# Eclipse Aerospace Mandatory Service Bulletin 500-31-019: Revision B

- Rights: © Eclipse Aerospace. Filed by the FAA in regulations.gov docket FAA-2013-0448; AD 2013-16-04 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication.
- Document: [Eclipse Aerospace Mandatory Service Bulletin 500-31-019](https://openairdocs.org/service-documents/eclipse/sb-500-31-019.md)
- Title as filed: U.S. DOT/FAA - SB 500-31-019, Rev B
- Pages: 9
- PDF: https://openairdocs.org/files/sha256/5b/6a/5b6a5697a89ca21d1e09e465f9050850d49da25ec7985caf7ffe01bee3b8d534
- Page: https://openairdocs.org/service-documents/eclipse/sb-500-31-019/file/5b6a5697a89c

## Text

Some pages are OCR from a scan. OCR can misread letters and numbers. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

ECLIPSE
Service
Bulle
tin
NUMBER:
SB
5
00
-
31
-
019
,
R
e
v
B
Mandat
ory
M
ODEL:
E
CLIP
SE
E
A5
00
www
.ECLIPSE.aer
o
S
UBJE
C
T
:
A
ir
c
r
af
t
C
om
p
u
t
e
r
S
y
s
t
e
m
(
A
C
S)
S
o
f
t
w
ar
e
U
pd
at
e
t
o
5
.1.
06
1.
PLANNING
INFORMA
TION
A.
Ef
f
ectivity
Aircraft
Serial
Numbers:
000001
through
000104,
0001
13
through
0001
15,
000120
and
000123
through
000124
when
modified
by
SB
500
-
99
-
002,
A
vionics
Upgrade
to
A
VIO
NG
Configuration
AND
NOT
modified
by
SB
500
-
99
-
005,
A
vionics
Upgrade
T
o
A
vio
NG
+
1.5
Configuration.
Aircraft
Serial
Numbers
000105
through
0001
12,
0001
16
through
0001
19,
000121,
000122
and
000125
through
000265
NOT
modified
by
SB
500-99-005,
A
vionics
Upgrade
T
o
A
vio
NG
+
1.5
Configuration.
NOTE
:
Applies
to
Aircraft
in
the
A
vio
NG
configuration.
B.
R
eason
Aircraft
Computer
System
(ACS)
software
upgrade
for
enhanced
functionality
and
product
improvement.
Revision
B
Changes:
Clarified
ef
fectivity
.
C.
Description
This
Service
Bulletin
(SB)
updates
the
ACS
software
version
for
A
vio
NG
configured
aircraft.
D.
R
ele
v
ant
Publications
None
E.
Compliance
Eclipse
Aerospace
Incorporated
considers
this
to
be
a
mandatory
upgrade
that
should
be
accomplished
within
90
days
or
50
hours
whichever
comes
first.
F
.
Appr
o
v
al
This
Service
Bulletin
is
based
on
engineering
data
that
is
F
AA-approved,
and
the
modification
herein
complies
with
the
applicable
regulations.
G.
Labor
R
equir
ements
The
following
information
is
for
planning
purposes
only
.
(1)
Estimated
labor
hours
to
perform:
Suggested
number
of
personnel:
1
ACS
Software
loading:
4.0
Hours
T
otal
labor
hours:
4.0
Hours
The
above
is
an
estimate
based
on
properly
equipped
and
experienced
personnel
complying
with
this
Service
Bulletin.
Actual
labor
hours
may
vary
depending
on
workforce
experience,
concurrent
maintenance,
discovery
of
other
discrepancies,
etc.
(2)
Qualification
of
personnel:
•
A
person
properly
authorized
to
perform
aircraft
maintenance
under
14
CFR
43
or
equivalent
approved
by
the
Civil
A
viation
Authority
having
jurisdiction.
•
A
vio
Maintenance
Computer
(AMC)
trained.
I
s
su
ed:
13
Mar
2013
–
R
e
v
B
©
2013
E
CLIP
SE
AER
O
SP
A
CE
IN
C
.
SB
5
00
-
31-019
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### Page 2

ECLIPSE
Service
Bulle
tin
H.
So
f
tw
ar
e
A
ccomplishment
Summary
Upgrade
ACS
software
to
version
5.1.06
using
the
A
vio
Maintenance
Computer
(AMC)
with
software
version
2.4.00
or
greater
.
I.
R
e
f
er
ences
Aircraft
Maintenance
Manual
(AMM)
P/N
06-1
17751,
latest
revision.
J.
Publications
A
f
f
ect
ed
Aircraft
Flight
Manual,
P/N
06-122204,
Revision
4
or
higher
must
be
used
after
completion
of
this
Service
Bulletin.
K.
Export
Contr
ol
These
commodities,
technology
or
software
were
exported
from
the
United
States
in
accordance
with
the
Export
Administration
Regulations.
These
commodities,
technology
or
software
are
intended
for
use
only
in
the
End
User
’
s
country
.
An
export
license
from
the
U.S.
Department
of
Commerce
may
be
required
before
these
products
can
be
re-exported,
transferred,
transshipped
on
a
non-continuous
voyage,
or
otherwise
disposed
of
in
any
other
country
,
either
in
their
original
form
or
after
being
incorporated
into
an
end
item.
Diversion
of
this
end-item
or
its
use
contrary
to
any
applicable
U.S.
government
license
or
to
U.S.
law
is
prohibited.
2.
MA
TERIAL
INFORMA
TION
A.
Mat
erials
No
parts
and/or
kits
need
to
be
ordered
for
this
Service
Bulletin.
B.
T
ooling
The
following
special
tooling/support
equipment
is
required
to
accomplish
this
Service
Bulletin.
Nomenclature
Part
Number
Use
A
vio
Maintenance
Computer
(AMC)
with
software
version
2.4.00
or
later
20-120576-1001
or
20-121926-1001
T
o
load
ACS
software.
ACS
J08
T
-harness
99-1
17120-2001
ACS/AMC
Connection
AMC
ACS
Software
Download
Box
87-120876-1003
ACS/AMC
Connection
USB
to
Ethernet
Adapter
SMC2209
Aircraft
Interface
Ethernet
Cable
Aircraft
Interface
C.
P
art
R
e-identification
Enter
the
new
SW
version
(ACS_5.1.06)
on
the
ACS
software
label.
I
s
su
ed:
13
Mar
2013
–
R
e
v
B
©
2013
E
CLIP
SE
AER
O
SP
A
CE
IN
C
.
SB
5
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### Page 3

ECLIPSE
Service
Bulle
tin
3.
A
CC
O
MPLISHMENT
INS
TRUCTIONS
A.
Job
Se
tup
Sign
Off
(1)
Power
up
the
AMC,
select
T
ab
31,
Software
Revision
drop
down
and
verify
that
ACS
Software
version
5.1.06
is
available.
NOTE
:
If
ACS
Software
version
5.1.06
is
not
listed
contact
Eclipse
Aerospace
Service
Engineering,
T
el.
toll
free
(877)
375–7978.
(2)
Make
the
aircraft
safe
for
maintenance.
Refer
to
AMM
20
-
00
-
01
MAKE
SAFE
FOR
MAINTENANCE.
B.
A
CS
So
f
tw
ar
e
Updat
e
(1)
Using
SUBT
ASK
AMM
-
31
-
40
-
00
-
021
-
921
-
001,
prepare
ACS
computers
for
installation
of
5.1.06
software
upgrade.
CAUTION
:
MAKE
SURE
ELECTRICAL
POWER
IS
OFF
WHEN
CONNECTING
ACS
J08
T
-HARNESS.
(2)
AMC
to
ACS
connection.
NOTE
:
Both
ACSs
will
need
to
be
loaded;
this
will
require
performing
this
procedure
for
both
the
Left
and
Right
ACS.
Step
3.B.(2)(a)
provides
instructions
for
connecting
the
AMC
to
the
left
ACS
and
Step
3.B.(2)(b)
provides
instructions
for
connecting
the
AMC
to
the
right
ACS.
I
s
su
ed:
13
Mar
2013
–
R
e
v
B
©
2013
E
CLIP
SE
AER
O
SP
A
CE
IN
C
.
SB
5
00
-
31-019
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### Page 4

ECLIPSE
Service
Bulle
tin
Sign
Off
(a)
Connect
AMC
to
left
ACS
as
follows:
Refer
to
Figure
1
.
Left
ACS
-
AMC
Connection
Figure
1
1.
Disconnect
aircraft
harness
connector
39A01P08
(7,
Figure
1)
from
left
APC
connector
39A01J08
(8,
Figure
1)
.
2.
Connect
APC
J08
T
-Harness
(9,
Figure
1)
to
left
APC
connector
39A01J08
(8,
Figure
1)
.
3.
Connect
APC
J08
T
-Harness
(4,
Figure
1)
to
aircraft
harness
connector
39A01P08
(7,
Figure
1)
.
4.
Connect
AMC
ACS
Download
Box
(3,
Figure
1)
to
APC
J08
T
-Harness
(4,
Figure
1)
.
5.
Connect
AMC
ACS
Download
Box
USB
connector
(1,
Figure
1)
to
USB
port
on
AMC
(1,
Figure
1)
.
6.
Make
sure
that
the
Program
Enable
switch
on
the
AMC
ACS
Download
Box
(3,
Figure
1)
is
in
the
OFF
position.
7.
Continue
to
step
B.(3)
.
I
s
su
ed:
13
Mar
2013
–
R
e
v
B
©
2013
E
CLIP
SE
AER
O
SP
A
CE
IN
C
.
SB
5
00
-
31-019
P
a
g
e
4
o
f
9

### Page 5

ECLIPSE
Service
Bulle
tin
Sign
Off
(b)
Connect
AMC
to
right
ACS
as
follows:
Refer
to
Figure
2
.
Right
ACS
-
AMC
Connection
Figure
2
1.
Disconnect
aircraft
harness
connector
39A02P08
(9,
Figure
2)
from
right
APC
connector
39A02J08
(8,
Figure
2)
.
2.
Connect
APC
J08
T
-Harness
(7,
Figure
2)
to
right
APC
connector
39A02J08
(8,
Figure
2)
.
3.
Connect
APC
J08
T
-Harness
(4,
Figure
2)
to
aircraft
harness
connector
39A02P08
(9,
Figure
2)
.
4.
Connect
AMC
ACS
Download
Box
(1,
Figure
2)
to
APC
J08
T
-Harness
(4,
Figure
2)
.
I
s
su
ed:
13
Mar
2013
–
R
e
v
B
©
2013
E
CLIP
SE
AER
O
SP
A
CE
IN
C
.
SB
5
00
-
31-019
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a
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### Page 6 (OCR)

ECLIPSE
ECLPSE Service Bulletin  AEROSPACE
Sign Off
5. Connect AMC ACS Download Box USB connector (6, Figure 2) to USB port on
AMC (5, Figure 2).
6. Make sure that the Program Enable switch on the AMC ACS Download Box (1,
Figure 2) is in the OFF position.
Continue to step B. (3).
NOTE: Both ACSs will need to be loaded; this will require performing this procedure for
both the left and right ACS.
(3) Power up the aircraft by setting the SYS BATT and START BATT switches to ON and the
BUS TIE to AUTO. (Clear any MASTER WARNINGS/CAUTIONS as needed.)
NOTE: If use of external power is required, Refer to AMM - 24-40-00-051-801 - EXTERNAL
POWER - MAINTENANCE PRACTICES.
(4) On the AMC, select Tab 31 and wait for the AMC to connect. Refer to Figure 3.
AVIO Maintenance Computer VerinA, 2400  Feb 27 18:21:00 UTC X  Copyright Eclipse Aerospace
8 Weigh  22 Autopilot  30 De-Ice
32 Ldg Gear  34 Nav/Pitot  72 Engine  73 Fuel Ctrl
JACS
- ACS
- Left ACS Data  Right ACS Data  -Load ACS
Software Revision
SW Rev ACS_V_5.0.00  SW Rev  ACS_V_5.1.06
CRC  5590C8AA  CRC
Load SW
Ldr Rev  LDR_V_4.0.00  Ldr Rev
CRC F942772F  CRCI
Fuel Data Ok  • Fuel Data
Г CCS Data Ok  • CCS Data
• Config Data Ok  • Config Data
Г W&B Data Ok  • W&B Data
Copy to Right  Copy to Left  -USB Flash Drive
Init Left Data  Init Right Data  Write
Maint Mode Off  5131673
Batt: 4:15  L-ACS  R-ACS
AMC Tab 31 - For Reference Only
Figure 3
NOTE: AMC Screenshot is for reference only and may vary with the AMC software revision.
(5)  Connection on lower right corner of AMC will show L-ACS or R-ACS box in green, which
ever is applicable.
Issued: 13 Mar 2013 - Rev B  © 2013 ECLIPSE AEROSPACE INC.  SB 500-31-019
Page 6 ot 9

### Page 7 (OCR)

ECLIPSE
ECLPSE Service Bulletin  AEROSPACE
Sign Off
(6) On Load ACS dropdown box select ACS_V_5.1.06 and select the Load SW button, follow the
AMC prompts after selecting the load SW button.
NOTE: Software load should take approximately five minutes.
• When software load is complete, the status box will show Loading...done.
(7)  On AMC verify software ACS CRC is C2968A62. Refer to Figure 4.
AVIO Maintenance Computer  Version AMC_2.4.00  Feb 27 18:30:55 UTC X  Copyright Eclipse Aerospace
8 Weigh  21 Air Cond  22 Autopilot  24 Elec Pwr  27 FIt Ctrls  28 Fuel  30 De-Ice
31 Instr  32 Ldg Gear  34 Nav/Pitot  72 Engine  73 Fuel Ctrl
ACS
- ACS
- Left ACS Data  - Right ACS Data  - Load ACS
Software Revision
SW Rev ACS_V_5.1.06  SW Rev  ACS_V_5.1.06
CRC  C2968A62  CRC
Load SW
Ldr Rev  LDR_V_4.0.00  Ldr Rev
CRC F942772F  CRC  Load ACS V 5.1.06
27-Feb 2013 18:22:26
S-rec file... verified
Fuel Data Ok  • Fuel Data  Clear ACS memory... done
• CCS Data Ok  • CCS Data  Loading... done
CRC Expected: C2968A62
Г Config Data Ok  • Config Data
Г W&B Data Ok  Г W&B Data
Copy to Right  Copy to Left  - USB Flash Drive
Init Left Data  Init Right Data  Write
Maint Mode Off
Batt: 4:21  L-ACS  R-ACS
AMC Tab 31 - For Reference Only
Figure 4
NOTE: AMC Screenshot is for reference only and may vary with the AMC software revision.
(8) Power down the aircraft by setting the SYS BATT and START BATT switches to OFF and the
BUS TIE to OPEN.
CAUTION:  AIRCRAFT MUST BE POWERED DOWN PRIOR TO
DISCONNECTING/CONNECTING THE T-HARNESS FROM THE
ACS. DAMAGE TO EQUIPMENT COULD OCCUR.
(9) Disconnect AMC from ACS.
(a) For left ACS:
Remove APC J08 T-Harness from the left APC connector 39A01J08 and aircraft
harness connector 39A01P08. Reconnect connector 39A01P08 to left APC
connector 39A01J08.
Issued: 13 Mar 2013 - Rev B  © 2013 ECLIPSE AEROSPACE INC.  SB 500-31-019
Page 7 of 9

### Page 8

ECLIPSE
Service
Bulle
tin
Sign
Off
(b)
For
right
ACS:
1.
Remove
APC
J08
T
-Harness
from
the
right
APC
connector
39A02J08
and
aircraft
harness
connector
39A02P08.
Reconnect
connector
39A02P08
to
right
APC
connector
39A02J08.
(10)
W
rite
the
new
software
version
(5.1.06)
on
the
ACS
software
label
with
a
permanent
ink
marker
.
(1
1)
Perform
software
update
on
right
ACS,
do
step
B.(2).(b)
,
and
repeat
steps
B.(3)
thru
B.(10)
.
(12)
Perform
aircraft
configuration
update.
Note
installed
options,
activate
and
configure
as
required.
Refer
to
AMM
31
-
40
-
00
AIRCRAFT
COMPUTER
SYSTEMS
-
MAINTENANCE
PRACTICES.
(13)
Do
adjustment/test
of
the
left
and
right
APCs
(for
software
update).
Refer
to
AMM
-
31
-
40
-
00
-
071
-
801
-
AIRCRAFT
COMPUTER
SYSTEMS
-
ADJUSTMENT/TEST
.
(14)
Remove
all
tools,
equipment,
and
unwanted
material
from
work
area.
(15)
If
no
further
maintenance
is
required,
return
the
aircraft
back
to
service.
Refer
to
AMM
-
20
-
00
-
02
-
051
-
801
-
RETURN
T
O
SER
VICE
(AFTER
MAINTENANCE).
C.
Limit
ations
and
Pr
ocedur
es
A
vio
Maintenance
Computer
(AMC)
must
have
software
version
2.4.00
or
higher
in
order
to
load
ACS
software
5.1.06.
Remove
AFM
TR-016
(installed
by
SB
500-31-026
Software
Configuration
Update).
D.
Cos
t
Contact
Eclipse
Aerospace
Customer
Care
for
cost
and
availability
.
4.
REC
ORD
OF
C
O
MPLIANCE
Upon
completion
of
this
Service
Bulletin,
make
an
appropriate
maintenance-record
entry
specifying
the
Service
Bulletin
number
.
5.
NO
TIFYING
ECLIPSE
AER
OSP
A
CE
On
completing
this
service
bulletin,
the
operator/maintainer
shall
complete
the
attached
Compliance
Record
and
send
it
to
Eclipse
Aerospace
via
regular
mail,
fax,
or
e-mail.
Mailing
Address
Eclipse
Aerospace
Incorporated
A
TTN:
Customer
Care
2503
Clark
Carr
Loop
SE
Albuquerque,
NM
87106
Fax
1-505-241-8802
E-mail
sbcompliance@eclipse.aero
I
s
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ed:
13
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2013
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2013
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5
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31-019
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### Page 9

SER
VICE
BULLETIN
COMPLIANCE
RECORD
MODEL
_________
AIRPLANE
S/N
________
REG.
NO.
_________
T
OT
AL
TIME
______
(HOURS)
OWNER
NAME:
______________________________________________________________________
ADDRESS:
______________________________________________________________________
______________________________________________________________________
TELEPHONE
NO.
(___)
__________________________
F
AX
NO.
(___)
______________________
COMPLIANCE
WITH
SB
500-31-019,
Rev
B
Description
of
W
ork
Performed
(Inspection
|
Modification
|
Repair
|
Option
Installation
|
Defect
or
Damage
Found,
if
applicable)
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
DA
TE
_______________
WORK
PERFORMED
BY
____________________________________________________________
(PRINTED)
__________________________________________________________
(SIGNA
TURE)
COMP
ANY
__________________________________________________________
ADDRESS
__________________________________________________________
__________________________________________________________
TELEPHONE
________________________________
F
AX_______________________________

---
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