# M7 Aerospace Service Bulletin 227-56-012

Copy: No revision named ("U.S. DOT/FAA - Service Bulletin (4)"), 8 pages: PDF https://openairdocs.org/files/sha256/9b/d7/9bd74a31e7bd7139cf9504fb82bc1178f2406911360d70ba240d4505ae75d7b6; text https://openairdocs.org/service-documents/m7-aerospace/sb-227-56-012/file/9bd74a31e7bd.md. Rights: © M7 Aerospace. Filed by the FAA in regulations.gov docket FAA-2011-0014; AD 2011-02-04 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication.

## Details

- Manufacturer: [Fairchild](https://openairdocs.org/service-documents/m7-aerospace.md) (issued as M7 Aerospace)
- Type: Service bulletin (Service Bulletin)
- Number: 227-56-012
- Page: https://openairdocs.org/service-documents/m7-aerospace/sb-227-56-012

## ADs that cite it (1) (OpenAirDocs)

Newest first, with the revision each names, as OpenAirDocs read it from the AD's text.

- [AD 2011-02-04](https://openairdocs.org/ad/2011-02-04.md), effective Jan 24, 2011: No revision named

## Text (8 pages)

Rights: © M7 Aerospace. Filed by the FAA in regulations.gov docket FAA-2011-0014; AD 2011-02-04 incorporates this document by reference. Not covered by OpenAirDocs’ CC0 dedication. Each page's text from the PDF; open the PDF at a page with #page=N.

### Page 1

Issued: December 01, 2010 227-56-012
Page 1 of 8
SERVICE BULLETIN
SA227 SERIES
Windows
Inspection of Cockpit Heated Windshields (P/N 26-21126 and 27-19442)
1. PLANNING INFORMATION
A. Effectivity:
All SA227 TT, AT, AC, and BC Aircraft
B. Reason:
Over a 2.5 year calendar period, the window manufacturer and repair facility has
repaired 19 windows with inner glass ply fracture. The manufacturer deems inner
glass ply failure as critical to the structural integrity of the window.
C. Description:
This service bulletin implements repetitive inspections on heated glass wind-
shields (P/N 26-21126, 27-19442) and if noted damage is found, replacing the
affected window.The inspections defined in this service bulletin are intended to
identify glass shear and / or interlayer cracking that may be present in the
windshield assembly. These inspections are focused on the areas adjacent to the
windshield metal insert with particular attention to areas not directly adjacent to
the windshield heating grid. (See Figures 1 and 2)
D. Compliance:
Mandatory
E. Approval:
FAA Approved for Engineering Design.
F. Manpower:
M7 Aerospace  estimates 2 manhours (1 manhour per window) to accomplish this
service bulletin. This estimate is for direct labor only accomplished by an experienced
crew. Adjust the estimate with operator task hour data if necessary.
G. Material-Cost and Availability:
(1) Cost:
Because of pricing fluctuations, individual cost estimates should be obtained from
your normal material procurement outlet.
(2) Availability:
Not applicable.

### Page 2

Issued: December  01, 2010 227-56-012
Page 2 of 8
SERVICE BULLETIN
SA227 SERIES
H. Tooling-Price and Availability:
Not applicable
I . Weight and Balance:
Not affected
J. Reference:
None
NOTE: References are for manufacturers’ use only.
K. Other Publications Affected:
SA227 Series  Maintenance Manual.
2. ACCOMPLISHMENT INSTRUCTIONS
A. Perform inspections in 2.B. in accordance with intervals called out in Table 001.
B. Inspection:
(1) Determine Time in Service of the LH and RH cockpit heated windshields.
(2) With the use of maintenance stands or ladders, obtain adequate access to
perform a detailed visual inspection of the entire periphery of the LH and RH
cockpit heated windshields from the outside of the aircraft.
(3) Ensure that the surface of the glass is free from dirt, oil, or other contaminants.
Remove dirt and other substances from glass surface with clean water. Wash with
mild soap and water or a 50/50 solution of isopropyl alcohol and water. Do not use
any abrasive materials or any strong acids or alkalines. When wiping the surface,
use a soft cloth or sponge and use a straight rubbing motion. Rinse thoroughly and
dry; do not apply wax.
(4) With the use of a flashlight and 10X magnification, perform a detailed visual
examination of the inner glass ply, the interlayer, and the outer glass ply in an area
defined by the inner edge of the metal insert (see Figure 2) and extending inward
3.0 inches toward the center of the windshield. Inspect for indications of delami-
nation, interlayer cracking, and / or glass shear. The viewing angle for the
inspection should extend from a line of sight that is perpendicular to the surface
of the glass to an angle extending approximately 45 degrees to either side of this
plane as shown in Figure 4.
(5) For indications of glass shear or interlayer cracking, the windshield must be
repaired / replaced by an FAA approved vendor prior to further flight.

### Page 3

Issued: December 01, 2010 227-56-012
Page 3 of 8
SERVICE BULLETIN
SA227 SERIES
(6) For removal and installation instructions for heated windshields refer to chapter
56-10-00 of the SA227 Series Maintenance Manual.
C. Complete aircraft records according to 14 CFR 43.9.
D. Complete and mail Service Bulletin compliance form.
3. DEFINITIONS AND ACCEPTANCE CRITERIA - WINDSHIELDS
A. Definitions
Delamination Delamination - The disbonding of either the inner and / or the outer
glass component from the adjacent interlayer material. It appears as
a clear bubble that is flat and smooth with a circular or irregular shape.
Glass Shear A fracturing of portions of the glass material adjacent to the interlayer
material. It can extend to significant areas of failure parallel to the
glass surface. Glass shear can be similar in appearance to delami-
nation, but can be differentiated from delamination by "rainbow"
colors, distinct shear planes and crushed contours displayed as a
white "frosting" in appearance. Inspection for glass shear can be
aided by the use of and LED type flashlight, particularly in highlighting
the "rainbow" colors associated with glass shear.
THRESHOLD/REPETITIVE INSPECTION INTERVALS
FOR 26-21126 AND 27-19442 HEATED WINDSHIELDS
TABLE 001
    * TIME IN SERVICE
         B 1100 to 5000      3 weeks from publish    Every 100 hours *TIS until
     date of SB.   window reaches category C.
         C Greater than 5000      3 weeks from publish    Every 50 hours *TIS.
     date of SB.
   Category Hours *TIS on each       Threshold Inspection    Repetitive Inspection date/
new or repaired      date/time (on or before)    time (on or before)
windshield
         A Less than 1100       3 weeks from publish    Every 150 hours *TIS until
      date of SB.   window reaches category B.

### Page 4

Issued: December  01, 2010 227-56-012
Page 4 of 8
SERVICE BULLETIN
SA227 SERIES
Interlayer CrackingA narrow break, fissure, or separation in the interlayer material.
Interlayer cracking normally occurs adjacent to the glass components
along the inboard edge of the metal insert and also at the interlayer
release boundary. When viewed from the edge of the crack (see
Figure 3), interlayer cracking is indicated as a prominent black line
type crack / tear through the thickness of the interlayer. When viewed
looking at the plane of the crack (see Figure 3), striations in the
interlayer can be observed.
B. Critical Area Inspection – Glass Windshields
NOTE: The critical area is the area of the laminated glass windshields used for
taxiing, takeoff, climb, cruise, and landing measured 2.0 in (50.8 mm) from
inner edge of retainer, around entire periphery towards center of windshield,
except measured 0.5 in (12.7 mm) around the temperature sensors.
(1) Delamination
(a) Cloudy or milky appearance in the delamination indicates moisture or
solvent penetration. Windshields with this condition should be replaced at
the earliest opportunity.
(b) Delaminated areas characterized by irregular or jagged boundaries indi-
cate uneven separation of the vinyl and glass.
(c) Replace windshield if one of the following conditions are noted:
1 Area of vision required for safe operation is affected (pilot's discre-
tion).
2 Windshield heat system inoperative.
(2) Glass Shear
(a) Glass Shear  in any portion of the windshield requires replacement prior to
further flight.
(3) Interlayer Cracking
(a) Interlayer Cracking  in any portion of the windshield requires replacement
prior to further flight.
C. Semi-Critical Area Inspection – Glass Windshield
NOTE: Semi-Critical areas are the perimeter of the glass windshield, within the 2.0 in
(50.8 mm) region from the inner edge of the retainer.
(1) Delamination
(a) Cloudy or milky appearance in the delamination indicates moisture or
solvent penetration.
(b) Delamination areas characterized by irregular or jagged boundaries indi-
cate uneven separation of the vinyl and glass.
(c) Replace windshield if one of the following conditions is noted:
1 Area of vision required for safe operation is affected (pilot's discre-
tion).

### Page 5

Issued: December 01, 2010 227-56-012
Page 5 of 8
SERVICE BULLETIN
SA227 SERIES
2 Windshield heat system inoperative.
(2) Glass Shear
(a) Glass Shear  in any portion of the windshield requires replacement prior to
further flight.
(3) Interlayer Cracking
(a) Interlayer Cracking  in any portion of the windshield requires replacement
prior to further flight.

### Page 6

Issued: December  01, 2010 227-56-012
Page 6 of 8
SERVICE BULLETIN
SA227 SERIES
COCKPIT HEATED WINDSHIELD
FIGURE 1
COCKPIT HEATED WINDSHIELD COMPONENTS
FIGURE 2
Heating Grid
Outer Edge of 
Windshield & 
Metal Insert
Metal Insert
Inner Edge
View Looking Forward
at RHS Windshield
 
Outer glass
Inner glass
Interlayer
Metal
Retainer
Metal
Insert
Inner Edge of 
Metal Insert
Sealant
3.0 inch

### Page 7

Issued: December 01, 2010 227-56-012
Page 7 of 8
SERVICE BULLETIN
SA227 SERIES
INTERLAYER CRACKING
FIGURE 3
 
Outer glass
Inner glass
Interlayer
Metal
Retainer
Metal
Insert
When viewed from edge, crack appears 
as a black line or a series of short 
disconnected black lines
Interlayer crack
 
Outer glass
Inner glass
Interlayer
Metal
Retainer
Metal
Insert
When viewed from side,
 striations are visibleInterlayer crack

### Page 8

Issued: December  01, 2010 227-56-012
Page 8 of 8
SERVICE BULLETIN
SA227 SERIES
INSPECTION VIEWING ANGLES
FIGURE 4
 
Outer glass
Inner glass
Interlayer
Metal
Retainer
Metal
Insert
Plane perpendicular to 
plane of glass
45º45º
Extent of viewing 
angle for inspection

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