883
4VS891
4VS896
4VS901 - VS912
4VS916
4VS921 - VS928
4VS931 - VS933
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
17 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 18

GroupVariable Number
4VS941
4VS951 - VS954
4VS961 - VS969
4VS971 - VS977
4VS981 - VS984
4VT001 - VT013
4VT021
4VT031
2. Spares Affected
None.
B. Concurrent Requirements
None.
C. Reason
Accomplishment of this service bulletin will make sure that the potable water system couplings in section
41 do not leak onto electrical equipment. If this service bulletin is not done, an uncontrolled water leak
from a defective potable water system coupling could cause the Main Equipment Center (MEC) Line
Replaceable Units (LRU's) to become wet. Wet Main Equipment Center (MEC) Line Replaceable Units
(LRU's) could result in an electrical short and potential loss of several functions essential for safe flight.
An operator reported problems with the Engine Indication and Crew Alerting System (EICAS) display
system during flight. An investigation of the event determined that it was caused by a water leak from
a fractured plastic potable water coupling. Boeing analysis of all 767 models, based on delivered
configurations, identified nine possible coupling locations as being near enough to electrical LRU's to
cause a potential problem if water leaked from them. To reduce this risk, plastic couplings have now
been made one way replaceable by metal couplings. Plastic couplings were delivered on airplanes
between line numbers 534 and 890. Plastic couplings have also been listed as two-way interchangeable
with metal couplings applicable to 767 passenger airplanes up to line number 1062, thus, the changes
in this service bulletin are applied to line numbers 534 thru 1062. Any plastic couplings found in the
identified locations will be replaced with metal couplings. In addition, to further protect LRU's, spray
shrouds and shields, used on all new production airplanes, will be installed on operational airplanes
to cover the identified couplings, to direct any leakage away from electrical equipment.
This service bulletin gives instructions to inspect and replace plastic potable water couplings with metal
couplings in the identified locations in Section 41. In addition, spray shrouds and shields are installed
to cover the identified couplings. Installation of new metal couplings will reduce the chance of uncontrolled
water leakage and the spray shrouds and shields will protect essential electrical systems should a leak
occur.
Boeing Service Related Problem (SRP) 767-SRP-38-0063 is related to this service bulletin.
Boeing Fleet Team Digest (FTD) 767 FTD 38-12001 is related to this service bulletin.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
18 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 19

D. Description
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
INSPECTION AND REPLACEMENT
1. Get Access to the portable water system tubing in Section 41.
2. Do a general visual inspection in coupling locations 1 thru 6 and 9 for any plastic coupling in the
potable water system.
a. If no plastic coupling is found no more work is necessary for those locations.
b. If any plastic coupling is found replace the coupling with an equivalent metal coupling.
3. Close access.
Group 9-10:
PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND
REPLACEMENT
1. Get Access to the portable water system tubing in Section 41.
2. Do a general visual inspection in coupling locations 7 or 8, for any plastic coupling, in the potable
water system.
a. If no plastic coupling is found no more work is necessary for those locations.
b. If any plastic coupling is found, replace the coupling with an equivalent metal coupling.
3. Close access.
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
SPRAY SHROUD INSTALLATION
1. Get Access to the portable water system tubing in Section 41.
2. Install spray shrouds around metal couplings in coupling locations 1 thru 6.
3. Group 9-10:
Install spray shrouds around metal couplings at coupling locations 7 or 8.
4. Group 11:
Remove two hose assemblies and related parts between location 9 and location 6. Install one new
hose assembly at location 6.
5. Close access.
The work in this service bulletin is done in the maintenance zone(s) given below.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
19 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 20

Group 1-2, 7, 9, 11:
Affected Maintenance Zones
ZoneModel
117, 118, 119767-300
Group 3, 5, 8:
Affected Maintenance Zones
ZoneModel
117, 118, 119767-200
Group 4, 12:
Affected Maintenance Zones
ZoneModel
117, 118, 119767-200, 767-300
Group 6, 10, 13:
Affected Maintenance Zones
ZoneModel
117, 118, 119767-400ER
E. Compliance
The Federal Aviation Administration (FAA) will possibly release an Airworthiness Directive related to
this service bulletin. The Airworthiness Directive will make the compliance tasks and times given in this
service bulletin mandatory.
Do the required actions in accordance with Paragraph 3. Accomplishment Instructions.
TABLE 1: All Groups - Section 41 - Potable Water System Coupling Inspection and Replacement
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 24 months
after the original is-
sue date of this
service bulletin.
Do PART 1: Forward
Passenger Compartment
Potable Water System
Coupling General Visual
Inspection, for plastic
couplings, found at any
coupling location 1 thru 6
and 9. (a)
All Airplanes.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
20 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 21

TABLE 1: All Groups - Section 41 - Potable Water System Coupling Inspection and Replacement
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
--No more work is neces-
sary for PART 1.
CONDITION 1: No plastic
coupling found.
-Within 24 months
after the original is-
sue date of this
service bulletin.
Replace plastic coupling
with an equivalent metal
coupling.
CONDITION 2: Any plastic
coupling found.
(a) Refer to APPENDIX A for applicable coupling locations for airplane groups.
Do the required actions in accordance with Paragraph 3. Accomplishment Instructions.
Group 9:
TABLE 2A: - Forward Galley - Potable Water System Coupling Inspection and Replacement
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 72 months
after the original is-
sue date of this
service bulletin.
Do PART 2: Forward
Galley Potable Water
System Coupling General
Visual Inspection, for
plastic couplings, at cou-
pling location 7.
Airplanes, with potable wa-
ter system coupling connec-
tion to the forward galley at
coupling location 7.
--No more work is neces-
sary for PART 2.
CONDITION 3: No plastic
coupling found.
-Within 72 months
after the original is-
sue date of this
service bulletin.
Replace plastic coupling
with an equivalent metal
coupling.
CONDITION 4: Any plastic
coupling found.
Do the required actions in accordance with Paragraph 3. Accomplishment Instructions.
Group 10:
TABLE 2B: - Forward Galley Potable Water System Coupling Inspection and Replacement
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 72 months
after the original is-
sue date of this
service bulletin.
Do PART 2: Forward
Galley Potable Water
System Coupling General
Visual Inspection, for
plastic couplings, at cou-
pling location 8.
Airplanes, with potable wa-
ter system coupling connec-
tion to the forward galley at
coupling location 8.
--No more work is neces-
sary for PART 2.
CONDITION 3: No plastic
coupling found.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
21 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 22

Group 10:
TABLE 2B: - Forward Galley Potable Water System Coupling Inspection and Replacement
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 72 months
after the original is-
sue date of this
service bulletin.
Replace plastic coupling
with an equivalent metal
coupling.
CONDITION 4: Any plastic
coupling found.
Do the required actions in accordance with Paragraph 3. Accomplishment Instructions.
Group 1-8, 11-13:
NOTE: Operators must do PART 1, before or at the same time as PART 3.
Group 9-10:
NOTE: Operators must do PART 1 and PART 2, before or at the same time as PART 3.
TABLE 3: All Groups - Section 41 Potable Water System Coupling - Spray Shroud Installation
Repeat Interval
(Not to Exceed)
Compliance TimeActionCondition
-Within 72 months
after the original is-
sue date of this
service bulletin.
Do PART 3: Forward
Passenger Compartment
Potable Water System
Coupling Spray Shroud
Installation at coupling lo-
cation 1 thru 8. (a)
All Airplanes.
(a) Refer to APPENDIX A for applicable coupling locations for airplane groups.
F. Approval
This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified
in this service bulletin comply with the applicable regulations and are FAA approved, as well as European
Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved
airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on
the airplane in its original Boeing delivery configuration or as modified by other approved Boeing
changes.
If an airplane has a non-Boeing modification or repair that affects a component or system also affected
by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval
before incorporating this service bulletin.
G. Manpower
The table below shows an estimate of the task hours necessary to do this inspection and change for
each airplane. This estimate is for direct labor only, done by an experienced crew. Adjust the estimate
with operator task hour data if necessary. The estimate does not include lost time. These are some
examples of lost time:
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
22 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 23

• Time to adjust to the workplace
• Time to schedule the work
• Time to inspect the work
• Time to find the tools.
Group 1:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 1
0.300.301FIGURE 2
0.300.301FIGURE 6
---FIGURE 31 (a)
---FIGURE 32 (a)
---FIGURE 36 (a)
0.501.002Close Access
1.503.002Test (b)
1.802.80TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 2:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.500.501Open Access
0.300.301FIGURE 2
0.300.301FIGURE 6
---FIGURE 32 (a)
---FIGURE 36 (a)
0.500.501Close Access
1.503.002Test (b)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
23 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 24

Group 2:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
1.601.60TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given. Operators can use 3 manhours for 2 persons and an elapsed time of
1.50 hours, as an estimate for this test.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 3:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 1
0.300.301FIGURE 5
0.300.301FIGURE 10
---FIGURE 31 (a)
---FIGURE 35 (a)
---FIGURE 40 (a)
0.501.002Close Access
1.503.002Test (b)
1.802.80TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
24 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 25

Group 4:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 1
0.200.201FIGURE 3
0.300.301FIGURE 7
---FIGURE 31 (a)
---FIGURE 33 (a)
---FIGURE 37 (a)
0.501.002Close Access
1.503.002Test (b)
1.702.70TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 5:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 3
0.300.301FIGURE 7
0.200.201FIGURE 11
---FIGURE 33 (a)
---FIGURE 37 (a)
---FIGURE 41 (a)
0.501.002Close Access
1.503.002Test (b)
1.702.70TOTAL FOR PART 1 (Inspection only) (c)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
25 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 26

Group 5:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 6, 13:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 1
0.200.201FIGURE 3
0.500.501FIGURE 9
---FIGURE 31 (a)
---FIGURE 33 (a)
---FIGURE 39 (a)
0.501.002Close Access
1.503.002Test (b)
1.902.90TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
26 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 27

Group 7:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 1
0.300.301FIGURE 4
0.300.301FIGURE 6
---FIGURE 31 (a)
---FIGURE 34 (a)
---FIGURE 36 (a)
0.501.002Close Access
1.503.002Test (b)
1.802.80TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 8:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.500.501Open Access
0.300.301FIGURE 4
0.300.301FIGURE 6
---FIGURE 34 (a)
---FIGURE 36 (a)
0.500.501Close Access
1.503.002Test (b)
1.601.60TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
27 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 28

Group 8:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given. Operators can use 3 manhours for 2 persons and an elapsed time of
1.50 hours, as an estimate for this test.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 9:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.750.751Open Access
0.300.301FIGURE 2
0.300.301FIGURE 8
---FIGURE 32 (a)
---FIGURE 38 (a)
0.750.751Close Access
1.503.002Test (b)
2.302.30TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given. Operators can use 3 manhours for 2 persons and an elapsed time of
1.50 hours, as an estimate for this test.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 10:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.651.302Open Access
0.200.201FIGURE 1
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
28 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 29

Group 10:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.200.201FIGURE 3
0.500.501FIGURE 9
0.200.201FIGURE 11
---FIGURE 31 (a)
---FIGURE 33 (a)
---FIGURE 39 (a)
---FIGURE 41 (a)
0.651.302Close Access
1.503.002Test (b)
2.403.70TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 11:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.751.502Open Access
0.200.201FIGURE 1
0.300.301FIGURE 2
0.300.301FIGURE 6
0.400.401FIGURE 12
---FIGURE 31 (a)
---FIGURE 32 (a)
---FIGURE 36 (a)
---FIGURE 42 (a)
0.751.502Close Access
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
29 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 30

Group 11:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
1.503.002Test (b)
2.704.20TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Group 12:
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- INSPECTION AND REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
0.200.201FIGURE 1
0.200.201FIGURE 3
0.300.301FIGURE 7
0.200.201FIGURE 11
---FIGURE 31 (a)
---FIGURE 33 (a)
---FIGURE 37 (a)
---FIGURE 41 (a)
0.501.002Close Access
1.503.002Test (b)
1.902.90TOTAL FOR PART 1 (Inspection only) (c)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) The time to do the coupling replacement figures is not included in the total
estimate given.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
30 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 31

Group 9:
PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND
REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access for in-
spection
0.100.101FIGURE 13
6.2550.008Remove forward gal-
ley (c)
---FIGURE 43 (a)
6.2550.008Install forward galley
(c)
0.501.002Close Access
1.503.002Test (b)
1.102.10TOTAL FOR PART 2 (Inspection only) (d)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) Removal and replacement of the forward galley is only necessary if plastic
couplings are replaced. The time to do those tasks is not included in the total
estimate given. Boeing recommends that this work be done at the same time
as PART 3 work, in the same Location.
(d) The time to do the coupling replacement figure is not included in the total es-
timate given.
Group 10:
PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND
REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access for in-
spection
0.100.101FIGURE 14
6.2550.008Remove forward gal-
ley (c)
---FIGURE 44 (a)
6.2550.008Install forward galley
(c)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
31 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 32

Group 10:
PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND
REPLACEMENT
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Close Access
1.503.002Test (b)
1.102.10TOTAL FOR PART 2 (Inspection only) (d)
(a) Estimates are not given as the quantity of couplings to be replaced is variable.
Operators can use 0.15 manhours, for one person, as an estimate for the time
to replace one coupling.
(b) The leak test of the potable water system is only necessary if plastic couplings
are replaced. The time to do the leak test is not included in the total estimate
given.
(c) Removal and replacement of the forward galley is only necessary if plastic
couplings are replaced. The time to do those tasks is not included in the total
estimate given. Boeing recommends that this work be done at the same time
as PART 3 work, in the same Location.
(d) The time to do the coupling replacement figure is not included in the total es-
timate given.
Group 1:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 16
0.600.601FIGURE 20
0.51.002Close Access
2.953.95TOTAL FOR PART 3
Group 2:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.500.501Open Access
0.150.151FIGURE 16
0.600.601FIGURE 20
0.500.501Close Access
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
32 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 33

Group 2:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
1.751.75TOTAL FOR PART 3
Group 3:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 19
0.600.601FIGURE 26
0.501.002Close Access
2.953.95TOTAL FOR PART 3
Group 4:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 17
0.150.151FIGURE 21
0.501.002Close Access
2.503.50TOTAL FOR PART 3
Group 5:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.50.51Open Access
0.150.151FIGURE 17
0.150.151FIGURE 21
0.150.151FIGURE 27
0.50.51Close Access
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
33 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 34

Group 5:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
1.451.45TOTAL FOR PART 3
Group 6:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 17
1.201.201FIGURE 25
0.501.002Close Access
3.554.55TOTAL FOR PART 3
Group 7:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 18
0.600.601FIGURE 20
0.501.002Close Access
2.953.95TOTAL FOR PART 3
Group 8:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.100.101Open Access
0.150.151FIGURE 18
0.600.601FIGURE 20
0.100.101Close Access
0.950.95TOTAL FOR PART 3
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
34 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 35

Group 9:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
6.2550.008Open Access (a)
0.150.151FIGURE 16
0.600.601FIGURE 22
1.801.801FIGURE 29
6.2550.008Close Access (a)
15.05102.55TOTAL FOR PART 3
(a) Includes time to remove or install the forward galley, if required to get access
for the installation given in FIGURE 29.
Group 10:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
6.2550.008Open Access (a)
1.201.201FIGURE 15
0.150.151FIGURE 17
1.201.201FIGURE 23
0.150.151FIGURE 27
1.801.801FIGURE 30
6.2550.008Close Access (a)
17.00104.50TOTAL FOR PART 3
(a) Includes time to remove or install the forward galley, if required to get access
for the installation given in FIGURE 30.
Group 11:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION AND LOCATION 9 REMOVAL
Elapsed HoursTask HoursNumber of PersonsTask
0.751.502Open Access
1.201.201FIGURE 15
0.150.151FIGURE 16
0.600.601FIGURE 20
2.502.501FIGURE 28 (a)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
35 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 36

Group 11:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION AND LOCATION 9 REMOVAL
Elapsed HoursTask HoursNumber of PersonsTask
0.751.502Close Access
5.957.45TOTAL FOR PART 3
(a) Includes time to remove the potable water tubing between Location 6 and 9.
Group 12:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 17
0.150.151FIGURE 21
0.150.151FIGURE 27
0.501.002Close Access
2.653.65TOTAL FOR PART 3
Group 13:
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING
- SPRAY SHROUD INSTALLATION
Elapsed HoursTask HoursNumber of PersonsTask
0.501.002Open Access
1.201.201FIGURE 15
0.150.151FIGURE 17
1.201.201FIGURE 24
0.501.002Close Access
3.554.55TOTAL FOR PART 3
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
36 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 37

H. Weight and Balance Changes
Group 11:
Change in Moment
(Pound-Inches)
Change in Weight
(Pounds)Airplane
-318.9-1.0Group 11 airplanes.
(a)
(a) That have a potable water system connection to Location 9
- to be removed in PART 3 work instructions.
Group 1-10, 12-13:
None.
I. Electrical Load Data
Not changed.
J. References
1. Existing Data:
a. Engineering Change Memo PRR B12901-113S.
b. Boeing Service Related Problem (SRP) 767-SRP-38-0063.
c. Service Bulletin Index D624T001.
d. Standard Overhaul Practices Manual (SOPM) 20-50-01, 20-50-06.
e. 767 Aircraft Maintenance Manual (AMM) 12-14-01, 24-22-00, 25-31-01, 38-10-00, 53-01-01.
f. 767 Fleet Team Digest (FTD) 38-12001.
g. 767 Maintenance Planning Data (MPD) Appendix A.
2. Data Supplied with this Service Bulletin:
None.
3. Installation Drawings Used in the Preparation of this Service Bulletin:
TitleDrawing Number
PLUMBING AND PROVISIONS INSTL - SECT 41, POTABLE
WATER SYSTEM
417T2241
PLUMBING AND PROVISIONS INSTL - SECT 41, POTABLE
WATER SYSTEM
417T2441
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
37 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 38

These drawings were used to prepare this service bulletin. These drawings are not necessary to
make the specified changes, and are not supplied with this service bulletin. These drawings may
not be applicable to all airplane configurations or operators.
K. Publications Affected
1. Publications:
Chapter-SectionPublication
30-71, 38-11767 Illustrated Parts Catalog
2. Damage Tolerance Based Structural Inspections:
Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue
Critical Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the
Maintenance Program. This service bulletin does not affect FCS, therefore DTIs are not necessary.
L. Interchangeability and Intermixability of Parts
Refer to Paragraph 2.C., Parts Necessary for Each Airplane, for interchangeability and intermixability
information.
M. Software Accomplishment Summary
Not affected.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
38 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 39

2.    MATERIAL INFORMATION
A. Material - Price and Availability
Boeing can supply the kits shown in Paragraph 2.C., Parts Necessary for Each Airplane. Operators
are encouraged to share schedule requirements with Boeing for incorporation of the service bulletin.
The kits are subject to the terms and conditions of the Boeing standard purchase order acknowledgment.
Prices are in United States Dollars. Terms: Net 30 days.
Reference this service bulletin and submit your purchase order by one of these methods:
1. Order on-line via ATA Spec 2000 or The Boeing PART Page
2. Fax to (206) 662-7145
REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER
AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION
Unit Price as of
the original issue
date of this Ser-
vice Bulletin (US
Dollars)
ROLT as of the
original issue
date of this Ser-
vice Bulletin (Cal-
endar Days)
QTYDateNameKit Number
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-1
(Group 1) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-2
(Group 2) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-3
(Group 3) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-4
(Group 4) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-5
(Group 5) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-6
(Group 6) (a)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
39 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 40

REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER
AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION
Unit Price as of
the original issue
date of this Ser-
vice Bulletin (US
Dollars)
ROLT as of the
original issue
date of this Ser-
vice Bulletin (Cal-
endar Days)
QTYDateNameKit Number
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-7
(Group 7) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-8
(Group 8) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-9
(Group 9) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-10
(Group 10) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-11
(Group 11) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-12
(Group 12) (a)
(d)(d)TOP KIT - POTABLE
WATER SYSTEM
COUPLING - SPRAY
SHROUD RETROFIT
015T1891-13
(Group 13) (a)
(d)1391610/30/13TOP KIT - POTABLE
WATER SYSTEM
PLASTIC COUPLING -
REPLACEMENT
015T1891-14
(Groups 1, 3, 7 and
12) (b)
(d)139210/30/13TOP KIT - POTABLE
WATER SYSTEM
PLASTIC COUPLING -
REPLACEMENT
015T1891-15
(Groups 2, 5 and 8)
(b)
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
40 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 41

REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER
AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION
Unit Price as of
the original issue
date of this Ser-
vice Bulletin (US
Dollars)
ROLT as of the
original issue
date of this Ser-
vice Bulletin (Cal-
endar Days)
QTYDateNameKit Number
(d)139210/30/13TOP KIT - POTABLE
WATER SYSTEM
PLASTIC COUPLING -
REPLACEMENT
015T1891-16
(Group 9) (c)
(d)139--TOP KIT - POTABLE
WATER SYSTEM
PLASTIC COUPLING -
REPLACEMENT
015T1891-17
(Group 10) (c)
(d)139--POTABLE WATER
SYSTEM PLASTIC
COUPLING - RE-
PLACEMENT
015T1891-18
(Group 11) (b)
(d)139210/30/13TOP KIT - POTABLE
WATER SYSTEM
PLASTIC COUPLING -
REPLACEMENT
015T1891-19
(Groups 6 and 13)
(b)
(d)139--TOP KIT - POTABLE
WATER SYSTEM
PLASTIC COUPLING -
REPLACEMENT
015T1891-20
(Group 4) (b)
(a) Applicable to PART 3.
(b) Applicable to PART 1.
(c) Applicable to PART 1 and PART 2.
(d) Contact Boeing Spares.
B. Industry Support Information
Boeing warranty remedies are available for 767 airplanes in warranty as of July 7, 2012. For task hour
reimbursement for airplanes in warranty as of that date, send a warranty claim to Boeing Warranty &
Product Assurance Contracts. The kits for airplanes in warranty as of that date will be supplied at no
charge. Send a purchase order for the kits to Boeing Material Management. Please refer to this service
bulletin number and reference the airplane numbers in your purchase order. The warranty remedies
will expire eight years from the original issue date of this service bulletin.
C. Parts Necessary for Each Airplane
1. Kits/Parts:
To get the kits/parts shown below, refer to Paragraph 2.A., Material - Price and Availability.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
41 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 42

NOTE: One top kit, P/N 015T1891-1 thru -13 as applicable, is necessary for the work in PART
3 of this service bulletin, for each airplane and the item shown in Paragraph 2.C.2., Parts
and Materials Supplied by the Operator, if applicable.
NOTE: One Top Kit, 015T1891-14 thru -20 as applicable, is necessary for replacement work in
PART 1 and PART 2 of this service bulletin. These top kits include parts necessary to
replace all inspected couplings at each location, in each airplane. As an option, operators
can choose to purchase couplings on an individual basis to agree with their inspection
results. Refer to Paragraph 2.C.2., Parts and Materials Supplied by the Operator.
PART 1 AND 2 OPTIONAL PLASTIC COUPLING REPLACEMENT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-20-19-18-17-16-15-14
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
......-015T1891-14
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
.....-.015T1891-15
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
....-..015T1891-16
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
...-...015T1891-17
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
..-....015T1891-18
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
.-.....015T1891-19
TOP KIT - POTABLE WATER
SYSTEM PLASTIC COUPLING
- REPLACEMENT
-......015T1891-20
(a) (b)
(c) (d)
(e)
METAL COUPLING124442214C33-08
(a) (b)
(c) (d)
(f)
METAL COUPLING333311314C33-10
(a) (b)
(c) (d)
(g)
METAL COUPLING345443314C33-12
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
42 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 43

PART 1 AND 2 OPTIONAL PLASTIC COUPLING REPLACEMENT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-20-19-18-17-16-15-14
(a) Discard the existing part.
(b) This part used in production.
(c) You cannot use the existing part to replace the new part.
(d) The quantity of parts given is sufficient to replace all couplings.
(e) Replaces plastic coupling P/N CA62505-56BL or CA62005-56BL.
(f) Replaces plastic coupling P/N CA62506-56BL or CA62006-56BL.
(g) Replaces plastic coupling P/N CA62507-56BL or CA62007-56BL.
Group 1-6:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-6-5-4-3-2-1
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
.....-015T1891-1
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
....-.015T1891-2
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
...-..015T1891-3
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
..-...015T1891-4
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
.-....015T1891-5
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
-.....015T1891-6
SPRAY SHIELD111...417T2080-7
SPRAY SHIELD1..111417T2080-9
SPRAY SHIELD111...417T2080-10
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
43 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 44

Group 1-6:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-6-5-4-3-2-1
SPRAY SHIELD...111417T2080-11
SHROUD, WATERLINE1.11.177000-910-034
NUT6.4626BACN10YR3CD
SCREW1.11.1BACS12GU3K13
SCREW4.2424BACS12GU3K16
SCREW1.11.1BACS12GU3K21
(b)STRAP401030401040BACS38K1
STRAP644444BACS38K7
SHROUD1.11.1BOE2225-0002
SHROUD.1....BOE2271-0002
SHROUD3.12.1BOE2271-0003
SPACER2.22.2NAS42DD6-20FC
SPACER1.11.1NAS42DD6-41FC
SPACER2..222NAS42DD6-6FC
(a)CLAMP1.11.1NMC1005-4
(a)CLAMP8.4848NMC1005-5
(a)CLAMP3.33.3NMC1005-6
(a) Discard the existing part.
(b) There are more parts than are necessary.
Group 7-11, 13:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-13-11-10-9-8-7
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
.....-015T1891-7
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
....-.015T1891-8
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
44 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 45

Group 7-11, 13:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-13-11-10-9-8-7
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
...-..015T1891-9
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
..-...015T1891-10
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
.-....015T1891-11
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
-.....015T1891-13
SPRAY SHIELD1.1...417T2080-7
SPRAY SHIELD111211417T2080-9
SPRAY SHIELD1.1.11417T2080-10
SPRAY SHIELD.1.1..417T2080-11
SHROUD, WATERLINE111..177000-910-034
SHROUD..11..AS1591-04-0900A
HOSE ASSY.1....AS4799-12-0560
(b)NUT686226BACN10YR3CD
SCREW111..1BACS12GU3K13
SCREW444224BACS12GU3K16
SCREW.1....BACS12GU3K17
SCREW111..1BACS12GU3K21
(b)STRAP405050401040BACS38K1
STRAP646644BACS38K7
SHROUD111..1BOE2225-0002
SHROUD.1....BOE2225-0003
SHROUD.1....BOE222711013505
SHROUD..1...BOE2271-0002
SHROUD211..1BOE2271-0003
SHROUD..1...BOE2272-0002
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
45 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 46

Group 7-11, 13:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-13-11-10-9-8-7
SHROUD...1..BOE2272-0003
(b)BLOCK.101010..CR4H
(b)WASHER.4....NAS1149D0332J
O-RING..44..NAS1611-015A
O-RING.2....NAS1611-117A
SPACER222..2NAS42DD6-20FC
SPACER111..1NAS42DD6-41FC
SPACER222222NAS42DD6-6FC
SPACER.1....NAS43DD3-12FC
(a)CLAMP111..1NMC1005-4
(a)CLAMP8129548NMC1005-5
(a)CLAMP333..3NMC1005-5
(a) Discard the existing part.
(b) There could possibly be more parts than are necessary.
Group 12:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-12
TOP KIT - POTABLE WATER SYS-
TEM COUPLING - SPRAY SHROUD
RETROFIT
-015T1891-12
SPRAY SHIELD1417T2080-7
SPRAY SHIELD1417T2080-10
SHROUD, WATERLINE177000-910-034
NUT4BACN10YR3CD
SCREW1BACS12GU3K13
SCREW2BACS12GU3K16
SCREW1BACS12GU3K21
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
46 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 47

Group 12:
PART 3: SPRAY SHROUD RETROFIT KITS
Kit 015T1891
NotesNameQTYNew Part Number
-12
(b)STRAP50BACS38K1
STRAP6BACS38K7
SHROUD1BOE2225-0002
SHROUD1BOE2271-0002
SHROUD1BOE2271-0003
SPACER2NAS42DD6-20FC
SPACER1NAS42DD6-41FC
(a)CLAMP1NMC1005-4
(a)CLAMP4NMC1005-5
(a)CLAMP3NMC1005-6
(a) Discard the existing part.
(b) There could possibly be more parts than are necessary.
2. Parts and Materials Supplied by the Operator:
The following parts or materials are necessary to do the change in this service bulletin. Parts and
materials in the manuals given in Paragraph 1.J., References, can also be necessary. Examine
operator part and material supply to make sure all necessary parts and materials are available.
PART 1 AND 2 OPTIONAL PLASTIC COUPLING REPLACEMENT PARTS
NotesNameQTYPart Number /
Specification
Replaces plastic coupling
P/N CA62505-56BL or
CA62006-56BL. (a) (b) (c)
(d) (e)
Metal Coupling(f)14C33-08
Replaces plastic coupling
P/N CA62506-56BL or
CA62006-56BL. (a) (b) (c)
(d) (e)
Metal Coupling(f)14C33-10
Replaces plastic coupling
P/N CA62507-56BL or
CA62007-56BL. (a) (b) (c)
(d) (e)
Metal Coupling(f)14C33-12
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
47 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 48

PART 1 AND 2 OPTIONAL PLASTIC COUPLING REPLACEMENT PARTS
NotesNameQTYPart Number /
Specification
(a) If Operators choose not to purchase the plastic coupling replacement kits, these parts
can be ordered separately to replace any plastic couplings found.
(b) Can be purchased from: Hydraflow - 1881w Malvern Ave. Fullerton, CA. Cage code:
24984
(c) Discard the existing part.
(d) This part used in production.
(e) You cannot use the existing part to replace the new part.
(f) The quantity of replacement metal couplings that need to be purchased should agree
with the quantity of plastic couplings found during the inspection.
Group 9-11:
PART 3: SPRAY SHROUD RETROFIT PARTS
NotesNameQTYPart Number /
Specification
(a)Tape2 ftP29
(a) Refer to the Qualified Products List at the end of the Boeing Material Specification (BMS)
for supplier data.
3. Parts Modified and Reidentified:
None.
4. Parts Removed and Not Replaced:
Group 11:
NotesQTYNameExisting Part
Number
(a) (b)1Hose AssemblyAS4706-08-0970
1TeeFT1084
1Coupling (c)14C33-12 or
CA62507-56BL or
CA62007-56BL
2Coupling (c)14C33-08 or
CA62505-56BL or
CA62007-56BL
(a) Keep the part if there are other uses for it.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
48 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 49

Group 11:
NotesQTYNameExisting Part
Number
(b) These removed parts and related supporting hardware are for the unused
potable water connection between Location 6 and Location 9 given in
FIGURE 28.
(c) And related sleeve and O-rings.
Group 1-10, 12-13:
None.
D. Parts Necessary to Change Spares
None.
E. Special Tooling - Price and Availability
None.
F. Special Tooling Necessary to do this Service Bulletin
No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance
and overhaul tools in the manuals given in Paragraph 1.J., References, can be necessary. Examine
operator tool supply to make sure all necessary tools are available.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
49 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 50

Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
50 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT
BLANK PAGE

### Page 51

3.    ACCOMPLISHMENT INSTRUCTIONS
A. GENERAL INFORMATION
CAUTION: KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL
PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL,
METAL PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE
DAMAGE TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR
OTHER ELECTRICAL DAMAGE.
NOTE: 1. Manual titles are referred to by acronyms. Refer to Paragraph 1.J., References, for
definition of the acronyms.
2. Obey all of the warnings and cautions given in the specified manual sections.
3. The work instructions are divided into work packages. Task Hours and Elapsed Hours
for each package are given in Paragraph 1.G., Manpower. You can do each work
package independently.
4. Unless shown differently, these dimensions and tolerances are used:
– Linear dimensions are in inches
– Tolerance on linear dimensions, other than rivet and bolt edge margins, is plus
or minus 0.03 inch
– Tolerance on rivet and bolt edge margin is plus or minus 0.05 inch
– Angular tolerance is plus or minus 2 degrees
– Hole dimensions for standard solid rivets and fasteners are in Structural Repair
Manual (SRM) Chapter 51
– Torque Values:
— Values for structural fasteners are given in 767 Structural Repair Manual,
Chapter 51.
— Non-standard torque values for maintenance tasks are included in the
applicable installation step.
5. Use the approved fastener and process material substitutions in accordance with
SRM Chapter 51.
6. If the length of any fastener specified in this service bulletin does not meet installation
standards given in SRM Chapter 51, then a fastener of the same specification, or
an approved substitute, with a length which meets the installation standards given
in SRM Chapter 51 may be used. In addition, washers may be installed for fastener
grip length in accordance with SRM Chapter 51. Refer to SOPM 20-50-01 for alternate
full threaded fasteners (screws) needed for installation in this service bulletin.
7. A General Visual Inspection is defined as: A visual examination of an interior or
exterior area, installation or assembly to detect obvious damage, failure or irregularity.
This level of inspection is made from within touching distance unless otherwise
specified. A mirror may be necessary to enhance visual access to all exposed surfaces
in the inspection area. This level of inspection is made under normally available
lighting conditions such as daylight, hangar lighting, flashlight or drop-light and may
require removal or opening of access panels or doors. Stands, ladders or platforms
may be required to gain proximity to the area being checked.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
51 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 52

8. These work instructions refer to procedures included in other Boeing documents.
When the words "refer to" are used and the operator has an accepted alternative
procedure, the accepted alternative procedure can be used. When the words "in
accordance with" are included in the instruction, the procedure in the Boeing document
must be used.
9. Refer to Appendix A for Coupling Location group applicability.
10. The instructions in Paragraph 3.B., Work Instructions and the figures can include
operation of tools or test equipment. Boeing Engineering Tool Drawings, the Illustrated
Tool and Equipment Manual, and the Special Tool and Ground Handling Drawing
Index contain data on versions of the tools or test equipment that you can use. It is
permitted to use replaced tools. It is not permitted to use superseded tools.
11. If it is necessary to remove more parts for access, you can remove those parts. If
you can get access without removing identified parts, it is not necessary to remove
all of the identified parts. Jacking and shoring limitations must be observed.
12. Where the work instructions include installation of a kept part, a new or serviceable
part with the same part number can be installed as an alternative to the kept part.
13. This service bulletin includes functional test procedures for the systems changed by
this service bulletin. More functional tests can possibly be necessary in accordance
with standard maintenance practices because of interruption to other airplane systems.
14. If shading is used, shaded areas in Figures are to separate the non-critical and
non-authoritative information from the critical and authoritative information.
15. When more than one OPTION is given for a CONDITION, do only one of the OPTION
numbers. When more than one ACTION is given for a CONDITION number or an
OPTION number, do all of the ACTION numbers for that CONDITION number or
OPTION number.
16. The compliance times for the actions in Paragraph 3.B., WORK INSTRUCTIONS
are in Paragraph 1.E., Compliance.
17. The CONDITIONS, ACTIONS and OPTIONS shown apply to each of the applicable
potable water system locations independently.
18. Some steps in the Work Instructions are identified as Required for Compliance (RC).
If this service bulletin is mandated by an Airworthiness Directive (AD), then the steps
identified as RC must be done to comply with the AD. Alternative procedures for
steps not identified with RC can be used if the RC steps can still be done as specified,
and the airplane can be put back in a serviceable condition. An Alternative Method
of Compliance (AMOC) is not necessary for deviations to steps that are not identified
as RC.
19. Parts to be installed in this service bulletin, around potable water couplings, to give
spray protection to electrical equipment, have been given part names "Spray Shrouds"
and "Spray Shields" or "Shroud" and "Shield". Where "Spray Shroud" is used in
background text and titles this name is used to describe both Spray Shrouds and
Spray Shields, as a group of parts.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
52 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 53

20. The access requirements for PART 1 are the same as for the installations given in
PART 3, at Locations 1 thru 6 and 9. The access requirements for PART 2 are the
same as for the installations given in PART 3, only if it is necessary to replace the
coupling at Locations 7 or 8, in which case removal of the forward galley will be
necessary for access. The PART 2 inspection can be done from the Main Equipment
Center, without removal of the forward galley.
B. WORK INSTRUCTIONS
PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
INSPECTION AND REPLACEMENT
1. Get access to the Main Equipment Center Ceiling and find the potable water supply couplings at
Locations 1 thru 6 and 9, as given in TABLE 1.
2. Remove electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
3. RC - In the Main Equipment Center, do a General Visual Inspection (GVI) of potable water system
couplings, for plastic couplings, found at Locations 1 thru 6 and 9 in accordance with the figures
in TABLE 1:
TABLE 1 - GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED COUPLING
INSPECTION FIGURES
FigureCoupling LocationsAirplane Group
FIGURE 1, FIGURE 2, FIGURE 61, 3, 4 and 51
FIGURE 2, FIGURE 64 and 52
FIGURE 1, FIGURE 5, FIGURE 101, 3, 4 and 53
FIGURE 1, FIGURE 3, FIGURE 71, 3, 4 and 54
FIGURE 3, FIGURE 7, FIGURE 112, 4 and 55
FIGURE 1, FIGURE 3, FIGURE 91, 3, 4 and 56
FIGURE 1, FIGURE 4, FIGURE 61, 3, 4 and 57
FIGURE 4, FIGURE 64 and 58
FIGURE 2, FIGURE 84 and 59
FIGURE 1, FIGURE 3, FIGURE 9, FIG-
URE 11
1, 2, 3, 4 and 510
FIGURE 1, FIGURE 2, FIGURE 6, FIG-
URE 12 (a)
1, 3, 4, 5, 6 and 911
FIGURE 1, FIGURE 3, FIGURE 7, FIG-
URE 11
1, 2, 3, 4 and 512
FIGURE 1, FIGURE 3, FIGURE 91, 3, 4 and 513
(a) If the coupling inspections in FIGURE 12 are done at the same time as the work in
PART 3, FIGURE 28, the coupling at Location 9 and two of the three couplings at
Location 6 (not the coupling at STA 331) are removed, thus those inspections would
not be required.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
53 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 54

a. CONDITION 1: If no plastic coupling is found, no more work is necessary for Locations 1 thru
6 and 9. Do the steps that follow:-
(1) Close access to the Main Equipment Center.
(2) Put the airplane back to a serviceable condition.
b. CONDITION 2: If any plastic coupling is found, at Locations 1 thru 6 and 9, replace it with an
equivalent metal coupling. Do the steps that follow:-
(1) Depressurize the potable water system. Refer to 767 AMM 38-10-00 as an accepted
procedure.
(2) Drain the potable water system. Refer to 767 AMM 12-14-01 as an accepted procedure.
(3) RC - In the Main Equipment Center replace any plastic coupling found at Locations 1
thru 6 and 9 in accordance with the figures in TABLE 2:
TABLE 2 - GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED PLASTIC
COUPLING REPLACEMENT FIGURES
FigureCoupling LocationsAirplane Group
FIGURE 31, FIGURE 32, FIGURE 361, 3, 4 and 51
FIGURE 32, FIGURE 364 and 52
FIGURE 31, FIGURE 35, FIGURE 401, 3, 4 and 53
FIGURE 31, FIGURE 33, FIGURE 371, 3, 4 and 54
FIGURE 33, FIGURE 37, FIGURE 412, 4 and 55
FIGURE 31, FIGURE 33, FIGURE 391, 3, 4 and 56
FIGURE 31, FIGURE 34, FIGURE 361, 3, 4 and 57
FIGURE 34, FIGURE 364 and 58
FIGURE 32, FIGURE 384 and 59
FIGURE 31, FIGURE 33, FIGURE 39,
FIGURE 41
1, 2, 3, 4 and 510
FIGURE 31, FIGURE 32, FIGURE 36,
FIGURE 42 (a)
1, 3, 4, 5, 6 and 911
FIGURE 31, FIGURE 33, FIGURE 37,
FIGURE 41
1, 2, 3, 4 and 512
FIGURE 31, FIGURE 33, FIGURE 391, 3, 4 and 513
(a) If the coupling replacements given in FIGURE 42 are done at the same time as the
work in PART 3, FIGURE 28, the coupling at Location 9 and two of the three couplings
at Location 6 (not the coupling at STA 331) are removed, thus those inspections would
not be necessary.
(4) Supply electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
54 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 55

(5) Fill the potable water system. Refer to 767 AMM 12-14-01 as an accepted procedure.
(6) Pressurize the potable water system. Refer to 767 AMM 38-10-00 as an accepted
procedure.
(7) RC - Do a Potable Water System Leakage Test on any replaced coupling and repair any
leak. Refer to 767 AMM 38-10-00 as an accepted procedure.
(8) Close access to the Main Equipment Center.
(9) Put the airplane back to a serviceable condition.
Group 9-10:
PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND
REPLACEMENT
1. Get access to the Main Equipment Center Ceiling and find the potable water supply couplings at
Locations 7 or 8, as given in TABLE 3.
2. Remove electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
3. RC - In the forward passenger compartment, do a general visual inspection of potable water system
couplings, for plastic couplings, at Location 7 or 8 in accordance with the figures in TABLE 3:
TABLE 3 - GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED COUPLING
INSPECTION FIGURES
FigureCoupling LocationAirplane Group
FIGURE 1379
FIGURE 14810
a. CONDITION 3: If no plastic coupling is found, no more work is necessary for Location 7 or 8.
Do the steps that follow:-
(1) Close access to the Main Equipment Center.
(2) Put the airplane back to a serviceable condition.
b. CONDITION 4: If any plastic coupling is found, at Location 7 or 8, replace it with an equivalent
metal coupling. Do the steps that follow:-
(1) Depressurize the potable water system. Refer to 767 AMM 38-10-00 as an accepted
procedure
(2) Drain the potable water system. Refer to 767 AMM 12-14-01 as an accepted procedure.
(3) Remove electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
(4) Remove the forward galley, only if required to get access to the potable water supply
coupling at Location 7 or 8, located under the forward galley. Refer to 767 AMM 25-31-01
as an accepted procedure.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
55 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 56

(5) Remove floor panels found under the forward galley, and keep attaching hardware, to
get access to the potable water system couplings found at Location 7 or 8, as given in
TABLE 4. Refer to 767 AMM 53-01-01 as an accepted procedure to remove panels.
NOTE: Refer to Maintenance Planning Data 767 MPD Appendix A for Forward
Passenger Compartment floor panel locations.
(6) RC - In the forward passenger compartment replace any plastic coupling found in Location
7 or 8 in accordance with the figures in TABLE 4:
TABLE 4 - GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED PLASTIC
COUPLING REPLACEMENT FIGURES
FigureCoupling LocationsAirplane Group
FIGURE 4379
FIGURE 44810
(7) Supply electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
(8) Fill the potable water system. Refer to 767 AMM 12-14-01 as an accepted procedure.
(9) Pressurize the potable water system. Refer to 767 AMM 38-10-00 as an accepted
procedure.
(10) RC - Do a Potable Water System Leakage Test on any replaced coupling and repair any
leak. Refer to 767 AMM 38-10-00 as an accepted procedure.
(11) Install floor panels and attaching hardware, that were removed to get access to the potable
water system couplings at Location 7 or 8. Refer to 767 AMM 53-01-01 as an accepted
procedure to remove panels.
(12) Install the Forward Galley, if removed. Refer to 767 AMM 25-31-01 as an accepted
procedure.
(13) Close access to the Main Equipment Center.
(14) Put the airplane back to a serviceable condition.
PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING -
SPRAY SHROUD INSTALLATION
1. Get access to the Main Equipment Center Ceiling and find the potable water supply couplings at
Locations 1 thru 6 and 9, as given in TABLE 1.
2. Group 9-10:
Remove the forward galley, only if required to get access to the potable water supply coupling at
Location 7 or 8, located under the forward galley. Refer to 767 AMM 25-31-01 as an accepted
procedure.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
56 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 57

3. Group 9-10:
Remove floor panels found under the forward galley, and keep attaching hardware, to get access
to the potable water system couplings found at Location 7 or 8, as given in TABLE 4. Refer to 767
AMM 53-01-01 as an accepted procedure to remove panels.
NOTE: Refer to Maintenance Planning Data 767 MPD Appendix A for Forward Passenger
Compartment floor panel locations.
4. Group 9-11:
Depressurize the potable water system. Refer to 767 AMM 38-10-00 as an accepted procedure.
5. Group 9-11:
Drain the potable water system. Refer to 767 AMM 12-14-01 as an accepted procedure.
6. Remove electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
7. Group 11:
RC - In the Main Equipment Center (MEC), at Location 6, remove hose assemblies, P/N
AS4706-08-0790 and AS4704-12-0524, related tee, coupling and supporting hardware parts, then
install a new hose assy P/N AS4799-12-0560 in accordance with FIGURE 28.
NOTE: Removal of hose assembly, P/N AS4706-08-0790 and related parts, removes the potable
water system connection to Location 9.
8. RC - In the MEC and the forward passenger compartment, for groups 9 and 10 only, install new
spray shrouds around the metal couplings found at Locations 1 thru 8 in accordance with the
figures in TABLE 5:
TABLE 5 - GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED SPRAY SHROUD
INSTALLATION FIGURES
FigureCoupling LocationsAirplane Group
FIGURE 15, FIGURE 16, FIGURE 201, 3, 4 and 51
FIGURE 16, FIGURE 204 and 52
FIGURE 15, FIGURE 19, FIGURE 261, 3, 4 and 53
FIGURE 15, FIGURE 17, FIGURE 211, 3, 4 and 54
FIGURE 17, FIGURE 21, FIGURE 272, 4 and 55
FIGURE 15, FIGURE 17, FIGURE 251, 3, 4 and 56
FIGURE 15, FIGURE 18, FIGURE 201, 3, 4 and 57
FIGURE 18, FIGURE 204 and 58
FIGURE 16, FIGURE 22, FIGURE 294, 5 and 79
FIGURE 15, FIGURE 17, FIGURE 23,
FIGURE 27, FIGURE 30
1, 2, 3, 4, 5 and 810
FIGURE 15, FIGURE 16, FIGURE 28
(a), FIGURE 20
1, 3, 4, 5, 6 and 911
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
57 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 58

TABLE 5 - GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED SPRAY SHROUD
INSTALLATION FIGURES
FigureCoupling LocationsAirplane Group
FIGURE 15, FIGURE 17, FIGURE 21,
FIGURE 27
1, 2, 3, 4 and 512
FIGURE 15, FIGURE 17, FIGURE 241, 3, 4 and 513
(a) Make sure that the work in FIGURE 28, to change potable water system connections
at Location 6 is done before the work in FIGURE 20, at Location 5. This is necessary
because changes at location 6 require removal and installation of the aft coupling at
Location 5 for replacement of the related hose assembly.
9. Supply electrical power. Refer to 767 AMM 24-22-00 as an accepted procedure.
10. Group 9-11:
Fill the potable water system, if drained before. Refer to 767 AMM 12-14-01 as an accepted
procedure.
11. Group 9-11:
Pressurize the potable water system, if depressurized before. Refer to 767 AMM 38-10-00 as an
accepted procedure.
12. Group 9-11:
RC - Do a Potable Water System Leakage Test on the disturbed potable water connections at the
locations given in TABLE 6 and repair any leak. Refer to 767 AMM 38-10-00 as an accepted
procedure.
TABLE 6 - GROUP APPLICABILITY OF COUPLING LOCATIONS THAT RE-
QUIRE POTABLE WATER SYSTEM LEAKAGE TEST
Coupling LocationsAirplane Group
79
810
6 and related coupling
at STA 276 (Location 5)
11
13. Group 9-10:
Install floor panels and attaching hardware, that were removed to get access to the potable water
system couplings at Location 7 or 8. Refer to 767 AMM 53-01-01 as an accepted procedure to
remove panels.
14. Group 9-10:
Install the Forward Galley, if removed. Refer to 767 AMM 25-31-01 as an accepted procedure.
15. Close access to the Main Equipment Center.
16. Put the airplane back to a serviceable condition.
Export Controlled ECCN: 9E991 - BOEING
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.
Original Issue: November 12, 2013
767-38A0073
58 of 206
BOEING SERVICE BULLETIN 767-38A0073
ALERTALERT

### Page 59 (OCR)

BOEING SERVICE BULLETIN 767-38A0073
ALERT  ALERT
This Figure applies only to: Group 1, 3-4, 6-7, 10-13.
STA  10
246
STA
246  B
STA
COUPLING AT  246
LOCATION 1
-WD
A-A
B-B  C
FIGURE 1: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION
1 AND 3 INSPECTION
(SHEET 1 OF 3)
Original Issue: November 12, 2013
Export Controlled ECCN: 9E991 - BOEING  767-38A0073
PROPRIETARY - Copyright © Unpublished
Work - See page 1 for details.  59 of 206

### Page 60 (OCR)

BOEING SERVICE BULLETIN 767-38A0073
ALERT  ALERT
LBL  57, 39  LBL
45.22  70.18
WL
- 199.5
_ WL
192.43
COUPLING AT  INBD
LOCATION 3
LOOKING AFT
C-C
FERRULE
FERRULE
'Ơ' RING  SLEEVE
(2 LOCATIONS)
COUPLING
(2 LOCATIONS)
2261861
FIGURE 1: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION
1 AND 3 INSPECTION
(SHEET 2 OF 3)
Original Issue: November 12, 2013
PROPRIETARY - Copyright © Unpublished  Export Controlled ECCN: 9E991 - BOEING  767-38A0073
Work - See page 1 for details.  60 of 206

The text continues at https://openairdocs.org/service-documents/boeing/767-38a0073/file/929c30cd74c3.md?from=61

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain, except the copies of manufacturers’ service documents, which belong to their rights holders.
