# Bombardier Service Bulletin 84-32-110

Copy: Revision A ("U.S. DOT/FAA - Service Bulletin 84-32-110 Revision A"), 12 pages: PDF https://openairdocs.org/files/sha256/54/f7/54f729bea9dde2cf1ce238848209593def841c0d30db21e37e96ee8265d591fd; text https://openairdocs.org/service-documents/bombardier/sb-84-32-110/file/54f729bea9dd.md. Rights: © Bombardier Inc. Filed by the FAA in regulations.gov docket FAA-2013-1029; AD 2014-25-01 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication.

## Details

- Manufacturer: [Bombardier](https://openairdocs.org/service-documents/bombardier.md)
- Type: Service bulletin (Service Bulletin)
- Number: 84-32-110
- Latest revision known: 84-32-110, Revision A, dated April 8, 2013 (OpenAirDocs)
- Page: https://openairdocs.org/service-documents/bombardier/sb-84-32-110

## ADs that cite it (2) (OpenAirDocs)

Newest first, with the revision each names, as OpenAirDocs read it from the AD's text.

- [AD 2017-19-09](https://openairdocs.org/ad/2017-19-09.md), effective Oct 24, 2017: No revision named
- [AD 2014-25-01](https://openairdocs.org/ad/2014-25-01.md), effective Jan 16, 2015: Revision A

Also cited in [2 proposed ADs](https://openairdocs.org/service-documents/bombardier/sb-84-32-110/proposed.md).

## Text (12 pages)

Rights: © Bombardier Inc. Filed by the FAA in regulations.gov docket FAA-2013-1029; AD 2014-25-01 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication. This text is OCR from a scan. OCR can misread letters and numbers. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1 (OCR)

de HAVILLAND
BOMBARDIER  DASI18
SERVICE BULLETIN
Customer_
Support
ATA SYSTEM: 3221  NUMBER: 84-32-110
BOMBARDIER AEROSPACE REGIONAL AIRCRAFT CONSIDER THIS
SERVICE BULLETIN TO BE PARTICULARLY SIGNIFICANT AND
URGE OPERATORS TO PROMPTLY EVALUATE THE CONTENTS
SUBJECT: Landing Gear - Nose Landing Gear Installation - Introduction of
New Pivot Pin Retention Mechanism to Shock Strut Assembly -
ModSum 4-113749
1.  PLANNING INFORMATION
A. Effectivity
Aircraft Affected:
In-Service:  DHC-8 Aircraft Models 401 and 402 Serial Numbers 4001,
4003 thru 4435.
Production:  ModSum 4-113749 will be installed before delivery on
applicable DHC-8 Aircraft at Serial Numbers 4436 and
subsequent.
NOTE: The instructions in this service bulletin are only applicable to the systems
and parts installed at the time of delivery on the aircraft or as changed by
Bombardier Aerospace Service Bulletin(s). Before you do this bulletin,
examine all STC or equivalent action changes to make sure this bulletin
can be completed.
Spares Affected:
None
21 Dec 2012  S.B. 84-32-110
Revision 'A' 08 Apr 2013  Page 1 of 6
NB

### Page 2 (OCR)

SERVICE BULLETIN 84-32-110
B.  Reason
Problem: In 2008 an operator experienced a NLG tire failure due to tire contact with
the pivot pin. Investigations revealed the retention bolt had sheared
allowing the pivot pin to migrate and contact the tire. The operator
inspected their fleet and found four other aircraft with damage to the
retention bolts.
The root cause was determined to be contact with the towbar. To address
this, ModSum 4N113599 was issued to reverse the bolt orientation
allowing the bolt head to be protected by larger tow fitting bolt and also
improve corrosion resistance by changing the material from 4140 to CRES
A286.
Recently, operators with aircraft at approximately 1500 flight cycles after
incorporation of the ModSum have reported the pivot pin retention bolt
either missing or damaged. Assessment of the load in the area of the pivot
pin indicate the current retention bolt can be subjected to excessive
localized contact stresses. Furthermore, an adverse tolerance condition
exists that could potentially create interference during assembly of the
retention bolt.
This change caters for the loading conditions, tolerances and towbar to
ensure full life to the new retention mechanism.
Solution: Remove the existing pivot pin retention bolt, rotate the pivot pin and install
a pivot pin adapter, special bolt, pivot pin link and flanged bushing
according to the enclosed vendor service bulletin.
C. Description
The procedures in this service bulletin give the instructions to do the tasks that
follow:
- aircraft is put into standard configuration for maintenance
- aircraft electrical power is removed
- the nose landing gear lock is engaged
- the main landing gear lock pins are installed thru each main gear and main gear
door mechanism
- access is gained to the nose landing gear
- a jack is installed at the jacking point of the nose fuselage
- the existing pivot pin retention bolt is removed, the pivot pin is rotated and a pivot
pin adapter, special bolt, pivot pin link and flanged bushing is installed according
to the enclosed vendor service bulletin
- the shock strut is re-identified with a new part number
21 Dec 2012  S.B. 84-32-110
Revision 'A' 08 Apr 2013  Page 2 of 6
NB

### Page 3 (OCR)

SERVICE BULLETIN 84-32-110
- close out.
D. Compliance
Bombardier Inc. highly recommends that ModSum 4-113749 be incorporated at
the earliest opportunity unless otherwise directed by the operator's airworthiness
authority.
A Transport Canada Airworthiness Directive is pending.
E. Approval
The technical content of this service bulletin has been approved under the
authority of the Transport Canada Civil Aviation (TCCA) Design Approval
Organization No: DAO #93-Q-02.
This service bulletin does not affect Airworthiness Limitations (AWLs) or Damage
Tolerance Inspections (DTIs).
F. Manpower
It will take an estimated 2.00 man-hours to complete this service bulletin. The
breakdown of the man-hours is shown in the table that follows:
TASK  MAN- HOURS
Job Set- Up  0.50
Procedure  1.00
Test / RTS  0.00
Close-Out  0.50
For any on-site labor assistance, please speak with a Fleet Services representative for
a quote. The Fleet Services group can be contacted via the Q Series Technical Help
Desk by telephone at 416-375-4000 or email at: thd.qseries@aero.bombardier.com
G. Material - Price and Availability
Refer to enclosed Goodrich Service Bulletin 47100-32-96.
H. Tooling - Price and Availability
None
21 Dec 2012  S.B. 84-32-110
Revision 'A' 08 Apr 2013  Page 3 of 6
NB

### Page 4 (OCR)

SERVICE BULLETIN 84-32-110
Weight and Balance
Moment
A/C Type and  Weight (Lb)  Arm (Inches)  (Inches x Lb)
Model  × 0.001
DHC-8 Model 401  +0.10  - 119.92  -0.01
DHC-8 Model 402  +0.10  - 119.92  -0.01
Refer to enclosed Goodrich Service Bulletin 47100-32-96.
J. Electrical Load Data
Not affected
K. Publications Affected
Maintenance Manual .....
Dash 8 Illustrated Parts Catalogue ..
ModSums Manual .
............. PSM 1-84-2
............. PSM 1-84-4
............ PSM 1-84-12
References
Revision 'A' of this service bulletin was prepared to the engineering drawings and
related data that follows:
ModSum 4N113749 Rev. 'J'
ModSum 4Q113749 Rev. 'C'
ModSum 4-113749 Rev. 'F'
PCA 43508 Revision 2 (for internal reterence only)
Goodrich Service Bulletin 47100-32-96 R2 dated Mar 20/13
Transport Canada Airworthiness Directive Pending
21 Dec 2012  S.B. 84-32-110
Revision 'A' 08 Apr 2013  Page 4 of 6
NB

### Page 5 (OCR)

SERVICE BULLETIN 84-32-110
2. MATERIAL INFORMATION
A. Parts Required Per Aircraft
Refer to enclosed Goodrich Service Bulletin 47100-32-96.
B. Parts Required to Modify Spares
None
C. Special Tools and Equipment Required
None
D. Existing Parts Accountability
Refer to enclosed Goodrich Service Bulletin 47100-32-96.
3. ACCOMPLISHMENT INSTRUCTIONS
A. Job Set-Up
WARNING: MAKE SURE YOU INSTALL THE LOCKPINS ON THE MAIN LANDING
GEAR. MAKE SURE YOU ENGAGE THE NOSE GEAR LOCK. IF YOU DO
NOT DO THIS, THE LANDING GEAR CAN ACCIDENTALLY RETRACT.
THIS CAN CAUSE INJURIES TO PERSONS AND DAMAGE TO THE
EQUIPMENT.
WARNING: MAKE SURE YOU INSTALL THE LOCKPINS IN THE DOOR
MECHANISMS OF THE MLG AND NG. THE DOOR MECHANISMS
CAN ACCIDENTALLY CLOSE THE LANDING GEAR DOORS. THIS CAN
CAUSE INJURIES TO PERSONS AND DAMAGE TO THE EQUIPMENT.
WARNING: MAKE SURE YOU INSTALL THE LOCKPINS ON THE LANDING GEAR
DOORS. MAKE SURE YOU DISCONNECT THE LANDING GEAR
DOORS. IF YOU DO NOT DO THIS THE LANDING GEAR DOORS WILL
CLOSE WHEN YOU APPLY THE HYDRAULIC PRESSURE. THIS CAN
CAUSE INJURIES TO PERSONS AND DAMAGE TO THE EQUIPMENT.
(1) Placard and select all aircraft electrical power to OFF. Obey all relevant
WARNINGS and CAUTIONS (refer to AMM TASK'S 24-00-00-861-802 and
24-00-00-910-801).
(2)  Make sure that lock pins are installed through each main gear and main gear
door mechanism.
21 Dec 2012  S.B. 84-32-110
Revision 'A' 08 Apr 2013  Page 5 of 6
NB

### Page 6 (OCR)

SERVICE BULLETIN 84-32-110
(3) Make sure the nose gear ground lock is engaged.
(4) Gain access to the nose landing gear.
(5) Refer to the applicable steps in AMM TASK 07-10-00-582-803 and install a
jack at the jacking point of the nose fuselage (Sta. X-39.00, aft of the nose
landing gear).
B. Procedure
(1) Refer to enclosed Goodrich Service Bulletin 47100-32-96 and do the
installation of the new pivot pin retention mechanism to the shock strut
assembly.
(2)  If a sheared bolt is found, no additional inspection is necessary.
C. Close Out
(1) Refer to the applicable steps in AMM TASK 07-10-00-582-803, lower the
aircraft and remove the jack from the jacking point of the nose fuselage.
(2) Remove all tools and equipment from the work area.
(3) On incorporation of this ModSum, make an entry that conforms to local
regulatory requirements in the applicable logbook(s). Enter component serial
numbers if applicable. Enter this ModSum number only after complete and
functional incorporation of all work defined in this service bulletin.
21 Dec 2012  S.B. 84-32-110
Revision 'A' 08 Apr 2013  Page 6 of 6
I NB

### Page 7 (OCR)

GOODRICH
SERVICE BULLETIN
DASH 8 Q400
NG SHOCK STRUT - PIVOT PIN RETENTION - REDESIGNED RETENTION
MECHANISM AND INTRODUCTION OF NEW CONFIGURATION (47100-19)
REVISION NO.2 - March 20, 2013
Service Bulletin 47100-32-96 R2 supersedes Service Bulletin 47100-32-96 R1 dated Jan 14/13 and
is re-issued in its entirety to reflect the changes listed below.
No adorare wo this revoduced by fire ence Bulein is not afected by this revision.
Please destroy all copies of SB 47100-32-96 R1 dated Jan 14/13.
Page/Para  Change
Page 4, Paragraph 2.C.  Instructions for re-identification of dressed shock strut
assembly clarified.
47100-32-96 R2 HIGHLIGHTS  Mar 20/13
Page 1 of 1
THESE COMMODITIES, SOFTWARE OR TECHNOLOGY WERE EXPORTED/RE-EXPORTED IN ACCORDANCE WITH U.S. EXPORT
ADMINISTRATION REGULATION. DIVERSION CONTRARY TO U.S. LAW IS PROHIBITED.

### Page 8 (OCR)

GOODRICH
SERVICE BULLETIN
DASH 8 Q400
NG SHOCK STRUT - PIVOT PIN RETENTION - REDESIGNED RETENTION
MECHANISM AND INTRODUCTION OF NEW CONFIGURATION (47100-19)
SECTION I - PLANNING INFORMATION
1. EFFECTIVITY
All NLG Shock Strut Assemblies PN 47100-9/-11/-13/-15/-17.
2. CONCURRENT REQUIREMENTS
NA
3. REASON
Reports have been received of pivot pin retention bolts missing or damaged.
Investigation revealed retention bolts can fail when subjected to localized contact stresses.
A redesigned pivot pin retention is introduced and includes a pivot pin adapter, special bolt,
a pivot pin link and flanged bushing
4. DESCRIPTION
The existing pivot pin retention bolt is removed, the pivot pin is rotated for installation of a
pivot pin adapter, special bolt, a pivot pin link and flanged bushing.
5. COMPLIANCE
Goodrich Landing Gear in concurrence with the aircraft manufacturer recommends
incorporation of this bulletin at operator's earliest convenience.
6. APPROVAL
This bulletin contains no modification information that revises approved configurations, and
therefore does not require governmental or other regulatory approval.
The technical content of this Service Bulletin has been reviewed and accepted by
Bombardier Aerospace.
7. MANPOWER
NA
8. TOOLING
NA
9. WEIGHT AND BALANCE
A weight increase of approximately 0.10 pounds is calculated as follows:
Kit 47100-19 approximately +0.12 pounds.
Bolt NAS6204-12D/NAS6304U12D approximately -0.02 pounds
10. ELECTRICAL LOAD DATA
NA
11. REFERENCES
Goodrich Landing Gear Component Maintenance Manual 32-21-04
Bombardier Aerospace (BA) Aircraft Maintenance Manual (AMM) PSM 1-84-2
47100-32-96 R2  Page 1 of 5  Mar 20/13
THESE COMMODITIES, SOFTWARE OR TECHNOLOGY WERE EXPORTED/RE-EXPORTED IN ACCORDANCE WITH U.S. EXPORT
ADMINISTRATION REGULATION. DIVERSION CONTRARY TO U.S. LAW IS PROHIBITED
Reference Goodrich CMM for proprietary information

### Page 9 (OCR)

Goodrich Landing Gear Division
Goodrich Aerospace Canada Ltd.
12. OTHER PUBLICATIONS AFFECTED
NA
SECTION II - MATERIAL INFORMATION
1. MATERIAL COST AND AVAILABILITY
A. Material Cost and Availability
Refer to Goodrich Landing Gear Service Information Letter (SIL 02121-32-53) for material
cost and availability related to this Service Bulletin including kit PN K47100-19.
2. MATERIAL INFORMATION
New P/N  Qty Keyword  Old P/N  Qty  Disposition
K47100-19  Repair Kit, NG Shock Strut contains the following:
47204-1  1  Flanged Bushing
47205-1  1  Special Bolt
47206-3  1  Pivot Pin Link
47208-1  1  Pivot Pin Adapter
MS14145L4  2  Nut  MS14145L4  1  Discard
MS24665-153  2  Cotter Pin  MS24665-153  1  Discard
NAS1149C0416R  1  Washer
NAS1149C0432R  1  Washer
NAS1149C0463R  2  Washer
NAS6304U4D  1  Bolt
Bolt  NAS6304U12D  1  Discard
OR
Bolt  NAS6204-12D  1  Discard
SECTION III - ACCOMPLISHMENT INSTRUCTIONS
1. Procedure (Ref Figure 1)
NOTE:  Numbers in parenthesis refer to CMM 32-21-04 IPL Figure-Item Number.
NOTE:  Accomplishment of this Service Bulletin on-wing will require jacking of the NG to
achieve a weight-off-wheels condition. Refer to BA AMM for instructions regarding
maintenance configuration.
A. Remove bolts (1-280 or 1A-270) and washers (1-290 or 1A-280) on WOW cover (1-300A
or 1A-290A) and move WOW cover to gain access to pivot pin retention hardware.
B. Remove and discard cotter pin (4-280), nut (4-290A), washers (4-300B), (4-305) and bolt
(4-310A) (Ref CMM 32-21-04 DISASSEMBLY).
47100-32-96 R2  Mar 20/13
Page 2 of 5
Reference Goodrich CMM for proprietary information

### Page 10 (OCR)

Goodrich Landing Gear Division
Goodrich Aerospace Canada Ltd.
CAUTION: DO NOT REMOVE PIVOT PIN (4-270) FROM SHOCK STRUT.
C. Rotate pivot pin (4-270) approximately 25° clockwise.
WARNING: USE PROTECTIVE EQUIPMENT WHEN WORKING WITH CORROSION
INHIBITING COMPOUND SUCH AS MASTINOX 6856K. SKIN CONTACT
CAN BE HAZARDOUS TO YOUR HEALTH.
D. Apply corrosion inhibiting compound (CIC, Mastinox 6856K or Cor Ban 27L) over mating
surfaces and threads of special bolt PN 47205-1, washer NAS1149C0463R, bushing PN
47204-1, pivot pin link PN 47206-3, nut MS14145L4 and local area of shock strut inner
cylinder.
E. Apply corrosion inhibiting compound (CIC, Mastinox 6856K or Cor Ban 27L) over mating
surfaces of pivot pin adapter PN 47208-1, pivot pin (4-270), washer NAS1149C0416R and
bolt NAS6304U4D.
F. Insert bushing PN 47204-1 in pivot pin link PN 47206-3. Align pivot pin link with shock
strut inner cylinder and install special bolt PN 47205-1 with washer NAS1149C0463R and
nut MS14145L4 (Ref Figure 1).
NOTE: Do not torque nut at this stage.
G. Align pivot pin (4-270) with pivot pin link PN 47206-3 and pivot pin adapter PN 47208-1.
With pivot pin and pivot pin link aligned insert pivot pin adapter (Ref. Figure 1).
H. Install washer NAS1149C0416R on bolt NAS6304U4D and install at pivot pin link PN
47206-3 and pivot pin adapter PN 47208-1 and install washer NAS1149C0432R and nut
MS14145L4 as shown (Ref. Figure 1).
NOTE: Washer NAS1149C0463R may be used, as required, to achieve cotter pin
alignment on nut MS14145L4 (Ref. Figure 1).
NOTE: Make sure pivot pin (4-270) is fully inserted.
CAUTION: ENSURE THAT SPECIAL BOLT PN 47205-1 IS POSITIONED SO THAT
COTTER PIN WILL NOT CONTACT TRAILING ARM THROUGHOUT
TRAILING ARM RANGE OF MOTION.
CAUTION:  ENSURE THAT SPECIAL BOLT PN 47205-1 CANNOT ROTATE FREELY.
TORQUE REQUIRED TO ROTATE MUST BE GREATER THAN 10 LBF IN
Tighten and torque nut MS14145L4 at two locations as shown (Ref. Figure 1).
NOTE: Torque value quoted is in addition to run-on torque.
NOTE: Torque nuts to the minimum value required, continue tightening nut to the nearest
locking feature until it aligns with the cotter pin hole. If locking feature does not
align with cotter pin hole before the maximum torque value is reached, back off
nut to the nearest locking feature.
J. Safety with cotter pin MS24665-153 at two locations (Ref Figure 1).
K. Remove excess corrosion inhibiting compound with a clean cloth.
L. Align WOW cover and install bolts (1-280 or 1A-270) and washers (1-290 or 1A-280) (Ref
CMM 32-21-04 ASSEMBLY).
2.  Re-identification
NOTE: Numbers in parenthesis refer to CMM 32-21-04 IPL Figure-Item Number.
A. Re-identify shock strut 47100-17 as 47100-19 on nameplate (1-15).
47100-32-96 R2  Mar 20/13
Page 3 of 5
Reference Goodrich CMM for proprietary information

### Page 11 (OCR)

Goodrich Landing Gear Division
Goodrich Aerospace Canada Ltd.
B. For all other shock struts record incorporation of this Service Bulletin and date
accomplished on nameplate (1-15).
C. Re-identify dressed shock strut assembly 47200-25 with shock strut 47100-19 installed as
47200-27 on nameplate (4-10).
D. For all other dressed shock strut assemblies record incorporation of this Service Bulletin
and date accomplished on nameplate (4-10).
DETAIL A
SB47200-32-96-A01  ASSEMBLED
Pivot Pin Retention - Redesigned Retention Mechanism
Figure 1 (Sheet 1 of 2)
47100-32-96 R2  Mar 20/13
Page 4 of 5
Reference Goodrich CMM for proprietary information

### Page 12 (OCR)

Goodrich Landing Gear Division
Goodrich Aerospace Canada Ltd.
SHOCK STRUT
WOW COVER  ASSEMBLY
(1-300)
(1A-280)
BOLT  WASHER
(1-280)  (1-290)
(1A-270)  (1A-280)
WASHER
NAS1149C0416R
COTTER PIN  BOLT 1
MS24665-153  NAS6304U4D
PIVOT
PIN 1
ADAPTER
47208-1  PIVOT PIN
DO NOT REMOVE
(REF)
(4-270)
NUT
MS14145L4
1  COTTER PIN
MS24665-153
WASHER  NUT 3
NAS1149C0463R  MS14145L4
WASHER
NAS1149C0432R  BUSHING
OR  47204-1
NAS1149C0463R
PIVOT PIN LINK
DETAIL A  47206-3
NOTES  BREAKDOWN  SPECIAL BOLT
47205-1
/1 APPLY CORROSION INHIBITING COMPOUND TO MATING SURFACES.
2 TORQUE 20-30 LBF IN (2.3 - 3.4 Nm).
/3 TORQUE 10-15 LBF IN (1,1 - 1,7 Nm).
SB47200-32-96-B02
Pivot Pin Retention - Redesigned Retention Mechanism
Figure 1 (Sheet 2 of 2)
47100-32-96 R2  Page 5 of 5  Mar 20/13
Reference Goodrich CMM for proprietary information

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