# Boeing Service Bulletin 747-31-2377: No revision named - Rights: © The Boeing Company. Filed by the FAA in regulations.gov docket FAA-2009-0454; AD 2010-14-08 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication. - Document: [Boeing Service Bulletin 747-31-2377](https://openairdocs.org/service-documents/boeing/sb-747-31-2377.md) - Title as filed: Boeing Service Bulletin (4) - Pages: 23 - PDF: https://openairdocs.org/files/sha256/08/de/08de2da8992e47b33bd6ee17239117c5a84255c5b944a9117a6a696edfedd7fa - Page: https://openairdocs.org/service-documents/boeing/sb-747-31-2377/file/08de2da8992e ## Text Each page's text from the PDF; open the PDF at a page with #page=N. ### Page 1 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 1 of 23 Commercial Airplane Group 747 Service Bulletin Number: 747-31-2377 Date: September 05, 2006 ATA System: 3161 SUBJECT: INDICATING/RECORDING SYSTEMS - Integrated Display System - Software Change (PW Engines) BOEING PROPRIETARY, CONFIDENTIAL, AND/OR TRADE SECRET Copyright © 2006 The Boeing Company Unpublished Work - All Rights Reserved Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable subject matter. Boeing also claims copyright in this document as a compilation and/or collective work. This document includes proprietary information owned by The Boeing Company and/or one or more third parties. Treatment of the document and the information it contains is governed by contract with Boeing. For more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124. Boeing, 707, 717, 727, 737, 747, 757, 767, 777, BBJ, BOEING BUSINESS JET, DC-8, DC-9, DC-10, MD-10, MD-11, MD-80, MD-90, the Boeing logo and the Boeing livery are among the trademarks owned by Boeing or its subsidiaries. No intellectual property license (express or implied) is granted in connection with this document or otherwise. ### Page 2 BLANK PAGE September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 2 of 23 BOEING SERVICE BULLETIN 747-31-2377 BLANK PAGE ### Page 3 Table of Contents September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 3 of 23 BOEING SERVICE BULLETIN 747-31-2377 Table of Contents Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1. PLANNING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 A. Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1. Airplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2. Spares Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 B. Concurrent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 C. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 D. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 E. Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 F. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 G. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 H. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 I. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 J. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2. Data supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . 15 3. Installation Drawings Used in the Preparation of this Service Bulletin: . . . . . . . . . . 15 K. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 L. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 15 2. MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 A. Material - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 B. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 C. Parts Necessary For Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . 17 3. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 4. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 D. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 E. Special Tooling - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 F. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 18 3. ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 A. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 B. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 FIGURE 1: IDS SOFTWARE INSTALLATION, Group 1: Configuration 1 . . . . . . . . . . . . . . . . 21 FIGURE 2: IDS SOFTWARE INSTALLATION, Group 1: Configuration 2 . . . . . . . . . . . . . . . . 22 FIGURE 3: IDS SOFTWARE INSTALLATION, Group 1: Configuration 3 . . . . . . . . . . . . . . . . 23 ### Page 4 Table of Contents September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 4 of 23 BOEING SERVICE BULLETIN 747-31-2377 BLANK PAGE ### Page 5 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 5 of 23 Commercial Airplane Group 747 Service Bulletin Number: 747-31-2377 Summary Date: September 05, 2006 ATA System: 3161 SUBJECT: INDICATING/RECORDING SYSTEMS - Integrated Display System - Software Change (PW Engines) CONCURRENT REQUIREMENTS None. BACKGROUND This service bulletin gives instructions to install new integrated display system (IDS) software PW-506 to support SFAR88 certification compliance, the Special Freighter modification program, the Nitrogen Generation System (NGS), and the Horizontal Stabilizer Tank (HST) fuel pump auto-shutoff system. The IDS-506 software provides new or changed Engine Indication and Crew Alerting System (EICAS) messages as given below: 1. Two new Status level messages are added to support SFAR 88 certification compliance for the pump uncommanded-on system. The message will be annunciated when either one of the fuel pump relays remains energized after the pump is selected off. 2. Ten new Status level messages are added and forty eight messages are changed to accommodate the Cargo Smoke Detection System (CSDS) changes required for the Special Freighter modification program. 3. For aircraft converted in the Special Freighter program: The freighter DOOR synoptic has been changed to inhibit the nose cargo door and add the left upper deck door. The escape slide annunciations are changed to accommodate the active doors. The freighter ECS synoptic is changed to delete the crew rest temperature indication. 4. New Status level messages are provided to indicate a degraded nitrogen generation system and an inoperative nitrogen generation system. 5. New Status level messages are provided for the HST fuel pressure switches to indicate a pressure switch stuck in the high pressure state. The pressure switches must operate correctly for the auto-shutoff system to operate correctly. 6. Message logic is changed to correct Autostart nuisance messages. The software is changed to correct an intermittent problem where the wrong EICAS message may be displayed on the auto-snapshot maintenance page. The intermittent problem occurs only on the display; printed or downlinked reports are not affected. ### Page 6 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 6 of 23 There are no changes made for Electronic Flight Instrument System (EFIS) displays. Refer to Boeing Service Letter 747-SL-31-087 for added features and changes to the EICAS message list. The incorporation of this service bulletin will provide an alternative method of compliance (AMOC) to paragraph (a) of AD 2001-12-21, paragraph (a) of AD 2001-21-07, paragraph (c) of AD 2002-19-52, paragraph (a) of AD 2002-24-52; paragraph (a)(2)(ii) of AD 2000-12-21, paragraph (d)(1) of AD 2004-10-05, paragraph (d)(1) AD 96-07-09, paragraph (b)(1) AD 91-13-10R1; and paragraph E. of AD 90-09-06. No additional AMOC approval for AD 2002-24-51 is required since paragraph (a) of AD 2002-24-52 explicitly replaces the requirements of paragraph (d) of AD 2002-24-51. ACTION (PRR 81831-55) For airplanes with only Cathode Ray Tube (CRT) Integrated Display Units (IDUs), install new IDS software using diskette set 685-2265-506 in each of the six CRT IDUs and each of the three EFIS/EICAS Interface Units (EIUs). For airplanes with only Liquid Crystal Display (LCD) IDUs, install new IDS software using diskette set 685-2265-506 in each of the three EIUs, and diskette set 831-6546-506 in each of the six LCD IDUs. For airplanes with a mix of CRT and LCD IDUs, install new IDS software using diskette set 685-2265-506 in each CRT IDU and each of the three EIUs, and diskette set 831-6546-506 in each LCD IDU. EFFECTIVITY All 747-400/400F airplanes with PW engines. Refer to Service Bulletin Paragraph 1.A.1 for effectivity. COMPLIANCE Federal Aviation Administration (FAA) Airworthiness Directives 90-09-06, 91-13-10R1, 96-07-09, 2000-12-21, 2001-12-21, 2001-21-07, 2002-19-52, 2002-24-52, and 2004-10-05 are related to this service bulletin. INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are available for airplanes in warranty as of December 6, 2005. Please refer to Paragraph 2.B., Industry Support Information. MANPOWER MATERIAL INFORMATION Operator Supplied Software. Refer to Paragraph 2.A., Material - Price and Availability. Total Task Hours Elapsed Hours 2.0 2.0 ### Page 7 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 7 of 23 BOEING SERVICE BULLETIN 747-31-2377 THREE EFIS/EICAS INTERFACE UNITS INTEGRATED DISPLAY UNITS AND INSTALL NEW SOFTWARE IN SIX U42489FWD ### Page 8 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 8 of 23 BOEING SERVICE BULLETIN 747-31-2377 BLANK PAGE ### Page 9 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 9 of 23 Commercial Airplane Group 747 Service Bulletin Number: 747-31-2377 Date: September 05, 2006 ATA System: 3161 SUBJECT: INDICATING/RECORDING SYSTEMS - Integrated Display System - Software Change (PW Engines) 1. PLANNING INFORMATION A. Effectivity 1. Airplanes Refer to Service Bulletin Index Document D6-30300 Part 3 for Airplane Variable Number, Line Number, and Serial Number data. This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to PRR 81831-55 for data about this change. Airplane models: 747-400 747-400F IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER AIR ATLANTA ICELANDIC (AID) 1 RT515 AIR CHINA (BEJ) 1 RM341 RM811–RM813 RT031–RT035 RT878–RT880 AIR CHINA CARGO (CGC) 1 RL501 RT101 RT103 AIR INDIA (AIN) 1 RT102 RT506–RT507 RT509 RU001–RU006 GROUP CONFIGURATION DESCRIPTION 1 - All 747-400/400F airplanes with PW engines. 1 Airplanes with all CRT display units. 2 Airplanes with all LCD display units. 3 Airplanes with mixed CRT and LCD display units. ### Page 10 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 10 of 23 BOEING SERVICE BULLETIN 747-31-2377 BOEING AIRCRAFT HOLDING CO. (BHC) 1 RT631–RT632 RT876 CATHAY PACIFIC AIRWAYS (CAT) 1 RT508 RT511–RT512 RT514 CHINA AIRLINES (CHI) 1 RM021–RM024 RT633–RT634 RT636–RT640 CHINA SOUTHERN AIRLINES (GUN) 1 RL751–RL752 CORSAIR (COR) 1 RT613–RT614 RT616 RT618–RT619 RT621 DUBAI AIR WING (DAW) 1 RM167–RM168 EAGLE AVIATION (EAE) 1 RT602 RT606 RT620 EL AL ISRAEL AIRLINES (ELA) 1 RM091 RT517 RU081–RU083 EXPORT RESTRICTED AIRPLANES (YWV) 1 RM852 RR855 KINGDOM HOLDING COMPANY (KBA) 1 RT877 KOREAN AIR (KAL) 1 RL451–RL455 RM011–RM013 RM871–RM880 RR861–RR862 RT061 RT571–RT588 RT590 RT811–RT814 MALAYSIA AIRLINES (MAS) 1 RL491 RM036–RM040 RM366–RM367 RT743–RT750 RU016–RU017 MARTINAIR HOLLAND (MTH) 1 RT501 NORTHWEST AIRLINES (NWA) 1 RM241–RM246 RT401–RT410 SIACARGO (SIT) 1 RL431–RL436 SINGAPORE AIRLINES (SIA) 1 RM041–RM045 RM851 RM853–RM855 RR851–RR854 RR856 RT502–RT505 RT510 RT513 RT516 RT518–RT530 RT831–RT835 RT837 ### Page 11 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 11 of 23 BOEING SERVICE BULLETIN 747-31-2377 UNITED AIRLINES (UAL) 1 RM166 RM169–RM177 RT411 RT601 RT603–RT605 RT607–RT612 RT615 RT617 RT622–RT630 WELLS FARGO (FSB) 1 RT412 IDENTIFICATION BY VARIABLE NUMBER Variable Group RL431–RL436 1 RL451–RL455 1 RL491 1 RL501 1 RL751–RL752 1 RM011–RM013 1 RM021–RM024 1 RM036–RM045 1 RM091 1 RM166–RM177 1 RM241–RM246 1 RM341 1 RM366–RM367 1 RM811–RM813 1 RM851–RM855 1 RM871–RM880 1 RR851–RR856 1 RR861–RR862 1 RT031–RT035 1 RT061 1 RT101–RT103 1 RT401–RT412 1 RT501–RT530 1 RT571–RT590 1 RT601–RT640 1 RT743–RT750 1 RT811–RT814 1 RT831–RT837 1 RT876–RT880 1 ### Page 12 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 12 of 23 BOEING SERVICE BULLETIN 747-31-2377 2. Spares Affected None. B. Concurrent Requirements None. C. Reason This service bulletin gives instructions to install new Integrated Display System (IDS) software PW-506 to support SFAR88 certification compliance, the Special Freighter modification program, the Nitrogen Generation System (NGS), and the Horizontal Stabilizer Tank (HST) fuel pump auto-shutoff system. The IDS-506 software provides new or changed Engine Indication and Crew Alerting System (EICAS) messages as given below: 1. Two new Status level messages are added to support SFAR 88 certification compliance for the pump uncommanded-on system. The message will be annunciated when either one of the fuel pump relays remains energized after the pump is selected off. 2. Ten new Status level messages are added and forty eight messages are changed to accommodate the Cargo Smoke Detection System (CSDS) changes required for the Special Freighter modification program. 3. For aircraft converted in the Special Freighter program: The freighter DOOR synoptic has been changed to inhibit the nose cargo door and add the left upper deck door. The escape slide annunciations are changed to accommodate the active doors. The freighter ECS synoptic is changed to delete the crew rest temperature indication. 4. New Status level messages are provided to indicate a degraded nitrogen generation system and an inoperative nitrogen generation system. 5. New Status level messages are provided for the HST fuel pressure switches to indicate a pressure switch stuck in the high pressure state. The pressure switches must operate correctly for the auto-shutoff system to operate correctly. 6. Message logic is changed to correct Autostart nuisance messages. The software is changed to correct an intermittent problem where the wrong EICAS message may be displayed on the auto-snapshot maintenance page. The intermittent problem occurs only on the display; printed or downlinked reports are not affected. There are no changes made for Electronic Flight Instrument System (EFIS) displays. RU001–RU006 1 RU016–RU017 1 RU081–RU083 1 Variable Group ### Page 13 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 13 of 23 Refer to Boeing Service Letter 747-SL-31-087 for added features and changes to the EICAS message list. The incorporation of this service bulletin will provide an alternative method of compliance (AMOC) to paragraph (a) of AD 2001-12-21, paragraph (a) of AD 2001-21-07, paragraph (c) of AD 2002-19-52, paragraph (a) of AD 2002-24-52; paragraph (a)(2)(ii) of AD 2000-12-21, paragraph (d)(1) of AD 2004-10-05, paragraph (d)(1) AD 96-07-09, paragraph (b)(1) AD 91-13-10R1; and paragraph E. of AD 90-09-06. No additional AMOC approval for AD 2002-24-51 is required since paragraph (a) of AD 2002-24-52 explicitly replaces the requirements of paragraph (d) of AD 2002-24-51. D. Description Group 1, Configuration 1: Install new IDS software using diskette set 685-2265-506 in each of the six CRT IDUs and each of the three EFIS/EICAS Interface Units (EIUs). Group 1, Configuration 2: Install new IDS software using diskette set 685-2265-506 in each of the three EIUs, and diskette set 831-6546-506 in each of the six LCD IDUs. Group 1, Configuration 3: Install new IDS software using diskette set 685-2265-506 in each CRT IDU and each of the three EIUs, and diskette set 831-6546-506 in each LCD IDU. E. Compliance Federal Aviation Administration (FAA) Airworthiness Directives 90-09-06, 91-13-10R1, 96-07-09, 2000-12-21, 2001-12-21, 2001-21-07, 2002-19-52, 2002-24-52, and 2004-10-05 are related to this service bulletin. F. Approval This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable regulations and are FAA approved, as well as European Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/ JAA approved airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on the airplane in its original Boeing delivery configuration or as modified by other approved Boeing changes. If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin. ### Page 14 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 14 of 23 This service bulletin has been approved by the FAA. In addition, the Manager of the FAA Seattle Aircraft Certification Office approves the action (i.e. inspection or modification) defined in this service bulletin as an alternative method of compliance to the requirements of paragraph (a) of AD 2001-12-21, paragraph (a) of AD 2001-21-07, paragraph (c) of AD 2002-19-52, paragraph (a) of AD 2002-24-52 for the no alternate fuel system program pin selected configuration of IDS-506; paragraph (a)(2)(ii) of AD 2000-12-21 for Thrust Reversers; paragraph (d)(1) of AD 2004-10-05 for overspeed and stall warning; paragraph (d)(1) AD 96-07-09 for fuel filter bypass; paragraph (b)(1) AD 91-13- 10R1 engine control system status; and paragraph E. of AD 90-09-06 for cargo door latching and status indication. The "Certificate Limitations" contained in FAA Letter 140S-06-112 must be substituted in place of the "Certificate Limitations" contained in paragraph (a) of AD 2002-24-52 when complying with the requirements of that AD paragraph. All other requirements of that AD, including compliance times, remains in force. No additional AMOC approval for AD 2002-24-51 is required since paragraph (a) of AD 2002-24-52 explicitly replaces the requirements of paragraph (d) of AD 2002-24- 51. All provisions of AD 90-09-06, AD 91-13-10R1, AD 96-07-09, AD 2000-12-21, AD 2001-12-21, AD 2001-21-07, AD 2002-19-52, AD 2002-24-52, and AD 2004-10-05 that are not specifically referenced in the above statement remain fully applicable and must be complied with. G. Manpower The table below shows an estimate of the task-hours necessary to do this change for each airplane. This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator task-hour data if necessary. The estimate does not include lost time. These are some examples of lost time: — Time to adjust to the workplace — Time to schedule the work — Time to examine the work — Time to cure the materials — Time to make the parts — Time to find the tools. H. Weight and Balance Changes None. I. Electrical Load Data Not changed. J. References 1. Existing Data: a. Engineering Change Memo PRR 81831-55 b. 747-400 Aircraft Maintenance Manual (AMM) 31-61-10 Task Number of Persons Task-Hours Elapsed Hours Software Installation 11 . 9 1 . 9 Test 1 0.1 0.1 TOTAL FOR EACH AIRPLANE 2.0 2.0 ### Page 15 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 15 of 23 c. Boeing Service Letter 747-SL-31-087 d. Rockwell-Collins Service Bulletin IDS-7000-31-52 NOTE: The supplier was told to send copies of the service bulletin to each operator. e. Federal Aviation Administration (FAA) Airworthiness Directive 90-09-06 f. Federal Aviation Administration (FAA) Airworthiness Directive 91-13-10 g. Federal Aviation Administration (FAA) Airworthiness Directive 96-07-09 h. Federal Aviation Administration (FAA) Airworthiness Directive 2000-12-21 i. Federal Aviation Administration (FAA) Airworthiness Directive 2001-12-21 j. Federal Aviation Administration (FAA) Airworthiness Directive 2001-21-07 k. Federal Aviation Administration (FAA) Airworthiness Directive 2002-19-52 l. Federal Aviation Administration (FAA) Airworthiness Directive 2002-24-51 m. Federal Aviation Administration (FAA) Airworthiness Directive 2002-24-52 n. Federal Aviation Administration (FAA) Airworthiness Directive 2004-10-05 o. Federal Aviation Administration (FAA) Letter 140S-06-112 2. Data supplied with this Service Bulletin: None. 3. Installation Drawings Used in the Preparation of this Service Bulletin: None. K. Publications Affected L. Interchangeability and In termixability of Parts Refer to Paragraph 2.C., Parts Necessary For Each Airplane, for interchangeability and intermixability information. Publication Chapter-Section 747 Illustrated Parts Catalog 31-61 ### Page 16 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 16 of 23 BOEING SERVICE BULLETIN 747-31-2377 BLANK PAGE ### Page 17 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 17 of 23 BOEING SERVICE BULLETIN 747-31-2377 2. MATERIAL INFORMATION A. Material - Price and Availability The operator can supply the software shown in Paragraph 2.C., Parts Necessary For Each Airplane. As an alternative, operators can purchase the software from Boeing Spares. This service bulletin does not show the Boeing price and supply data. B. Industry Support Information Boeing warranty remedies are available for 747 airplanes in warranty as of December 6, 2005. For task hour reimbursement for airplanes in warranty as of that date, send a warranty claim to Boeing Commercial Airplanes Group - Warranties. The parts for airplanes in warranty as of that date will be supplied at no charge. Send a purchase order for the parts to Boeing Spares. Please refer to this service bulletin number and reference the airplane variable numbers in your purchase order. C. Parts Necessary For Each Airplane 1. Kits/Parts: None. 2. Parts and Materials Supplied by the Operator: a. Group 1, Configuration 1: b. Group 1, Configuration 2; Group 1, Configuration 3: Part Number / Specification QTY Name Existing Part Number Notes 685-2265-506 1 Diskette Set, IDS Software 685-2265-505, or 685-2265-504, or earlier. (a) (b) (c) (a) 685-2265-506 contains: CRT IDU Software P/N 3165-COL-DP5-06 EIU Software P/N 3164-COL-EP5-06 (b) Rockwell Collins, Inc. 4V792, Air Transport Systems, 400 Collins Rd. N.E., Cedar Rapids, IA 52498. Refer to Collins Service Bulletin IDS-7000-31-52 (c) This part is used in production. Part Number / Specification QTY Name Existing Part Number Notes 685-2265-506 1 Diskette Set, IDS Software 685-2265-505, or 685-2265-504, or earlier. (a) (c) (d) 831-6546-506 1 Diskette Set, IDS Software 831-6546-505, or 831-6546-504, or earlier. (b) (c) (d) (a) 685-2265-506 contains: CRT IDU Software P/N 3165-COL-DP5-06 EIU Software P/N 3164-COL-EP5-06 ### Page 18 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 18 of 23 BOEING SERVICE BULLETIN 747-31-2377 3. Parts Modified and Reidentified: None. 4. Parts Removed and Not Replaced: None. D. Parts Necessary to Change Spares None. E. Special Tooling - Price and Availability None. F. Special Tooling Necessary to do this Service Bulletin No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance and overhaul tools in the manuals given in Paragraph 1.J., References, can be necessary. Examine operator tool supply to make sure all necessary tools are available. (b) 831-6546-506 Contains: LCD IDU Software P/N 3179-COL-DL5-06 (c) Rockwell Collins, Inc. 4V792, Air Transport Systems, 400 Collins Rd. N.E., Cedar Rapids, IA 52498. Refer to Collins Service Bulletin IDS-7000-31-52 (d) This part is used in production. Part Number / Specification QTY Name Existing Part Number Notes ### Page 19 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 19 of 23 BOEING SERVICE BULLETIN 747-31-2377 3. ACCOMPLISHMENT INSTRUCTIONS A. GENERAL INFORMATION CAUTION: KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL, METAL PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE DAMAGE TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR OTHER ELECTRICAL DAMAGE. NOTE: 1. Manual titles are referred to by acronyms. Refer to Paragraph 1.J., References, for definition of the acronyms. 2. Obey all of the warnings and cautions given in the specified manual sections. 3. These work instructions refer to procedures included on other Boeing documents. When the words "refer to" are used and the operator has an accepted alternative procedure, the accepted alternative procedure can be used. When the words "as given in" are included in the instruction, the procedure in the Boeing document must be used. B. WORK INSTRUCTIONS 1. Group 1, Configuration 1: Install new IDS software as given in Figure 1. NOTE: IDS software is on-board loadable and requires the installation of Integrated Display Unit (IDU) part number 622-8588-105 (CRT) and EFIS/EICAS Interface Unit (EIU) part number 622-8589-104 or 622-8589-105. It is not compatible with any previous IDU or EIU version. 2. Group 1, Configuration 2: Install new IDS software as given in Figure 2. NOTE: IDS software is on-board loadable and requires the installation of Integrated Display Unit (IDU) part number 822-1714-100 (LCD) and EFIS/EICAS Interface Unit (EIU) part number 622-8589-104 or 622-8589-105. It is not compatible with any previous IDU or EIU version. 3. Group 1, Configuration 3: Install new IDS software as given in Figure 3. NOTE: IDS software is on-board loadable and requires the installation of Integrated Display Unit (IDU) part number 622-8588-105 (CRT) or 822-1714-100 (LCD), and EFIS/EICAS Interface Unit (EIU) part number 622-8589-104 or 622-8589-105. It is not compatible with any previous IDU or EIU version. ### Page 20 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 20 of 23 BOEING SERVICE BULLETIN 747-31-2377 4. Make sure that the correct software is installed in six IDUs and three EIUs as shown in the table below. Refer to 747-400 AMM 31-61-10 as an accepted procedure. NOTE: After an EIU software load, the EIU circuit breakers must be opened and closed. If all three EIUs are loaded with software, the CMC circuit breakers must also be opened and closed. This configures the CMC’s. 5. Put the airplane back to a serviceable condition. Group 1, Configuration 1: Flight Deck Configuration CRT IDU S/W LCD IDU S/W EIU S/W All CRT IDUs 3165-COL-DP5-06 -- 3164-COL-EP5-06 Group 1, Configuration 2: Flight Deck Configuration CRT IDU S/W LCD IDU S/W EIU S/W All LCD IDUs -- 3179-COL-DL5-06 3164-COL-EP5-06 Group 1, Configuration 3: Flight Deck Configuration CRT IDU S/W LCD IDU S/W EIU S/W Mixed CRT & LCD IDUs 3165-COL-DP5-06 3179-COL-DL5-06 3164-COL-EP5-06 ### Page 21 FIGURE 1: IDS SOFTWARE INSTALLATION, Group 1: Configuration 1 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 21 of 23 BOEING SERVICE BULLETIN 747-31-2377 FIGURE 1: IDS SOFTWARE INSTALLATION, Group 1: Configuration 1 The step numbers shown below agree with the numbers shown in the circle symbols in the figure. The QTY numbers shown below are the number of parts necessary for this figure. STEP TASK NAME IDENTIFICATION QTY MORE DATA 1 Install IDS Software 3164-COL-EP5-06 (Diskette Set 685-2265-506) Install in each of the three EIUs. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 3165-COL-DP5-06 (Diskette Set 685-2265-506) -- Install in each of the six CRT IDUs. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 1 FWD U42493 (SHEET 1 OF 1) ### Page 22 FIGURE 2: IDS SOFTWARE INSTALLATION, Group 1: Configuration 2 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 22 of 23 BOEING SERVICE BULLETIN 747-31-2377 FIGURE 2: IDS SOFTWARE INSTALLATION, Group 1: Configuration 2 The step numbers shown below agree with the numbers shown in the circle symbols in the figure. The QTY numbers shown below are the number of parts necessary for each airplane. STEP TASK NAME IDENTIFICATION QTY MORE DATA 1 Install IDS Software 3164-COL-EP5-06 (Diskette Set 685-2265-506) -- Install in each of the three EIUs. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 3179-COL-DL5-06 (Diskette Set 831-6546-506) -- Install in each of the six LCD IDUs. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 1 FWD U42494 (SHEET 1 OF 1) ### Page 23 FIGURE 3: IDS SOFTWARE INSTALLATION, Group 1: Configuration 3 September 05, 2006 747-31-2377 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 23 of 23 BOEING SERVICE BULLETIN 747-31-2377 FIGURE 3: IDS SOFTWARE INSTALLATION, Group 1: Configuration 3 The step numbers shown below agree with the numbers shown in the circle symbols in the figure. The QTY numbers shown below are the number of parts necessary for each airplane. STEP TASK NAME IDENTIFICATION QTY MORE DATA 1 Install IDS Software 3164-COL-EP5-06 (Diskette Set 685-2265-506) -- Install in each of the three EIUs. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 3165-COL-DP5-06 (Diskette Set 685-2265-506) Install in each CRT IDU. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 3179-COL-DL5-06 (Diskette Set 831-6546-506) -- Install in each LCD IDU. Refer to 747-400 AMM 31-61-10 as an accepted procedure. 1 FWD U42499 (SHEET 1 OF 1) --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain, except the copies of manufacturers’ service documents, which belong to their rights holders.