# Leonardo Alert Service Bulletin 189-237: Revision A

- Rights: © Leonardo S.p.A. Filed by the FAA in regulations.gov docket FAA-2021-0612, the docket of AD 2021-20-17. Not covered by OpenAirDocs’ CC0 dedication.
- Document: [Leonardo Alert Service Bulletin 189-237](https://openairdocs.org/service-documents/leonardo/sb-189-237.md)
- Title as filed: Leonardo Helicopters Emergency ASB No. 189-237 Rev A
- Pages: 49
- PDF: https://openairdocs.org/files/sha256/57/5d/575ddf496db2e2819c2043651ee4ed5f1b730aee61f1abe16754e1ef0341500e
- Page: https://openairdocs.org/service-documents/leonardo/sb-189-237/file/575ddf496db2

## Text

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### Page 1

N° 189-237
DATE:  May 29, 2019 
REV. :  A - September 5, 2019 
Page 1 of 48 
TITLE 
ATA 64 - TAIL ROTOR FLIGHT CONTROL IMPROVED PERIODICAL INSPECTION 
REVISION LOG 
Revision A of this Service Bulletin cancels and supersedes the previous Revision /. 
Revision A is issued in order to introduce the following changes: 
• Update the “Compliance” section clarifying the note relevant to accomplishment of Part
VI.
• Provide instruction to remove the castellated nut in pl ace of loosen it while performing
the replacement of the TR duplex bearing.
• Add closure action in case of findings after accomplishment with Part VI step 3.
• Add cleaning instruction of the TR duplex bearing area  in Part V before installation of
the spider plug.
• Add details to cleaning procedure of spacer control rod surface with aliphatic naphtha.
• Add use of a borescope as alternative mean to perform i nspection of Part I, in such
case the removal of the access panels 495A and 496A is not required.
• In case of no-findings after the inspections, it is not required anymore to send feedback
to LHD.
• Add HUMS data download in case TRA HUMS accelerometer h as been already
installed to helicopter.
• Update the reference to Annex A - UTC Microtecnica Service Bulletin 67-0006 Issue 1.
Leonardo S.p.A.
Via Giovanni Agusta, 520
21017 Cascina Costa di Samarate (VA) Italy
Tel.: +39 0331 229111 - Fax: +39 0331 229605/222595
An appropriate entry should be made in the aircraft log book upon accomplishment.
If ownership of aircraft has changed, please, forward to new owner.
EMERGENCY ALERT
SERVICE BULLETIN

### Page 2

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 2 of 48 REVISION: A - September 5, 2019 
Revision bars in the margins identify changes.

### Page 3

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 3 of 48 
1. PLANNING INFORMATION 
A. EFFECTIVITY 
Part I: All AW189 helicopters. 
Part II: All AW189 helicopters. 
Part III: All AW189 helicopters. 
Part IV: All AW189 helicopters. 
Part V: All AW189 helicopters. 
Part VI: All AW189 helicopters. 
B. COMPLIANCE 
Part I:  
Within 10 FH from last application of Part I of SB 18 9-224 or from the issue of this 
Service Bulletin, whichever occurs first. Then repeat the inspection every 10 FH. 
NOTE 
Every time it is required to perform Part II, 
accomplishment of Part I, Part IV and Part V on the 
same maintenance downtime, must be performed as a 
prerequisite. 
If Part III is required in the same maintenance 
downtime, it shall be performed last. 
Part II:  
Within 50 FH from last application of Part II of SB 1 89-224 or from the issue of this 
Service Bulletin, whichever occurs first. Then repeat the inspection every 50 FH. 
Part III:  
Within 20 FH from last application of Part III of SB 189-224 or from the issue of this 
Service Bulletin, whichever occurs first. Then repeat the installation every 20 FH. 
Part IV:  
Within 10 FH from last application of Part IV of SB 1 89-224 or from the issue of this 
Service Bulletin, whichever occurs first. Then repeat the inspection every 10 FH. 
NOTE 
Perform as a prerequisite Part I and Part IV. 
If Part III is required in the same maintenance 
downtime, it shall be performed lastly.

### Page 4

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 4 of 48 REVISION: A - September 5, 2019 
Part V:  
Within 10 FH from last application of Part I of SB 18 9-224 or from the issue of this 
Service Bulletin, whichever occurs first. Then repeat the inspection every 10 FH. 
NOTE 
• After the first accomplishment of Part VI repeat 
Part VI phased with Part II, not exceeding 
200FH from the first application of the Part VI. 
Then repeat every 200FH. 
• Perform in sequence Part I, Part IV, Part V as a 
prerequisite. 
• If Part II is required in the same maintenance 
downtime, it shall be performed after Part V and 
before Part VI. 
• If Part III is required in the same maintenance 
downtime, it shall be performed after Part VI. 
Part VI:  
Within 10 FH from last application of Part I of SB 18 9-224 or from the issue of this 
Service Bulletin, whichever occurs first. Then repeat the inspection every 200 FH. 
C. CONCURRENT REQUIREMENTS 
This SB supersedes and replaces the SB 189-224. 
D. REASON 
This Service Bulletin is issued in order to require the  periodical inspection of the 
slippage marking of the back-end castellated nut of th e TR servo-actuator and the 
periodical detailed inspection of the TR duplex bearing. 
E. DESCRIPTION 
Following additional tests and the completion of the i nitial phase of the in service 
monitoring carried out on the AW169 and AW189 fleet,  it has been confirmed that the 
introduction of a temperature monitoring represents a n effective independent measure 
to confirm the health of the TR bearing. In addition  a refinement of the current 
inspection schedule is required with this SB along with the introduction of an additional 
instruction for duplex bearing roughness check. 
This Service Bulletin provides the instructions for the above together with the transition 
to the new inspection regime.

### Page 5

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 5 of 48 
In details Part I of this Service Bulletin provides th e periodical detailed inspection of 
the slippage marking of the castellated nut installed on the back end of the TRA.  
Part II partly retains the requirement of the Part I I of the SB 189-224 defining the 
required detailed inspection requirement of TR duplex bearing.  
Part III provides the instructions to install a dedicated  thermal strip in the area of the 
TR duplex bearing.  
Part IV provides the instructions to recursively check the thermal strip. 
Part V requires the verification of metallic particle presence in the grease that could be 
found on the visible part of the duplex bearing. Thi s check was already present in the 
Part II of the SB 189-224 and it is now confirmed with a tighter compliance. 
Part VI prescribe an additional roughness check of the duplex bearing to be performed 
after removal of the spider assembly. 
Incorrect installation of the TR servo-actuator back-end nut or seizure of the TR duplex 
bearing may lead to loss of Tail Rotor control which, depending on the flight condition, 
could lead to loss of control of the aircraft. 
Feedback on the compliance to this Service Bulletin is required. 
Revision A of this Service Bulletin allows the simplif ication of Part I inspection and 
reduce the amount of feedback required after “no-findings” inspections. 
F. APPROVAL 
The technical content of this Service Bulletin is approve d under the authority of DOA 
nr. EASA.21.J.005. For helicopters registered under oth er Aviation Authorities, before 
applying the Service Bulletin, applicable Aviation Auth ority approval must be checked 
within Leonardo Helicopters customer portal. 
E.A.S.A. states mandatory compliance with inspections, mod ifications or technical 
directives and related time of compliance by means of rel evant Airworthiness 
Directives. 
If an aircraft listed in the effectivity embodies a m odification or repair not LHD certified 
and affecting the content of this Service Bulletin, it is responsibility of the 
Owner/Operator to obtain a formal approval by Aviation Authority having jurisdiction on 
the aircraft, for any adaptation necessary before incor poration of the present Service 
Bulletin. 
G. MANPOWER 
To comply with this Service Bulletin the following MMH are deemed necessary: 
Part I: approximately one (0.5); 
Part II: approximately three (3);

### Page 6

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 6 of 48 REVISION: A - September 5, 2019 
Part III: approximately half (0.5); 
Part IV: approximately one (1). 
Part V: approximately one (0.5); 
Part VI: approximately three (3); 
MMH are based on hands-on time and can change with per sonnel and facilities 
available. 
H. WEIGHT AND BALANCE 
N.A. 
I. REFERENCES 
1) PUBLICATIONS 
DATA MODULE DESCRIPTION PART 
DM01 89-A-00-20-00-00A-120A-A Helicopter on ground f or a safe 
maintenance. 
I, II; III, 
IV, V, VI 
DM02 89-A-06-41-00-00A-010A-A Access door provision  I, II 
DM03 89-A-64-31-01-00A-520A-A Pitch link - Remove pro cedure II 
DM04 89-A-64-31-01-00A-720A-A Pitch link - Install pr ocedure II, IV, V, 
VI 
DM05 89-A-64-31-03-00A-520A-A Spider plug - Remove procedure II, III, 
IV,V 
DM06 89-A-64-31-03-00A-720A-A Spider plug - Install  procedure II, III, IV, 
V 
DM07 89-A-64-31-02-00A-520A-A Scissors group – Remove 
procedure 
II 
DM08 89-A-64-31-04-00A-520A-A Spider and slider assemb ly - 
Remove procedure 
II, VI 
DM09 89-A-64-31-04-00A-720A-A Spider and slider assemb ly - 
Install procedure 
II, VI 
DM10 89-A-64-31-05-00A-520A-B Duplex bearing - Remo ve 
procedure 
II, IV, V, 
VI 
DM11 89-A-64-31-05-00A-720A-B Duplex bearing - Insta ll procedure II, IV, V, 
VI 
2) ACRONYMS 
SB Service Bulletin 
DM Data Module 
DOA Design Organization Approval 
EASA European Aviation Safety Agency 
LHD Leonardo Spa Helicopters

### Page 7

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 7 of 48 
MMH Maintenance Man Hours 
SB Service Bulletin 
FH Flight Hours 
TR Tail Rotor 
TRA Tail Rotor Actuator 
 
3) ANNEX 
Annex A UTC AEROSPACE SYSTEMS SB 67-0006 Issue 1. 
J. PUBLICATIONS AFFECTED 
N.A. 
K. SOFTWARE ACCOMPLISHMENT SUMMARY 
N.A.

### Page 8

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 8 of 48 REVISION: A - September 5, 2019 
2. MATERIAL INFORMATION 
A. REQUIRED MATERIALS 
1) PARTS 
Refer to AW189 IPD for the spares materials required t o comply with the AMP DMs 
referenced in the accomplishment instructions. 
2) CONSUMABLES 
The following consumable materials, or equivalent, are  necessary to accomplish this 
Service Bulletin: 
# Spec./LHD code number DESCRIPTION Q.TY NOTE PART 
1 Thermax 8 Level strip indicator code No.26805 Thermal strip AR (1)(2)(3) III,IV 
2 TT-N-95-B / Code No. 531055030 Aliphatic Naphtha (C059) AR (1) III,IV 
 
Refer to AW189 AMDI for the consumables required to com ply with the AMP DMs 
referenced in the accomplishment instructions. 
3) LOGISTIC MATRIX 
N.A. 
NOTE 
(1) Item to be furnished as local supply. 
(2) Thermal strip Thermax 5 Level clock style indicat or code No.26004 may be used 
as a valid alternative. 
(3) The use of further alternative strip is allowed pr ovided that it complies with the 
following requirements: 
• Irreversible temperature indication. 
• Self-Adhesive. 
• Temperature Range shall be included within 100°C – 1 60°C provided that it 
shows a discrete level at 121±2°C. 
• Overall measurement accuracy: ±2°C. 
• The maximum allowed length to prevent overlap is 80  mm. 
In case any clarification is needed, contact the Product S upport Engineering 
(pse_aw189.mbx.aw@leonardocompany.com).

### Page 9

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 9 of 48 
B. SPECIAL TOOLS 
Refer to ITEP for the special tools required to comply with the AMP DMs referenced in 
the accomplishment instructions. 
C. INDUSTRY SUPPORT INFORMATION 
Owners/Operators who comply with the instructions of this Service Bulletin no later 
than the applicable date in the “Compliance” section wi ll be eligible to receive 
REQUIRED MATERIALS on free of charge basis, except for Consumable Materials 
and Special Tools.  
NOTE: Customers who fail to comply with the instruction s in this Service Bulletin 
before the compliance date are not eligible for the aforementioned special policy.  
Please Issue relevant MMIR form to your Warranty Administration Dpt.  
NOTE: WRM will include RETURN MATERIAL AUTHORIZATION  (RMA) number; the 
unit disembarked from the aircraft has to be returned to LHD within thirty (30) calendar 
days after the shipment of the replacement part. In case  of missing return within thirty 
(30) calendar days, Customer will be invoiced for the price of the replacement part.

### Page 10

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 10 of 48 REVISION: A - September 5, 2019 
3. ACCOMPLISHMENT INSTRUCTIONS 
GENERAL NOTES 
a) Place an identification tag on all components that 
are re-usable, including the attaching hardware that 
has been removed to gain access to the 
modification area and adequately protect them until 
their later re-use. 
PART I 
1. In accordance with AMP DM 89-A-00-20-00-00A-120A-A,  prepare the helicopter on 
ground for a safe maintenance. Disconnect the battery, a ll electrical power sources 
and/or the external power supply. 
NOTE 
Removal of access panels 496A and 495A can be 
avoided if visual access to the inspection area is 
available by other means. A suitable boroscope can be 
inserted in the grid of access panel 496A as shown on 
Figure 3. 
2. In accordance with AMP DM 89-A-06-41-00-00A-010A-A,  remove the access panels 
496A and 495A. 
3. Take a picture of the back-end area of the TRA clear ly showing the slippage mark, and 
keep a record in a local archive to be made available if required. 
4. With reference to Figure 3, check the slippage mark o n the castellated nut for absence 
of evidence of rotation between the parts. Record the result on Table I (refer to Figure 
7). 
5. If any evidence of rotation is found, contact the Pr oduct Support Engineering 
(pse_aw189.mbx.aw@leonardocompany.com), wait for further instructions before to 
perform the following checks: 
5.1 Perform Part II of this SB; 
5.2 Perform Part V of this SB;  
5.3 Send the picture taken at step 3 to Product Suppo rt Engineering 
(pse_aw189.mbx.aw@leonardocompany.com). 
5.4 If the helicopter is already compliant with the SB  189-227, perform HUMS data 
download from AMMC to DTD. Upload the HUMS data to Heliwise.

### Page 11

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 11 of 48 
6. If no evidence of rotation is found in step 4, ret urn the helicopter to a ready to flight 
condition and record for compliance with Part I of this Service Bulletin on the helicopter 
logbook. 
7. Send the attached compliance form and the compiled T able I to the following mail box:  
pse_aw189.mbx.aw@leonardocompany.com 
As an alternative, gain access to My Communications section on Leonardo WebPortal 
and compile the “Service Bulletin Application Communication”.

### Page 12

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 12 of 48 REVISION: A - September 5, 2019 
PART II 
1. In accordance with AMP DM 89-A-00-20-00-00A-120A-A,  prepare the helicopter on 
ground for a safe maintenance. Disconnect the battery, a ll electrical power sources 
and/or the external power supply. 
2. In accordance with AMP DM 89-A-64-31-03-00A-520A-A,  remove the spider plug. 
3. In accordance with AMP DM 89-A-64-31-01-00A-520A-A,  remove all the pitch links from 
the TR. 
4. In accordance with applicable steps of AMP DM 89-A-64- 31-02-00A-520A-A, disconnect 
the upper half scissors from the spider.  
5. Remove and discard the strap that attach the boot to  the spider and slider assembly. 
Disconnect and lower the boot from the spider. 
6. Perform the inspection of the TR duplex bearing in accordance with the following 
procedure: 
6.1 Inspect the visible part of the TR duplex bearing (including the seals) for absence 
of wear, damages and security of attachment. Record the results on Table II 
(refer to Figure 8). 
6.2 Check for absence of axial play when trying to move t he spider along the control 
rod axis. Record the result on Table II (refer to Figure 8). 
NOTE 
With reference to Figure 1 and Figure 2 Details B and  
C, apply a 35 ± 2.5 N upward force on the squared ro d 
end by means of a dynamometer while performing the 
instructions reported in steps from 6.3 to 6.7. It is 
allowed to apply the force either pushing or pulling  the 
rod end with the dynamometer. 
6.3 Perform at least three (3) complete and continuous revolutions of the spider both 
in clockwise and in counterclockwise directions and verify that the spider has a 
free and easy rotation. Record the result on Table II (refer to Figure 8). 
6.4 Put one arm of the spider along the vertical posit ion; locate a dynamometer 
gauge on the spider arm hole (pitch link upper bolt l ocation). Hold the gauge 
perpendicular to the spider arm surface. Gently push ri ghtward the device until a 
slight rotation of the spider occurs (see Figure 2 for fu rther details and 
dynamometer positioning). Record the force measured on Table II (refer to 
Figure 8). 
6.5 Repeat step 6.4 for the opposite spider rotation o n the same arm, pushing 
leftward the dynamometer gauge from the vertical posi tion of the spider arm.

### Page 13

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 13 of 48 
Record the force measured on Table II (refer to Figure 8). 
6.6 Repeat steps 6.4 and 6.5 for all the other three  spider arms. 
6.7 The force detected by dynamometer on steps 6.4 thru  6.6 shall be measured 
within 2 N and 10 N. 
7. If none of the checks performed in step 6 fails procee d as follows, otherwise skip to  
step 8. 
NOTE 
Removal of access panel 496A can be avoided if visual 
access to the inspection area is available by other 
means. A suitable boroscope can be inserted in the 
grid of access panel 496A as shown on Figure 3. 
7.1 In accordance with AMP DM 89-A-06-41-00-00A-010A -A, remove the access 
panels 496A and 495A. 
7.2 With reference to Figure 3, check the slippage mar k on the castellated nut for 
absence of evidence of rotation between the parts by me ans of the borescope. If 
any evidence of rotation is found, immediately contact the PSE 
(pse_aw189.mbx.aw@leonardocompany.com) and wait for further instructions. 
7.3 If the helicopter is already compliant with the SB  189-227, perform HUMS data 
download from AMMC to DTD. Upload the HUMS data to Heliwise. 
7.4 Skip to step 12. 
8. If one of the checks performed from step 6.1 to 6.2  fails skip to step 10, otherwise 
proceed with the following step 9. 
9. If one of the checks performed from step 6.3 to step 6.7 fails proceed as follows: 
9.1 Perform the cleaning procedure of the sliding contr ol assy in accordance with the 
following procedure: 
9.1.1 In accordance with AMP DM 89-A-06-41-00-00A-010A -A remove the 
access panels 496A and 495A. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
9.1.2 In accordance with the applicable steps of UTC SB 6 7-0006, remove 
and discard the cotter pin and the lockwire from the ca stellated nut of 
the TRA back-end and remove the nut. 
9.1.3 In accordance with applicable steps of AMP DM 89-A- 64-31-04-00A-
520A-A, remove the spider and slider assembly.

### Page 14

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 14 of 48 REVISION: A - September 5, 2019 
9.1.4 Clean the external surface of the spider and slid er assembly by means 
of soft lint-free cloth. 
9.1.5 Clean the accessible internal surface of the slider bushing by means of 
soft lint-free cloth. 
9.1.6 In accordance with applicable steps of AMP DM 89-A- 64-31-04-00A-
720A-A, reinstall the spider and slider assembly. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end  
9.1.7 In accordance with the applicable steps of UTC SB 6 7-0006, reinstall 
castellated nut of the TRA back-end and cotter pin P/N EN2367-29020 
and lockwire P/N MS20995C20. 
9.1.8 With reference to Figure 3, restore the slippag e marking on the 
castellated nut from the hinge bracket element to the rod. 
9.2 Repeat steps from 6.2 to 6.7 to verify the absence of axial play of TR duplex 
bearing and to perform again the roughness and breaka way force checks of TR 
duplex bearing. 
9.3 If any of the checks performed in step 9.2 fails pr oceed with the following step 10, 
otherwise skip to step 12. 
10. Contact immediately the Product Support Engineeri ng 
(pse_aw189.mbx.aw@leonardocompany.com) to receive further instruction before 
performing the replacement of the TR duplex bearing in accordance with the following 
procedure: 
10.1 If the helicopter is already compliant with the S B 189-227, perform HUMS data 
download from AMMC to DTD. Upload the HUMS data to Heliwise. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
10.2 In accordance with the applicable steps of UTC SB 67 -0006, remove and discard 
the cotter pin and the lockwire from the castellated n ut of the TRA back-end and 
remove the nut.

### Page 15

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 15 of 48 
NOTE 
Before removal of the TR duplex bearing, take note of 
its installation orientation marking “OUT” on the 
outboard visible face. 
After removal mark “IN” on the inboard opposite face of 
the TR duplex bearing. 
Use an indelible pen. 
10.3 In accordance with AMP DM 89-A-64-31-05-00A-520A- B, remove the TR duplex 
bearing. 
10.4 Collect the grease leaked from the TR duplex beari ng “IN” marked side in a 
container different from the one used before. 
10.5 Take a picture of both faces of the removed TR du plex bearing and send them to 
PSE (pse_aw189.mbx.aw@leonardocompany.com) before returning the bearing. 
10.6 Clean by means of a soft lint-free cloth the housi ng of the TR duplex bearing, the 
rod visible part and the internal side of the spider plug. 
10.7 In accordance with AMP DM 89-A-64-31-05-00A-720A- B, install a new TR duplex 
bearing. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
10.8 In accordance with the applicable steps of UTC SB 67 -0006, reinstall castellated 
nut of the TRA back-end and cotter pin P/N EN2367-290 20 and lockwire 
P/N MS20995C20. 
10.9 With reference to Figure 3, restore the slippage marking on the castellated nut 
from the hinge bracket element to the rod. 
11. In case replacement of the TR duplex bearing is req uired, please return immediately 
(within 2 days) the removed TR duplex bearing and th e collecting containers of the 
grease to Leonardo Helicopters. Contact the Product Su pport Engineering 
(pse_aw189.mbx.aw@leonardocompany.com) to receive the proper instructions to 
return the removed component. 
12. In accordance with AMP DM 89-A-64-31-01-00A-720A-A , while performing installation of 
TR pitch links, it is possible to re-protect TR pitch l inks and the scissors using the 
following procedure. 
12.1 Clean the bolts by means of cleaning solvent.

### Page 16

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 16 of 48 REVISION: A - September 5, 2019 
12.2 Check the bolts looking for corrosion. Contact the P roduct Support Engineering 
(pse_aw189.mbx.aw@leonardocompany.com) in case of any findings. 
12.3 Protect the parts using Tectyl Grade I or Thixof lex Black as a valid alternative. 
13. In accordance with AMP DM 89-A-64-31-03-00A-720A-A , install the spider plug. 
NOTE 
In case of any findings, report within 2 days the 
inspection results along with the available records of 
the previous checks. 
14. Send the attached compliance form and the compiled Table II to the following mail box: 
pse_aw189.mbx.aw@leonardocompany.com 
As an alternative, gain access to My Communications section  on Leonardo WebPortal 
and compile the “Service Bulletin Application Communication”. 
15. Return the helicopter to a ready to flight condit ion and record for compliance with Part II 
of this Service Bulletin on the helicopter logbook.

### Page 17

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 17 of 48 
PART III 
1. In accordance with AMP DM 89-A-00-20-00-00A-120A-A,  prepare the helicopter on 
ground for a safe maintenance. Disconnect the battery, a ll electrical power sources 
and/or the external power supply. 
2. In accordance with AMP DM 89-A-64-31-03-00A-520A-A,  remove the spider plug. 
3. With reference to Figure 4, perform the installati on of thermal strip Thermax 8 level strip 
No.26805 or equivalent as follows: 
3.1 Clean the spacer control rod P/N 4F6430A02551 surfa ce with a soft lint-free cloth 
soaked with a small quantity of aliphatic naphtha. The n dry the surface with a 
clean cloth. 
3.2 With reference to Figure 5, if the selected therma l strip exceeds the height of 16 
mm it shall be cut taking care not to remove the Celsius scale and not to damage 
the sensitive elements of the strip. 
CAUTION 
When installing the thermal strip pay attention to: 
• avoid contact with bearing gaskets; 
• ensure a good adhesion with the spacer control rod 
P/N 4F6430A02551; 
• all temperature indicators of the thermal strip shall 
be visible. 
CAUTION 
If thermal strip trimming is required, confirm that the cut 
did not cause debonding of strip layers. 
3.3 With reference to Figure 4, with the help of a n on metallic spatula, perform the 
installation of the thermal strip on the surface of the  spacer control rod 
P/N 4F6430A02551. 
4. In accordance with AMP DM 89-A-64-31-03-00A-720A-A,  install the spider plug. 
5. Return the helicopter to a ready to flight conditi on and record for compliance with Part III 
of this Service Bulletin on the helicopter logbook. 
6. Send the attached compliance form to the following mail box:  
pse_aw189.mbx.aw@leonardocompany.com 
As an alternative, gain access to My Communications section  on Leonardo WebPortal 
and compile the “Service Bulletin Application Communication”.

### Page 18

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 18 of 48 REVISION: A - September 5, 2019 
PART IV 
1. In accordance with AMP DM 89-A-00-20-00-00A-120A-A,  prepare the helicopter on 
ground for a safe maintenance. Disconnect the battery, a ll electrical power sources 
and/or the external power supply. 
2. In accordance with AMP DM 89-A-64-31-03-00A-520A-A,  remove the spider plug. 
3. With reference to Figure 4, check the thermal strip  for good adhesion and readability and 
proceed as follows: 
3.1 If the thermal strip is properly installed proceed with step 4; 
3.2 If the strip is detached, partially detached or unr eadable perform the spider and 
slider inspection in accordance with accomplishment instructio ns from step 3 to 
step 14 of Part II of this SB; 
3.3 Replace the thermal strip in accordance with step 3 of Part III of this SB; 
3.4 Skip to step 6. 
CAUTION 
In case the selected thermal strip does not provide a 
discrete value equal to 121°C, select the lowest value 
comprised within the range 121±2°C. 
4. With reference to Figure 4, check the temperature r eached by the thermal strip installed 
on spacer control rod P/N 4F6430A02551. Make sure that the temperature has not 
reached a value equal to or above 121°C. Record the ch eck result on Table III (refer to 
Figure 9). 
5. If temperature has exceeded a value equal to or ab ove 121°C, contact immediately the 
Product Support Engineering ( pse_aw189.mbx.aw@leonardocompany.com) and 
perform the following procedure. Otherwise, skip to Step 6: 
5.1 If the helicopter is already compliant with the SB  189-227, perform HUMS data 
download from AMMC to DTD. Upload the HUMS data to Heliwise. 
5.2 Contact immediately the Product Support Engineer ing 
(pse_aw189.mbx.aw@leonardocompany.com) to receive further instruction 
before thermal strip and duplex bearing removal and replacement. 
5.3 Perform from step 3 to step 14 of Part II of this SB. 
5.4 Perform from step 3 to step 10 of Part V of this S B. 
5.5 Remove the spacer control rod P/N 4F6430A02551, w ithout removing the 
thermal strip. 
5.6 Take a picture of the thermal strip, installed on  the removed spacer control rod 
P/N 4F6430A02551 and send it to Product Support Engin eering 
(pse_aw189.mbx.aw@leonardocompany.com).

### Page 19

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 19 of 48 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
5.7 In accordance with the applicable steps of UTC SB 67- 0006, remove and discard 
the cotter pin and the lockwire from the castellated n ut of the TRA back-end and 
remove the nut. 
NOTE 
Before removal of the TR duplex bearing, take note of 
its installation orientation marking “OUT” on the 
outboard visible face. 
After removal mark “IN” on the inboard opposite face of 
the TR duplex bearing. 
Use an indelible pen. 
5.8 In accordance with AMP DM 89-A-64-31-05-00A-520A-B , remove the TR duplex 
bearing. 
5.9 Collect the grease leaked from the TR duplex bearin g “IN” marked side in a 
container different from the one used before. 
5.10 Take a picture of both faces of the removed TR du plex bearing and send them to 
PSE (pse_aw189.mbx.aw@leonardocompany.com) before returning the bearing. 
5.11 Clean by means of a soft lint-free cloth the housi ng of the TR duplex bearing, the 
rod visible part and the internal side of the spider plug. 
5.12 In accordance with AMP DM 89-A-64-31-05-00A-720A- B, install a new TR duplex 
bearing. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
5.13 In accordance with the applicable steps of UTC SB 67 -0006, reinstall castellated 
nut of the TRA back-end and cotter pin P/N EN2367-290 20 and lockwire 
P/N MS20995C20. 
5.14 With reference to Figure 3, restore the slippage marking on the castellated nut 
from the hinge bracket element to the rod. 
5.15 In case replacement of the TR duplex bearing is re quired, please return 
immediately (within 2 days) the removed TR duplex be aring, the collecting 
containers of the grease and the thermal strip to Leona rdo Helicopters. Contact

### Page 20

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 20 of 48 REVISION: A - September 5, 2019 
the Product Support Engineering ( pse_aw189.mbx.aw@leonardocompany.com) 
to receive the proper instructions to return the removed component. 
5.16 In accordance with AMP DM 89-A-64-31-01-00A-720A- A, while performing 
installation of TR pitch links, it is possible to re-pro tect TR pitch links and the 
scissors using the following procedure 
5.16.1 Clean the bolts by means of cleaning solvent. 
5.16.2 Check the bolts looking for corrosion. Contact th e Product Support 
Engineering ( pse_aw189.mbx.aw@leonardocompany.com) in case of 
any findings. 
5.16.3 Protect the parts using Tectyl Grade I or Thix oflex Black as a valid 
alternative. 
5.17 Go to step 6. 
6. In accordance with AMP DM 89-A-64-31-03-00A-720A-A,  install the spider plug. 
7. Return the helicopter to a ready to flight conditi on and record for compliance with Part IV 
of this Service Bulletin on the helicopter logbook. 
NOTE 
In case of any findings, report within 2 days the 
inspection results along with the available records of 
the previous checks. 
8. Send the attached compliance form and the compiled T able III to the following mail box: 
pse_aw189.mbx.aw@leonardocompany.com 
As an alternative, gain access to My Communications section on Leonardo WebPortal 
and compile the “Service Bulletin Application Communication”.

### Page 21

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 21 of 48 
PART V 
1. In accordance with AMP DM 89-A-00-20-00-00A-120A-A,  prepare the helicopter on 
ground for a safe maintenance. Disconnect the battery, a ll electrical power sources 
and/or the external power supply. 
2. In accordance with AMP DM 89-A-64-31-03-00A-520A-A,  remove the spider plug. 
3. Perform a detailed inspection of TR duplex bearing  in accordance with the following 
procedure: 
3.1 Check the visible part of the TR duplex bearing fo r particles absence. 
CAUTION 
Pay attention not to damage the thermal strip durin g 
the grease sampling from the bearing housing. 
3.2 Check the visible part of the TR duplex bearing a nd/or the spider plug for grease 
leakage and confirm absence of any particles by finger touch. 
3.3 Put a small quantity of grease using a small spatul a in a transparent container 
and add a solvent (aliphatic naphtha). Then by using a magnet on the bottom out 
side of the container check for presence of metallic particles. 
3.4 Record the result on Table IV (refer to Figure 1 0) and collect the grease leaked 
from the visible surface in a proper container. 
4. If magnetic metallic and/or any other particles are found during accomplishment of step 
3 proceed with the following step 5, otherwise skip to step 9. 
5. Perform from step 3 to step 14 of Part II of this S B. 
6. Contact immediately the Product Support Engineerin g 
(pse_aw189.mbx.aw@leonardocompany.com) to receive further instruction before 
performing the replacement of the TR duplex bearing in accordance with the following 
procedure: 
6.1 If the helicopter is already compliant with the SB  189-227, perform HUMS data 
download from AMMC to DTD. Upload the HUMS data to Heliwise. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
6.2 In accordance with the applicable steps of UTC SB 67- 0006, remove and discard 
the cotter pin and the lockwire from the castellated n ut of the TRA back-end and 
remove the nut.

### Page 22

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 22 of 48 REVISION: A - September 5, 2019 
NOTE 
Before removal of the TR duplex bearing, take note of 
its installation orientation marking “OUT” on the 
outboard visible face. 
After removal mark “IN” on the inboard opposite face of 
the TR duplex bearing. 
Use an indelible pen. 
6.3 In accordance with AMP DM 89-A-64-31-05-00A-520A-B , remove the TR duplex 
bearing. 
6.4 Collect the grease leaked from the TR duplex bearin g “IN” marked side in a 
container different from the one used before. 
6.5 Take a picture of both faces of the removed TR dup lex bearing and send them to 
PSE (pse_aw189.mbx.aw@leonardocompany.com) before returning the bearing. 
6.6 Clean by means of a soft lint-free cloth the housin g of the TR duplex bearing, the 
rod visible part and the internal side of the spider plug. 
6.7 In accordance with AMP DM 89-A-64-31-05-00A-720A-B , install a new TR duplex 
bearing. 
CAUTION 
Pay attention to prevent rod rotation, when screwing / 
un-screwing the castellated nut, holding the rod square 
end. 
6.8 In accordance with the applicable steps of UTC SB 67- 0006, reinstall castellated 
nut of the TRA back-end and cotter pin P/N EN2367-290 20 and lockwire 
P/N MS20995C20. 
6.9 With reference to Figure 3, restore the slippage m arking on the castellated nut 
from the hinge bracket element to the rod. 
7. In case replacement of the TR duplex bearing is requ ired, please return immediately 
(within 2 days) the removed TR duplex bearing and th e collecting containers of the 
grease to Leonardo Helicopters. Contact the Product Su pport Engineering 
(pse_aw189.mbx.aw@leonardocompany.com) to receive the proper instructions to 
return the removed component. 
8. In accordance with AMP DM 89-A-64-31-01-00A-720A-A,  while performing installation of 
TR pitch links, it is possible to re-protect TR pitch l inks and the scissors using the 
following procedure 
8.1 Clean the bolts by means of cleaning solvent. 
8.2 Check the bolts looking for corrosion. Contact the Pr oduct Support Engineering

### Page 23

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 23 of 48 
(pse_aw189.mbx.aw@leonardocompany.com) in case of any findings. 
8.3 Protect the parts using Tectyl Grade I or Thixofl ex Black as a valid alternative. 
9. Clean the visible surface of the TR duplex bearing by means of soft lint-free cloth. 
10. In accordance with AMP DM 89-A-64-31-03-00A-720A-A , install the spider plug. 
11. Return the helicopter to a ready to flight condit ion and record for compliance with Part V 
of this Service Bulletin on the helicopter logbook. 
NOTE 
In case of any findings, report within 2 days the 
inspection results along with the available records of 
the previous checks.  
12. Send the attached compliance form and the compiled Table IV to the following mail box: 
pse_aw189.mbx.aw@leonardocompany.com 
As an alternative, gain access to My Communications section  on Leonardo WebPortal 
and compile the “Service Bulletin Application Communication”.

### Page 24

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 24 of 48 REVISION: A - September 5, 2019 
PART VI 
1. In accordance with AMP DM 89-A-00-20-00-00A-120A-A,  prepare the helicopter on 
ground for a safe maintenance. Disconnect the battery, a ll electrical power sources 
and/or the external power supply. 
2. In accordance with applicable steps of AMP DM 89-A-64- 31-04-00A-520A-A, remove the 
spider and slider assembly. 
3. Inspect the visible part of the inboard side of the TR duplex bearing (including the seals) 
for absence of wear, damages and absence of particles by l ooking inside the slider 
cylinder. Record the results on Table V (refer to Figure 11). 
4. With reference to Figure 6 lock the slider of the sliding control assembly in a bench vice 
with padded jaws. 
5. Examine the duplex bearing to find roughness in accordance with the following procedure: 
NOTE 
• To initiate rotation of the duplex bearing, a 
break-out force could be necessary. The break-
out force is not an indication of roughness.  
• Relative axial movement between the inner 
races is acceptable and shall not be considered 
as a finding. 
5.1 Use your fingers to push down on the upper face of the inner race of the duplex 
bearing. 
NOTE 
Do not release pressure, continue to apply pressure 
with your fingers during the subsequent step.  
5.2 With reference to Figure 6 section A-A Step 1, push the top inner race down and 
at the same time turn it to feel if there is roughness. 
5.3 Put your finger into the duplex bearing until y ou can pull up the lower face of the 
inner race.  
NOTE 
Do not release pressure, continue to apply pressure 
with your finger during the subsequent step.  
5.4 With reference to Figure 6 section A-A Step 2, pul l the bottom inner race in the 
up direction and at the same time turn it to feel if there is roughness.  
5.5 Repeat the Step 5.1 thru Step 5.4 at least one t ime to confirm the results. 
5.6 Record the results of the previous steps on Table V  (refer to Figure 11).

### Page 25

S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 25 of 48 
6. If any of the checks performed in the steps 3 and 5 fails proceed with the following step, 
otherwise skip to step 10. 
7. Contact immediately the Product Support Engineerin g 
(pse_aw189.mbx.aw@leonardocompany.com) to receive further instruction before 
performing the replacement of the TR duplex bearing in accordance with the following 
procedure: 
7.1 If the helicopter is already compliant with the SB  189-227, perform HUMS data 
download from AMMC to DTD. Upload the HUMS data to Heliwise. 
NOTE 
Before removal of the TR duplex bearing, take note of 
its installation orientation marking “OUT” on the 
outboard visible face. 
After removal mark “IN” on the inboard opposite face of 
the TR duplex bearing. 
Use an indelible pen. 
7.2 In accordance with AMP DM 89-A-64-31-05-00A-520A-B , remove the TR duplex 
bearing. 
7.3 Collect the grease leaked from the TR duplex bearin g “IN” marked side in a 
container different from the one used before. 
7.4 Take a picture of both faces of the removed TR dup lex bearing and send them to 
PSE (pse_aw189.mbx.aw@leonardocompany.com) before returning the bearing. 
7.5 Clean by means of a soft lint-free cloth the housin g of the TR duplex bearing, the 
rod visible part and the internal side of the spider plug. 
7.6 In accordance with AMP DM 89-A-64-31-05-00A-720A-B , install a new TR duplex 
bearing. 
7.7 In accordance with the applicable steps of UTC SB 67- 0006, reinstall castellated 
nut of the TRA back-end and cotter pin P/N EN2367-290 20 and lockwire 
P/N MS20995C20. 
7.8 With reference to Figure 3, restore the slippage m arking on the castellated nut 
from the hinge bracket element to the rod. 
8. In case replacement of the TR duplex bearing is requ ired, please return immediately 
(within 2 days) the removed TR duplex bearing and th e collecting containers of the 
grease to Leonardo Helicopters. Contact the Product Su pport Engineering 
(pse_aw189.mbx.aw@leonardocompany.com) to receive the proper instructions to 
return the removed component.

### Page 26

S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 26 of 48 REVISION: A - September 5, 2019 
9. In accordance with AMP DM 89-A-64-31-01-00A-720A-A,  while performing installation of 
TR pitch links, it is possible to re-protect TR pitch l inks and the scissors using the 
following procedure 
9.1 Clean the bolts by means of cleaning solvent. 
9.2 Check the bolts looking for corrosion. Contact the Pr oduct Support Engineering 
(pse_aw189.mbx.aw@leonardocompany.com) in case of any findings. 
9.3 Protect the parts using Tectyl Grade I or Thixofl ex Black as a valid alternative. 
10. In accordance with applicable steps of AMP DM 89-A-64 -31-04-00A-520A-A, reinstall 
the spider and slider assembly. 
11. Return the helicopter to a ready to flight condit ion and record for compliance with Part VI 
of this Service Bulletin on the helicopter logbook. 
NOTE 
In case of any findings, report within 2 days the 
inspection results along with the available records of 
the previous checks.  
12. Send the attached compliance form and the compiled Table V to the following mail box:  
pse_aw189.mbx.aw@leonardocompany.com 
As an alternative, gain access to My Communications section  on Leonardo WebPortal 
and compile the “Service Bulletin Application Communication”. 
  Non cancellare mai questo segnalibroNon cancellare mai interruzione sezione

### Page 27

Figure 1 
S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 27 of 48

### Page 28 (OCR)

K LEONARDO
HELICOPTERS
DETAIL C  DYNAMOMETER 1  ALTERNATIVE  APPLICATION  DYNAMOMETER 2  SPIDER  DETAIL D  DYNAMOMETER 2  ORTHOGONAL  TO SPIDER
DYNAMOMETER 1  DYNAMOMETER 1  (VERTICAL POSITION)
DETAIL B
TRA SQUARED ROD END
SPIDER
DYNAMOMETER 2
Figure 2
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
REVISION: A - September 5, 2019

### Page 29

Figure 3 
S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 29 of 48

### Page 30

Figure 4 
 S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 30 of 48 REVISION: A - September 5, 2019

### Page 31 (OCR)

LEONARDO
HELICOPTERS
Cutting line. Pay attention to
not cut the degree Celsius
scale.
16mm
Limit cutting at the minimum
required to obtain 16mm of
height.
Pay attention to not damage
or to expose to the
environment the sensitive
elements.
NOTE
Do not use a thermal strip if after having trimmed it, its
sensitive element is exposed to air. See below an
example of a badly cut strip.
THERM  10  Thermal strip layers
delamination.
NOT acceptable.
Figure 5
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
REVISION: A - September 5, 2019  Page 31 of 48

### Page 32

Figure 6 
 S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 32 of 48 REVISION: A - September 5, 2019

### Page 33

Figure 7 
S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 33 of 48 
TABLE I 
 
AIRCRAFT S/N   SB COMPLIANCE DATE:  
P/N 6F6730V00331 
TRA S/N  
 
A/C FH at SB 
COMPLIANCE DATE:  
TRA FH at SB 
COMPLIANCE DATE  A/C LANDINGS at SB COMPLIANCE DATE:  
 
 
 
ACTION Required Obtained 
PART I 
CASTELLATED NUT 
paint mark check 
NO ROTATION BETWEEN 
PARTS

### Page 34

Figure 8 
 S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 34 of 48 REVISION: A - September 5, 2019 
TABLE II 
AIRCRAFT S/N   SB COMPLIANCE DATE:  
P/N 4F6430V00551 
TR DUPLEX BEARING 
S/N 
 
 
A/C FH at SB 
COMPLIANCE DATE:  
TR DUPLEX BEARING 
FH at SB COMPLIANCE 
DATE 
 A/C LANDINGS at SB COMPLIANCE DATE:  
 
 
 
ACTION Required Obtained 
PART II 
TR DUPLEX BEARING 
wear and damages check NO FINDINGS  
TR SPIDER 
axial play check 
ABSENCE of  
AXIAL PLAY  
TR DUPLEX BEARING 
roughness check FREE AND EASY ROTATION  
TR DUPLEX BEARING 
breakaway torque check – Arm blue, 
clockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING  
breakaway torque check – Arm yellow, 
clockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING 
breakaway torque check – Arm red, 
clockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING 
breakaway torque check – Arm white, 
clockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING 
breakaway torque check – Arm blue, 
counterclockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING 
breakaway torque check – Arm yellow, 
counterclockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING 
breakaway torque check – Arm red, 
counterclockwise direction 
2 N thru 10 N  
TR DUPLEX BEARING 
breakaway torque check – Arm white, 
counterclockwise direction 
2 N thru 10 N

### Page 35

Figure 9 
S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 35 of 48 
 
TABLE III 
AIRCRAFT S/N   SB COMPLIANCE DATE:  
P/N 4F6430V00551 
TR DUPLEX BEARING 
S/N 
 
 
A/C FH at SB 
COMPLIANCE DATE:  
TR DUPLEX BEARING 
FH at SB COMPLIANCE 
DATE 
 A/C LANDINGS at SB COMPLIANCE DATE:  
 
 
 
ACTION Required Obtained 
PART IV 
THERMAL STRIP 
Temperature check 
TEMPERATURE SHALL NOT 
REACH A VALUE EQUAL TO 
OR ABOVE 121°C.

### Page 36

Figure 10 
 S.B. N°189-237 EMERGENCY ALERT 
 DATE: May 29, 2019 
Page 36 of 48 REVISION: A - September 5, 2019 
TABLE IV 
AIRCRAFT S/N   SB COMPLIANCE DATE:  
P/N 4F6430V00551 
TR DUPLEX BEARING 
S/N 
 
 
A/C FH at SB 
COMPLIANCE DATE:  
TR DUPLEX BEARING 
FH at SB COMPLIANCE 
DATE 
 A/C LANDINGS at SB COMPLIANCE DATE:  
 
 
 
ACTION Required Obtained 
PART V 
TR DUPLEX BEARING 
Particles check 
ABSENCE of ANY 
PARTICLES  
TR DUPLEX BEARING 
Grease leakage check 
ABSENCE of METALLIC 
PARTICLES

### Page 37

Figure 11 
S.B. N°189-237 EMERGENCY ALERT 
DATE: May 29, 2019 
REVISION: A - September 5, 2019 Page 37 of 48 
TABLE V 
AIRCRAFT S/N   SB COMPLIANCE DATE:  
P/N 4F6430V00551 
TR DUPLEX BEARING 
S/N 
 
 
A/C FH at SB 
COMPLIANCE DATE:  
TR DUPLEX BEARING 
FH at SB COMPLIANCE 
DATE 
 A/C LANDINGS at SB COMPLIANCE DATE:  
 
 
 
ACTION Required Obtained 
PART VI 
TR DUPLEX BEARING 
Roughness check by fingers FREE AND EASY ROTATION  
TR DUPLEX BEARING 
wear, damages and particles check on the 
inboard side of the bearing 
NO FINDINGS

### Page 38

S.B. N°189-237 EMERGENCY ALERT  
 DATE: May 29, 2019 
Page 38 of 48 REVISION: A - September 5, 2019 
 
ANNEX A 
UTC MICROTECNICA SERVICE BULLETIN 67-0006 ISSUE 1

### Page 39 (OCR)

UTC Aerospace Systems
SERVICE BULLETIN
CIRCULATE PROMPTLY
PROPRIETARY
Copyright © UTC Aerospace Systems. This document and the information contained herein are the property
of Microtecnica Srl. Recipient agrees to hold all such information in confidence and agrees it shall be used
only for recipient's equipment or as may otherwise be permitted in an applicable agreement between
recipient and Microtecnica Srl. This document and the information contained herein shall not be used for any
other purpose, including the creation, manufacture, development, or derivation of any repairs, modifications,
spare parts, design, or configuration changes, or to obtain FAA or any other government or regulatory
approval for same. Recipient agrees not to disclose such information to any third party, except as may
otherwise be provided for in an applicable agreement between recipient and Microtecnica Srl. Copying or
disclosure of this document and the information contained herein by anyone without Microtecnica Sri. prior
written permission is not authorized and may result in criminal and/or civil liability.
Microtecnica S.r.l. assumes no liability whatsoever, whether contractual, warranty, tort or otherwise, for
unauthorized alteration or alterations not performed in accordance with Microtecnica S.r.l. approved
procedures.
This document does not contain export controlled technology or export controlled technical data.
IT Export Classification: NSR
Copyright (c) 2018, UTC Aerospace Systems
TAIL ROTOR ACTUATOR (TRA)
PN C161223-1
TORQUE CHECK AND RE-APPLICATION ON CASTELLATED NUT OF ROD
Issue 1 - Nov. 29/18  Subject to the restriction on the title or cover page.  SB 67 -0006
IT Export Classification: NSR  Page 1 of 10
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
REVISION: A - September 5, 2019  Page 39 of 48

### Page 40 (OCR)

UTC Aerospace Systems
SERVICE BULLETIN
CIRCULATE PROMPTLY
1. PLANNING INFORMATION
A. Effectivity
All Microtecnica TAIL ROTOR ACTUATOR (TRA) reported in Table 1 (all S/N's).
Table 1 - Components Affected
Nomenclature  Part Number (MT)  Manufacturer  Type Certificate Holder  Part Number (LH)  Manufacturer  Cage Code
Tail Rotor  Actuator  C161223-1  6F6730V00331  A0076
B. Concurrent Requirements
None.
C. Reason
To check and re-apply the torque of the castellated nut (60) connecting the rod (150) to the
input lever (110) of the Tail Rotor Actuator (see Fig. 1a and 1b).
Figure 1a
Issue 1 - Nov. 29/18  Subject to the restriction on the title or cover page.  SB 67 -0006
IT Export Classification: NSR  Page 2 of 10
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
Page 40 of 48  REVISION: A - September 5, 2019

### Page 41 (OCR)

UTC Aerospace Systems
SERVICE BULLETIN
CIRCULATE PROMPTLY
- 40
,110
80
100  130
160  60
130  100
Figure 1b
Table 1.1 - List of Items
Item N. (ref. Fig. 1)  Item Description
50  cotter pin
60  castellated nut
90  hinge bracket element
110  input lever
150  rod
D. Description & Solution
This Service Bulletin gives the instruction to check and re-apply the Torque of the
castellated nut (60).
E. Compliance
It is recommended to introduce this Service Bulletin in accordance with Leonardo
Helicopters Service Bulletin.
F. Approval
Government or other regulatory agency approval of this service bulletin is the responsibility
of Leonardo Helicopters.
G. Manpower
The Manpower for the accomplishment of these operations is 1 hour.
H. Weight and Balance
Not Affected.
I. Electrical Load Data
Not Applicable.
Issue 1 - Nov. 29/18  Subject to the restriction on the title or cover page.  SB 67 -0006
IT Export Classification: NSR  Page 3 of 10
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
REVISION: A - September 5, 2019  Page 41 of 48

### Page 42 (OCR)

UTC Aerospace Systems
SERVICE BULLETIN
CIRCULATE PROMPTLY
J. Software Accomplishment Summary
Not Applicable.
K. References
Not applicable.
L. Other Publications Affected
Not applicable.
M. Interchangeability or Intermixability of Parts
Not applicable.
2. MATERIAL INFORMATION
A. Material Price and Availability
The material is composed of the parts listed in the Table below.
Table 2.1 - List of parts
MT Code  Standard Part Number  Qty  Keyword
083321  EN2367-29020  (Alternative 3.2x20-DIN94 - Stainless Steel)  1  (Fig. 1 Item 50)  Cotter Pin
Note: all the above parts as per Table 2.1 can be locally procured or requested to Leonardo
Helicopters.
All consumable materials are listed in Table 3.3. of para. 3.H.
B. Industry Support Information
This modification will be introduced in accordance with one of the options noted below:
- by organizational authorized helicopter maintenance personnel.
- by Microtecnica maintenance personnel
C. Material Necessary For Each Unit
Locking Wire MS20995C20 in accordance with NASM 33540.
D. Material Necessary For Each Spare
Locking Wire MS20995C20 in accordance with NASM 33540.
E. Reidentified Parts
Not applicable.
F. Tooling - Price and Availability
Standard tools have to be used for the activities required by this Service Bulletin.
Issue 1 - Nov. 29/18  Subject to the restriction on the title or cover page.  SB 67 -0006
IT Export Classification: NSR  Page 4 of 10
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
Page 42 of 48  REVISION: A - September 5, 2019

### Page 43 (OCR)

UTC Aerospace Systems
SERVICE BULLETIN
CIRCULATE PROMPTLY
3. ACCOMPLISHMENT INSTRUCTIONS
A. General
All the values to be recorded as indicated in the following points have to be reported on the
registration form in the last page of this Service Bulletin.
All the pictures taken as indicated in the following points have to be provided together with
the registration form to Leonardo Helicopters within the completion time required by
Leonardo Helicopters Service Bulletin.
The Service Bulletin can be carried out with the actuator removed from the helicopter
provided that it is installed in a suitable vice locking the flange of the actuator.
B. Cleaning procedure
When necessary, cold solvent and a natural bristle brush or a cloth that does not contain
any lint should be used to clean the external surfaces of the TAIL ROTOR ACTUATOR
(TRA).
C. Record the Torque on the castellated nut (60)
1. Take a picture of the castellated nut (60) area of the Tail Rotor Actuator seen from the
input lever (110) side (see Fig. 2 below for reference):
Figure 2
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2. Check the paint mark for absence of evidence of rotation between the parts. Record the
result of the check in the template provided at the end of this Service Bulletin.
3. Cut and remove the locking wire.
4. Bend the cotter pin (50) end in order to re-align it with the hole in the rod (150). If cotter
pin (50) is distorted by castellated nut (60) rotation, then rotate castellated nut (60) to allow
cotter pin (50) removal.
5. Carefully remove the cotter pin (50) from its housing and scrap it.
6. Manual check if the castellated nut (60) is loose. Record the result.
If castellated nut (60) is loose then contact Leonardo Helicopters for further instructions.
7. Hold the squared end of the rod (150) (input lever side) using the proper socket or a
standard wrench (8mm size). Set the calibrated torque wrench to 10 Nm and slowly tighten
the castellated nut (60). Verify for relative rotation between the castellated nut (60) and the
hinge bracket element (90). If no relative rotation is detected, then increase the setting of
the torque wrench by 5 Nm at a time and repeat slowly tightening until the castellated nut
(60) relatively rotates with respect to the hinge bracket element (90). Record the value of
the torque to have relative rotation.
If no relative rotation is detected with a maximum tightening torque of 49 Nm, then stop the
tightening procedure and record "torque greater than 49 Nm".
D. Apply the Torque on the castellated nut (60)
1. Remove the paint mark (as per Point 3.B) from the castellated nut (60), the rod end (150)
and the hinge bracket element (90) using scotch brite and/or solvent (MEK or equivalent),
see Fig. 1 for reference.
Caution: in all the operation below, do not move the input lever (110), do not
disconnect the input lever (110) from the rod (150).
2. Apply tie rap on the input lever (110) as per Fig. 3.
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Figure 3
3. Hold the squared end of the rod (150) (input lever side) using the proper socket or a
standard wrench (8mm size) and unscrew the castellated nut (60).
4. Carefully remove completely the castellated nut (60) from the rod (150) without
disconnecting the hinge bracket element (90) from the rod (150).
5. Polish the castellated nut (60) surface of contact and clean it by means of abrasive paper
(grit 600). Clean the hinge bracket element (90) contact area with lint free cloth. Sliding
marks in the contact area of castellated nut (60) and hinge bracket element (90) are
6. Clean the rod (150) thread with lint free cloth without using solvent. Note - the thread
area may present a different colour because of molybdenum disulphate.
7. Apply a thin layer of grease as per MIL-PRF-81322 on the castellated nut (60) contact
face.
8. Hold the squared end of the rod (150) (input lever side) using the proper socket or a
standard wrench (8mm size) and slowly tighten the castellated nut (60) by means of
calibrated torque wrench set to 40 Nm up to the contact with the hinge bracket element
(90).
9. Check that the hole on the rod (150) is aligned with one of the available slots in the
castellated nut (60). If the hole is not aligned, increase the torque wrench setting by 1 Nm
per step and verify the alignment. The maximum applicable torque is 49 Nm. If the
alignment is not achieved yet, unscrew the castellated nut (60) and repeat the torque
application starting from 40 Nm. Record the applied torque.
10. Insert the new cotter pin (50) into the hole in the rod (150). Bend the cotter pin (50) end
(the preferred configuration is shown in Fig. 2) in order to minimize axial or rotational cotter
pin (50) movement.
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11. Install the Locking Wire MS20995C20 in accordance with NASM 33540 as per Fig. 2 in
order to avoid castellated nut (60) unscrewing.
12. Cut and remove the tie rap from the input lever (110).
13. Apply a coloured paint mark on the castellated nut (60) from the hinge bracket element
(90) to the rod (150) using a narrow brush as per Fig. 4.
Figure 4
14. Mark "SB 67-0006" on the input lever (110) with permanent ink pen as per Fig. 5.
SB67-0006
Figure 5
15. Take at least two pictures showing cotter pin (50), locking wire installation and coloured
paint mark application.
16. Record compliance with this Service Bulletin SB 67-0006 on the relevant component log
card.
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E. Re-identification
Refer to Point C.19 of paragraph 3.
F. Functional tests
Not applicable.
G. SPARES
Not applicable
H. CONSUMABLE MATERIALS
Table 3.3
List of consumables
Material
Locking wire MS20995C20
Paint
Abrasive Paper (grit 600)
Grease MIL-PRF-81322
Solvent MEK
Note: all the parts as per Table 3.3 above can be locally procured.
1. Requirement after job completion
After the accomplishment of the procedure as per para. 3, complete the registration form
situated at the bottom of this Service Bulletin and return it to Leonardo Helicopters within
the completion time required by Leonardo Helicopters Service Bulletin.
Issue 1 - Nov. 29/18  Subject to the restriction on the title or cover page.  SB 67 -0006
IT Export Classification: NSR  Page 9 of 10
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
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& UTC Aerospace Systems
SERVICE BULLETIN
CIRCULATE PROMPTLY
AW169 - AW189
TAIL ROTOR ACTUATOR (TRA)
PN C161223-1 (LH P/N 6F6730V00331)
Torque check and re-application
on the Castellated Nut of the Rod
Customer Name
Helicopter Serial Number:
Tail Rotor Actuator Serial Number:
C.2. Paint Mark rotation (Yes/No):
C.6. Castellated Nut loose (Yes/No):
C.7. Value of the torque to have
relative rotation between the
Castellated Nut and the Hinge Bracket Element:
D.9. Value of the torque re-applied to
the Castellated Nut of the Rod:
Visual checks after the torque re-applied:
• D. 11. The locking wire is properly installed:.
• D. 13. The parts are marked with paint: .....
• D. 14. "SB 67-0006" is marked on the Input Lever:..
Torque check and re-application to the
Castellated Nut of the Rod
accomplished by (Operator Name): .
Execution date: .
Issue 1 - Nov. 29/18  Subject to the restriction on the title or cover page.  SB 67 -0006
IT Export Classification: NSR  Page 10 of 10
S.B. N°189-237 EMERGENCY ALERT
DATE: May 29, 2019
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### Page 49

Remarks:
Information:฀
SERVICE฀BULLETIN฀COMPLIANCE฀ ฀ ฀FORM Date:
Number:
Revision:
Please฀send฀to฀the฀following฀address:฀
Telephone:
Fax:
฀B.T.฀Compliance฀Date:
฀Customer฀Name฀and฀Address:
฀Helicopter฀Model S/N Total฀Number Total฀Hours฀ T.S.O.
LEONARDO S.p.A.
CUSTOMER SUPPORT & SERVICES - ITALY
PRODUCT SUPPORT ENGINEERING & LICENSES DEPT. 
Via  Giovanni Agusta, 520
21017  Cascina  Costa di Samarate (VA) - ITALY 
Tel.: +39 0331 225036  Fax: +39 0331 225988
We request your cooperation in filling this form,  in order to keep out statistical data relevant to aircraft configuration up-to-date. The form should be filled in all
its parts and sent to the above address or you can communicate the application also via Technical Bulletin Application Communication Section placed in 
Leonardo AW Customer Portal - MyCommunications Area. We thank you beforehand for the information given.

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