# Boeing Alert Service Bulletin 767-38A0073: Revision 3 - Rights: © The Boeing Company. Filed by the FAA in regulations.gov docket FAA-2014-0571; AD 2017-02-03 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication. - Document: [Boeing Alert Service Bulletin 767-38A0073](https://openairdocs.org/service-documents/boeing/767-38a0073.md) - Title as filed: FAA-2014-0571_SB-767-38A0073-R03--BOEING - Pages: 251 - PDF: https://openairdocs.org/files/sha256/b2/e1/b2e19940ffa3de89ba20c21be4e6fbbc7ab260c73b9e1e390e26484be98b7021 - Page: https://openairdocs.org/service-documents/boeing/767-38a0073/file/b2e19940ffa3 ## Text Some pages are OCR from a scan. OCR can misread letters and numbers. Each page's text from the PDF; open the PDF at a page with #page=N. ### Page 1 Commercial Airplanes 767 Service Bulletin ALERT Number: 767-38A0073 Original Issue: November 12, 2013 Revision 3: September 08, 2016 ATA System: 3810 3071 SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and Replacement and Spray Shroud Installation Export of this technology is controlled under the United States Export Administration Regulations (EAR) (15 CFR 300-774). An export license may be required before it is used for development, production or use by foreign persons from specific countries. The controller of this data has the individual responsibility to abide by all export laws. 9E991ECCN: BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET Copyright © 2013 Boeing. Unpublished Work. All Rights Reserved. Treatment of this document and its content is governed by contract with Boeing. Rights to use this document are licensed on a per aircraft basis and such rights may not be transferable. For more information, contact The Boeing Company. Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, 787, Dreamliner, BBJ, DC-8, DC-9, DC-10, KC-10, KC-46, KDC-10, MD-10, MD-11, MD-80, MD-88, MD-90, P-8, Poseidon and Boeing liveries are all trademarks owned by The Boeing Company; and no trademark license is granted in connection with this document unless provided in writing by Boeing. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 1 of 251 2.0 ### Page 2 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 2 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT BLANK PAGE ### Page 3 Table of Contents Revision Transmittal Sheet ............................................ 7 S u m m a r y ..................................................... 1 1 1. PLANNING INFORMATION ........................................ 1 7 A . E f f e c t i v i t y ............................................... 1 7 1. Airplanes ............................................ 1 7 2 . S p a r e s A f f e c t e d ........................................ 2 3 B. Concurrent Requirements ...................................... 2 3 C. Reason ................................................ 2 3 D. Description .............................................. 2 4 E. Compliance .............................................. 2 7 F . A p p r o v a l ............................................... 3 1 G. Manpower .............................................. 3 1 H. Weight and Balance Changes .................................... 4 7 I. Electrical Load Data ......................................... 4 7 J . R e f e r e n c e s .............................................. 4 7 1. Existing Data: ......................................... 4 7 2. Data Supplied with this Service Bulletin: ........................... 4 7 3. Installation Drawings Used in the Preparation of this Service Bulletin: ........... 4 7 K. Publications Affected ........................................ 4 8 L. Interchangeability and Intermixability of Parts ........................... 4 8 M. Software Accomplishment Summary ................................ 4 8 2. MATERIAL INFORMATION ........................................ 4 9 A. Material - Price and Availability ................................... 4 9 B. Industry Support Information .................................... 5 7 C. Parts Necessary for Each Airplane ................................. 5 7 1 . K i t s / P a r t s : ........................................... 5 7 2. Parts and Materials Supplied by the Operator: ........................ 6 4 3. Parts Modified and Reidentified: ............................... 6 6 4. Parts Removed and Not Replaced: .............................. 6 6 D. Parts Necessary to Change Spares ................................. 6 6 E. Special Tooling - Price and Availability ............................... 6 6 F. Special Tooling Necessary to do this Service Bulletin ....................... 6 7 3. ACCOMPLISHMENT INSTRUCTIONS .................................. 6 9 A. GENERAL INFORMATION ..................................... 6 9 B. WORK INSTRUCTIONS ....................................... 7 1 FIGURE 1: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 1 AND 3 INSPECTION [Group 1, 3, Configuration 1; Group 4, 6-7, 10; Group 11, Configuration 1; Group 12-15] ................................. 7 9 FIGURE 2: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 INSPECTION [Group 1-2, 9, 11, Configuration 1; Group 14] ......... 8 2 FIGURE 3: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 INSPECTION [Group 4-6, 10, 12-13, 15] ................... 8 4 FIGURE 4: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 INSPECTION [Group 7-8] ........................... 8 6 FIGURE 5: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 INSPECTION [Group 3, Configuration 1] ................... 8 8 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 3 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 4 FIGURE 6: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 INSPECTION [Group 1-2, Configuration 1; Group 7-8; Group 11, Configuration 1; Group 14] .......................................... 9 1 FIGURE 7: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 INSPECTION [Group 4-5, 12, 15] ....................... 9 3 FIGURE 8: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 INSPECTION [Group 9, Configuration 1] ................... 9 5 FIGURE 9: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 INSPECTION [Group 6, 10, 13] ........................ 9 7 FIGURE 10: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 INSPECTION [Group 3, Configuration 1] ................... 1 0 2 FIGURE 11: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 2 INSPECTION [Group 5, 10, 12] ........................ 1 0 5 FIGURE 12: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 INSPECTION [Group 11, Configuration 1] .............. 1 0 7 FIGURE 13: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 7 INSPECTION [Group 9, Configuration 1] ................... 1 1 0 FIGURE 14: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 8 INSPECTION [Group 10] ........................... 1 1 2 FIGURE 15: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 1 AND 3 SPRAY SHROUD INSTALLATION [Group 1, 3, Configuration 1; Group 4, 6-7, 10; Group 11, Configuration 1; Group 12-15] ...................... 1 1 4 FIGURE 16: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSTALLATION [Group 1-2, 9, 11, Configuration 1; Group 14] ................................................. 1 2 0 FIGURE 17: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSTALLATION [Group 4-6, 10, 12-13, 15] ........ 1 2 3 FIGURE 18: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSTALLATION [Group 7-8] ................ 1 2 6 FIGURE 19: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSTALLATION [Group 3, Configuration 1] ........ 1 2 9 FIGURE 20: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHIELD INSTALLATION [Group 1-2, Configuration 1; Group 7-8; Group 11, Configuration 1; Group 14] ................................ 1 3 2 FIGURE 21: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHIELD INSTALLATION [Group 4-5, 12, 15] ............ 1 3 6 FIGURE 22: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHIELD INSTALLATION [Group 9, Configuration 1] ........ 1 3 9 FIGURE 23: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHIELD INSTALLATION [Group 10] ................ 1 4 3 FIGURE 24: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHROUD INSTALLATION [Group 13] ............... 1 4 7 FIGURE 25: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHROUD INSTALLATION [Group 6] ................ 1 5 1 FIGURE 26: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHROUD INSTALLATION [Group 3, Configuration 1] ....... 1 5 5 FIGURE 27: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 2 SPRAY SHROUD INSTALLATION [Group 5, 10, 12] ............ 1 5 9 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 4 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 5 FIGURE 28: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 6 SPRAY SHROUD INSTALLATION AND LOCATION 9 ISOLATION [Group 11] ................................................. 1 6 2 FIGURE 29: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 7 SPRAY SHROUD INSTALLATION [Group 9, Configuration 1] ....... 1 7 8 FIGURE 30: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 8 SPRAY SHROUD INSTALLATION [Group 10] ............... 1 8 4 FIGURE 31: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 1 AND 3 REPLACEMENT [Group 1, 3, Configuration 1; Group 4, 6-7, 10; Group 11, Configuration 1; Group 12-15] .............................. 1 9 0 FIGURE 32: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 REPLACEMENT [Group 1-2, 9, 11, Configuration 1; Group 14] ...... 1 9 3 FIGURE 33: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 REPLACEMENT [Group 4-6, 10, 12-13, 15] ................. 1 9 6 FIGURE 34: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 REPLACEMENT [Group 7-8] ......................... 1 9 9 FIGURE 35: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 REPLACEMENT [Group 3, Configuration 1] ................. 2 0 2 FIGURE 36: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 REPLACEMENT [Group 1-2, Configuration 1; Group 7-8; Group 11, Configuration 1; Group 14] .......................................... 2 0 5 FIGURE 37: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 REPLACEMENT [Group 4-5, 12, 15] ..................... 2 0 8 FIGURE 38: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 REPLACEMENT [Group 9, Configuration 1] ................. 2 1 1 FIGURE 39: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 REPLACEMENT [Group 6, 10, 13] ...................... 2 1 4 FIGURE 40: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 REPLACEMENT [Group 3, Configuration 1] ................. 2 1 9 FIGURE 41: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 2 REPLACEMENT [Group 5, 10, 12] ...................... 2 2 2 FIGURE 42: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 REPLACEMENT [Group 11, Configuration 1] ............ 2 2 4 FIGURE 43: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 7 REPLACEMENT [Group 9, Configuration 1] ................. 2 2 7 FIGURE 44: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 8 REPLACEMENT [Group 10] ......................... 2 2 9 FIGURE 45: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSPECTION [Group 1-3, 9, 11, Configuration 2] ..... 2 3 1 FIGURE 46: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD IDENTIFICATION [Group 1-3, 9, 11, Configuration 2] . . 234 FIGURE 47: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD REMOVAL [Group 1-3, 9, 11, Configuration 2] ...... 2 3 6 FIGURE 48: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSTALLATION [Group 1-3, 9, 11, Configuration 2] . . . 238 FIGURE 49: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD REMOVAL [Group 1-3, 9, 11, Configuration 2] ...... 2 4 0 FIGURE 50: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSTALLATION [Group 1-3, 9, 11, Configuration 2] . . . 242 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 5 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 6 FIGURE 51: FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 5 SPRAY SHIELD ALTERNATIVE INSTALLATION [Group 4-5, 12, 15] . . . 244 APPENDIX A: GROUP APPLICABILITY OF COUPLING LOCATIONS AND RELATED FIGURES . . . 247 APPENDIX B: POTABLE WATER SYSTEM COUPLING - IDENTIFICATION ............... 2 4 8 APPENDIX C: POTABLE WATER SYSTEM COUPLING - INSTALLATION ................ 2 4 9 APPENDIX D: ILLUSTRATION OF A CORRECT 417T2080-11 SPRAY SHIELD ............. 2 5 0 APPENDIX E: BOEING PART DEMAND INTENT .............................. 2 5 1 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 6 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 7 Commercial Airplanes 767 Service Bulletin ALERT Revision Transmittal SheetNumber: 767-38A0073Original Issue: November 12, 2013 Revision 3: September 08, 2016 ATA System: 3810 3071 SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and Replacement and Spray Shroud Installation This revision includes all pages of the service bulletin. COMPLIANCE INFORMATION RELATED TO THIS REVISION Airplanes VL871, VN654, VN655, VN656, VN676 and VS316 were added to new Group 14 of this service bulletin effectivity and Airplanes VF251, VR107, VR108 and VR109 were added to new Group 15 of this service bulletin effectivity. Effects of this Revision on airplanes on which Original Issue, Revision 1 or Revision 2 was previously done: See Paragraph 1.D., Description for more information. REASON FOR REVISION This revision is sent to change the work instructions for Group 11 Configuration 1, add more work for Group 11 Configuration 2 and to add Group 11 Configuration 3. Group 11 work instructions are changed to remove three hose assemblies and to install four new hose assemblies between location 6 and location 9. Airplane variable numbers VL871, VN654, VN655, VN656, VN676 and VS316 are added to new Group 14 and Airplane variable numbers VF251, VR107, VR108 and VR109 are added to new Group 15. A new figure for airplanes in Groups 4, 5, 12 and 15 is added to give an alternative installation of the spray shield at location 5. These sections were changed: 1. Summary, Action: PART 1 and PART 3 Groups updated. PART 3 instructions changed and PART 5 added. 2. Summary, Illustration: Groups updated and PART 5 added. 3. Paragraph 1.A., Airplanes: Changed Group 11 Description and added new Group 11 Configuration 3. Added airplane variable numbers VL871, VN654, VN655, VN656, VN676 and VS316 to new Group 14 and airplane variable numbers VF251, VR107, VR108 and VR109 to new Group 15. 4. Paragraph 1.C., Reason: Updated. 5. Paragraph 1.D., Description: PART 1 and PART 3 Groups updated. PART 3 instructions changed and added PART 5. Maintenance zone(s) table Groups updated. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 7 of 251 ### Page 8 6. Paragraph 1.E., Compliance: Table 1 title changed, Table 3A changed, new Table 1B, 3B and 5 added and Groups updated. 7. Paragraph 1.G., Manpower: Added Group 14 and 15 to PART 1 and PART 3 tables, changed PART 3 tables for Groups 4, 5, 11, and 12. Added PART 5 table for Group 11 Configuration 2 and 3. 8. Paragraph 1.H., Weight and Balance Changes: Changed. 9. Paragraph 2.A., Material - Price and Availability: Changed ROLT and Pricing, added Supplemental Kit for Group 11 and kit information for Group 14 and 15. 10. Paragraph 2.B., Industry Support Information: Statement updated. 11. Paragraph 2.C.1., Kits/Parts: Added Supplemental Kit for Group 11 and kit information for Group 14 and 15. 12. Paragraph 2.C.2., Parts and Materials Supplied by the Operator: Table added for Group 11 and effectivity updated. 13. Paragraph 2.C.3., Parts Modified and Reidentified: Updated. 14. Paragraph 2.C.4., Parts Removed and Not Replaced: Table removed. 15. Paragraph 3.A., General Information: Notes changed. 16. Paragraph 3.B., Work Instructions: Groups updated and sequence of some steps changed. PART 1 and PART 2 changed. Table 1 and Table 2 Group 14 and 15 added, and footnote (a) deleted. Table 5 Group 14, 15 and footnote (b) added. PART 5 added for Group 11 Configuration 2 and 3. 17. Figure 1, 2, 3, 6, 7, 15, 16, 17, 20, 21, 31, 32, 33, 36, 37: Groups updated. 18. Figures 15 thru 30: Note changed. 19. Figure 12: Illustration changed to correct coupling at location 9 and step table footnote (b) removed. 20. Figure 17: Illustration changed to correct view of hose assembly. 21. Figure 19: Illustration changed to correct view of hose assembly. 22. Figure 21: Note added. 23. Figure 28: Illustrations and step table changed to remove three hose assemblies and to install four new hose assemblies between location 6 and location 9. Step table footnotes (g) and (h) added. 24. Figure 42: Illustration changed to correct coupling at location 9 and step table More Data column changed. 25. Figure 51: New Figure added to give an optional alternative installation of the spray shield at location 5 to the installation of the spray shield at location 5 shown in Figure 21, for Group 4, 5, 12 and 15. 26. Appendix A: Updated. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 8 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 9 Vertical lines are put on the left edge of each page, except in Paragraph 1.A., Effectivity and format changes, to show the location of all content changes. Pages with no vertical lines have no changes. REVISION HISTORY November 12, 2013Original Issue: November 05, 2014Revision 1: August 10, 2015Revision 2: September 08, 2016Revision 3: Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 9 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 10 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 10 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT BLANK PAGE ### Page 11 Commercial Airplanes 767 Service Bulletin ALERT SummaryNumber: 767-38A0073Original Issue: November 12, 2013 Revision 3: September 08, 2016 ATA System: 3810 3071 SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and Replacement and Spray Shroud Installation THIS DOCUMENT IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH 1.A., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS DOCUMENT TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS DOCUMENT TO THE NEW OWNER. CONCURRENT REQUIREMENTS None. BACKGROUND Accomplishment of this service bulletin will make sure that the potable water system couplings in section 41 do not leak onto electrical equipment. If this service bulletin is not done, an uncontrolled water leak from a defective potable water system coupling could cause the Main Equipment Center (MEC) Line Replaceable Units (LRU's) to become wet. Wet Main Equipment Center (MEC) Line Replaceable Units (LRU's) could result in an electrical short and potential loss of several functions essential for safe flight. An operator reported problems with the Engine Indication and Crew Alerting System (EICAS) display system during flight. An investigation of the event determined that it was caused by a water leak from a fractured plastic potable water coupling. Boeing analysis of all 767 models, based on delivered configurations, identified nine possible coupling locations as being near enough to electrical LRU's to cause a potential problem if water leaked from them. To reduce this risk, plastic couplings have now been made one way replaceable by metal couplings. Plastic couplings were delivered on airplanes between line numbers 534 and 890. Plastic couplings have also been listed as two-way interchangeable with metal couplings applicable to 767 passenger airplanes up to line number 1062, thus, the changes in this service bulletin are applied to line numbers 534 thru 1062. Any plastic couplings found in the identified locations will be replaced with metal couplings. In addition, to further protect LRU's, spray shrouds, used on all new production airplanes, will be installed on operational airplanes to cover the identified couplings, to direct any leakage away from electrical equipment. This service bulletin gives instructions to inspect and replace plastic potable water couplings with metal couplings in the identified locations in Section 41. In addition, spray shrouds and shields are installed to cover the identified couplings. Installation of new metal couplings will reduce the chance of uncontrolled water leakage and the spray shrouds will protect essential electrical systems should a leak occur. Boeing Service Related Problem (SRP) 767-SRP-38-0063 is related to this service bulletin. Boeing Service Related Problem (SRP) 767-SRP-38-0074 is related to this service bulletin. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 11 of 251 ### Page 12 Multi-Operator Message MOM-MOM-15-0126-01B is related to this service bulletin. Boeing Fleet Team Digest (FTD) 767 FTD 38-12001 is related to this service bulletin. This table is provided to operators for planning purposes only. Refer to the applicable sections for more information. ReferenceAffectedPlanning Data Paragraph 1.A.2., Spares AffectedNoSpares Affected Paragraph 1.E., Compliance and Paragraph 1.F., Approval. YesAD Related Paragraph 1.H., Weight and Balance Changes.YesWeight and Balance Change Paragraph 1.I., Electrical Load DataNoElectrical Load Changed Paragraph 1.K., Publications AffectedYesPublications Affected Paragraph 1.K., Publications AffectedNoAirplane Flight Operations Affected (Flight Crew Operations Manual and/or FAA Approved Air- plane Flight Manual) Paragraph 2.C.1., Kits/PartsYesKits/Parts Required Paragraph 2.C.2., Parts and Materials Supplied by the Operator. YesOperator Supplied Parts/Material Paragraph 2.F., Special Tooling Necessary to do this Service Bulletin NoSpecial Tooling Required ACTION Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 12-15: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT 1. Get access to the potable water system tubing in Section 41. 2. Do a general visual inspection in coupling locations 1 thru 6 and 9 for any plastic coupling in the potable water system. a. If no plastic coupling is found no more work is necessary for those locations. b. If any plastic coupling is found replace the coupling with an equivalent metal coupling. 3. Close access. Group 9, Configuration 1; Group 10: PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT 1. Get access to the potable water system tubing in Section 41. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 12 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 13 2. Do a general visual inspection in coupling locations 7 or 8, for any plastic coupling, in the potable water system. a. If no plastic coupling is found no more work is necessary for those locations. b. If any plastic coupling is found, replace the coupling with an equivalent metal coupling. 3. Close access. Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 12-15: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION 1. Get access to the potable water system tubing in Section 41. 2. Install spray shrouds around metal couplings in coupling locations 1 thru 6. 3. Group 9, Configuration 1; Group 10: Install spray shrouds around metal couplings at coupling locations 7 or 8. 4. Group 11, Configuration 1: Remove three hose assemblies between location 6 and location 9. Move location 6 trunk line tee fitting. Install four new hose assemblies between location 6 and location 9. 5. Close access. Group 1-3, 9, 11, Configuration 2: PART 4 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM - LOCATION 4 SPRAY SHIELD INSPECTION AND REPLACEMENT 1. Do a general visual inspection of the spray shield installed at location 4 to find out if it has two slits and is installed correctly. Do a potable water system leakage test, repair any leaks, identify incorrectly manufactured spray shields and replace any incorrectly installed spray shields. Group 11, Configuration 2-3: PART 5 - FORWARD PASSENGER COMPARTMENT- POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION 1. Get access to the potable water system tubing in Section 41. 2. Remove three hose assemblies between location 6 and location 9. Move location 6 trunk line tee fitting. Install four new hose assemblies between location 6 and location 9. 3. Close access. EFFECTIVITY 767-200/300/400ER Airplane(s). Refer to Paragraph 1.A.1., Airplanes, for the list of affected airplane(s). Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 13 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 14 COMPLIANCE Federal Aviation Administration (FAA) Notice of Proposed Rule Making NPRM 2014-NM-059-AD, is related to this service bulletin. Refer to Paragraph 1.E., Compliance. INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are available for airplanes in warranty as of July 12, 2012. Please refer to Paragraph 2.B., Industry Support Information. The warranty remedies will expire eight years from the original issue date of this service bulletin. MANPOWER Refer to Paragraph 1.G., Manpower. MATERIAL INFORMATION Boeing Supplied Kits/Parts with Operator Supplied Parts/Materials. Refer to Paragraph 2.A., Material - Price and Availability. Operators are encouraged to complete the survey provided in APPENDIX E of this service bulletin to help Boeing predict the quantity and timing of the Boeing Supplied Kits/Parts. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 14 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 15 (OCR) BOEING SERVICE BULLETIN 767-38A0073 ALERT ALERT PART 2 AND STA PART 3 WORK 360A STA 240 PART 1, 3 AND 4 - WORK REFER TO APPENDIX A FOR COUPLING LOCATION APPLICABILITY. PARTS 1 THRU 3 THAT FOLLOW GIVE THE RANGE OF POSSIBLE COUPLING LOCATIONS, REFERRED TO AS "LOCATIONS", FOR THE GIVEN GROUP APPLICABILITY. PART 1 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT (GROUPS 1-3, 9, 11 CONFIGURATION 1, GROUPS 4-8, 10, 12-15 -DO A GENERAL VISUAL INSPECTION AT LOCATIONS 1 THRU 6 AND 9 IDENTIFIED IN VIEW A-A TO SEE IF PLASTIC COUPLINGS ARE INSTALLED. -IF A PLASTIC COUPLING IS FOUND INSTALLED AT ANY OF THE LOCATIONS, REPLACE WITH EQUIVALENT METAL COUPLING AND DO A POTABLE WATER SYSTEN LEAKAGE TEST. -IF A PLASTIC COUPLING IS NOT FOUND INSTALLED AT ANY OF THE LOCATIONS, NO MORE WORK IS NECESSARY FOR LOCATIONS 1 THRU 6 AND 9. PART 2 - FORWARD GALLEY POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT (GROUP 9 CONFIGURATION 1, GROUP 10) -DO A GENERAL VISUAL INSPECTION AT LOCATIONS 7 OR 8 IDENTIFIED IN VIEW A-A TO SEE IF PLASTIC COUPLINGS ARE INSTALLED. -IF A PLAS TIC COUPLING IS FOUND INSTALLED AT EITHER OF THE LOCATIONS, REPLACE WITH EQUIVALENT METAL COUPLING AND DO A POTABLE WATER SYSTEN LEAKAGE TEST. -IF A PLASTIC COUPLING IS NOT FOUND INSTALLED AT ANY OF THE LOCATIONS, NO MORE WORK IS NECESSARY FOR LOC CATIONS 7 OR 8. PART 3 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION (GROUPS 1-3, 9, 11 CONFIGURATION 1, GROUPS 4-8, 10, 12-15) -INSTALL SPRAY SHROUDS AROUND METAL COUPLINGS AT LOCATIONS 1 THRU 6. (GROUPS 1-3, 9, 11 CONFIGURATION 1, GROUPS 4-8, 10, 12-15) -INSTALL SPRAY SHROUDS AROUND METAL COUPLINGS AT LOCATIONS 7 OR 8 (GROUP 9, CONFIGURATION 1, GROUP 10) -REMOVE THREE HOSE ASSEMBLIES BETWEEN LOCATION 6 AND LOCATION 9 CONFIGURATION 1). -DO A POTABLE WATER SYSTEM LEAKAGE TEST. (GROUP 9, 11 CONFIGURATION 1, GROUP 10) PART 4 - POTABLE WATER SYSTEM - LOCATION 4 SPRAY SHIELD INSPECTION (GROUP 1-3, 9, 11 CONFIGURATION 2) -DO A GENERAL VISUAL INSPECTION OF THE SPRAY SHIELD INSTALLED AT LOCATION 4 TO FIND OUT IF IT HAS TWO SLITS AND IS INSTALLED CORRECTLY. DO A POTABLE WATER SYSTEM LEAKAGE TEST, REPAIR ANY LEAKS, IDENTIFY INCORRECTLY MANUFACTURED SPRAY SHIELDS AND REPLACE ANY INCORRECTLY INSTALLED SPRAY SHIELDS PART 5 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION (GROUP 11 CONFIGURATION 2 AND 3) -REMOVE THREE HOSE ASSEMBLIES BETWEEN LOCATION 6 AND LOCATION 9. -INSTALL FOUR NEW HOSE ASSEMBLIES BETWEEN LOCATION 6 AND LOCATION 9. 2261580 -DO A POTABLE WATER SYSTEM LEAKAGE TEST. Original Issue: November 12, 2013 Revision 3: September 08, 2016 Export Controlled ECCN: 9E991 - BOEING 767-38A0073 PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 15 of 251 ### Page 16 (OCR) BOEING SERVICE BULLETIN 767-38A0073 ALERT ALERT STA STA STA 325 347 PART 1 AND PART 3 WORK: STA 287 LOCATIONS 1 THRU 6 AND 9 STA 266 246 RBL 77 LOCATION 1 P37 P32 P101 LOCATION 8 ЕЗ P51 P50 LOCATION 7 PART 5 P34 WORK: LOCATION 9 LOCATION 6 AND 9 PART 2 AND PART 3 WORK: LOCATIONS 7 AND 8 *33 LOCATION 3 PART 4 WORK: LOCATION 4 P65 E8 _BL LOCATION 4 FWD LOCATION 2 LOCATION 5 LOCATION 6 VIEW OF ALL APPLICABLE POTABLE WATER SYSTEM CONFIGURATIONS IN THE FORWARD PASSENGER COMPARTMENT AREA. 2261604 A-A Original Issue: November 12, 2013 Revision 3: September 08, 2016 PROPRIETARY - Copyright © Unpublished Export Controlled ECCN: 9E991 - BOEING 767-38A0073 Work - See page 1 for details. 16 of 251 ### Page 17 Commercial Airplanes 767 Service Bulletin ALERT Number: 767-38A0073 Original Issue: November 12, 2013 Revision 3: September 08, 2016 ATA System: 3810 3071 SUBJECT: WATER/WASTE - Potable - Section 41 Potable Water Couplings Inspection and Replacement and Spray Shroud Installation THIS DOCUMENT IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH 1.A., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS DOCUMENT TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS DOCUMENT TO THE NEW OWNER. 1. PLANNING INFORMATION A. Effectivity 1. Airplanes Refer to Service Bulletin Index D624T001 Part 3 for Airplane Variable Number, Line Number, and Serial Number data. This service bulletin is airplane(s) shown below. DESCRIPTIONCONFIGURATIONGROUP 767-300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4 and 5. -1 Airplanes that have not accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 1 Airplanes that have accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 2 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 17 of 251 ### Page 18 DESCRIPTIONCONFIGURATIONGROUP 767-300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 4 and 5. -2 Airplanes that have not accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 1 Airplanes that have accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 2 767-200 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4 and 5. -3 Airplanes that have not accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 1 Airplanes that have accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 2 767-200/300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4 and 5. -4 767-200 Airplane that requires potable water system coupling inspections/replacements and spray shroud installation at locations 2, 4 and 5. -5 767-400ER Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4 and 5. -6 767-300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4 and 5. -7 767-200 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 4 and 5. -8 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 18 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 19 DESCRIPTIONCONFIGURATIONGROUP 767-300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 4, 5 and 7. -9 Airplanes that have not accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 1 Airplanes that have accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 2 767-400ER Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 2, 3, 4 , 5 and 8. -10 767-300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4, 5, 6 and 9. -11 Airplanes that have not accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 1 Airplanes that have accomplished the Original Issue or Revision 1 of this service bulletin. 2 Airplanes that have accomplished Revision 2 of this service bulletin.3 767-200/300 Airplanes that require potable water system coupling inspections/replacements and spray shroud installation at locations 1, 2, 3, 4 and 5. -12 767-400ER Airplane that requires potable water system coupling inspections/replacements and spray shroud installation at locations 1, 3, 4 and 5. -13 767-300 Airplanes that require potable water system coupling inspection/replacements and spray shroud installation at locations 1, 3, 4 and 5. -14 767-200 Airplanes that require potable water system coupling inspection/replacements and spray shroud installation at locations 1, 3, 4 and 5. -15 Airplane Models: 767-200, 767-300, 767-400ER Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 19 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 20 GroupVariable Number 8VF181 - VF184 15VF251 1VK012 - VK016 1VK108 - VK113 1VK144 - VK148 9VK164 1VK171 1VK181 1VK186 7VL701 - VL703 1VL751 - VL755 14VL871 1VL872 - VL873 1VL891 - VL900 1VL911 - VL914 1VL931 - VL932 1VL941 1VN036 - VN041 9VN094 - VN099 11VN136 - VN137 1VN174 1VN198 1VN225 7VN265 - VN276 1VN292 - VN293 1VN314 1VN388 1VN421 - VN427 1VN436 1VN637 - VN638 14VN654 - VN656 1VN657 - VN658 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 20 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 21 GroupVariable Number 14VN676 1VN690 - VN691 9VN732 2VN932 - VN936 1VN953 1VN966 - VN972 10VQ001 - VQ021 6VQ071 - VQ086 13VQ111 3VR051 - VR060 12VR081 5VR084 4VR086 - VR089 4VR106 15VR107 - VR109 1VR401 1VR421 - VR423 1VR426 1VR441 1VR461 7VR471 - VR472 1VS051 - VS056 1VS061 7VS066 - VS070 7VS073 - VS078 1VS091 - VS104 1VS111 - VS113 1VS131 - VS133 1VS136 - VS137 1VS176 - VS177 9VS186 - VS187 1VS196 - VS203 1VS206 - VS208 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 21 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 22 GroupVariable Number 1VS211 1VS216 - VS217 1VS231 11VS246 - VS248 1VS261 - VS263 7VS266 - VS274 1VS291 - VS293 1VS301 - VS302 12VS303 1VS306 - VS311 14VS316 1VS321 - VS324 12VS331 - VS333 12VS336 - VS337 1VS366 - VS367 1VS381 - VS382 1VS391 - VS392 1VS401 12VS426 - VS428 7VS466 - VS472 9VS486 1VS496 - VS497 1VS506 - VS507 1VS526 2VS546 - VS549 12VS701 - VS703 4VS704 - VS720 12VS722 - VS728 4VS729 - VS736 12VS751 - VS753 4VS754 - VS759 12VS821 - VS824 4VS825 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 22 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 23 GroupVariable Number 12VS841 - VS843 4VS844 12VS861 4VS881 - VS883 4VS891 4VS896 4VS901 - VS912 4VS916 4VS921 - VS928 4VS931 - VS933 4VS941 4VS951 - VS954 4VS961 - VS969 4VS971 - VS977 4VS981 - VS984 4VT001 - VT013 4VT021 4VT031 2. Spares Affected None. B. Concurrent Requirements None. C. Reason Accomplishment of this service bulletin will make sure that the potable water system couplings in section 41 do not leak onto electrical equipment. If this service bulletin is not done, an uncontrolled water leak from a defective potable water system coupling could cause the Main Equipment Center (MEC) Line Replaceable Units (LRU's) to become wet. Wet Main Equipment Center (MEC) Line Replaceable Units (LRU's) could result in an electrical short and potential loss of several functions essential for safe flight. An operator reported problems with the Engine Indication and Crew Alerting System (EICAS) display system during flight. An investigation of the event determined that it was caused by a water leak from a fractured plastic potable water coupling. Boeing analysis of all 767 models, based on delivered configurations, identified nine possible coupling locations as being near enough to electrical LRU's to cause a potential problem if water leaked from them. To reduce this risk, plastic couplings have now been made one way replaceable by metal couplings. Plastic couplings were delivered on airplanes Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 23 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 24 between line numbers 534 and 890. Plastic couplings have also been listed as two-way interchangeable with metal couplings applicable to 767 passenger airplanes up to line number 1062, thus, the changes in this service bulletin are applied to line numbers 534 thru 1062. Any plastic couplings found in the identified locations will be replaced with metal couplings. In addition, to further protect LRU's, spray shrouds and shields, used on all new production airplanes, will be installed on operational airplanes to cover the identified couplings, to direct any leakage away from electrical equipment. This service bulletin gives instructions to inspect and replace plastic potable water couplings with metal couplings in the identified locations in Section 41. In addition, spray shrouds and shields are installed to cover the identified couplings. Installation of new metal couplings will reduce the chance of uncontrolled water leakage and the spray shrouds and shields will protect essential electrical systems should a leak occur. Boeing Service Related Problem (SRP) 767-SRP-38-0063 is related to this service bulletin. Boeing Service Related Problem (SRP) 767-SRP-38-0074 is related to this service bulletin. Multi-Operator Message MOM-MOM-15-0126-01B is related to this service bulletin. Boeing Fleet Team Digest (FTD) 767 FTD 38-12001 is related to this service bulletin. Revision 1 was sent to make some minor text changes in the Work Instructions, correct some part numbers in the Material Information section and to add reference to FAA NPRM 2014-NM-059-AD in the Compliance section. Revision 2 was sent to remove Boeing Converted Freighter (BCF) airplanes from Groups 1 and 12 of this service bulletin effectivity as these airplanes are not affected by this change. In addition, more work is added for Groups 1-3, 9, and 11 airplanes that have already accomplished this service bulletin to do a general visual inspection of the spray shield at location 4 to make sure it is manufactured with two slits and is correctly installed. Configurations 1 and 2 are also added to Groups 1-3, 9, and 11 to separate airplanes that have already accomplished previous releases of this service bulletin from those that have not. Revision 2 also adds a new Appendix which shows an illustration of a correctly manufactured spray shield and changes some figure illustrations to clarify the correct installation of the spray shields. Revision 3 is sent to change the work instructions for Group 11 Configuration 1, add more work for Group 11 Configuration 2 and to add Group 11 Configuration 3. Group 11 work instructions are changed to remove three hose assemblies and to install four new hose assemblies between location 6 and location 9. Airplane variable numbers VL871, VN654, VN655, VN656, VN676 and VS316 are added to new Group 14 and Airplane variable numbers VF251, VR107, VR108 and VR109 are added to new Group 15. A new figure for airplanes in Groups 4, 5, 12 and 15 is added to give an alternative installation of the spray shield at location 5. D. Description Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 12-15: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT 1. Get access to the potable water system tubing in Section 41. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 24 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 25 2. Do a general visual inspection in coupling locations 1 thru 6 and 9 for any plastic coupling in the potable water system. a. If no plastic coupling is found no more work is necessary for those locations. b. If any plastic coupling is found replace the coupling with an equivalent metal coupling. 3. Close access. Group 9, Configuration 1; Group 10: PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT 1. Get access to the potable water system tubing in Section 41. 2. Do a general visual inspection in coupling locations 7 or 8, for any plastic coupling, in the potable water system. a. If no plastic coupling is found no more work is necessary for those locations. b. If any plastic coupling is found, replace the coupling with an equivalent metal coupling. 3. Close access. Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 12-15: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION 1. Get access to the potable water system tubing in Section 41. 2. Install spray shrouds around metal couplings in coupling locations 1 thru 6. 3. Group 9, Configuration 1; Group 10: Install spray shrouds around metal couplings at coupling locations 7 or 8. 4. Group 11, Configuration 1: Remove three hose assemblies between location 6 and location 9. Move location 6 trunk line tee fitting. Install four new hose assemblies between location 6 and location 9. 5. Close access. Group 1-3, 9, 11, Configuration 2: PART 4 - FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM - LOCATION 4 SPRAY SHIELD INSPECTION AND REPLACEMENT 1. Do a general visual inspection of the spray shield installed at location 4 to find out if it has two slits and is installed correctly. Do a potable water system leakage test, repair any leaks, identify incorrectly manufactured spray shields and replace any incorrectly installed spray shields. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 25 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 26 Group 11, Configuration 2-3: PART 5 - FORWARD PASSENGER COMPARTMENT- POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION 1. Get access to the potable water system tubing in Section 41. 2. Remove three hose assemblies between location 6 and location 9. Move location 6 trunk line tee fitting. Install four new hose assemblies between location 6 and location 9. 3. Close access. Effects of this Revision on airplanes on which Original Issue, Revision 1 or Revision 2 was previously done: ActionConditionGroup None.Airplanes that have accomplished the Original Issue, Revision 1 or Revision 2 of this service bulletin. 1-10, 12, 13 Do PART 5 - FORWARD PASSENGER COMPARTMENT- POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION. Airplanes that have accomplished Revision 2 of this service bulletin. 11 The work in this service bulletin is done in the maintenance zone(s) given below. Group 1-2, 7, 9, 11, 14: Affected Maintenance Zones ZoneModel 117, 118, 119767-300 Group 3, 5, 8, 15: Affected Maintenance Zones ZoneModel 117, 118, 119767-200 Group 4, 12: Affected Maintenance Zones ZoneModel 117, 118, 119767-200, 767-300 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 26 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 27 Group 6, 10, 13: Affected Maintenance Zones ZoneModel 117, 118, 119767-400ER E. Compliance Federal Aviation Administration (FAA) Notice of Proposed Rule Making NPRM 2014-NM-059-AD, is related to this service bulletin. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configu- ration 1; Group 12-13: TABLE 1A: SECTION 41 - POTABLE WATER SYSTEM COUPLING INSPECTION AND REPLACE- MENT Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 24 months after the original is- sue date of this service bulletin. Do PART 1: FORWARD PASSENGER COMPART- MENT - POTABLE WA- TER SYSTEM COU- PLING - INSPECTION AND REPLACEMENT General Visual Inspec- tion, for plastic couplings, found at any coupling lo- cation 1 thru 6 and 9. (a) All Airplanes. --No more work is neces- sary for PART 1. CONDITION 1: NO PLAS- TIC COUPLING FOUND. -Within 24 months after the original is- sue date of this service bulletin. Replace plastic coupling with an equivalent metal coupling. CONDITION 2: ANY PLASTIC COUPLING FOUND. (a) Refer to APPENDIX A for applicable coupling locations for airplane groups. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 27 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 28 Group 14-15: TABLE 1B: SECTION 41 - POTABLE WATER SYSTEM COUPLING INSPECTION AND REPLACE- MENT Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 24 months after the Revision 3 date of this ser- vice bulletin. Do PART 1: FORWARD PASSENGER COMPART- MENT - POTABLE WA- TER SYSTEM COU- PLING - INSPECTION AND REPLACEMENT General Visual Inspec- tion, for plastic couplings, found at any coupling lo- cation 1 thru 6 and 9. (a) All Airplanes. --No more work is neces- sary for PART 1. CONDITION 1: NO PLAS- TIC COUPLING FOUND. -Within 24 months after the Revision 3 date of this ser- vice bulletin. Replace plastic coupling with an equivalent metal coupling. CONDITION 2: ANY PLASTIC COUPLING FOUND. (a) Refer to APPENDIX A for applicable coupling locations for airplane groups. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Group 9, Configuration 1: TABLE 2A: FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING INSPECTION AND RE- PLACEMENT Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 72 months after the original is- sue date of this service bulletin. Do PART 2: FORWARD GALLEY - POTABLE WATER SYSTEM COU- PLING - INSPECTION AND REPLACEMENT General Visual Inspec- tion, for plastic couplings, at coupling location 7. Airplanes, with potable wa- ter system coupling connec- tion to the forward galley at coupling location 7. --No more work is neces- sary for PART 2. CONDITION 3: NO PLAS- TIC COUPLING FOUND. -Within 72 months after the original is- sue date of this service bulletin. Replace plastic coupling with an equivalent metal coupling. CONDITION 4: ANY PLASTIC COUPLING FOUND. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 28 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 29 Group 10: TABLE 2B: FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING INSPECTION AND RE- PLACEMENT Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 72 months after the original is- sue date of this service bulletin. Do PART 2: FORWARD GALLEY - POTABLE WATER SYSTEM COU- PLING - INSPECTION AND REPLACEMENT General Visual Inspec- tion, for plastic couplings, at coupling location 8. Airplanes, with potable wa- ter system coupling connec- tion to the forward galley at coupling location 8. --No more work is neces- sary for PART 2. CONDITION 3: NO PLAS- TIC COUPLING FOUND. -Within 72 months after the original is- sue date of this service bulletin. Replace plastic coupling with an equivalent metal coupling. CONDITION 4: ANY PLASTIC COUPLING FOUND. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Group 1-3, Configuration 1; Group 4-8; Group 11, Configuration 1; Group 12-15: NOTE: Operators must do PART 1, before or at the same time as PART 3. Group 9, Configuration 1; Group 10: NOTE: Operators must do PART 1 and PART 2, before or at the same time as PART 3. Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configu- ration 1; Group 12-13: TABLE 3A: SECTION 41 POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 72 months after the original is- sue date of this service bulletin. Do PART 3: FORWARD PASSENGER COMPART- MENT - POTABLE WA- TER SYSTEM COU- PLING - SPRAY SHROUD INSTALLA- TION at coupling location 1 thru 9. (a) All Airplanes. (a) Refer to APPENDIX A for applicable coupling locations for airplane groups. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 29 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 30 Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Group 14-15: TABLE 3B: SECTION 41 POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 72 months after the Revision 3 date of this ser- vice bulletin. Do PART 3: FORWARD PASSENGER COMPART- MENT - POTABLE WA- TER SYSTEM COU- PLING - SPRAY SHROUD INSTALLA- TION at coupling location 1 thru 9. (a) All Airplanes. (a) Refer to APPENDIX A for applicable coupling locations for airplane groups. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Group 1-3, 9, 11, Configuration 2: TABLE 4: FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM - LOCATION 4 SPRAY SHIELD INSPECTION AND REPLACEMENT Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 72 months after the Revision 2 date of this ser- vice bulletin. Do PART 4 - FORWARD PASSENGER COMPART- MENT POTABLE WA- TER SYSTEM - LOCA- TION 4 SPRAY SHIELD INSPECTION AND RE- PLACEMENT General Visual Inspection. Airplanes that have accom- plished the Original Issue or Revision 1 of the service bulletin. --NoneCONDITION 5: SPRAY SHIELD HAS TWO SLITS AND IS INSTALLED COR- RECTLY. Before further flightRemove the existing spray shield and install it correctly in accordance with PART 4. CONDITION 6: SPRAY SHIELD HAS TWO SLITS, BUT IS INSTALLED IN- CORRECTLY. -Before further flightDo a Potable Water Sys- tem Leakage Test at loca- tion 4 and repair any leak. Identify the spray shield in accordance with PART 4. CONDITION 7: SPRAY SHIELD DOES NOT HAVE TWO SLITS, BUT IS IN- STALLED CORRECTLY. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 30 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 31 Group 1-3, 9, 11, Configuration 2: TABLE 4: FORWARD PASSENGER COMPARTMENT POTABLE WATER SYSTEM - LOCATION 4 SPRAY SHIELD INSPECTION AND REPLACEMENT Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Before further flightRemove the spray shield. Do a Potable Water Sys- tem Leakage Test and repair any leak. Install a new spray shield in accor- dance with PART 4. CONDITION 8: SPRAY SHIELD DOES NOT HAVE TWO SLITS AND IS IN- STALLED INCORRECTLY. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. Group 11, Configuration 2-3: TABLE 5: FORWARD PASSENGER COMPARTMENT- POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION Repeat Interval (Not to Exceed) Compliance TimeActionCondition -Within 72 months after the Revision 3 date of this ser- vice bulletin. Do PART 5: FORWARD PASSENGER COMPART- MENT- POTABLE WA- TER SYSTEM COU- PLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION. Airplanes that have accom- plished the Original Issue, Revision 1 or Revision 2 of this service bulletin. Do the required actions in accordance with Paragraph 3. Accomplishment Instructions. F. Approval This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable regulations and are FAA approved, as well as European Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on the airplane in its original Boeing delivery configuration or as modified by other approved Boeing changes. If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin. G. Manpower The table below shows an estimate of the task hours necessary to do this inspection and change for each airplane. This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator task hour data if necessary. The estimate does not include lost time. These are some examples of lost time: Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 31 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 32 • Time to adjust to the workplace • Time to schedule the work • Time to inspect the work • Time to find the tools. Group 1, Configuration 1; Group 14: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 1 0.300.301FIGURE 2 0.300.301FIGURE 6 ---FIGURE 31 (a) ---FIGURE 32 (a) ---FIGURE 36 (a) 0.501.002Close Access 1.503.002Test (b) 1.802.80TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 2, Configuration 1: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.500.501Open Access 0.300.301FIGURE 2 0.300.301FIGURE 6 ---FIGURE 32 (a) ---FIGURE 36 (a) 0.500.501Close Access 1.503.002Test (b) Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 32 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 33 Group 2, Configuration 1: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 1.601.60TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. Operators can use 3 manhours for 2 persons and an elapsed time of 1.50 hours, as an estimate for this test. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 3, Configuration 1: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 1 0.300.301FIGURE 5 0.300.301FIGURE 10 ---FIGURE 31 (a) ---FIGURE 35 (a) ---FIGURE 40 (a) 0.501.002Close Access 1.503.002Test (b) 1.802.80TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 33 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 34 Group 4, 15: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 1 0.200.201FIGURE 3 0.300.301FIGURE 7 ---FIGURE 31 (a) ---FIGURE 33 (a) ---FIGURE 37 (a) 0.501.002Close Access 1.503.002Test (b) 1.702.70TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 5: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 3 0.300.301FIGURE 7 0.200.201FIGURE 11 ---FIGURE 33 (a) ---FIGURE 37 (a) ---FIGURE 41 (a) 0.501.002Close Access 1.503.002Test (b) 1.702.70TOTAL FOR PART 1 (Inspection only) (c) Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 34 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 35 Group 5: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 6, 13: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 1 0.200.201FIGURE 3 0.500.501FIGURE 9 ---FIGURE 31 (a) ---FIGURE 33 (a) ---FIGURE 39 (a) 0.501.002Close Access 1.503.002Test (b) 1.902.90TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 35 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 36 Group 7: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 1 0.300.301FIGURE 4 0.300.301FIGURE 6 ---FIGURE 31 (a) ---FIGURE 34 (a) ---FIGURE 36 (a) 0.501.002Close Access 1.503.002Test (b) 1.802.80TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 8: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.500.501Open Access 0.300.301FIGURE 4 0.300.301FIGURE 6 ---FIGURE 34 (a) ---FIGURE 36 (a) 0.500.501Close Access 1.503.002Test (b) 1.601.60TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 36 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 37 Group 8: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. Operators can use 3 manhours for 2 persons and an elapsed time of 1.50 hours, as an estimate for this test. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 9, Configuration 1: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.750.751Open Access 0.300.301FIGURE 2 0.300.301FIGURE 8 ---FIGURE 32 (a) ---FIGURE 38 (a) 0.750.751Close Access 1.503.002Test (b) 2.302.30TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. Operators can use 3 manhours for 2 persons and an elapsed time of 1.50 hours, as an estimate for this test. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 10: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.651.302Open Access 0.200.201FIGURE 1 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 37 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 38 Group 10: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.200.201FIGURE 3 0.500.501FIGURE 9 0.200.201FIGURE 11 ---FIGURE 31 (a) ---FIGURE 33 (a) ---FIGURE 39 (a) ---FIGURE 41 (a) 0.651.302Close Access 1.503.002Test (b) 2.403.70TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 11, Configuration 1: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.751.502Open Access 0.200.201FIGURE 1 0.300.301FIGURE 2 0.300.301FIGURE 6 0.400.401FIGURE 12 ---FIGURE 31 (a) ---FIGURE 32 (a) ---FIGURE 36 (a) ---FIGURE 42 (a) 0.751.502Close Access Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 38 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 39 Group 11, Configuration 1: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 1.503.002Test (b) 2.704.20TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Group 12: PART 1 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 1 0.200.201FIGURE 3 0.300.301FIGURE 7 0.200.201FIGURE 11 ---FIGURE 31 (a) ---FIGURE 33 (a) ---FIGURE 37 (a) ---FIGURE 41 (a) 0.501.002Close Access 1.503.002Test (b) 1.902.90TOTAL FOR PART 1 (Inspection only) (c) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) The time to do the coupling replacement figures is not included in the total estimate given. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 39 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 40 Group 9, Configuration 1: PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access for in- spection 0.100.101FIGURE 13 6.2550.008Remove forward gal- ley (c) ---FIGURE 43 (a) 6.2550.008Install forward galley (c) 0.501.002Close Access 1.503.002Test (b) 1.102.10TOTAL FOR PART 2 (Inspection only) (d) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) Removal and replacement of the forward galley is only necessary if plastic couplings are replaced. The time to do those tasks is not included in the total estimate given. Boeing recommends that this work be done at the same time as PART 3 work, in the same Location. (d) The time to do the coupling replacement figure is not included in the total es- timate given. Group 10: PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access for in- spection 0.100.101FIGURE 14 6.2550.008Remove forward gal- ley (c) ---FIGURE 44 (a) 6.2550.008Install forward galley (c) Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 40 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 41 Group 10: PART 2 - FORWARD GALLEY - POTABLE WATER SYSTEM COUPLING - INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Close Access 1.503.002Test (b) 1.102.10TOTAL FOR PART 2 (Inspection only) (d) (a) Estimates are not given as the quantity of couplings to be replaced is variable. Operators can use 0.15 manhours, for one person, as an estimate for the time to replace one coupling. (b) The leak test of the potable water system is only necessary if plastic couplings are replaced. The time to do the leak test is not included in the total estimate given. (c) Removal and replacement of the forward galley is only necessary if plastic couplings are replaced. The time to do those tasks is not included in the total estimate given. Boeing recommends that this work be done at the same time as PART 3 work, in the same Location. (d) The time to do the coupling replacement figure is not included in the total es- timate given. Group 1, Configuration 1; Group 14: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 16 0.600.601FIGURE 20 0.51.002Close Access 2.953.95TOTAL FOR PART 3 Group 2, Configuration 1: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.500.501Open Access 0.150.151FIGURE 16 0.600.601FIGURE 20 0.500.501Close Access Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 41 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 42 Group 2, Configuration 1: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 1.751.75TOTAL FOR PART 3 Group 3, Configuration 1: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 19 0.600.601FIGURE 26 0.501.002Close Access 2.953.95TOTAL FOR PART 3 Group 4, 15: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 17 0.150.151FIGURE 21 0.150.151FIGURE 51 (a) 0.501.002Close Access 2.503.50TOTAL FOR PART 3 (a) FIGURE 51 is an optional alternative installation of the spray shield at location 5 to the installation of the spray shield at location 5 shown in FIGURE 21. The value is not included in the total for PART 3. Group 5: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.50.51Open Access Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 42 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 43 Group 5: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.150.151FIGURE 17 0.150.151FIGURE 21 0.150.151FIGURE 27 0.150.151FIGURE 51 (a) 0.50.51Close Access 1.451.45TOTAL FOR PART 3 (a) FIGURE 51 is an optional alternative installation of the spray shield at location 5 to the installation of the spray shield at location 5 shown in FIGURE 21. The value is not included in the total for PART 3. Group 6: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 17 1.201.201FIGURE 25 0.501.002Close Access 3.554.55TOTAL FOR PART 3 Group 7: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 18 0.600.601FIGURE 20 0.501.002Close Access 2.953.95TOTAL FOR PART 3 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 43 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 44 Group 8: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.100.101Open Access 0.150.151FIGURE 18 0.600.601FIGURE 20 0.100.101Close Access 0.950.95TOTAL FOR PART 3 Group 9, Configuration 1: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 6.2550.008Open Access (a) 0.150.151FIGURE 16 0.600.601FIGURE 22 1.801.801FIGURE 29 6.2550.008Close Access (a) 15.05102.55TOTAL FOR PART 3 (a) Includes time to remove or install the forward galley, if required to get access for the installation given in FIGURE 29. Group 10: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 6.2550.008Open Access (a) 1.201.201FIGURE 15 0.150.151FIGURE 17 1.201.201FIGURE 23 0.150.151FIGURE 27 1.801.801FIGURE 30 6.2550.008Close Access (a) 17.00104.50TOTAL FOR PART 3 (a) Includes time to remove or install the forward galley, if required to get access for the installation given in FIGURE 30. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 44 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 45 Group 11, Configuration 1: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION AND LOCATION 9 REMOVAL Elapsed HoursTask HoursNumber of PersonsTask 0.751.502Open Access 1.201.201FIGURE 15 0.150.151FIGURE 16 0.600.601FIGURE 20 5.0010.002FIGURE 28 0.751.502Close Access 8.4514.95TOTAL FOR PART 3 Group 12: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 17 0.150.151FIGURE 21 0.150.151FIGURE 27 0.150.151FIGURE 51 (a) 0.501.002Close Access 2.653.65TOTAL FOR PART 3 (a) FIGURE 51 is an optional alternative installation of the spray shield at location 5 to the installation of the spray shield at location 5 shown in FIGURE 21. The value is not included in the total for PART 3. Group 13: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 1.201.201FIGURE 15 0.150.151FIGURE 17 1.201.201FIGURE 24 0.501.002Close Access Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 45 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 46 Group 13: PART 3 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 3.554.55TOTAL FOR PART 3 Group 1-3, 9, 11, Configuration 2: PART 4 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 4 SPRAY SHIELD INSPECTION AND REPLACEMENT Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 0.200.201FIGURE 45 0.250.251FIGURE 46 (a) 0.150.151FIGURE 47 (b) 0.150.151FIGURE 48 (b) 0.150.151FIGURE 49 (c) 0.150.151FIGURE 50 (c) 0.100.101Test (d) 0.501.002Close Access (e)(e)TOTAL FOR PART 4 (a) This Task is for Condition 7 airplanes only. (b) This Task is for Condition 8 only. (c) This Task is for Condition 6 airplanes only. (d) This Task is for Conditions 7 and 8 airplanes only. (e) The total task hours and elapsed hours are not given as the work necessary is variable. Group 11, Configuration 2-3: PART 5 - FORWARD PASSENGER COMPARTMENT - POTABLE WATER SYSTEM COUPLING - LOCATION 6 AND 9 SPRAY SHROUD INSTALLATION Elapsed HoursTask HoursNumber of PersonsTask 0.501.002Open Access 5.0010.002FIGURE 28 0.501.002Test 1.503.002Close Access 7.5015.00TOTAL FOR PART 5 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 46 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 47 H. Weight and Balance Changes Group 11: Change in Moment (Pound-Inches) Change in Weight (Pounds)Airplane +318.6+1.0767-300 Group 1-10, 12-15: None. I. Electrical Load Data Not changed. J. References 1. Existing Data: a. Engineering Change Memo PRR B12901-113S b. Boeing Service Related Problem (SRP) 767-SRP-38-0063, 767-SRP-38-0074 c. Federal Aviation Administration (FAA) Notice of Proposed Rule Making (NPRM) 2014-NM-059-AD d. Service Bulletin Index D624T001 e. Standard Overhaul Practices Manual (SOPM) 20-50-01, 20-50-06, 20-50-10 f. 767 Aircraft Maintenance Manual (AMM) 12-14-01, 24-22-00, 25-31-01, 38-10-00, 53-01-01 g. 767 Fleet Team Digest (FTD) 38-12001 h. 767 Maintenance Planning Data (MPD) Appendix A 2. Data Supplied with this Service Bulletin: None. 3. Installation Drawings Used in the Preparation of this Service Bulletin: TitleDrawing Number PLUMBING AND PROVISIONS INSTL - SECT 41, POTABLE WATER SYSTEM 417T2241 PLUMBING AND PROVISIONS INSTL - SECT 41, POTABLE WATER SYSTEM 417T2441 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 47 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 48 These drawings were used to prepare this service bulletin. These drawings are not necessary to make the specified changes, and are not supplied with this service bulletin. These drawings may not be applicable to all airplane configurations or operators. K. Publications Affected 1. Publications: Chapter-SectionPublication 30-71, 38-11, 38-31767 Illustrated Parts Catalog 2. Damage Tolerance Based Structural Inspections: Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue Critical Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the Maintenance Program. This service bulletin does not affect FCS, therefore DTIs are not necessary. L. Interchangeability and Intermixability of Parts Refer to Paragraph 2.C., Parts Necessary for Each Airplane, for interchangeability and intermixability information. M. Software Accomplishment Summary Not affected. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 48 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 49 2. MATERIAL INFORMATION A. Material - Price and Availability Boeing can supply the kits shown in Paragraph 2.C., Parts Necessary for Each Airplane. Operators are encouraged to share schedule requirements with Boeing for incorporation of the service bulletin. The kits are subject to the terms and conditions of the Boeing standard purchase order acknowledgment. Prices are in United States Dollars. Terms: Net 30 days. Reference this service bulletin and submit your purchase order by one of these methods: 1. Order on-line via ATA Spec 2000 or The Boeing PART Page 2. Fax to (206) 662-7145 Group 1, Configuration 1: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,802.00203901/24/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-1 (a) 107/09/14 102/25/14 $243.002001310/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-14 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 2, Configuration 1: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $2,727.00203Contact Boeing Spares for availability. TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-2 (a) Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 49 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 50 Group 2, Configuration 1: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $137.00200210/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-15 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 3, Configuration 1: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,945.00203201/24/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-3 (a) $243.002001310/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-14 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 50 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 51 Group 4: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,795.00203401/24/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-4 (a) 105/08/14 $228.00200501/31/14TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-20 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 5: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $2,845.00203Contact Boeing Spares for availability. TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-5 (a) $137.00200210/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-15 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 51 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 52 Group 6: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $8,888.00203201/24/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-6 (a) $261.00200110/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-19 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 7: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,801.00203201/24/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-7 (a) $243.002001310/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-14 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 52 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 53 Group 8: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $2,727.00203Contact Boeing Spares for availability. TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-8 (a) $137.00200210/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-15 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 9, Configuration 1: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $4,376.00203204/04/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-9 (a) $185.00200210/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-16 (b) (a) Applicable to PART 3. (b) Applicable to PART 1 and PART 2. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 53 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 54 Group 10: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $5,049.00203105/08/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-10 (a) $291.00200101/31/14TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-17 (b) (a) Applicable to PART 3. (b) Applicable to PART 1 and PART 2. Group 11, Configuration 1: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,986.00203Contact Boeing Spares for availability. TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-11 (a) $309.00200Contact Boeing Spares for availability. POTABLE WATER SYSTEM PLASTIC COUPLING - RE- PLACEMENT 015T1891-18 (b) $1,754.00298504/08/2016SUPPLEMENTAL KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-23 (a) (a) Applicable to PART 3. (b) Applicable to PART 1. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 54 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 55 Group 11, Configuration 2-3: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $1,754.00298504/08/2016SUPPLEMENTAL KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-23 (a) (a) Applicable to PART 5. Group 12: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $8,773.00203201/24/14TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-12 (a) $243.002001310/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-14 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 55 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 56 Group 13: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $8,598.00203Contact Boeing Spares for availability. TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-13 (a) $261.00200110/30/13TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-19 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 14: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,802.002032TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-1 (a) $243.002002TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-14 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 56 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 57 Group 15: REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION Unit Price as of the Revision 3 date of this Ser- vice Bulletin (US Dollars) ROLT as of the Revision 3 date of this Service Bul- letin (Calendar Days) QTYDateNameKit Number $3,795.002033TOP KIT - POTABLE WATER SYSTEM COUPLING - SPRAY SHROUD RETROFIT 015T1891-4 (a) $228.002003TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT 015T1891-20 (b) (a) Applicable to PART 3. (b) Applicable to PART 1. Group 1-3, 9, 11, Configuration 2: None. Operators are encouraged to complete the survey provided in APPENDIX E of this service bulletin to help Boeing predict the quantity and timing of the Boeing Supplied Kits/Parts. B. Industry Support Information Boeing warranty remedies are available for 767 airplanes in warranty as of July 12, 2012. For inspection labor task hour reimbursement for airplanes in warranty as of that date, send a warranty claim to BCA Contracts - Warranty. If the condition described in this service bulletin is found during the inspection for airplanes in warranty as of that date and additional task hours and kits are required, send a warranty claim to BCA Contracts - Warranty. Please refer to this service bulletin number and reference the airplane variable number in your purchase order. The warranty remedies will expire eight years from the original issue date of this service bulletin. C. Parts Necessary for Each Airplane 1. Kits/Parts: To get the kits/parts shown below, refer to Paragraph 2.A., Material - Price and Availability. NOTE: One top kit, P/N 015T1891-1 thru -13 as applicable, is necessary for the work in PART 3 of this service bulletin, for each airplane and the item shown in Paragraph 2.C.2., Parts and Materials Supplied by the Operator, if applicable. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 57 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 58 NOTE: One Top Kit, 015T1891-14 thru -20 as applicable, is necessary for replacement work in PART 1 and PART 2 of this service bulletin. These top kits include parts necessary to replace all inspected couplings at each location, in each airplane. As an option, operators can choose to purchase couplings on an individual basis to agree with their inspection results. Refer to Paragraph 2.C.2., Parts and Materials Supplied by the Operator. Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 12-15: PART 1 AND 2 OPTIONAL PLASTIC COUPLING REPLACEMENT KITS Kit 015T1891 NotesNameQTYNew Part Number -20-19-18-17-16-15-14 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT ......-015T1891-14 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT .....-.015T1891-15 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT ....-..015T1891-16 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT ...-...015T1891-17 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT ..-....015T1891-18 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT .-.....015T1891-19 TOP KIT - POTABLE WATER SYSTEM PLASTIC COUPLING - REPLACEMENT -......015T1891-20 (a) (b) (c) (d) (e) METAL COUPLING124442214C33-08 (a) (b) (c) (d) (f) METAL COUPLING333311314C33-10 (a) (b) (c) (d) (g) METAL COUPLING345443314C33-12 (a) Discard the existing part. (b) This part used in production. Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 58 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 59 Group 1-3, Configuration 1; Group 4-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 12-15: PART 1 AND 2 OPTIONAL PLASTIC COUPLING REPLACEMENT KITS Kit 015T1891 NotesNameQTYNew Part Number -20-19-18-17-16-15-14 (c) You cannot use the existing part to replace the new part. (d) The quantity of parts given is sufficient to replace all couplings. (e) Replaces plastic coupling P/N CA62505-56BL or CA62005-56BL. (f) Replaces plastic coupling P/N CA62506-56BL or CA62006-56BL. (g) Replaces plastic coupling P/N CA62507-56BL or CA62007-56BL. Group 1-3, Configuration 1; Group 4-6, 14-15: PART 3: SPRAY SHROUD RETROFIT KITS Kit 015T1891 NotesNameQTYNew Part Number -6-5-4-3-2-1 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT .....-015T1891-1 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT ....-.015T1891-2 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT ...-..015T1891-3 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT ..-...015T1891-4 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT .-....015T1891-5 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT -.....015T1891-6 SPRAY SHIELD111...417T2080-7 SPRAY SHIELD1..111417T2080-9 SPRAY SHIELD111...417T2080-10 (c)SPRAY SHIELD...111417T2080-11 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 59 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT ### Page 60 Group 1-3, Configuration 1; Group 4-6, 14-15: PART 3: SPRAY SHROUD RETROFIT KITS Kit 015T1891 NotesNameQTYNew Part Number -6-5-4-3-2-1 SHROUD, WATERLINE1.11.177000-910-034 NUT6.4626BACN10YR3CD SCREW1.11.1BACS12GU3K13 SCREW4.2424BACS12GU3K16 SCREW1.11.1BACS12GU3K21 (b)STRAP401030401040BACS38K1 STRAP644444BACS38K7 SHROUD1.11.1BOE2225-0002 SHROUD.1....BOE2271-0002 SHROUD3.12.1BOE2271-0003 SPACER2.22.2NAS42DD6-20FC SPACER1.11.1NAS42DD6-41FC SPACER2..222NAS42DD6-6FC (a)CLAMP1.11.1NMC1005-4 (a)CLAMP8.4848NMC1005-5 (a)CLAMP3.33.3NMC1005-6 (a) Discard the existing part. (b) There are more parts than are necessary. (c) Make sure the spray shield has been made correctly, as shown in APPENDIX D. Group 7-8; Group 9, Configuration 1; Group 10; Group 11, Configuration 1; Group 13: PART 3: SPRAY SHROUD RETROFIT KITS Kit 015T1891 NotesNameQTYNew Part Number -13-11-10-9-8-7 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT .....-015T1891-7 TOP KIT - POTABLE WATER SYS- TEM COUPLING - SPRAY SHROUD RETROFIT ....-.015T1891-8 Export Controlled ECCN: 9E991 - BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. Original Issue: November 12, 2013 767-38A0073Revision 3: September 08, 2016 60 of 251 BOEING SERVICE BULLETIN 767-38A0073 ALERTALERT The text continues at https://openairdocs.org/service-documents/boeing/767-38a0073/file/b2e19940ffa3.md?from=61 --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain, except the copies of manufacturers’ service documents, which belong to their rights holders.