# Eclipse Aerospace Mandatory Service Bulletin 500-31-014: Revision A - Rights: © Eclipse Aerospace. Filed by the FAA in regulations.gov docket FAA-2013-0448; AD 2013-16-04 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication. - Document: [Eclipse Aerospace Mandatory Service Bulletin 500-31-014](https://openairdocs.org/service-documents/eclipse/sb-500-31-014.md) - Title as filed: U.S. DOT/FAA - SB 500-31-014, Rev A - Pages: 9 - PDF: https://openairdocs.org/files/sha256/39/3f/393f3c524ee257ce149b5fdfad6550d80a66bea59289b4518bf7358b80c332f0 - Page: https://openairdocs.org/service-documents/eclipse/sb-500-31-014/file/393f3c524ee2 ## Text This text is OCR from a scan. OCR can misread letters and numbers. Each page's text from the PDF; open the PDF at a page with #page=N. ### Page 1 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN NUMBER: SB 500-31-014, REV A MODEL: ECLIPSE EA500 SUBJECT: AIRCRAFT COMPUTER SYSTEM (ACS) SOFTWARE UPDATE TO 4.6.04 1. PLANNING INFORMATION A. Effectivity Aircraft Serial Numbers 0001 - 0104, 0113-0115, 0120, 0123, and 0124. NOTE: Aircraft must be in the Avidyne (pre- Avio NG configuration). B. Reason Aircraft Computer System (ACS) software upgrade for enhanced functionality and product improvement. This ACS Software version allows the use of Tamagawa Trim and VCS Door Actuators. C. Description This Service Bulletin (SB) updates the ACS software version for Avidyne configured aircraft. D. Relevant Publications None E. Compliance Eclipse Aerospace Incorporated considers this to be a mandatory upgrade that should be accomplished at the next 300 hour inspection. F. Approval This Service Bulletin is based on engineering data that is FAA-approved, and the modification herein complies with the applicable regulations. G. Labor Requirements The following information is for planning purposes only. (1) Estimated labor hours to perform: Suggested number of personnel: 1 ACS Software loading: 4.0 Hours Total labor hours: 4.0 Hours The above is an estimate based on properly equipped and experienced personnel complying with this Service Bulletin. Actual labor hours may vary depending on workforce experience, concurrent maintenance, discovery of other discrepancies, etc. (2) Qualification of personnel: • A person properly authorized to perform aircraft maintenance under 14 CFR 43 or equivalent approved by the Civil Aviation Authority having jurisdiction. • Avio Maintenance Computer (AMC) trained. Issued: 15 Feb 2011 - Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC. SB 500-31-014 All rights reserved. No part of this pubfiention may be repreduced, 1 of g stored in a retrieval system, or transmitted in any form or by means, electronic, mechanical, photocopy, recording or otherwise without prior written permission by Eclipse Aerospace Inc. ### Page 2 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN H. Software Accomplishment Summary Upgrade ACS software to version 4.6.04. 1. References Aircraft Maintenance Manual (AMM) P/N 06-117751, latest revision. J. Publications Affected Aircraft Flight Manual, P/N 06-100106, Revision 4 or higher for aircraft configuration Avio without Performance enhancements must be used after completion of this Service Bulletin. Aircraft 0001 - Aircraft Flight Manual, P/N 06-121654, Revision 1 or higher for aircraft configuration Avio with Performance enhancements must be used after completion of this Service Bulletin. Aircraft Serial Numbers 0039 - 0104, 0113 - 0115, 0120, 0123 - 0124 and 0001 - 0038 Post SB 500-99-001. This Service Bulletin supersedes SB 500-31-006 Aircraft Computer System (ACS) Software Update to 4.4.52 2 MATERIAL INFORMATION A. Materials No parts and/or kits need to be ordered for this Service Bulletin. B. Tooling The following special tooling/support equipment is required to accomplish this Service Bulletin. Nomenclature Part Number Use Avio Maintenance Computer 20-120576-1001 or To load ACS software (AMC) with software version 20-121926-1001 2.3.08 or later ACS J08 T-harness 99-117120-2001 ACS/AMC Connection AMC ACS Software Download 87-120876-1003 ACS/AMC Connection Box USB to Ethernet Adapter SMC2209 Aircraft Interface Ethernet Cable Commercially available Aircraft Interface USB Storage Device (Flash Drive) Lexar Jumpdrive JDSW2GB Update AMC with ACS SW or equivalent (if required) C. Part Re-identification Enter the new SW version (ACS_4.6.04) on the ACS software label. Issued: 15 Feb 2011- Rev A COPYRIGHT O 2011 ECLIPSE AEROSPACE INC All rights reserved SB 500-31-014 2 of 9 ### Page 3 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN 3. ACCOMPLISHMENT INSTRUCTIONS A. Job Setup Power up the AMC, select Tab 31, Software Revision drop down and verify that ACS Software version 4.6.04 is available. (a) If ACS Software version 4.6.04 is not listed contact Eclipse Aerospace Service Engineering, Tel. toll free (877) 375-7978. Make the aircraft safe for maintenance. Refer to AMM 20-00-01 MAKE SAFE FOR MAINTENANCE. B. ACS Software Update (1) Perform ACS configuration update as follows: Using SUBTASK AMM-31-40-00-021-921-001, prepare ACS computers for installation of 4.6.04 software upgrade. CAUTION: MAKE SURE ELECTRICAL POWER IS OFF WHEN CONNECTING ACS J08 T-HARNESS. (2) AMC to ACS connection. NOTE: Both ACSs will need to be loaded; this will require performing this procedure for both the Left and Right ACS. Step 3.B.(2)(a) provides instructions for connecting the AMC to the left ACS and Step 3.B.(2)(b) provides instructions for connecting the AMC to the right ACS. (a) Connect AMC to left ACS as follows: Refer to Figure 1. Issued: 15 Feb 2011- Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC. All rights reserved SB 500-31-014 3 of 9 ### Page 4 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN 6 - (ROTATED FOR CLARITY) Left ACS - AMC Connection Figure 1 Disconnect aircraft harness connector 39A01P08 (7, Figure 1) from left APC connector 39A01J08 (8, Figure 1). 2. Connect APC J08 T-Harness (9, Figure 1) to left APC connector 39A01J08 (8, Figure 1). 3. Connect APC J08 T-Harness (4, Figure 1) to aircraft harness connector 39A01P08 (7, Figure 1). 4. Connect AMC ACS Download Box (3, Figure 1) to APC J08 T-Harness (4, Figure 1). 5. Connect AMC ACS Download Box USB connector (1. Figure 1) to USB port on AMC (1, Figure 1). 6. Make sure that the Program Enable switch on the AMC ACS Download Box (3, Figure 1) is in the OFF position. 7. Continue to step B.(3). (b) Connect AMC to right ACS as follows: Refer to Figure 2. Issued: 15 Feb 2011- Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC All nights reserved SB 500-31-014 4 of 9 ### Page 5 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN 9 4 (REF) 2 (REF) Right ACS - AMC Connection Figure 2 1. Disconnect aircraft harness connector 39A02P08 (9, Figure 2) from right APC connector 39A02J08 (8. Figure 2). 2. Connect APC J08 T-Harness (7, Figure 2) to right APC connector 39A02J08 (8, Figure 2). 3. Connect APC J08 T-Harness (4, Figure 2) to aircraft harness connector 39A02P08 (9, Figure 2). 4. Connect AMC ACS Download Box (1, Figure 2) to APC J08 T-Harness (4, Figure 2). 5. Connect AMC ACS Download Box USB connector (6, Figure 2) to USB port on AMC (5, Figure 2). 6. Make sure that the Program Enable switch on the AMC ACS Download Box (1, Figure 2) is in the OFF position. Continue to step B. (3). NOTE: Both ACSs will need to be loaded; this will require performing this procedure for both the left and right ACS. Issued: 15 Feb 2011- Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC All rights reserved SB 500-31-014 5 of 9 ### Page 6 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN (3) Power up the aircraft by setting the SYS BATT and START BATT switches to ON and the BUS TIE to AUTO. (Clear any MASTER WARNINGS/CAUTIONS as needed.) NOTE: If use of external power is required, Refer to AMM - 24-40-00 - EXTERNAL POWER - MAINTENANCE PRACTICES. (4) Power up the AMC, select Tab 31 and wait for the AMC to connect. Refer to Figure 3. AVIO MAINTENANCE COMPUTER Jan 27 22:29:06 UTC X 0 ANO 2304 Opyght Ectose Avatin 8 Weigh 21 Air Cond 22 Autopilot 24 Elec Pwr 27 FIt Ctris 28 Fuel 30 De-Ice 31 Instr 32 Ldg Gear 34 Nav/Pitot 72 Engine 73 Fuel Ctl JACS ACS Lelt ACS Data Right ACS Data -Load ACS SW Rev ACS_V_5.3.06 SW Rev J Software Revision CRC |7D6ABE9E CRC ACS_V_5.3.06 Load SW Ldr Rev LDR_V_4.0.00 Ldr Rev CRC F942772F CRC Г Fuel Data Ok F Fuel Data Г CCS Data Ok F COS Data Г Config Data Ok I Config Data Г W&B Data Ok Г W&B Data Copy to Right Copy to Left USB Flash Drive Init Left Data Init Right Data Write Batt: 3:28 Disconnect R-ACS AMC Tab 31 - For Reference Only Figure 3 NOTE: AMC Screenshot is for reference only and may not show required software revision. (5) Connection on lower right corner of AMC will show L-ACS or R-ACS box in green, which ever is applicable. On Load ACS dropdown box select ACS_V_4.6.04 and select the Load SW button, follow the AMC prompts after selecting the load SW button. NOTE: Software load should take approximately five minutes. • When software load is complete, the status box will show Complete. (0) On AMC verify software ACS CRC is 44A9A65E. Refer to Figure 4. Issued: 15 Feb 2011- Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC. All rights reserved SB 500-31-014 6 of 9 ### Page 7 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN AVIO MAINTENANCE COMPUTER Jan 27 22:35:53 UTC X Veron AMD 23.00 Cos put Ecline A don 8 Weigh 21 Air Cond 22 Autopilot 24 Elec Pwr 27 Fit Ctris 28 Fuel 30 De-Ice 31 Instr 32 Ldg Gear 34 Nav/Pitot 72 Engine 73 Fuel Ctrl JACS 0:00 ACS Left ACS Data Right ACS Data Load ACS SW Rev ACS_V_5.3.06 Software Revision SW Rev CRC 7D6ABE9E CRC | LACS_V_5.3.06 Load SW Ldr Rev LDR_V_4.0.00 Ldr Rev CRC F942772F CRC I Preparing ACS for software load Fuel Data Ok • Fuel Data Begin loading ACS_V_53.06 at 15.30.31 S-rec file... verified Clear ACS memory. done F CCS Data Ok • CCS Data Loading... done • Config Data Ok F Config Data CRC Expected 7D6ABE9E Г W&B Data Ok • W&B Data End of ACS Load Copy to Right → + Copy to Left USB Flash Drive Init Left Data Init Right Data Write Batt: 3:28 Disconnect AMC Tab 31 - For Reference Only Figure 4 NOTE: AMC Screenshot is for reference only and may not show required software revision. Power down the aircraft by setting the SYS BATT and START BATT switches to OFF and the BUS TIE to OPEN. CAUTION: Aircraft must be powered down prior to disconnecting/Connecting the T-Harness from the ACS. Damage to equipment could occur. (9) Disconnect AMC from ACS. (a) For left ACS: 1. Remove APC J08 T-Hamess from the left APC connector 39A01J08 and aircraft harness connector 39A01P08. Reconnect connector 39A01P08 to left APC connector 39A01J08. (b) For right ACS: Remove APC J08 T-Harness from the right APC connector 39A02J08 and APC connector 39A02J08. aircraft harness connector 39A02P08. Reconnect connector 39A02P08 to right Issued: 15 Feb 2011- Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC. All rights reserved SB 500-31-014 7 of 9 ### Page 8 (OCR) MANDATORY ECLIPSE AEROSPACE SERVICE BULLETIN (10) Write the new software version (4.6.04) on the ACS software label with a permanent ink marker. (11) Perform software update on right ACS, do step B.(2). (b), and repeat steps B.(3) thru B.(10). Perform aircraft configuration update. Note installed options, activate and configure as required. Refer to AMM 31-40-00 AIRCRAFT COMPUTER SYSTEMS - MAINTENANCE PRACTICES. (13) Do adjustment/test of the left and right APCS (for software update). Refer to AMM - 31-40-00-071-801 - AIRCRAFT COMPUTER SYSTEMS - ADJUSTMENT/TEST. (14) Remove all tools, equipment, and unwanted material from work area. (15) If no further maintenance is required, return the aircraft back to service. Refer to AMM - 20-00-02-051-801 - RETURN TO SERVICE (AFTER MAINTENANCE). C. Limitations and Procedures ACS software 4.6.04. Avio Maintenance Computer (AMC) must have software version 2.3.08 or later in order to load Aircraft Flight Manual, P/N 06-100106, Revision 4 or higher for aircraft configuration Avio without Performance enhancements must be used after completion of this Service Bulletin. Aircraft 0001 - 0038. (Pre SB 500-99-001) Aircraft Flight Manual, P/N 06-121654, Revision 1 or higher for aircraft configuration Avio with Performance enhancements must be used after completion of this Service Bulletin. Aircraft Serial Numbers 0039 - 0104, 0113 - 0115, 0120, 0123 - 0124 and 0001 - 0038 Post SB 500-99-001. D. Cost Contact Eclipse Aerospace Customer Care for cost and availability. 4. RECORD OF COMPLIANCE Upon completion of this Service Bulletin, make an appropriate maintenance-record entry specifying the Service Bulletin number. NOTIFYING ECLIPSE AEROSPACE On completing this service bulletin, the operator/maintainer shall complete the attached Compliance Record and send it to Eclipse Aerospace via regular mail, fax, or e-mail. Mailing Address Eclipse Aerospace Incorporated ATTN: Customer Care 2503 Clark Carr Loop SE Albuquerque, NM 87106 Fax 1-505-241-8802 E-mail customerfirstteam@eclipseaerospace.net Issued: 15 Feb 2011- Rev A COPYRIGHT © 2011 ECLIPSE AEROSPACE INC All rights reserved SB 500-31-014 8 of 9 ### Page 9 (OCR) SERVICE BULLETIN COMPLIANCE RECORD SB 500-31-014, Rev A: Aircraft Computer System (ACS) Software Update to 4.6.04 MODEL _ AIRPLANE S/N REG. NO.. _ TOTAL TIME . (HOURS) OWNER NAME: ADDRESS: _ TELEPHONE NO. C FAX NO. (→ - COMPLIANCE WITH SB 500-31-014, Rev A Description of Work Performed (Inspection | Modification | Repair | Option Installation | Defect or Damage Found, if applicable) DATE WORK PERFORMED BY (PRINTED) . (SIGNATURE) COMPANY ADDRESS TELEPHONE _ FAX --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. 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